Olympia CM 840 User manual

CM 840/842
Operating Instructions
Trade Version
Gastronomy Version
OYL MPIA
Since 1903
www.olympia-vertrieb.de

Operating Instructions CM 840/842 Cash Register
Olympia 4.01 2007(Rev-A) Page 2 All Rights Reserved
Declaration of Conformity
CM 840/842
G
The manufacturer hereby declares
that the equipment complies with the stipulations defined in the following guidelines and standards:
D
Der Hersteller erklärt hiermit
dass das Gerät mit den Bestimmungen der Richtlinien und Normen übereinstimmt:
F
Le fabricant déclare par la présente que l'appareil est conforme aux règlements et normes en vigueur:
E
Por medio de la presente,
el fabricante declara que este aparato está conforme a lo dispuesto en las directivas y normas vigentes:
n
De fabrikant verklaart hierbij dat het apparaat voldoet aan de bepalingen in de richtlijnen en normen:
P
Pelo presente o fabricante declara
que o dispositivo está de acordo com as determinações das directrizes e das normas:
S
Tillverkaren förklarar härmed
att apparaten överensstämmer med bestämmelserna i följande direktiv och normer:
73/23/EEC EN 60950-1:2001 +A11:2004
89/336/EEC EN 55022:1998 +A1:2000 +A2:2003
EN 50024:1998 +A1:2001 +A2:2003
EN 61000-3-2: 2000 +A2:2005
EN 61000-3-3: 1995 +A1:2001 +A2:2005
OLYMPIA
Olympia Business Systems
Juli 2007 Heinz Prygoda Managing Director

Operating Instructions CM 840/842 Cash Register
Olympia 4.01 2007(Rev-A) Page 3 All Rights Reserved
Contents
1 Basic Features - General Description............................................................................................ 5
1.1 General technical description.........................................................................................................................5
1.2 Installation.........................................................................................................................................................6
1.2.1 Connecting the PC to the cash register ...................................................................................................6
1.2.2 Checking communication .........................................................................................................................6
1.3 Alphanumeric display ......................................................................................................................................7
1.4 Numeric display................................................................................................................................................7
1.5 Control lock: .....................................................................................................................................................8
1.6 Clerk system: ....................................................................................................................................................8
1.7 Manager password system .............................................................................................................................8
2Reset System, Machine Initialization ....................................................................................... 9
3Keypad Description, Trade/Gastronomy ............................................................................... 10
4General Information on Cash Register Installation and Operation ..................................... 13
4.1 Positioning the cash register........................................................................................................................13
4.2 Electrical connections ...................................................................................................................................13
4.3 Cleaning the cash register ............................................................................................................................13
4.4 Changing the paper roll (57 mm, thermal) in the printer............................................................................13
4.4.1 Inserting a paper roll ..............................................................................................................................13
4.4.2 Paper reel 14
4.5 Cash register drawer......................................................................................................................................14
5Cash Register Operation – Sales Transaction ...................................................................... 15
5.1 Registrations in departments........................................................................................................................15
5.1.1 Working with a department programmed as SCALES DEP. .................................................................17
5.2 Registrations using the PLU number...........................................................................................................17
5.2.1 Working with a PLU programmed as SCALES PLU..............................................................................19
5.3 Mixed registration – multiplication...............................................................................................................19
5.4 Tender media keys (method of payment) ....................................................................................................20
5.4.1 Payment using the cash tender keys (bank note keys) .........................................................................22
5.5 Payment in foreign currencies......................................................................................................................22
5.6 Correcting registrations ................................................................................................................................23
5.7 Discounts, surcharges, refunds in registrations ........................................................................................25
5.8 Transactions without registration (received on account, paid out, etc.)..................................................26
5.9 Registrations linked to scales.......................................................................................................................27
5.10 Additional information ...................................................................................................................................28
6Cash Register Operation – Table System.............................................................................. 30
6.1 Opening and closing tables ..........................................................................................................................30
6.2 Transferring and separating tables ..............................................................................................................31
6.3 Part payment, total payment of a table, paying several tables..................................................................32
6.4 Table correction..............................................................................................................................................34
6.5 Order system ("ticket type", "order type") ..................................................................................................34
7Stock PLU, Stock Counter Adjustment, Linking PLU Stock ................................................ 35

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8Overview of X-Reports, Z-Reports ......................................................................................... 36
8.1 Overview of reports: ......................................................................................................................................36
9Error Messages (Error Symbols)............................................................................................ 38
10 Training Mode: ......................................................................................................................... 40
11 Plug-in Peripherals, Software Updates.................................................................................. 41

Operating Instructions CM 840/842 Cash Register
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1 Basic Features - General Description
1.1 General technical description
ECR model CM 840-842
Trade Version
CM 840-842 Standard
Gastronomy Version
No. of departments 24 "
No. of PLUs 4700 500 to max.1000
Tender media 5 "
No. of tax groups 8 "
Clerks
Tables
Registrations per table
10
0
0
"
30
70
Interfaces 2 x RS232 "
Electronic journal 3000 max. 13100 lines "
Memory buffer Internal battery "
Buffer period 1000 hours "
Clerk display
Customer display
10-character
(alpha)display
10-character, numeric
"
"
Keyboard Raised keys,48 keys
Freely programmable
"
Printer 1 station thermal printer "
30 mm per second "
Paper roll 57.5 mm thermal paper "
Online monitoring Electronic journal,
Financial report,
Sale PLU
"
Open tables
Voltage 220 VAC, 50-60 Hz "
Power consumption 25 W "
Dimensions with drawer WxDxH 840 = 33/42/28
842 = 41/43/28
"
Weight with drawer 840 = 5 kg 842=10.5 kg "
Working temperature range 0 – 40 °C
Accessories PC programme, barcode
reader, scales
"
"
Software programming Yes "

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INSTRUCTIONS FOR OLYMPIA SUPPORTER
Enclosed with the cash register are a data CD, containing a PC programme, and a connection cable with which to
programme the cash register.
It is recommended to programme the cash register using the OLYMPIA SUPPORTER programme.
1.2 Installation
The CD contains a SETUP folder. Open this folder and double-click on the <Setup Supporter> icon to install the PC
programme. Follow the instructions which appear on the screen.
If you do not alter the basic settings, the programme software is automatically installed and saved in C:\Programs.
The PC programme automatically places an icon on the desktop.
1.2.1 Connecting the PC to the cash register
Connect the data cable from the COM 1 port of the PC to the cash register COM-B = Port 2 (right-hand port).
If your PC/laptop does not have a serial RS232 port but only a USB port, use a USB adapter <USB to Serial>l.
This adapter can be obtained from most computer retailers. Install the adapter according to the manufacturer's
instructions.
Always use the adapter in connection with the original PC cable enclosed with the cash register.
1.2.2 Checking communication
Open the PC programme and select: 1. FILE
2. SETUP
3. CONNECTION
4. DEFAULT
5. PROPERTIES
The settings are displayed. If COM 1 is not used on the PC, enter your port number in the Port field. Please leave all the
other settings in their default state.
It is also possible to check and search for the port number of the PC here:
Click on the [SEARCH ECR] button and then on [Start search] in the window which appears. When the test is completed
successfully, the cash register model and the port number on your PC are displayed (if the cash register is connected).
The COM 1 port is set by default.
If a different port number is displayed after the search, enter the number in SETUP COMMUNICATION <Port>.
Close the option by clicking on the [No], then [Esc] and [OK]. You can now proceed to use the programme; use <Open
file> to call in a basic program and send, receive, edit, save and print data.
)IMPORTANT Loading a completed basic program in the cash register makes
programming easy!
The data CD contains a folder called Applications in which you can find the basic Trade and Gastronomy programs.

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After the PC programme has been started and the prompt appears, you can select whether to open a NEW or STORED
file.
Open a STORED file.
Select the Trade or Gastronomy version and confirm the selection by clicking <Open>.
Transfer the entire data to the cash register. The cash register then has a basic program in which you can change the
texts and prices.
1.3 Alphanumeric display
When Programming mode is activated, it displays texts when programming PLUs, departments, etc.
The display shows a maximum of 7 characters.
The 2 digits in the left of the display indicate the number characters entered.
07 ABCDEFG
07 ABCDEFG
No underscore = Enter digits
1 underscore = Capital letters (default when text input is started)
2 underscore = Lower case letters
E12 CLERK
1.4 Numeric display
88 8 8 8 8 8 8 8 8
3 places for error code Places for error message text
2 places for symbol Sale (amount)

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1.5 Control lock:
OFF PRG mode
(programming)
S – mode
not labelled
(Service mode)
Registration mode
(recording)
X - Print report
(view)
Z - Print report
(incl. deletion)
Note: Key lock position S is not marked on the lock.
1.6 Clerk system:
C01
The clerk system must be activated (refer to Programming Instructions).
Before a transaction can be entered, clerks must log in using their number and press the Clerk key.
In addition, it is possible to assign a password for each clerk.
If a password has been set up and the clerk logs in, 3 small zeros appear in the display.
Enter the 3-character code at this point, 0.00 appears in the display and the clerk is logged in.
If the PASSWORD is entered incorrectly, error code E-11 appears.
Press the CLEAR key and then enter the correct PASSWORD.
1.7 Manager password system
The system enables the assignment of two manager PASSWORDS. This results in access being restricted for:
1. the functions with the key in position "Z" (reports with subsequent deletion),
2. the functions with the key in position "S/PRG" (programming).
A password is composed of four characters and the log in process is analogue to that described above. In addition, the
following transactions can be restricted in PRG Mode:
•Restriction of transactions in X mode
•Restriction of transactions in Z mode
•Restriction of "P/O" transactions
•Restriction of "REFUND" transactions
•Restriction of "VOID" transactions
•Restriction of "NO SALE" transactions
Clerk code is displayed
Clerk symbol is displayed

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2Reset System, Machine Initialization
If the cash register becomes blocked (due to a paper jam, maloperation, etc.), proceed as follows:
Warm start:
This cash register start up procedure should only be performed when the following key combinations prove unsuccessful:
Following key positions "REG", "X", "Z", "PRG".
•CLEAR
•CASH TOTAL
•#NS
Procedure for a warm start:
•Turn the key to "OFF"
•Switch off the mains power supply to the cash register, wait for 2 minutes, then press and hold the
FEED key and, while doing so, switch on the mains power supply for the cash register.
•"0 0 0 0 0 0 0 0 0 0" appears in the display.
•Release the FEED key.
•Turn the key from "OFF" to "REG", the display switches to 0,00 and the cash
register is ready to operate again.
•The reset procedure is completed.
In the event of a WARM START, only the last maloperation is deleted, the programming is retained.
If the cause of the blockage cannot be cleared by means of a WARM START, a SYSTEM RESET must be initiated in
exceptional cases.
Following a SYSTEM RESET, all the data is deleted and the cash register is reset to its default settings.
Refer to the Programming Instructions.

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3Keypad Description, Trade/Gastronomy
The table below provides ann overview of all the function keys on the keypad which can be programmed.
Not all keys on the standard keyboard are assigned functions.
The Programming Instruction manual describes how to assign functions to keys.
FEED Feed the receipt
PLU Select PLU (price look up) directly
DEP Select department directly
%- Minus (absolute discount)
%+ Plus (absolute premium/surcharge)
EC Press key directly to cancel following registration (PLU, DEP …)
VOID Use the VOID key to delete an entry in a transaction
REF/- Refund
SUB TOTAL To calculate the subtotal during a transaction.
X / TIME Double function Multiplication of sales
Time/date
PRICE LEVEL 1 /
PRICE LEVEL 2
Change price level: Freely selectable price entry for a PLU
Change price level to the 2nd price
 /  Scroll up and down in the display of bill data for a specific table
RECEIPT ON/OFF Receipt printing on/off
FC Foreign currency exchange
# / NS Print numbers / No Sale - open the cash drawer but no sale
%- RA  %- in sales.
Pay an amount into the cash register
%+ PO Double function %+ in sales.
Withdraw an amount from the cash register.
When programming text, switches to bold print
CLEAR Delete entry
CASH TOTAL Tender – pay in cash
CHECK Tender – pay by cheque
CARD CREDIT Tender – pay by card, credit
CLERK Clerk, log a clerk/waiter on
SHIFT DEPT Double function Switch DEP level
When programming text, switches the letter case
ASK PRICE PLU Price look up for individual PLUs

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KEY IS BLOCKED Lock key: The key is locked and no longer has any function.
WITHOUT VAT Key without tax: The tax rate is deactivated for a one-off transaction.
MACRO  1  Macro key 1: To print the 1st report sequence in X/Z
MACRO  2  Macro key 2: To print the 2nd report sequence in X/Z
 5   10   20   50  Cash tender keys (Predefined cash tender keys for the Trade version can be
appended to the additional text).
CHANGE FONT Set the font sizes for the receipt
The function keys below are only required for the Gastronomy version (S Mode ECR Type 1)
Not all keys on the standard keyboard are assigned functions.
The Programming Instructions describes how to assign functions to keys.
TABLE Enter table number (open table), conclude table registration
HOUSE-FREE Change tax rate: TAX 1 is switched to TAX 2 in a one-off process for termination
with the payment key.
ADD TRACK Add a table: Several tables can be compiled to one bill.
SPLIT Double function Separate items from a table, no table
Print the E-journal from the last registration
TRANSFER Transfer to another table number
BILL PRINT Subtotal or table review
COOK CODE Add additional text to a PLU (with table function only)
 /  Scroll through the registered items in an open table.
(Used, for example, for transferring, splitting or cancelling)
When the cash register is supplied, it is provided with German key labels (Gastronomy version).
The labels can be replaced by pulling up the transparent key caps and inserting new ones.
Pull up the complete key head carefully and then remove the transparent key cap.
Gastronomy version (ex works):
The function keys TABLE / SPLIT /  /  are automatically active on the keypad.
Trade version:
If the cash register system is switched to the Trade version:
The function keys  5  / 10  /  20  /  50  are automatically active on the keypad.

Operating Instructions CM 840/842 Cash Register
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Gastronomy version (ex works):
The function keys TABLE / SPLIT /  /  are automatically active on the keypad.
Trade version:
If the cash register system is switched to the Trade version:
The function keys  5  / 10  /  20  /  50  are automatically active on the keypad.

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4General Information on Cash Register Installation and Operation
4.1 Positioning the cash register
The cash register should be used in a location with normal room temperature and relative humidity. Do not expose the
cash register to extremely hot or cold temperatures, dusty conditions or direct sunlight.
4.2 Electrical connections
Connect the cash register to a separate mains power outlet. Do not connect it to mains power outlets which also
accommodate a refrigerator, freezer or another electronic appliance which has a high power consumption. When
connecting the ECR to a computer, ensure the connections are correctly made. When connecting and disconnecting any
external units (BCR, PC, kitchen printer, etc.), disconnect the ECR from the mains power first.
4.3 Cleaning the cash register
Use a neutral cleaning agent to clean the outer surface. Never used agents containing oil or solvents such as acetone or
petroleum ether.
4.4 Changing the paper roll (57 mm, thermal) in the printer
4.4.1 Inserting a paper roll
Remove the printer cover. Pivot the paper transport unit up. Insert a thermal paper roll (57 mm in width and max. 70 mm
in diameter). Draw the leading edge of the paper over the tear-off edge and pivot the paper transport unit down, locking it
in place. Depending on the required use (bill or journal), either tear off the paper at the tear-off edge of the printer
mechanism or feed the paper onto the paper reel. Replace the printer cover.

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4.4.2 Paper reel
The paper reel is required when the receipts need be rolled up on it.
Journal mode must be activated in the machine options. (Refer to the Programming Instructions)
1. Open the printer cover.
2. Remove the paper reel.
3. Thread the end of the journal paper into the slit in the paper reel.
4. Insert the paper reel into the reel guides.
5. To remove the journal paper after it has been rolled up on the reel, remove
the paper reel and pull the journal roll off.
6. Reinsert the paper reel.
7. Close the printer cover.
4.5 Cash register drawer
Money which has been inserted in the cash register drawer is easy to remove. Never disassemble the drawer yourself if
you have no practical experience in such work. In the case of a power failure, the cash register drawer can be opened by
actuating the "lever" in middle of the rear, bottom part of the ECR drawer. The coin compartments can be removed
separately.
Note: Never carry the cash register by the top, plastic section. Always carry the cash register by the cash register
drawer (when it is firmly fixed to the cash register)!!!

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5Cash Register Operation – Sales Transaction
REG mode:
Method of date and time display
X / TIME
DATE
10-11-04
X / TIME  X / TIME
TIME
BIOS version
Display
(24-hour mode) 2-95 13-00
Display
(12-hour mode) 2-95 1-00PM
Comment: All the following steps described are completed with the cash register in "R" mode.
5.1 Registrations in departments
The individual departments are characterised by their names and attributes, and are printed in the DEP Status (refer to
Programming). The general attributes are positive, negative and quantity-related DEPs.
Comment: The manual assumes that the cash register has been programmed for handling 2 decimal places.
Example: Registering 100.50 EUR in DEP1
1  0  0  5  0  DEP 1 
No decimal point is set when entering prices. The decimal point is set automatically by the system according to the
programming defined in S Mode.
Example: Registering 15 pieces at 100.50 EUR per piece in DEP2
1  5   X / TIME
1  0  0  5  0  DEP 2 

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Multiplied quantity: The quantity of items can be entered in the range 0.001 – 999.999.
Comment: In the case of incorrect input or exceeding limits, the ECR registers an error status in the form of E....
The error message is cleared by pressing the CLEAR key and the correct entry can then be made.
If the DEP is pre-programmed with a fixed price, no amount needs to be entered when making the registration and the
fixed price is automatically compiled for the relevant DEP after pressing the corresponding DEP key.
Example: Registering 15 pieces at 100.50 EUR per piece in DEP2, 2.6 pieces at 20.50 EUR in DEP3 and DEP4
(fixed price of 35.00 EUR)
1  5   X / TIME
1  0  0  5  0  DEP 2 
2   ·  6   X / TIME
2  0  5  0  DEP 3 
DEP 4 
CASH TOTAL
Departments with divisible quantity with account
Quantity = (YYY.YYY) + (ZZZ.ZZZ) x (DEP)
Example: Registering 3 / 12 pieces at 5.00 EUR per piece.
3   X / TIME
1  2   X / TIME
5  0  0  DEP 1 
CASH TOTAL
.
.
.
DEP02
15 x 100.50 1507.50
DEP03
2.6 x 20.50 53.30
DEP04 35.00
.
.
.
TOTAL 1595.80
10-01-07 12-10
.
.
3/12 x 5.00
DEP01 1.25
.
.
TOTAL 1.25
10-01-07 12-10

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5.1.1 Working with a department programmed as SCALES DEP.
Always place the item on the scales first.
Then enter the kg price for the item and press the scales DEP button.
The weight of the item and its price are printed on the receipt.
5.2 Registrations using the PLU number
The item PLU is assigned to a specific item position in the cash register and is characterised by an assigned fixed number
(max. 13-digit code, e.g. EAN, barcode), then name, price, allocation in the departments and attributes, status. The cash
register supports the following barcodes:
EAN-8, EAN-13 (also weight-related), UPC-A, UPC-E.
Example: Registering PLU 100 (price 100.50 EUR – fixed price)
1  0  0  PLU
Example: Registering 15 pieces of PLU 100 (100.50 EUR – fixed price)
1  5  X / TIME
1  0  0  PLU
Multiplied amounts: The quantity of items can be entered in the range 0.001 – 999.999.
Comment: In the case of incorrect input or exceeding limits, the ECR registers an error status in the form of E....
The error message is cleared by pressing the CLEAR key and the correct entry can then be made.
If the corresponding PLU has not been programmed, the cash register indicates the error E....
If a PLU has been programmed with a fixed PLU price, the PLU is automatically calculated after the registration. In the
case of an open price (refer to PLU status programming), the PLU price can be modified. To change the PLU fixed price,
press the PLU price level key (Price Level 1).
Example: Registering 15 pieces of PLU 100 (100.50 EUR – open price), entered at 90.00 EUR
1  5  X / TIME
9  0  0  0  PRICE LEVEL 1
1  0  0  PLU

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Example: Registering 15 pieces of PLU100, 2.6 pieces of PLU500, 2 pieces of PLU1000 (price modification 20.50
EUR), 1 piece of PLU100
1  5  X / TIME
1  0  0  PLU
2   ·  6   X / TIME
5  0  0  PLU
2  X / TIME
2  0  5  0  (new price for PLU 100) PRICE LEVEL 1
1  0  0  0  PLU
1  0  0  PLU
CASH TOTAL
Registering a PLU with divisible quantity with account
Quantity = (YYY.YYY) + (ZZZ.ZZZ) x (PLU)
Example: Registering 3 /12 pieces of PLU100
3  X / TIME
1  2  X / TIME
1  0  0  PLU
CASH TOTAL
Registering a PLU with weight barcode, data input via keyboard
The weight barcodes EAN-13 (28,29) represent a special type of entry. After scanning the barcode, the cash register
calculates the item price using to the weight information (contained in the barcode) and the unit price (price programmed
for the corresponding PLU). The barcode 28KKKKXVVVVVX or 29KKKKXVVVVVX is automatically stored in the cash
register as 28KKKK0000000, 29KKKK0000000 and only when entered via the barcode reader.
KKKK = Code
X = Checksum
VVVVV = Quantity
.
.
PLU 100 .
15 x 100.50 1507.50
PLU 500
2.6 x 100.50 261.30
PRICE
PLU 1000
2 x 20.50 41.00
PLU 100 100.50
.
.
.
TOTAL 1910.30
10-01-07 12-10
.
.
3/12 x 5.00
100 PLU 1.25
.
.
TOTAL 1.25
10-01-07 12-10

Operating Instructions CM 840/842 Cash Register
Olympia 4.01 2007(Rev-A) Page 19 All Rights Reserved
Example: Registering 1.127 kg of PLU 281637XVVVVVX (PLU price 89.00 EUR)
1   ·  1  2  7   X / TIME
2  8  1  6  3  7  0  0  0  0  0  0  0  PLU
CASH TOTAL
5.2.1 Working with a PLU programmed as SCALES PLU
Always place the item on the scales first.
Then enter the PLU number and press the PLU key (receive data from the scales)
The weight and price of the item is printed on the receipt and appears in the scales display.
5.3 Mixed registration – multiplication
During registration, it is possible to multiply PLUs with the DEPs automatically.
Example: Registration (DEP4 – fixed, programmed price of 40.00 EUR)
1  2  3  0  DEP 1 
DEP 1 
DEP 4 
DEP 4 
1  0  0  PLU
PLU
1  5  0  0  PRICE LEVEL 1
2  0  0  PLU
PLU
CASH TOTAL
.
.
DEP01 12.30
DEP01 12.30
DEP04 40.00
DEP04 40.00
PLU 100 10.00
PLU 100 10.00
PRICE
PLU 200 15.00
PRICE
PLU 200 15.00
.
.
.
TOTAL 154.60
10-01-07 12-10
.
.
.
PLU 2816...
1.127x 89.00 100.30
.
.
TOTAL 100.30
10-01-07 12-10

Operating Instructions CM 840/842 Cash Register
Olympia 4.01 2007(Rev-A) Page 20 All Rights Reserved
5.4 Tender media keys (method of payment)
The cash register has separate types of tender media keys. The basic methods of payment include the use of (CASH,
CHEQUE, CREDIT and CARD). The parameters for these tender media keys can be programmed.
Payment by cash:
(Registrations)
Option SUB TOTAL
Display of amount due <AMOUNT>
Option <SUM RECEIVED FROM CUSTOMER>
CASH TOTAL
When the SUM RECEIVED is greater than the AMOUNT due, the cash register automatically calculates the change due.
If the SUM RECEIVED is not entered, the cash register display shows the full AMOUNT due for payment.
Payment by cheque (check):
(Registrations)
Option SUB TOTAL
Display of amount due <AMOUNT>
Option <SUM RECEIVED FROM CUSTOMER>
CHECK
When the SUM RECEIVED is greater than the AMOUNT due, the cash register automatically calculates the change due.
If the SUM RECEIVED is not entered, the cash register display shows the full AMOUNT due for payment.
Payment by card:
(Registrations)
Option SUB TOTAL
Display of amount due <AMOUNT>
Option <SUM RECEIVED FROM CUSTOMER>
CARD
When the SUM RECEIVED is greater than the AMOUNT due, the cash register automatically calculates the change due.
If the SUM RECEIVED is not entered, the cash register display shows the full AMOUNT due for payment.