Olivetti STUDIOJET 300 User manual

User's guide
290597 Y
Printed in Italy GB

PUBLICATION ISSUED BY :
Olivetti Lexikon, S. p. A.
Via Jervis, 77 - 10015 Ivrea (Italy)
Publishing deparfment:
Olivetti Lexikon, S. p. A.
P.B.U. Ink-Jet
Documentazione Utente
ViaRomano,1-10010Scarmagno(Italy)
Copyright © 1999, Olivetti
All rights reserved
The mark affixed to the product certifies that the product satisfies the basic quality requirements.
Your attention is drawn to the following actions that could compromise the characteristics of the product:
. incorrect electrical supply;
. incorrect installation; incorrect or improper use, or, in any case, not in accordance with the warnings
given in the User Manual supplied with the product;
. replacement of original components or accessories with others of a type not approved by the manufacturer,
or carried out by unauthorized personnel.
NOTE: This equipment has been tested and found to comply with the limits for a CLASS B digital device pursuant to Part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
. Reorient or relocate the receiving antenna.
. Increase the separation between the equipment and receiver.
. Connect the equipment into an outlet of a circuit different from that to which the receiver is connected.
. Consult the dealer or an experienced radio/TV technician for assistance.
Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to
operate the equipment.
Connection of peripherals requires the use of grounded shielded signal cables.
This digital equipment does not exceed the CLASS B limits for radio noise emissions from digital apparatus set out in the
interference-causing equipment standard entitled Digital Apparatus, ICES-003 of the Industry Canada.
Ce dispositif numérique respecte les limites bruits radioélectriques applicables aux appareils numériques de CLASSE B
prescrites dans la norme sur le matériel brouilleur : Appareils Numériques, NMB-003 édictée par le ministère des
Communications.
Trademarks and/or proprietary names indicated are the property of their respective owners.
The manufacturer reserves the right to carry out modifications to the product described in this manual at any time and without
notice.
gbcover2.chp
Fri Sep 10 11:22:23 1999
Color profile: Disabled
Composite Default screen

iii
Table of contents
Installation.................................................................................................... 1
Unpacking...................................................................................................................1
Removing packing material.........................................................................................2
Getting to know your multifunctional copier ................................................................3
Mounting the paper trays ............................................................................................5
Loading paper.............................................................................................................6
Connecting your multifunctional copier.......................................................................8
Choosing a language..................................................................................................9
Installing the print heads........................................................................................... 10
Aligning the print heads............................................................................................. 12
Software installation.................................................................................. 13
System requirements................................................................................................13
Software installation procedure (Windowsenvironment).......................................14
Driver installation from diskettes...............................................................................16
DOS environment ..................................................................................................... 18
Uninstalling software.................................................................................................20
Operator panel ........................................................................................... 21
Buttons and light indicators.......................................................................................21
Liquid crystal display (LCD) ......................................................................................23
Copy/Print media ....................................................................................... 24
Paper formats and types...........................................................................................24
Clearing paper jams..................................................................................................29
Copying ...................................................................................................... 30
Simple copying..........................................................................................................30
Personalising your copy output.................................................................................31
Copying extra-thick documents.................................................................................35
Bypass feeder...........................................................................................................36
Printing....................................................................................................... 37
Before printing...........................................................................................................37
Personalising your print output..................................................................................38
On-line documentation..............................................................................................40
Printer Monitor...........................................................................................................41
Scanning..................................................................................................... 43
Before scanning........................................................................................................43
Scanner screens.......................................................................................................43
Maintenance............................................................................................... 44
General care .............................................................................................................44
Printer care functions................................................................................................46

iv
Replacing the print heads .........................................................................................47
Print head care and precautions...............................................................................48
Cleaning the print heads...........................................................................................49
Moving your multifunctional copier............................................................................50
Service......................................................................................................................50
Troubleshooting ........................................................................................ 51
Status messages ......................................................................................................67
Error messages......................................................................................................... 68
Product characteristics............................................................................. 69
Basic features ........................................................................................................... 69
Copier module...........................................................................................................70
Printer module...........................................................................................................71
Scanner module........................................................................................................71

Installation 1
Installation
Unpacking
Remove the multifunctional copier from its packing carton and place it on an ample, stable
surface.
As soon as you have unpacked your multifunctional copier and its accessories, check
that all the parts have been delivered and are undamaged.
The packing carton should contain:
1Your multifunctional copier
2Two print heads (colour and black)
3Installation and software application CDs *
4User documentation *
5Output Tray *
6Input Tray *
7Parallel cable
8Power cable
*Items 3, 4, 5 and 6 are packed together in an accessory kit.
If anything is missing or damaged, contact your retailer immediately.

2 Installation
Removing packing material
1. Remove the multifunctional copier from its plastic bag
2. Raise the document cover; remove the sheet of cardboard from the document glass then
close the document cover again.
3. Raise the scanner module to access the print head carriage area.
4. Remove the cardboard stop that blocks the print head carriage in its rest position, pulling
on the red REMOVE BEFORE USE tabs.
5. Close the scanner module.
Keep the carton and all the packing materials in case you have to repack or ship your
multifunctional copier.

Installation 3
Getting to know your multifunctional copier
The following illustrations show the main parts of your multifunctional copier: those with
which you should familiarise yourself before continuing
Installation
.
Front view
1Print head carriage (in loading position with heads inserted)
2Operator panel
3Output tray
4Input tray
5Paper jam release
6Scanner module (open)
7Document glass cover (closed)
1
2
3
4
5
6
7

4 Installation
Rear/Side view
8Power cable socket
9multifunctional copier serial number
10 Parallel cable port
11 Main ON/OFF switch
9
10
8
11

Installation 5
Mounting the paper trays
1. Insert the input tray in lower front of the
multifunctional copier so that it slides
completely into the slots on the underside of
the machine casing.
2. Insert the output tray in the lateral guides in the
paper output area, above the input feed tray.
Make sure the guides in the paper output area
are horizontal before inserting the tray.

6 Installation
Loading paper
1. Raise the output tray, to simplify access to the
automatic feeder.
Note the maximum fill indicators on the side
guides of the automatic feeder.
2. Pull out the adjustable paper length guide on
the input tray and make sure that its adjustable
side guides are completely open.
3. After fanning the paper thoroughly, load it as a
single stack on the input tray, inserting it
carefully until it stops inside the machine.
The surface to be printed should be face
downwards in the paper tray. This is
especially important for ink jet media, which is
coated on one side.
4. Close the side guides against the paper
margins and the paper length guide against
the trailing edge.
Make sure the paper height is below the
maximum fill line on the side guides.

Installation 7
5. Lower the output tray to its operating position.
During multifunctional copier operation, the
side guides on the output tray must remain
open and the paper length guide should be
positioned to accommodate the paper size
used (LETTER, LEGAL, A4 are marked on the
paper length guide).

8 Installation
Connecting your multifunctional copier
Make sure that neither your multifunctional
copier nor your PC is powered.
1. Plug the connector of the parallel cable that
comes with your multifunctional copier into the
socket on the rear of the machine and close
the spring clips on it.
2. Connect the other end of the parallel interface
cable to the appropriate port on your
computer.
3. Insert the power cord in the receptacle on the
rear of the machine.
4. Plug the other end of the power cord into a
nearby wall outlet.
The outlet should only supply power to your
multifunctional copier and not be shared.
5. Press the ON/OFF switch on the left side of
your multifunctional copier to switch it on.
The ON/OFF switch does not electrically
disconnect the multifunctional copier from the
power supply. To do this, you must remove
the power cable plug from the power supply
outlet. Ensure that you install the
multifunctional copier near the power outlet
and that this is easily accessible.
Your multifunctional copier will take a few moments to execute an initialisation cycle; the
liquid crystal display (LCD) on the operator panel shows INITIALIZING. As soon as
initialisation is completed, the LCD will show LANGUAGE: -+ ENGLISH.

Installation 9
Choosing a language
1. Press the Select button for English.
2. Press the (plus) or (minus) button on the operator panel to select a different
language and confirm it by pressing .
3. The LCD will now show INSERT PRINT HEADS

10 Installation
Installing the print heads
1. Open the scanner module; the print head
carriage will move to the head loading position.
2. Open the sealed print head container of the
black print head and remove the print head.
3. Remove the protective film
Do not touch the electrical contacts (gold-
coloured part) or the printing jets or rest the
print head on either of them.
4. With the gold-coloured electrical contacts
facing the rear of the multifunctional copier,
insert the print head in the right-hand chamber.
5. To fix the print head correctly, push it down
and towards the rear of the machine until it
clicks into place.
The LCD shows NEW BLACK HEAD? on the
top line and -=NO +=YES on the bottom line.

Installation 11
6. Press on the operator panel. The LCD
shows ALIGN PRINTHEAD? -=NO +=YES .
7. Press on the operator panel. The LCD
shows INSERT COLOUR HEAD.
8. Open the sealed print head container of the
c olour print head and repeat the installation
operation described above, installing and
seating the colour print head in the left-hand
chamber.
The LCD shows NEW COLOUR HEAD?
-=NO +=YES .
9. Press on the operator panel. The LCD shows
ALIGN PRINTHEAD? -=NO +=YES .
10. Press on the operator panel. The LCD shows
CLOSE COVER
11. Close the scanner module.
The LCD shows PLEASE WAIT followed by PRINT HEAD INITIALISATION while the
multifunctional copier initialises the print heads (this takes at least one minute). As soon as
the initialisation cycle is completed, the multifunctional copier will execute the print head
alignment.
If you have trouble with the print head installation see the Maintenance section in this
User’s Guide.

12 Installation
Aligning the print heads
If you interrupt the alignment procedure, the multifunctional copier will assume the
default settings.
1. The LCD shows the scrolling message BIDIRECTIONAL ALIGNMENT and the
multifunctional copier prints a test sheet entitled “Test 1 : Bidirectional alignment”.
2. The LCD shows the message B/W ALIGN. SELECT :
x
(default value).
If the alignment corresponding to “
x
” on the test sheet looks the best, press ; if not,
select a different value using or and then press .
3. The LCD shows the message COLOUR ALIGN. SELECT:
n
(default value).
If the alignment corresponding to “
n
” looks the best, press ; if not, select a different
value using or and then press .
4. The LCD shows the scrolling message PRINT HEAD ALIGNMENT and the
multifunctional copier prints another test piece entitled “Test 2 : Printheads alignment”.
5. The LCD shows the flashing message HORIZONTAL ALIGN SELECT :
x
(default value).
If the alignment corresponding to “
x
” on the test sheet looks the best, press ; if not,
select a different value using or and then press .
6. The LCD shows the flashing message VERTICAL ALIGN SELECT:
n
(default value).
If the alignment corresponding to “
n
” looks the best, press ; if not, select a different
value using or and then press .
7. The LCD shows ALIGNMENT CONFIRMATION.
The multifunctional copier prints another test piece entitled “Alignment confirmation”
and then exits automatically to READY TO COPY (LCD shows COPIES: 1
100% PLAIN).
Your multifunctional copier is now ready to operate as a copier.
A message prompting print head alignment is displayed on the LCD whenever you
remove/replace/insert a print head.
The PRINT HEAD ALIGNMENT function is generally run from the Printer Care Menu; it can
also be operated from the Printer Monitor once the multifunctional copier printer driver is
installed (see
Printer Monitor
), but it must then be followed on the operator panel.
If you want to install the machine software, continue with the next section (“Software
installation”). Otherwise, read the sections entitled “Operator panel” and “Copying” before
using the machine.
Note that if you switch on your PC now, in Windows® 95/98 and some NT
environments a screen indicating “New Hardware Found” will be displayed. Just
press the Cancel button on this screen.

Software installation 13
Software installation
Your multifunctional copier has been shipped with the installation and application software
needed to perform printing, scanning and PC fax functions. Windows Operating Systems
3.1x, 95, 98, and NT 4.0 are supported.
As well as a printer driver and a scanner driver, the Installation CD also contains on-line
documentation files, a printer monitor for easy access to printing status and printer care,
and a printer set-up utility program (CONFIG.EXE), for personalised printer settings under
DOS (see
DOS environment
).
To install the machine software, follow the instructions in “Software installation procedure
(Windows

environment)” . To install an application, read the instructions supplied with
the individual programs.
System requirements
•For Windows3.1x: PC 486 or better; at least 16 Mbytes RAM.
•For Windows95/98: PC 486 or better; at least 32 Mbytes RAM.
•For WindowsNT: Pentium; at least 32 Mbytes RAM.
All configurations require at least a VGA monitor and a parallel IEEE 1284 interface
connection.
The drivers and documentation files copied to your hard disk during software
installation will occupy approximately 20 Mbytes of disk space.
If your PC does not have a CD-ROM drive, you can create 3.5 inch diskettes from the "create
disk" utility on this installation CD. You will need to locate a computer that has both a CD-
ROM drive and a 3.5-inch diskette drive. To create the diskettes follow the procedure given
on the Installer introductory screens.

14 Software installation
Software installation procedure (Windows

environment)
Before installing any software, read carefully the
Terms and conditions of the user license
displayed as the first page of the software installation procedure and make sure that the
multifunctional copier is connected to your computer as per the installation instructions.
You should first install the drivers located in the Installation CD. Once you have completed
the installation of the printer driver and scanner driver, you must then install the specific
applications for the functions you intend to use (scansion, PC fax, etc.) from application
programs supplied; follow the instructions given with each program.
Windows

95/98/NT 4.0
Suggestion: Switch off your multifunctional copier now, and repower it only after completing
software installation.
1. Start Windowson your computer.
2. If your multifunctional copier is powered, Windowswill recognise it as “new” and
display the message New Hardware Found. Click the Cancel button on the Wizard
screen that appears.
3. Insert the Installation CD in your computer CD-ROM drive; the installation program
starts automatically. Follow the instructions displayed on your computer screen,
choosing the drivers you wish to install.
4. When driver installation is completed, you will be asked to restart Windows.
Windows

3.1/3.11
1. Start Windowson your computer.
2. Insert the installation CD in your computer CD ROM drive.
3. Open File Manager in Main in Program Manager.
4. Select your CD drive (usually “d”).
5. Click on “setup31.exe”; the installation program starts. Follow the instructions displayed
on your computer screen, choosing the drivers you wish to install.
When driver installation is completed, you will be asked to restart Windows. If you wish to
start operating immediately with your multifunctional copier, you should reply “yes” (Restart);
if you intend to continue installing software, you should reply “no”, and restart only when you
have finished installing all the software.

Software installation 15
The multifunctional copier driver icons will be inserted automatically in the multifunctional
copier folder/group created in Settings/Program Manager. They allow immediate access to
the Printer Monitor, the On-line Documentation, the Uninstaller program, the
CONFIG.EXE program for use in DOS environment, and information files whenever these
are required.
You can now access and use all the features of your multifunctional copier.

16 Software installation
Driver installation from diskettes
Windows

95/Windows

98
Suggestion: Switch off your multifunctional copier now, and repower it only after completing
software installation.

Printer driver
1. Start Windowson your computer.
2. When the Desktop screen appears, click Start, highlight Settings, and then click
Printers in the sub-menu that opens.
3. Double click Add Printer in the Printers window.
4. The first of a series of Add Printer Wizard windows is displayed: click Next >>.
5. Select whether you wish to use the printer in a Local (default) or Network environment;
click Next >>.
6. Click Have Disk... in the window now displayed.
7. Insert printer driver diskette no. 1 in drive A(usually) of your PC; click OK.
8. Click Next >>.
9. Make sure LPT1:.... is highlighted; click Next >>.
10. Select whether you want the printer as the default printer for your Windows-based
programs.
11. Click Finish. The installation of the driver files will start.
12. Insert the second diskette when requested and click OK.
At the end of the installation, you will be asked to remove the diskette and restart Windows.

Scanner driver
1. Insert scanner driver diskette no.1 in floppy disk drive (usually “A”) of your PC.
2. Access the diskette through Desktop, My Computer, 3½ Floppy (A):.
3. Click on “setup.exe”. The installation of the scanner driver starts.
4. Insert the successive scanner driver diskettes as and when requested.