Olympia CM 721 User manual

5/621/6400 (04) Congratulations
3
Congratulations on having chosen a cash register from Olympia.
The simple layout of the keys and numerous programmable functions make this an
exceptionally user-friendly cash register.
This cash register enables you to register amounts according to departments and
PLUs. Various reports can be printed out for evaluating and analyzing sales.
This operating instruction manual describes the functions, operating elements and
operating procedures for the cash register. Read it carefully so that you can enjoy the
advantages of the new cash register quickly and easily.
Olympia Office Machines Ltd.
This user manual is purely informative. The contents are not part of any offer for
sale or contract.
The specifications, accessories and options described may differ from country to
country.
Olympia Office Machines Ltd. reserves the right to revise specifications, make
modifications and technical changes to the product described herein without
notification.

Contents 5/621/6400 (04)
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Contents
Starting up ..................................................................................................................................6
Intended use ......................................................................................................................6
General information / Safety notes.....................................................................................6
Transport protection locks..................................................................................................6
Connection to the power supply.........................................................................................6
Printer.................................................................................................................................7
Insert paper roll ..................................................................................................................7
Paper reel...........................................................................................................................8
Change ink roller................................................................................................................8
Machine view ..............................................................................................................................9
Machine view......................................................................................................................9
Display .............................................................................................................................10
Key-operated switch.........................................................................................................11
Keypad.............................................................................................................................12
CM 721/726 keypad...............................................................................................12
Key functions....................................................................................................................12
Operation ..................................................................................................................................15
Training mode ..................................................................................................................15
Registrations ....................................................................................................................15
Department registration (Programmed price).........................................................15
Department price override......................................................................................16
PLU registration .....................................................................................................16
PLU price override .................................................................................................17
Repeated PLU registration.....................................................................................17
Registration by multiplication .................................................................................18
Change computation..............................................................................................19
Registration of different types of payment..............................................................19
Split (partial) payment............................................................................................20
Premium and discount......................................................................................................21
Premiums, as a percentage...................................................................................21
Discounts, as a percentage....................................................................................21
Discounts, manually entered amounts...................................................................22
Payments received on account and paid out ...................................................................22
Received on account..............................................................................................22
Paid out..................................................................................................................22
Error correct and void.......................................................................................................23
Error correct (direct cancellation)...........................................................................23
Void (designated cancellation)...............................................................................23
Refund/returned merchandise................................................................................23
Miscellaneous...................................................................................................................24
Open cash register electronically...........................................................................24
Open cash drawer manually ..................................................................................24
Password ...............................................................................................................24
Time display...........................................................................................................24

5/621/6400 (04) Contents
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Reports...................................................................................................................................... 25
Abbreviations...................................................................................................................25
X-Reports (without memory deletion)............................................................................... 26
Z-Reports (with memory deletion).................................................................................... 28
Programming............................................................................................................................ 29
General information ......................................................................................................... 29
Printing all programmed settings (FLAGs)....................................................................... 30
Programming the basic program...................................................................................... 31
Modifying a single flag ........................................................................................... 31
Flag table......................................................................................................................... 32
Programming tax rates..................................................................................................... 34
Programming departments .............................................................................................. 34
Programming PLU numbers ............................................................................................ 36
Modifying and adding PLU numbers...................................................................... 36
Currency conversion program................................................................................................ 37
Programming currency conversion .................................................................................. 37
Euro in the period 01.01.1999 - 31.12.2001 .......................................................... 37
Euro in the period 01.01.2002 - 30.06.2002 .......................................................... 38
General currency conversion................................................................................. 39
Error messages........................................................................................................................ 40
Options and Maintenance ....................................................................................................... 41
Options............................................................................................................................. 41
Keypad cover......................................................................................................... 41
Cash drawer trays.................................................................................................. 41
Bill testing unit........................................................................................................ 41
Self-tests................................................................................................................ 41
Technical data..................................................................................................................42
Alphabetical index ................................................................................................................... 43

Starting up 5/621/6400 (04)
6
Starting up
■Intended use
This cash register should only be used for performing cash register business indoors.
Any other use is considered unintended use.
■General information / Safety notes
-Make sure that the mains voltage corresponds to the specifications indicated on
the rating plate located at the back of the cash register.
-The cash register is a highly sophisticated piece of equipment. Never try to repair it
yourself. If repairs are necessary, give the cash register to an authorized service
center or your sales outlet.
-Never insert metallic objects such as screwdrivers, paper clips, etc. into the cash
register. They may damage the cash register and present the danger of causing an
electric shock.
-Always switch off the cash register after having finished your work.
-Clean the cash register by dusting it with a dry cloth. Never use water or solvents,
such as paint thinner or alcohol, to clean the cash register.
-In order to completely disconnect the cash register from the power supply,
disconnect the power plug from the socket.
-Do not expose the cash register to excessive heat.
-Keep the transport protection locks for future use. If the cash register is
subsequently moved, the transport locks must be reinstalled.
■Transport protection locks
Before starting to operate the cash register, remove any transport protection locks and
keep them for future use.
Important transport
notes: In the case of damage caused during transport, the unit must be returned with the packaging, operating instructions and accessories.
■Connection to the power supply
Before connecting the cash register to the mains power supply, check that the voltage
and frequency specifications on the rating plate correspond to the local power supply.
Safety note: The power sockets must be located close to the cash register and be easily
accessible. This enables the cash register to be disconnected from the power supply
quickly in an emergency.
Note: All data is retained following disconnection from the mains power supply. The
internal backup battery ensures data retention for approx. 1 year. To charge up the
battery for this, keep the cash register connected to the power supply for 12 hours
after switching it on for the first time.

5/621/6400 (04) Starting up
7
■Printer
Caution: Observe the following information to ensure long, trouble-free operation:
-Never
- print when no paper is inserted.
- pull the paper when the printer is in operation.
- use poor quality paper or ink rollers.
- use used paper rolls a second time.
- manipulate the printer mechanism with hard objects or move by hand.
-Pay attention to the end of paper markings. Change the paper roll immediately.
-Have the cash register/printer serviced regularly by an authorized service center.
-Change the ink roller when the print quality starts to deteriorate.
■Insert paper roll
1. Open the printer lid.
2. Turn the key-operated switch to R.
3. Insert the paper roll (58 mm width) for the receipt in the
paper holder. Bend the roll support a little to the left. The
end of the paper roll must be at the bottom.
4. Feed the end of the paper, cut straight, in the printer and
press . Depending on the method of use, feed the
paper past the tear-off edge on the printer lid or onto the
paper take-up reel.
5. Close the printer lid.

Starting up 5/621/6400 (04)
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■Paper reel
The paper reel is required when the paper should be rolled onto it.
1.Open the printer lid.
2.Remove the paper reel.
3.Thread the end of the paper in the slit in the paper reel.
4.Insert the paper reel in the hollows provided for it.
5.In order to remove the journal paper after it has been rolled
up on the reel, remove the paper reel and pull the journal
paper roll off.
6.Reinsert the paper reel.
7.Close the printer lid.
■Change ink roller
Note: Only use original ink rollers.
1. Open the printer lid.
2. Pull the ink roller up and out using the grip (on the left).
3. Insert new ink roller on the guides.
4. Close the printer lid.

5/621/6400 (04) Machine view
9
Machine view
■Machine view
The diagram below illustrates the cash register with all its functional parts.
1. Printer lid 6. Keypad
2. Paper reel 7. Cash drawer
3. Customer display (CM 726 only) 8. Printer
4. Clerk display 9. Ink roller
5. Key-operated switch

Machine view 5/621/6400 (04)
10
■Display
SHIFT RFD
DPT/PLU AMOUNT
The respective amount appears flush to the right in the display, to the left is the
number of repetitions in cases where several registrations are made for one
department or PLU. DPT/PLU indicates the currently active department or PLU.
The upper part of the display indicates the following by means of illuminating marks:
Shift 2nd department level is activated
RFD Refunds
Displays
In Positions „R“ and „T“
¼»¼ Total amount
ËǾ Subtotal
 Department number
 PLU number
In Position „T“
 Training mode
In Position „P“
º¸»½ Programming mode
º Department price
Á Department flag
º PLU price
Á PLU flag
Á¿¹ Exchange rate
À»¼ Currency flag
¿ÅÎºÅÇ¸º¼
Print PLU and Z reports
before deleting the full
report
¿Å¸½¸ÊÆÀ¼¼
Before changing flag
delete full report
¹Error
¸Ê¼¹ Tax rate (1-4)
¾Ê˹ Basic tax rate (1-4)
¼¹Ë¼¾¹½ÃÆ
Start self-test
ÀÃ˺ÅÊÉ
Display test
º¸ÃƼ¹¸
Printer test
¾ÇÎι¸
Buzzer tone test
À¸Ê Cash drawer test
Ϲɾ»Ê¸À
Keypad test
¿»À¹ Display keypad code
ϹÉÅ»¿Ï
Key-operated switch test
Positions „X“ and „Z“
Ð¸¹º»¸¼
X-report
Î¸¹º»¸¼
Z-report
¿Ê Total amount in cash
register
¼¼ Total amount in PLU
report
¹Error

5/621/6400 (04) Machine view
11
■Key-operated switch
The key-operated switch is the operational center of the cash register.
Various keys are available which enable the different functions to be used.
The OP key enables the user to make registrations and print reports without clearing
the memory.
The OW key enables the user to make registrations and print reports with/without
clearing the memory and program the cash register.
The OWP key enables the user to make registrations and print reports with/without
clearing the memory and program the cash register. It is also possible to activate
Training mode.
L
R
X
Z
P
T
Significance of the switch positions:
L= Power supply is switched off.
Each key can be turned to this position.
R= Sales transactions can be registered
(refer to Chapter „Operation“).
Each key can be turned to this position.
X= Reports can be printed without deleting the memory
contents (refer to Chapter „Reports“).
Each key can be turned to this position.
Z= Reports can be printed with memory contents deletion
(refer to Chapter „Reports“).
The OW and OWP keys can be turned to this position.
P= Programming level
Used to program the system flags, departments, items,
prices, etc.
The OW and OWP keys can be turned to this position.
T= Training mode
Used to carry out transactions without storing the result
(refer to Chapter „Operation“ / „Activate Training Mode“).
The OWP key can be turned to this position.

Machine view 5/621/6400 (04)
12
■Keypad
The keypad of cash register CM 721/726 is illustrated below. The functions of the
individual keys are also described.
■CM 721/726 keypad
■Key functions
A short description of the keys is provided below:
to Numerical keys
-Enter prices, amounts, programming, etc.
to Department keys
-Record items sold or returned in the department registers (6 or 12
departments)
-Register the fixed price of a price group
-Register the same item several times
Department shift key
-Enables switching to the second department level and back
Refund/PLU override key (POR)
-Register the refunding of a PLU
-Assign price B to a PLU for which price A is stored; valid for one
registration

5/621/6400 (04) Machine view
13
Price Look-Up key (PLU)
-Register a stored PLU
-Register the same PLU several times
-Print full/individual PLU reports
(key-operated switch position: X)
-Print and delete full PLU reports
(key-operated switch position: Z)
No sale key
-Numbers entered are not registered as amounts but printed as
numerical entries.
Used, for example, to enter a customer account number
-Open the cash drawer to change money
-Stores a program (key-operated switch position: P)
Time/Date and multiplication key
-Multiply the amount shown in the display
-Display current time or date
-Print financial report (key-operated switch position: X)
Cash key
-Register cash payments.
Entered amount is subtracted from the total amount paid
-Total amount appears in the display, the cash drawer opens
-Change amount appears in the display
-Print full report (key-operated switch position: X)
-Print and delete full reports
(key-operated switch position: Z)
Credit-card/Check key
-Register payments made via credit-card/check.
Entered amount is subtracted from the total amount paid
-Total amount appears in the display, the cash drawer opens
-Change amount appears in the display
Subtotal key
-Display the subtotal
Paid out key (PO)
-Register amounts paid out

Machine view 5/621/6400 (04)
14
Received on account key (RA)
-Register amounts paid into the cash drawer.
Error correct key and Minus key
-Cancel the last amount registered
-Manual subtraction of the amount entered with or without tax rate
following the last PLU or from a subtotal
Void key
-Cancels an amount that was registered several transactions before
Premium key
-Add a stored or manually entered percentage to the price of the
last item or a subtotal
Discount key
-Subtracts a stored or manually entered percentage from the price
of the last item or subtotal
Receipt paper feed key
-Feed receipt paper without printing
Clear key
-Deletes incorrect entries
-Clears errors
Foreign currency exchange key
-Enables conversion of various currencies

5/621/6400 (04) Operation
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Operation
■Training mode
It is possible to execute the functions described in this chapter „Operation“ without the
operations and results being stored (registered).
Key position: Training mode
Note: The OWP key is required for this.
All the functions which are available in the operating mode Rcan be performed.
■Registrations
The cash register provides easy to use repeat and multiplying functions to simplify
operations, e.g. when registering the same price in the same department.
Key position: Registration. All the following types of
registration can be carried out with the key in this
position.
■Department registration (Programmed price)
Use the department keys to register programmed prices.
e.g. Press the required department key (Department 1)
e.g. Press the required department key (Department 2)
e.g. Press the relevant tender key (Cash)
Example printout 14-04-2000 Date
09-21 0017 Time, Receipt no.
·01 10·00* Dept. 1 fixed price, including tax
·02 20·00* Dept. 2 fixed price, including tax
1·38TX 1 Amount of tax 1 included
8·62 TA Amount taxed
1·31TX 2 Amount of tax 2 included
18·69 TA Amount taxed
30·00ST Subtotal of registration
30·00CA Cash payment

Operation 5/621/6400 (04)
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■Department price override
It is possible to manually enter a price which differs from the price programmed for a
department (Price Override). The programmed department price remains unchanged.
to Enter the amount
e.g. Press the required department key
to Enter the amount
e.g. Press the required department key
e.g. Press the relevant tender key
Example printout 14-04-2000 Date
09-25 0018 Time, Receipt no.
·01 100·00* Dept. 01, registered price, including tax
·02 200·00* Dept. 02, registered price, including tax
13·79TX 1 Amount of tax 1 included
86·21 TA Amount taxed
13·08TX 2 Amount of tax 2 included
186·92 TA Amount taxed
300·00ST Subtotal of registration
300·00CA Cash payment
■PLU registration
Amounts can be registered by using the PLU key.
to Enter the required PLU number
PLU number and price are printed
to Enter the required PLU number
PLU number and price are printed
e.g. Press the relevant tender key
Example printout 29-03-2000 Date
12-45 0004 Time, Receipt no.
001 5·00* PLU 001, registered price including tax
002 100·00* PLU 002, registered price including tax
0·69TX 1 Amount of tax 1 included
4·31 TA Amount taxed
13·79TX 2 Amount of tax 2 included
86·21 TA Amount taxed
105·00ST Subtotal of registration
105·00CA Cash payment

5/621/6400 (04) Operation
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■PLU price override
By using the POR key, it is possible to override an amount for a PLU which is different
from the programmed price. The PLU price remains unchanged.
to Enter the price
Initiate the PLU override
to Enter the required PLU number
PLU number and overriding price are printed
e.g. Press the relevant tender key
Example printout 14-04-2000 Date
09-34 0020 Time, Receipt no.
001 12·00* PLU 001, overriding price, including tax
1·66TX 1 Amount of tax 1 included
10·34 TA Amount taxed
12·00ST Subtotal of registration
12·00CA Cash payment
■Repeated PLU registration
Repetition of registrations can be performed after entering amounts, PLUs and
departments.
to Enter the amount
e.g. Press the required department key
Repeat the entry
e.g. Press the relevant tender key
or to Enter the required PLU number
PLU number and price appear
Repeat the entry
e.g. Press the relevant tender key
or e.g. Press the required department key
Repeat the entry
e.g. Press the relevant tender key

Operation 5/621/6400 (04)
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■Registration by multiplication
The multiplication of registrations can be performed after entering amounts, PLUs and
departments. (Only use whole numbers as the multiplication factor).
to Enter the number of items
Activate multiplication
to Enter the price
e.g. Enter the department
e.g. Press the relevant tender key
or to Enter the number of items
Activate multiplication
to Enter the relevant PLU number
PLU number and price are printed
e.g. Press the relevant tender key
or to Enter the number of items
Activate multiplication
e.g. Enter the department
e.g. Press the relevant tender key
Example printout 26-03-2000 Date
13-35 0011 Time, Receipt no.
6XMultiplication factor
1·00 @ Single item price
·01 6·00* Dept. 01 including tax 1
0·48TX 1 Amount of tax 1 included
6·00 TA Amount taxed
6·48ST Subtotal of registration
6·48CA Cash payment

5/621/6400 (04) Operation
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■Change computation
The amount paid by the customer can be entered using the numeric keys. The amount
of change is then calculated and displayed.
to Enter the amount required
e.g. Press the required department key
to Enter the relevant PLU
PLU number and price are printed
e.g. Press the required department key
Subtotal
to Enter the amount tendered
e.g. Amount is displayed and the cash drawer opens
Example printout 29-03-2000 Date
12-54 0006 Time, Receipt no.
·01 6·50* Dept. 01, registered amount, including tax
001 12·00* PLU 001, registered fixed price, including tax
·01 20·00* Dept. 01, registered amount, including tax
3·66TX 1 Amount of tax 1 included
22·84 TA Amount taxed
1·66TX 2 Amount of tax 2 included
10·84 TA Amount taxed
38·50ST Subtotal of registration
50·00CA Amount tendered (Cash Tender key)
-11·50CG Change due
■Registration of different types of payment
It is possible to receive payment by means of check, credit-card or cash.
to Enter the amount
e.g. Press the required department key
to Enter the amount
e.g. Press the required department key
Press the Subtotal key
to Enter the amount tendered
e.g. Press the relevant tender key
or Press the Subtotal key
to Enter the part payment
e.g. Press the relevant tender key
to Enter the amount tendered
e.g. Press the relevant tender key
or to Enter the amount tendered
e.g. Press the relevant tender key

Operation 5/621/6400 (04)
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■Split (partial) payment
A sum for payment can be paid for in several part payments. It is possible to use
different types of payment for each part.
Note: Split payments can be made using checks, credit-cards and cash. Payments made
using a check or credit-card are identified on receipts, journals and reports by „CK“.
Example: A customer wishes to split a total sales sum of £1540.50 into two part payments of
£1000.00 (credit-card) and £600.00 (cash).
Enter the part of the sum to be paid by credit-card
The part amount is deducted from the total sum,
the outstanding amount is shown in the display.
Enter the amount to be paid in cash
The part amount is deducted from the remaining sum,
the change due is displayed
Example printout 29-03-2000 Date
13-05 0010 Time, Receipt no.
005 1540·50
1540·50ST Subtotal of registration
1000·00 CK Part payment, credit-card
600·00CA Part payment, cash
-59·50CG Change due

5/621/6400 (04) Operation
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■Premium and discount
During registration, premium and discount operation can be performed for an item
and/or subtotal according to programmed or manual percentage rates. In addition,
variable amounts can be deducted.
■Premiums, as a percentage
If a surcharge needs to be added, e.g. at five percent, it can be registered using the
Premium key.
to Enter the percentage value (e.g. 500 for 5%)
Register the manually entered premium
or Register the fixed rate premium percentage
Example printout 29-03-2000 Date
13-14 0012 Time, Receipt no.
·01 100·00* Registered amount, including tax
·01 50·00* Registered amount, including tax
150·00ST Subtotal
5·00 %+ Percentage
7·50 Amount of premium, tax free
20·69TX 1 Amount of tax 1 included
129·31 TA Amount taxed
157·50ST Subtotal of registration
157·50CA Cash payment
■Discounts, as a percentage
If a discount needs to be deducted, it can be registered using the Discount key.
to Enter the percentage value (e.g. 300 for 3%)
Register the manually entered discount
or Register the fixed rate discount percentage
Example printout 14-04-2000 Date
09-48 0024 Time, Receipt no.
·01 100·00* Registered amount, including tax
·01 50·00* Registered amount, including tax
150·00ST Subtotal
3·00 %- Percentage
-4·50 Amount of discount, tax free
20·69TX 1 Amount of tax 1 included
129·31 TA Amount taxed
145·50ST Subtotal of registration
145·50CA Cash payment

Operation 5/621/6400 (04)
22
■Discounts, manually entered amounts
Manually entered amounts can be subtracted from sums by using the key.
to Enter discount amount (e.g. for 10.00)
Register the discount
Example printout 29-03-2000 Date
13-29 0015 Time, Receipt no.
·01 6·00* Registered amount, including tax
·01 7·00* Registered amount, including tax
·01 8·00* Registered amount, including tax
-10·00 - Amount of discount, tax free
2·90TX 1 Amount of tax 1 included
18·10 TA Amount taxed
11·00ST Subtotal of registration
11·00CA Cash payment
■Payments received on account and paid out
In addition to the „standard“ registration procedures, it is also possible make direct
payments in and out using cash.
■Received on account
to Enter the amount
Amount is registered and the cash drawer opens
Example printout 08-05-2000 Date
10-10 0006 Time, Receipt no.
100·00 RA Received amount, cash
■Paid out
to Enter the amount
Amount is registered and the cash drawer opens
Example printout 08-05-2000 Date
10-50 0009 Time, Receipt no.
-60·00 PO Amount paid out