Olympia CM 1712 User manual

5/619/2400 (13) Congratulations
3
Congratulations on having chosen an Olympia Office cash register.
Due to the simple layout of its keypad and numerous programmable functions, this
cash register is especially user-friendly.
With this cash register you can register according to departments, memorize
articles and print out a validation. Different types of reports can be generated in
order to analyse the sales numbers.
This user manual describes the cash register’s functions, components and
operation steps. Read this manual carefully so you can take advantage of your new
cash register in the best way possible.
Olympia Office Vertriebsgesellschaft mbH
Important The action to be taken in the case of damage during transport is explained in the
chapter "Reporting loss or damage" at the end of this manual.
This user manual is purely informative. The contents are not part of any offer for
sale or contract.
The specifications, accessories and options described may differ from country to
country.
Olympia Office Vertriebsgesellschaft mbH reserves the right to revise
specifications, make modifications and technical changes to the product described
herein without notification.

Table of contents 5/619/2400 (13)
4
Table of contents
Set-up.....................................................................................................................6
General notes/Safety notes ............................................................................6
Transport protection........................................................................................6
Connection to the mains.................................................................................7
Printer.............................................................................................................8
Inserting the paper and journal rolls................................................................8
Paper reel.......................................................................................................9
Changing the inking wheel..............................................................................9
Elements of the cash register.............................................................................10
View of the cash register...............................................................................10
Display..........................................................................................................11
Key switch ....................................................................................................12
Keypad.........................................................................................................13
Keypad for CM 1712 with 4 departments..........................................13
Keypad for CM 1712 with 8 departments..........................................14
Keypad for CM 1712 with 12 departments........................................15
Keypad for CM 1712 with 35 departments........................................16
Key functions................................................................................................17
Operation .............................................................................................................20
Training mode...............................................................................................20
Registrations.................................................................................................20
Registration according to departments.............................................20
Registration of departments with changed department prices ..........21
Registration according to item numbers...........................................21
Registration of items with changed item prices.................................22
Registration by means of repetition..................................................22
Registration by means of multiplication............................................23
Displaying amount of change...........................................................24
Registration of different types of payment ........................................24
Premiums and discounts ..............................................................................25
Premiums as a percentage ..............................................................25
Discounts as a percentage...............................................................26
Reductions, fixed and variable..........................................................26
Money paid in and out in cash......................................................................27
Money paid in in cash.......................................................................27
Money paid out in cash.....................................................................27
Cancellations................................................................................................28
Cancelling the last entry...................................................................28
Cancelling entries other than the last ...............................................28
Cancellations with refund key...........................................................29
Miscellaneous...............................................................................................29
Entering the clerk number................................................................29
Validation printing.............................................................................29
Electronic lock/unlock position..........................................................30
Opening the cash register electronically...........................................30
Opening the cash register manually.................................................30
Cash tender key...............................................................................30
Passwords........................................................................................30

5/619/2400 (13) Table of contents
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Printing a duplicate receipt...............................................................30
Time display.....................................................................................31
Reports.................................................................................................................32
Abbreviations................................................................................................32
Reports without deletion of the memory........................................................33
Reports with deletion of the memory.............................................................38
Programming.......................................................................................................39
General notes...............................................................................................39
Printing all programmed settings...................................................................41
Programming the basic program...................................................................42
Resetting a single flag......................................................................42
Flag table......................................................................................................43
System flags (Basic program).......................................................................45
Programming the tax rate .............................................................................51
Programming departments ...........................................................................52
Programming the Coupon key ......................................................................54
Programming item numbers (PLU) ...............................................................54
Changing or adding item numbers....................................................55
Error messages ...................................................................................................56
Accessories and maintenance............................................................................57
Options.........................................................................................................57
Keypad cover...................................................................................57
Keypad retrofit set............................................................................57
Cash drawer trays ............................................................................57
Note-testing equipment ....................................................................57
Logo-stamp for printer......................................................................57
Maintenance notes .......................................................................................57
FCC text (applies to USA only).....................................................................58
Technical data..............................................................................................58
CE Declaration.....................................................................................................59
Appendix..............................................................................................................60
Reporting loss or damage.............................................................................60
Index.....................................................................................................................60

Set-up 5/619/2400 (13)
6
Set-up
■
■■
■General notes/Safety notes
- Make sure that the mains voltage corresponds to the specifications given on
the rating plate on the back of the cash register.
- Your cash register is a sophisticated piece of equipment. Never try to repair it
yourself! In case repairs are necessary, you should give the cash register to the
nearest after-sales service or the specialist supplier.
- Never insert metallic objects such as screw drivers or paper clips into the cash
register. They may damage the cash register and, furthermore, there is the
danger of an electric shock.
- Always turn off the cash register after having finished your work.
- You can dust the cash register lightly using a dry cloth. Never use water or
solvents such as paint thinner or alcohol to clean the cash register.
- In order to turn off the power supply, completely disconnect the mains plug
from the socket.
- Do not expose the cash register to excessive heat.
- Keep the transport protection parts. In case of future transport, these parts
have to be reinserted in the cash register.
■
■■
■Transport protection
Remove the different parts of the transport protection, if necessary, before putting
the cash register into service and keep them for later usage.
Important note
for transport: In case of damage caused during transport, the user manual and the accessories
have to be added to the packaging.

5/619/2400 (13) Set-up
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■
■■
■Connection to the mains
Please check whether the voltage and frequency data given on the rating plate
correspond to those of the local power supply system before connecting the cash
register to the mains.
Safety note: The socket has to be located near the cash register and easily accessible. In this
way, you can quickly disconnect the cash register from the mains in case of an
emergency.
Note: When the cash register is disconnected, all data is stored. The internal back-up
battery ensures that data is stored for about one year.

Set-up 5/619/2400 (13)
8
■
■■
■Printer
Caution! Please observe the following notes to guarantee trouble-free operation for a long
time.
Never
- print without paper!
- pull the paper while the printer is still working!
- use paper or inking wheels of poor quality!
- use paper rolls a second time!
- manipulate the printer mechanism with hard objects or move drives by hand!
Observe the marks indicating the end of the paper roll. Change the paper rolls
without delay.
Have the specialist supplier service the cash register/printer on a regular basis.
Change the inking wheel as soon as the quality of the printouts decreases.
■
■■
■Inserting the paper and journal rolls
1. Open the printer lid (unlock the lock of the lid first, if
necessary).
2. Turn the key to position R.
3. Insert the receipt and journal paper rolls (width 2 x 44 mm)
into the paper receptacles.
4. Insert the clipped end of the paper roll into the printer
mechanism and press !or ". Guide the end of
the receipt paper roll past the device for tearing off the
receipt, located on the printer lid, or insert the end of the
journal paper roll into the paper reel
5. Close the printer lid.

5/619/2400 (13) Set-up
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■
■■
■Paper reel
The paper reel is used for rolling up the journal paper.
1. Open the printer lid (unlock the lock of the lid first, if
necessary)
2. Take out the paper reel
3. Insert the end of the journal paper roll into the reel’s slit
4. Insert the reel into the receptacle intended for this purpose.
5. In order to remove the rolled-up journal paper, take out the
reel and pull off the journal paper roll
6. Insert the reel into the hollows
7. Close the printer lid
■
■■
■Changing the inking wheel
1. Open the printer lid
2. Remove the inking wheel out of the guide
3. Insert the new inking wheel into the guide
4. Close the printer lid

Elements of the cash register 5/619/2400 (13)
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Elements of the cash register
■
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■View of the cash register
A view of the cash register and all its elements is shown below.
23
7
6
10
9
8
14
11
12
13
4 51
15
1. Slit for validation printing
2. Paper lid
3. Receipt paper guide
4. Journal paper guide
5. Printer reel
6. Customer display
7. Clerk display
8. Key switch
9. Switch for receipt printing
10. Keypad
11. Cash drawer
12. Printer lid lock
13. Inking wheel
14. Printer
15. Paper release lever

5/619/2400 (13) Elements of the cash register
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■
■■
■Display
1-4 EC +% PO R OFF C.C. CHECK CASHST
RPT DPT/PLU
-% PI
AMOUNT
The right part of the display shows the respective amount, the left part shows the
number of repetitions (REPEAT) when a department or an item is registered
several times. When the cash register is programmed manually, DEP.PLU
represents the current department or the current item.
Marks lighting up in the upper part of the display represent the following:
TX 1-4 department or item with tax rate
EC cancellation
+%, -% premium or discount
PI, PO cash received on account (PI); money paid out in cash
RCPT OFF function "printout of receipt" not activated
C.C. 1-2 payment by credit card
CHECK payment by cheque
CASH payment in cash
ST Sub Total
Note: The customer display can be pulled out and turned.

Elements of the cash register 5/619/2400 (13)
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■
■■
■Key switch
The key switch is the cash register’s "nerve centre".
There are three different keys, each of which enables different types of use.
The OP key entitles you to register amounts and print out X reports.
The OW key entitles you to register amounts, print out X and Z reports and
program the cash register.
The OWP key entitles you to register amounts, print out X and Z reports and
program the cash register. Furthermore, you can activate the training mode.
L
R
X
Z
P
T
Meaning of the different key positions
L= Turns off power supply.
Each key can be turned to this position.
R= Transactions can be registered (see chapter
"Operation").
Each key can be turned to this position.
X= Reports can be printed without memory deletion (X
reports) (see Chapter "Reports").
Each key can be turned to this position.
Z= Reports can be printed with memory deletion (Z
reports) (see Chapter "Reports").
OW and OWP keys can be turned to this position.
P= Programming level,
Programming the system flags, departments, items,
prices, etc.
OW and OWP keys can be turned to this position.
T= Training mode,
Carrying out transactions without storage (see Chapter
"Operation" / "Training mode").
The OWP key can be turned to this position.

5/619/2400 (13) Elements of the cash register
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■
■■
■Keypad
The keypads of the cash registers CM 1712 and CM 1736 are shown below. The
keypad can have 4, 8 or 12 department keys with retrofit sets that can be
reordered. The different key functions are described on the following pages.
■
■■
■Keypad for CM 1712 with 4 departments

Elements of the cash register 5/619/2400 (13)
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■
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■Keypad for CM 1712 with 8 departments

5/619/2400 (13) Elements of the cash register
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■Keypad for CM 1712 with 12 departments

Elements of the cash register 5/619/2400 (13)
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■
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■Keypad for CM 1712 with 35 departments

5/619/2400 (13) Elements of the cash register
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■
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■Key functions
In this section you will find a short description of the keys:
0to 9Numerical keys
- Entering prices, amounts, programming steps, etc.
#to
$or to%
&Department keys
- Recording sold or returned items in the department registers
(8 departments at CM 1712, 35 departments at CM 1736)
- Registering the same item several times
- Printing individual department reports
(key position X)
'PLU override key (POR)
- Assigning price B to an item with stored price A for one
registration
(Price Look-Up key (PLU)
- Registers a stored item
- Registering the same item several times
- Printing full PLU reports/individual PLU reports
(key position X )
- Printing and deleting PLU reports (key position Z)
)No sale/reference key
- Numbers are not shown as an amount but as a numerical
entry.
With this key you can register such entries as a customer
number
- Opening the cash drawer in order to change money
- This key may be protected by a password
*Time/date and multiplying key
- Multiplies the amount shown in the display
- Shows the current time
+Cash key
- Registers payments in cash.
The entered amount is subtracted from the total amount
- Total amount is shown in the display, the cash drawer opens
- Change is shown in the display
- Printing full reports (key position X)
- Printing and deleting full reports (key position Z)

Elements of the cash register 5/619/2400 (13)
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,to%
-Credit card keys
- Registers payments by credit cards
The amount entered is subtracted from the total amount
- Total amount is shown in the display, the cash drawer opens
- Change is shown in the display
.Check key
- Registers payments by cheque
The amount entered is subtracted from the total amount
- Total amount is shown in the display, the cash drawer opens
- Change is shown in the display
/Subtotal key
- Shows subtotal in the display
- Stores programmed steps (key position P)
01
23 Cash tender key
- Registers the received amount for common amounts
tendered
Example: The customer pays with a ten-pound note. Press
1, the tendered amount of £10 is registered.
4PO key
- Registers the amount paid out
- Printing individual clerk reports/full clerk reports
(key position X)
- Printing and deleting periodic reports (key position Z)
5Received on account key (RA)
- Registers the amount tendered into the cash drawer.
The amount is not added to the sales numbers
- Printing hourly reports (key position X)
- Printing and deleting hourly reports (key position Z)
6Coupon key
- Subtracts a stored or entered amount from the total amount
- Printing financial reports (key position X)
7Refund key
- Registers a returned item

5/619/2400 (13) Elements of the cash register
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8Error correct key (EC)
- Cancels the amount that was entered last
- Printing full department reports (key position X)
!Void key
- Cancels an amount that was entered several transactions
before
9Premium key
- Adds a stored or manually entered percentage to the price of
the last item or to a subtotal
:Discount key
- Subtracts a stored or manually entered percentage from the
price of the last item or from a subtotal
- Printing and deleting full clerk reports (key position Z)
!Receipt paper feed key
- Receipt paper feed without printing
"Journal paper feed key
- Journal paper feed without printing
;Clerk I/D key
- Clerks have to log in by entering their personal password via
this key
<Clear key
- Clears incorrect entries
- Clears errors
=Valid key
- A validation is printed

Operation 5/619/2400 (13)
20
Operation
■
■■
■Training mode
The functions described in this chapter "Operation" can be carried out without being
stored in the reports (registered).
Key position: Training mode
Note: You need the OWP key.
All functions using operation mode R can be carried out.
■
■■
■Registrations
The cash register provides comfortable repeat and multiplying functions, making it
easier to register the same prices in the same department.
Key position: Registration. Perform all the following types of registration with the
key in this position
■
■■
■Registration according to departments
You can register fixed prices by means of the department keys.
e. g. #Select the department
e. g. >Select the department
e. g. +Select the type of payment
Example 01*1241 1
Machine#, receipt#, clerk code
printout 18 03 97 Date
16-43 Current time
01 25.99 TX
Registered fixed price, TX = tax rate
02 1.98 TX
Registered fixed price, TX = tax rate
3.39 TX1
Included amount of tax (rate 1)
1.05 TX2
Included amount of tax (rate 2)
40.97 CA
Total of registration
* 2

5/619/2400 (13) Operation
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■
■■
■Registration of departments with changed department prices
You can register amounts that differ from the prices stored in a department. The
department does not change.
0to 9Enter the amount
e. g. #Assign the amount to the selected department
0to 9Enter the amount
e. g. >Assign the amount to the selected department
e. g. +Select the type of payment
Example 01*1241 1
Machine#, receipt#, clerk code
printout 18 03 97 Date
16-43 Current time
01 7.89 TX
Registered amount, TX = tax rate
02 5.29 TX
Registered amount, TX = tax rate
1.18 TX1
Included amount of tax (rate 1)
0.37 TX2
Included amount of tax (rate 2)
13.18 CA
Total of registration
■
■■
■Registration according to item numbers
You can register amounts by means of the PLU key.
0to 9Enter the item number
(The name of the item and the price are printed
0to 9Enter the item number
(The name of the item and the price are printed
e. g. +Select the type of payment
Example 01*1241 1
Machine#, receipt#, clerk code
printout 18 03 97 Date
16-43 Current time
001*
Registered item
235.99 TX
Price, TX = tax rate
002* Registered item
89.98 TX
Price, TX = tax rate
35.40 TX1
Included amount of tax (rate 1)
6.30 TX2
Included amount of tax (rate 2)
325.97 CA
Total of registration
* 2
Transaction counter

Operation 5/619/2400 (13)
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■
■■
■Registration of items with changed item prices
Using the POR key, you can register amounts that differ from the stored prices.
The item name does not change.
0to 9Enter the amount
'Initialize the item assignment
0to 9Enter the item number
(The name of the item and the altered price are printed
e. g. +Select the type of payment
Example 01*1241 1
Machine#, receipt#, clerk code
printout 18 03 97 Date
11-45 Current time
005*·
Registered item
36.99 TX
Altered price, TX = tax rate
5.55 TX1
Included amount of tax (rate 1)
39.99 CA
Total of registration
■
■■
■Registration by means of repetition
Registrations for amounts, items and departments can be repeated.
0to 9Enter the amount
e. g. >Select the department
>Repeat the department
e. g. +Select the type of payment
or 0to 9Enter the item number
(The name of the item and the price are printed
(Repeat the item
e. g. +Select the type of payment
or e. g. ?Select the department
?Repeat the department
e. g. +Select the type of payment