protech PA-3211 User manual

USER
MANUAL
PA-3211
10.1” POS Terminal
Powered by ARM Cortex A-9
Processor
PA-3211 M1

PA-3211 POS System
Powered by ARM Cortex-A9 Processor
COPYRIGHT NOTICE & TRADEMARK
All trademarks and registered trademarks mentioned herein are the
property of their respective owners.
This manual is copyrighted in October 2017. You may not reproduce
or transmit in any form or by any means, electronic, or mechanical,
including photocopying and recording.
DISCLAIMER
This user’s manual is meant to assist users in installing and setting up
the system. The information contained in this document is subject to
change without any notice.
CE NOTICE
This is a class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.

FCC NOTICE
This equipment has been tested and found to comply with the limits for
a Class A digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
You are cautioned that any change or modifications to the equipment
not expressly approve by the party responsible for compliance could
void your authority to operate such equipment.
CAUTION: Danger of explosion may occur when the battery
is incorrectly replaced. Replace the battery only with the
same or equivalent type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer’s
instructions.
WARNING: Some internal parts of the system may have high
electrical voltage. We strongly recommend that only qualified
engineers are allowed to service and disassemble the
system. If any damages should occur on the system and are
caused by unauthorized servicing, it will not be covered by
the product warranty. Please operate the LCD and
Touchscreen with extra care as they can break easily.

i
Contents
Revision History .............................................................................................vi
1Introduction .........................................................................................1-1
1.1 About This Manual ....................................................................1-2
2Getting Started ....................................................................................2-1
2.1 Package List..............................................................................2-2
2.2 System Views Without i-Button Module....................................2-3
2.2.1 Front View .........................................................................2-3
2.2.2 Rear View..........................................................................2-3
2.2.3 Top View............................................................................2-4
2.2.4 Bottom View ......................................................................2-5
2.2.5 Quarter View......................................................................2-5
2.2.6 Side View...........................................................................2-6
2.3 System Views With i-Button Module.........................................2-7
2.3.1 Front View .........................................................................2-7
2.3.2 Rear View..........................................................................2-7
2.3.3 Top View............................................................................2-8
2.3.4 Bottom View ......................................................................2-9
2.3.5 Quarter View......................................................................2-9
2.3.6 Side View.........................................................................2-10
2.4 System Specifications .............................................................2-11
2.5 Safety Precautions..................................................................2-13
3System Configuration.........................................................................3-1
3.1 External System I/O Ports Diagram & Pin Assignment.............3-2
3.1.1 Rear I/O Ports Diagram.....................................................3-2

ii
3.2 Jumper & Connector Quick Reference Table............................3-3
3.3 Component Locations Of System Main Board..........................3-5
3.3.1 Top View of System Main Board .......................................3-5
3.4 How To Set Jumpers.................................................................3-7
3.5 Function Buttons and Rear I/O Ports........................................3-9
3.5.1 Power Button.....................................................................3-9
3.5.2 Power Input Port................................................................3-9
3.5.3 Cash Drawer Port..............................................................3-9
3.5.4 UART3 Connector...........................................................3-10
3.5.5 VGA Port..........................................................................3-10
3.5.6 USB Port..........................................................................3-11
3.5.7 LAN Port..........................................................................3-12
3.5.8 MicroSD Port...................................................................3-13
3.5.9 Micro USB Port................................................................3-13
3.6 Setting Main Board Connectors and Jumpers........................3-14
3.6.1 UART Port Voltage Selection (JP_COM0, JP_COM1,
JP_COM2, JP_COM3, JP_COM5) .................................3-14
3.6.2 External USB 2.0 Port .....................................................3-15
3.6.3 Internal USB 2.0 Connectors...........................................3-16
3.6.4 Internal UART Connectors ..............................................3-17
3.6.5 Power for Thermal Printer Connector..............................3-18
3.6.6 Power Connectors (DC 12V, DC 5V) ..............................3-18
3.6.7 Power LED Connectors...................................................3-19
3.6.8 LVDS Connector..............................................................3-20
3.6.9 Mini PCIE Connector.......................................................3-21
3.6.10 Power Switch Connector 2..............................................3-22
3.6.11 Inverter Connector...........................................................3-22
3.6.12 External Speaker Connector ...........................................3-23

iii
3.6.13 HD Audio Connector........................................................3-23
3.6.14 I2C Connector .................................................................3-24
3.6.15 Inverter Backlight Enable Selection.................................3-25
3.6.16 Touch Panel Signal Interface Selection...........................3-25
3.6.17 Mini PCIE USB Selection ................................................3-26
3.6.18 LVDS Panel Input Voltage Selection ...............................3-26
3.6.19 LVDS Voltage Selection...................................................3-27
3.6.20 Inverter Voltage Selection ...............................................3-28
3.6.21 Image Detection Selection ..............................................3-29
3.6.22 USB1_2 or USB1 Selection.............................................3-30
3.6.23 USB2 or USB2_2 Selection.............................................3-30
3.6.24 Cash Drawer Control Selection (JP8) .............................3-31
3.6.25 Cash Drawer Control Selection.......................................3-32
3.6.26 Cash Drawer Power Selection ........................................3-33
3.7 Printer Board Component Locations & Pin Assignment .........3-34
3.7.1 Printer Board: MB-1030 series........................................3-34
3.7.1.1 Jumper & Connector Quick Reference Table...............3-35
3.7.2 Setting Printer Board Connectors and Jumpers..............3-36
3.7.2.1 Power Supply Connector .............................................3-36
3.7.2.2 RS-232 Interface Connector ........................................3-36
3.7.2.3 Thermal Head/Motor/Sensor Connector......................3-37
3.7.2.4 Auto-Cutter Connector.................................................3-39
3.7.2.5 Paper-Near-END Sensor Connector............................3-39
3.7.2.6 USB Interface Connector.............................................3-40
3.7.2.7 Terminal Assignment Connector ..................................3-40
3.8 VFD Board Component Locations & Pin Assignment.............3-41
3.8.1 VFD Board: MB-4103.....................................................3-41
3.8.2 Jumper & Connector Quick Reference Table..................3-42
3.8.3 Setting MB-4103 VFD Board Connectors and Jumpers .3-43

iv
3.8.3.1 Power Switch Selection ...............................................3-43
3.8.3.2 RS-232 Serial Interface Connector..............................3-44
3.9 MSR Board Component Locations & Pin Assignment............3-45
3.9.1 MB-3013..........................................................................3-45
3.9.1.1 Information Button Reader...........................................3-45
3.9.1.2 Output Connector.........................................................3-45
4Software Utilities.................................................................................4-1
4.1 Peripheral Devices....................................................................4-2
4.1.1 Printer Board: MB-1030.....................................................4-2
4.1.1.1 Commands List..............................................................4-2
4.1.1.2 VFD: MB-4103 (RS-232)..............................................4-48
4.1.1.3 Commands List............................................................4-48
4.2 API...........................................................................................4-50
4.2.1 API Package Content......................................................4-50
4.2.2 Programming Guide ........................................................4-51
4.2.3 API Reference.................................................................4-52
4.2.3.1 Cash Drawer API..........................................................4-52
4.2.3.2 VFD API .......................................................................4-53
4.2.3.3 MSR API.......................................................................4-54
4.2.3.4 I-Button API..................................................................4-57
4.2.3.5 Thermal Printer API......................................................4-60
4.2.3.6 Serial Port API..............................................................4-70
4.3 Burning PB-3211 Image..........................................................4-73
4.3.1 Installing Firmware Burning Tool .....................................4-74
4.3.2 Entering ADFU Mode for PB-3211 Board........................4-79
4.3.3 Burning PB-3211 Image ..................................................4-83

v
Appendix A System Diagrams....................................................A-1
Exploded Diagram For System Top Case ................................................A-2
System Exploded Diagram.......................................................................A-3
Exploded Diagram For MSR Module........................................................A-9
Exploded Diagram For 3-Inch Printer (1) ...............................................A-10
Exploded Diagram For 3-Inch Printer (2) ...............................................A-12
Exploded Diagram For 2-Inch Printer (1) ...............................................A-13
Exploded Diagram For 2-Inch Printer (2) ...............................................A-15
Exploded Diagram For VFD Module ......................................................A-16

vi
Revision History
The revision history of PA-3211 User Manual is described below:
Version No.
Revision History
Page No.
Date
M1
Initial Release
-
2017/10/05

PA-3211 SERIES USER MANUAL
Page: 1-1
1 Introduction
This chapter provides the introduction for the PA-3211
system as well as the framework of the user manual.
The following topic is included:
•About This Manual

Chapter 1 Introduction
PA-3211 SERIES USER MANUAL
Page: 1-2
1.1 About This Manual
Thank you for purchasing our PA-3211 system. The PA-3211 is an updated system
designed to be comparable with the highest performance of IBM AT personal
computers. The PA-3211 provides faster processing speed, greater expandability and
can handle more tasks than before. This manual is designed to assist you how to
install and set up the whole system. It contains 4 chapters and 1appendix. Users can
configure the system according to their own needs. This user manual is intended for
service personnel with strong hardware background. It is not intended for general
users.
The following section describes the structure of this user manual.
Chapter 1 Introduction
This chapter introduces the framework of this user manual.
Chapter 2 Getting Started
This chapter describes the package contents and system specifications, and illustrates
the physical appearances for the PA-3211 system. Read the safety reminders carefully
on how to take care of your system properly.
Chapter 3 System Configuration
This chapter describes the locations and functions of the system motherboard
components. You will learn how to properly configure the connectors and system
configuration jumpers on the motherboard and configure the system to meet your own
needs.
Chapter 4 Software Utilities
This chapter provides the Commands lists for embedded peripheral devices of the
system - printer board and VFD, API Package files, and instructs how to burn the
image onto PB-3211 board.
Appendix A System AssemblyDiagrams
This appendix provides the exploded diagrams and part numbers of the PA-3211.

PA-3211 SERIES USER MANUAL
Page: 2-1
2 Getting Started
This chapter provides the information for the PA-3211
system. It describes how to set up the system quickly and
outlines the system specifications.
The following topics are included:
•Package List
•System Overview
•System Diagrams
•System Specification
•Safety Precautions
Experienced users can go to Chapter 3 System
Configuration on page 3-1 for a quick start.

Chapter 2 Getting Started
PA-3211 SERIES USER MANUAL
Page: 2-2
2.1 Package List
If you discover any of the items listed below are damaged or lost, please
contact your local distributor immediately.
Item
Q’ty
PA-3211
1
Manual / Driver DVD
1
Quick Reference Guide
1
AC Power Cord (Optional)
1
MSR Card Reader (Optional)
1
i-Button + MSR Card Reader (Optional)
1
Wireless LAN (IEEE 802.11 b/g/n) (Optional)
1
VFD (Optional)
1

Chapter 2 Getting Started
PA-3211 SERIES USER MANUAL
Page: 2-3
2.2 System Views Without i-Button Module
2.2.1 Front View Unit: mm
2.2.2 Rear View

Chapter 2 Getting Started
PA-3211 SERIES USER MANUAL
Page: 2-4
2.2.3 Top View

Chapter 2 Getting Started
PA-3211 SERIES USER MANUAL
Page: 2-5
2.2.4 Bottom View
2.2.5 Quarter View

Chapter 2 Getting Started
PA-3211 SERIES USER MANUAL
Page: 2-6
2.2.6 Side View
Unit: mm
147.75

Chapter 2 Getting Started
PA-3211 SERIES USER MANUAL
Page: 2-7
2.3 System Views With i-Button Module
2.3.1 Front View
2.3.2 Rear View

Chapter 2 Getting Started
PA-3211 SERIES USER MANUAL
Page: 2-8
2.3.3 Top View

Chapter 2 Getting Started
PA-3211 SERIES USER MANUAL
Page: 2-9
2.3.4 Bottom View
2.3.5 Quarter View