Olivetti FK-507 User manual

FK-507
Option Printer
SERVICE MANUAL
Code Y109971-7

PUBLICATION ISSUED BY:
Olivetti S.p.A.
77, Via Jervis - 10015 Ivrea (TO)
Italy
Copyright © 2009, Olivetti
All rights reserved

Revision history
After publication of this service manual, the parts and mechanism may be subject to change for
improvement of their performance.
Therefore, the descriptions given in this service manual may not coincide with the actual machine.
When any change has been made to the descriptions in the service manual, a revised version will be
issued with a revision mark added as required.
Revision mark:
• To indicate clearly a specific section revised within text, is shown at the left margin of the
corresponding revised section.
The number inside represents the number of times the revision has been made.
• To indicate clearly a specific page that contains a revision or revisions, the page number appear-
ing at the left or right bottom of the specific page is marked with .
The number inside represents the number of times the revision has been made.
NOTE
Revision marks shown in a page are restricted only to the latest ones with the old ones deleted.
• When a page revised in Ver. 2.0 has been changed in Ver. 3.0:
The revision marks for Ver. 3.0 only are shown with those for Ver. 2.0 deleted.
• When a page revised in Ver. 2.0 has not been changed in Ver. 3.0:
The revision marks for Ver. 2.0 are left as they are.
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MaintenanceAdjustment / Setting FK-507Outline
Field Service Ver. 2.0 Dec. 2008
i
Troubleshooting
CONTENTS
FK-507
Outline
1. Product specifications ............................................................................................. 1
Maintenance
2. Other ....................................................................................................................... 5
2.1 Disassembly/adjustment prohibited items ............................................................ 5
3. Disassembly/assembly............................................................................................ 6
3.1 FAXU board (with G3 multi port option) ................................................................ 6
3.2 Ni-MH battery replacement................................................................................... 8
Adjustment/Setting
4. How to use the adjustment section ....................................................................... 11
5. Utility Mode ........................................................................................................... 12
5.1 Utility Mode function tree .................................................................................... 12
5.2 Utility Mode function setting procedure............................................................... 14
5.2.1 Procedure ................................................................................................... 14
5.2.2 Exiting ......................................................................................................... 14
5.2.3 Changing the setting value in Utility Mode functions................................... 14
5.3 Settings in the User Settings .............................................................................. 15
5.3.1 Display Settings .......................................................................................... 15
5.4 Settings in the User Management ...................................................................... 15
5.4.1 Line Monitor Sound..................................................................................... 15
5.4.2 Memory RX ON/OFF .................................................................................. 15
5.5 Settings in the Admin. (Administrator Management) .......................................... 16
5.5.1 Document Management.............................................................................. 16
5.5.2 Fax Settings ................................................................................................ 17
5.5.3 TX Settings ................................................................................................. 18
5.5.4 RX Settings ................................................................................................. 18
5.5.5 Report Settings ........................................................................................... 19
5.5.6 Software Switch Setting .............................................................................. 20
5.6 Settings in the Print Lists .................................................................................... 23
5.6.1 TX Report.................................................................................................... 23
5.6.2 RX Report ................................................................................................... 23
5.6.3 Bulletin List.................................................................................................. 23

FK-507
OutlineAdjustment / Setting
Field Service Ver. 2.0 Dec. 2008
ii
Troubleshooting Maintenance
5.6.4 One-Touch List............................................................................................ 23
5.6.5 Program List ............................................................................................... 23
6. Service Mode........................................................................................................ 24
6.1 Service Mode function setting procedure ........................................................... 24
6.2 Service Mode function tree................................................................................. 25
6.3 Settings in the System Input............................................................................... 25
6.3.1 Software Switch Setting.............................................................................. 25
6.4 Settings in the List Output .................................................................................. 26
6.4.1 Protocol Trace............................................................................................. 26
6.5 Settings in the FAX Settings............................................................................... 26
6.5.1 Self-Telephone #......................................................................................... 26
7. Soft Switch ............................................................................................................ 27
7.1 Soft Switches Disclosed to Users (Screen Setting)............................................ 27
7.2 List of Defaults.................................................................................................... 31
7.3 List of Soft Switches ........................................................................................... 42
Troubleshooting
8. Troubleshooting..................................................................................................... 89
8.1 Diagnosis by alarm code .................................................................................... 89
8.2 Communication error codes ............................................................................... 90
8.2.1 Errors in operations .................................................................................... 90
8.2.2 Terminal alarm ............................................................................................ 91
8.2.3 Communication errors (TX) ........................................................................ 91
8.2.4 Communication errors (RX) ........................................................................ 93
8.2.5 Malfunction ................................................................................................. 94
8.2.6 Internet Fax transmission / Scan to E-mail ................................................. 95
8.2.7 Internet Fax reception................................................................................. 96
8.2.8 IP address Fax transmission....................................................................... 96
8.2.9 IP Relay ...................................................................................................... 97
8.2.10 Full mode communication........................................................................... 97
8.2.11 Scan to FTP transmission........................................................................... 98
8.2.12 Scan to SMB Transmission......................................................................... 98
8.3 Diagnosis by symptoms...................................................................................... 99
8.4 Troubleshooting of network function ................................................................. 104
8.4.1 Error indications (Icons): POP3 reception anomalies .............................. 104
8.4.2 Internet Fax Transmission / Scan to E-mail .............................................. 104
8.4.3 IP address Fax Transmission.................................................................... 105
8.4.4 Internet Fax reception............................................................................... 105

MaintenanceAdjustment / Setting FK-507Outline
Field Service Ver. 2.0 Dec. 2008
iii
Troubleshooting
8.4.5 IP Relay..................................................................................................... 106
8.4.6 Scan to FTP .............................................................................................. 106
8.4.7 Scan to SMB ............................................................................................. 106
8.4.8Assistant tool for MF201............................................................................107
8.4.9 Others (Network device related) ............................................................... 109

FK-507
OutlineAdjustment / Setting
Field Service Ver. 2.0 Dec. 2008
iv
Troubleshooting Maintenance
Blank Page

Field Service Ver. 2.0 Dec. 2008 1. Product specifications
11
FK-507Outline
Outline
1. Product specifications
A. Type
Memory capacity 64 MB
Communication mode G3/ECM
Scanning resolution
(main line x feed line)
8 x 3.85 line/mm
8 x 7.7 line/mm
8 x 15.4 line/mm
16 x 15.4 line/mm
Data transmission rate G3 / ECM: 2.4 Kbps to 33.6 Kbps
Transmission rate G3 / ECM: Image signal - 3 sec approx. (A4, V.34, 33.6 Kbps, JBIG)
Coding method MH / MR / MMR / JBIG
Applicable network G3/ECM Phone line, FAX communication network
Options Stamp unit SP-503
Fax multi line ML-504
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Y109971-7 Sevice Manual

1. Product specifications Field Service Ver. 2.0 Dec. 2008
2
FK-507
Outline
B. List of functions
Functiond-Color MF201
Speed
High speed scanning {
High speed printout {(20 ppm/A4)
ECM mode {(3 sec approx./Std document)
High speed half tone {
Resolution
Super fine mode {
Half tone transmission {
Auto retransmission after error {(ECM)
Brightness control {
Smoothing {
Mixed mode (Text + Photo) {
Operability
One-touch dialing {(300 destinations)
One-touch program dialing {(30 destinations, # of one-touch dialing
numbers)
Auto re-dialing {
Transmission booking {(64 destinations)
Broadcast destination {(210 destinations)
Origination selecting {(8 types)
Destination retrieval {
LCD display {(320 x 240)
Operation {(Analog touch panel)
Disable copy function {
Universal design {
Enlarge display
Specify display location {
Toner front access {
Power source
saving & utility
functions
2-in-1 printout {
2-in-1 page transmission {
TX marker {(Option)
Automatic document feed (ADF) {(70 sheets)
Automatic selection of print paper size {
Password communication {
Quick scan transmission {
Priority transmission {
Insert destination {
Automatic pause for PSTN number {
Display communication result {
Record TSI information {
ID display/record {(Received date and time record)
Power source saving mode {
Print lamp {
Sound volume {(Setup on screen; OFF/5 steps)
ADF 2 sided transmission {
Service Manual Y109971-7

Field Service Ver. 2.0 Dec. 2008 1. Product specifications
31
FK-507Outline
Report functions
Activity report (TX/RX) {
Transmission report {
Incompleted transmission report {(with document merge)
Serial broadcast report {(with document merge)
Account list {
One-touch list {
Fax program list {
Bulletin board list {
Setting list {
Memory
functions
Multi access {(Interrupt key exists)
Transmission booking document
number {(64 destinations)
Retransmission {(Destination changeable)
Document retransmission {
Reception by memory {
Transmission management document
number {(48)
Memory polling transmission {
Confidential transmission
Confidential print {(F code)
Serial broadcast {(210 destinations; Full dial broadcast 12
(Included number))
Relay broadcast {(F code)
Automatic destination switching {
Color oBlack and White Fallback {
Multi copy {(Sorting function)
Remote copy {(F code)
Quick memory transmission {
File backup {(1H)
Rotated Rx {
System
configuration
Extra telephone {(PB forwarding reception possible)*
*PSTN (Port 1 only)
Account track mode {(50 accounts)
Chain dialing {
Multi-port {(Option)
Inch/mm conversion {
Memory {(File memory 512 MB)
Paper feed cassette {(3100 sheets max.)
PC print {
Mutual
connectivity ITU-T G3/ECM {
Functiond-Color MF201
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1. Product specifications Field Service Ver. 2.0 Dec. 2008
4
FK-507
Outline
Maintenance
Remote diagnostics (CSRC) {(Terminal Dispatch)
Self diagnostics {
Counter per application {
In-file image data transmission {
Switch display of communication error
code {
Change standard zoom ratio {
Adjust touch panel registration {
Adjust ADF zoom ratio (main/sub) {
Adjust ADF registration (main/sub) {
Adjust BS zoom ratio (main/sub) {
Adjust BS registration (main/sub) {
Check sensors {
Adjust document size sensor {
Adjust registration of printer engine
(main/sub) {
Adjust mask of printer engine
(main/sub) {
Adjust feeder loop of printer engine
(main/sub) {
Test printing {
Paper through test {
Lock position {
Network function
Internet Fax {
IP address Fax {(B/W only)
Scan to E-mail {
Scan to FTP {
Scan to SMB {
Document forwarding /
Archive distribution {
IP relay {
LDAP search {
Assistant tool for MF201{
Printer controller {
Functiond-Color MF201
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Service Manual Y109971-7

Field Service Ver. 2.0 Dec. 2008 2. Other
5
FK-507Maintenance
Maintenance
2. Other
2.1 Disassembly/adjustment prohibited items
A. Paint-locked screws
NOTE
• To prevent loose screws, a screw lock in blue or green series color is applied to
the screws.
• The screw lock is applied to the screws that may get loose due to the vibrations
and loads created by the use of machine or due to the vibrations created during
transportation.
• If the screw lock coated screws are loosened or removed, be sure to apply a screw
lock after the screws are tightened.
B. Red-painted screws
NOTE
• The screws which are difficult to be adjusted in the field are painted in red in order
to prevent them from being removed by mistake.
• Do not remove or loosen any of the red-painted screws in the field. It should also
be noted that, when two or more screws are used for a single part, only one repre-
sentative screw may be marked with the red paint.
C. Variable resistors on board
NOTE
• Do not turn the variable resistors on boards for which no adjusting instructions
are given in Adjustment/Setting.
D. Removal of PWBs
CAUTION
• When removing a circuit board or other electrical component, refer to “Handling of
PWBs” and follow the corresponding removal procedures.
• The removal procedures given in the following omit the removal of connectors and
screws securing the circuit board support or circuit board.
• Where it is absolutely necessary to touch the ICs and other electrical components
on the board, be sure to ground your body.
Y109971-7 Sevice Manual

3. Disassembly/assembly Field Service Ver. 2.0 Dec. 2008
6
FK-507
Maintenance
3. Disassembly/assembly
3.1 FAXU board (with G3 multi port option)
1. Remove the IR rear cover.
See P.46 of the main body service manual.
2. Remove seven screws [1], and
remove the MFBU shield cover [2].
3. Disconnect the connector [1], and
remove the cable from two wire sad-
dles [2] and the edge cover [3].
4. Remove three screws [1], and
remove the FAX mounting plate [2].
A0F0F2C006DA
[1]
[1]
[2]
A0F0F2C007DA
[3]
[1]
[2]
A0F0F2C008DA
[2]
[1]
Service Manual Y109971-7

Field Service Ver. 2.0 Dec. 2008 3. Disassembly/assembly
7
FK-507Maintenance
5. Remove the cable from the edge
cover [1] of the FAX mounting plate.
6. Disconnect the connector [2],
remove four screws [3], and remove
the FAXU board [4].
NOTE
• Connect the connector located on
the ferrite core side to the FAXU
board.
A0F0F2C009DA
[1][2]
[4]
[3]
Y109971-7 Sevice Manual

3. Disassembly/assembly Field Service Ver. 2.0 Dec. 2008
8
FK-507
Maintenance
3.2 Ni-MH battery replacement
1. Check on the screen that the memory capacity still available for use reads 100%.
NOTE
• If the memory capacity does not read 100%, let the machine output contents of the
memory or wait until the machine completes transmission.
2. Turn OFF the main power switch.
3. Remove the IR rear cover.
See P.46 of the main body service manual.
4. Remove seven screws [1], and
remove the MFBU shield cover [2].
5. Disconnect the connector [1], and
remove the harness from the wire
saddle [2] and the edge cover [3].
6. Tie band [1] is cut with nippers, and
the Ni-MH battery [2] is replace.
A0F0F2C006DA
[1]
[1]
[2]
A0F0F2C010DA
[1]
[2]
[3]
A0F0F2C011DA
[1] [2]
Service Manual Y109971-7

Field Service Ver. 2.0 Dec. 2008 3. Disassembly/assembly
9
FK-507Maintenance
7. Turn ON the main power switch.
NOTE
• After the Ni-MH battery has been replaced with a new one, be sure to turn ON the
main power switch.
• Discard the used battery in accordance with the corresponding local regulations
and NEVER discard it or let it discharge on the user’s premises.
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3. Disassembly/assembly Field Service Ver. 2.0 Dec. 2008
10
FK-507
Maintenance
Blank Page
Service Manual Y109971-7

Field Service Ver. 2.0 Dec. 2008 4. How to use the adjustment section
11
FK-507Adjustment / Setting
Adjustment/Setting
4. How to use the adjustment section
• “Adjustment/Setting” contains detailed information on the adjustment items and proce-
dures for this machine.
• Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”.
Advance checks
Before attempting to solve the customer problem, the following advance checks must be
made. Check to see if:
• The power supply voltage meets the specifications.
• The power supply is properly grounded.
• The machine shares the power supply with any other machine that draws large current
intermittently (e.g., elevator and air conditioner that generate electric noise).
• The installation site is environmentally appropriate: high temperature, high humidity,
direct sunlight, ventilation, etc.; levelness of the installation site.
• The original has a problem that may cause a defective image.
• The density is properly selected.
• The original glass, slit glass, or related part is dirty.
• Correct paper is being used for printing.
• The units, parts, and supplies used for printing (developer, PC Drum, etc.) are properly
replenished and replaced when they reach the end of their useful service life.
• Toner is not running out.
CAUTION
• To unplug the power cord of the machine before starting the service job proce-
dures.
• If it is unavoidably necessary to service the machine with its power turned ON, use
utmost care not to be caught in the scanner cables or gears of the exposure unit.
• Special care should be used when handling the fusing unit which can be
extremely hot.
• The developing unit has a strong magnetic field. Keep watches and measuring
instruments away from it.
• Take care not to damage the PC drum with a tool or similar device.
• Do not touch IC pins with bare hands.
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1
5. Utility Mode Field Service Ver. 2.0 Dec. 2008
12
FK-507
Adjustment / Setting
5. Utility Mode
5.1 Utility Mode function tree
• The function tree is shown to comply with the format displayed on the screen.
NOTE
• The following function tree shows only the fax-related functions.
• Keys displayed on screens are different depending on the setting.
Utility Ref. page
User Settings Display Settings Default Screen *
Default Fax Screen P. 1 5
Default Settings Fax/Scan Default Scan/Fax Settings *
File Type *
User
Management
Line Monitor Sound P. 1 5
Memory RX ON/OFF P. 1 5
One-Touch/
Box Reg.
One-Touch *
Index *
Domain Name *
Bulletin *
Admin. System
Settings
Output Settings Print/Fax
Output Setting
Printer *
Fax/E-Mail *
One-Touch/
Box Reg.
One-Touch *
Index *
Domain Name *
Bulletin *
Document
Management
TX Forwarding P. 1 6
RX Document All Other Docs. Password
P. 1 6RX Doc. Settings
Forwarding Dest.
Network/G3 Password
P. 1 6RX Doc. Settings
Forwarding Dest.
Reception user
box
User Box Name
P. 1 7
Ty p e
Number
Password
RX Doc. Settings
Forwarding Dest.
Remote Input Check
Fax Settings Self-ID P. 1 7
RX Functions Reception Mode P. 1 7
Numbers of RX Call Rings P. 1 7
Password Communication P. 1 7
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Service Manual Y109971-7

Field Service Ver. 2.0 Dec. 2008 5. Utility Mode
13 1
FK-507Adjustment / Setting
*: For details, see the main body service manual.
Admin. Fax Settings Self-Telephone #
Information 1
Self-Telephone # 1
P. 1 8
PBX Connect. Mode 1
Dialing Method 1
Self-Telephone #
Information 2
Self-Telephone # Info 2
PBX Connect. Mode 2
Dialing Method 2
TX Settings TSI Registration P. 1 8
RX Settings Memory RX Timer
Setting
Memory RX Time P. 1 8
Memory Lock Password P. 1 8
Delete User Box P. 1 9
Report Settings TX Report P. 1 9
Activity Report P. 1 9
Print Lists Setting List *
Software Switch Setting P. 2 0
Print Lists TX Report P. 2 3
RX Report P. 2 3
Bulletin List P. 2 3
One-Touch List P. 2 3
Program List P. 2 3
Utility Ref. page
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Y109971-7 Sevice Manual