Olympia ECR 360T-F User manual

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ECR 360T-F / 362 T-F ____ _________Hospitality Operating Instructions_____________________________________
____________________________________________________________
OPERATING INSTRUCTIONS
ECR 360/ 362T-F
Hospitality Version
Version 3.01.02 2006 (Rev-A)

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ECR 360T-F / 362 T-F ____________________Hospitality Operating Instructions_____________________________________
Operating functions only required for the ECR 362T-F gastronomy version.
All the other functions are identical to those in the ECR 362T retail version.
Contents: Page
1. Basic Features, General Description 3
General Technical Description 3
Default Keyboard Layout 4
3. Keyboard Description 5
Function Keys in the Gastronomy Version 5
6 Cash Register Operation – Tracking System 6
6.1 Opening and Closing Tracks 6
6.2 Transferring and Separating Tracks 7
6.3 Part Payment of a Track 8
6.4 Track Correction 9
6.5 Receipt System 9
8. X–Reports, Z–Reports Overview 12
9. Character Table for the Keyboard 13
10. Error Messages, Gastronomy Version 14

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ECR 360T-F / 362 T-F ____________________Hospitality Operating Instructions_____________________________________
1. BASIC FEATURES, GENERAL DESCRIPTION
General Technical Description
ECR model ECR 362T-F
Hospitality Version
MAXIMUM
No. of departments : 40 99
No. of PLUs 999 4500
Tender media 4
No. of VAT groups : 8
Clerk - waiter 10
No. of track 50
No. of positions per track : 70 (dynamic)
Memory buffer Internal battery
Buffer period 1000 hours
Display 10-character (alpha)display
10-digit numeric
10-digit numeric
Customer display
Keyboard 90-key flat keyboard
2 additional keyboard
levels each with 46 keys
Freely programmable
Printer 1 station thermal printer
10 lines/second
Paper roll 57.5 mm thermal paper
Online monitoring Electronic journal,
Financial report,
PLU sales
Voltage 220 VAC, 50-60 Hz
Power consumption 25 W
Dimensions 410 X 431 X 276
Weight 8,5 kg
Working temperature range 0 – 40 0C
Interfaces 2 x RS 232
Optional accessories PC program, barcode
reader, modem,
or kitchen printer
Cash register drawer 4/8
Software PC program

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ECR 360T-F / 362 T-F ____________________Hospitality Operating Instructions_____________________________________
Default 362T-F Keyboard Layout - Hospitality Version
Feed
Bon
Feed
Journal PLU 17 PLU 23 PLU 29 PLU 35 PLU 41 PLU 47 Dep.
6
Keyb.
level
Transfer
%+
PO
%-
RA
#
NS
Ticket
On / Off
PLU 5 PLU 10 PLU 16 PLU 22 PLU 28 PLU 34 PLU 40 PLU 46 Dep.
5
Bill
print Separate PLU Clerk X
PLU 4 PLU 9 PLU 15 PLU 21 PLU 27 PLU 33 PLU 39 PLU 45 Dep.
4
Price
1 Return 7 8 9
PLU 3 PLU 8 PLU 14 PLU 20 PLU 26 PLU 32 PLU 38 PLU 44 Dep.
3
Price
2 Void 4 5 6 Charge
PLU 2 PLU 7 PLU 13 PLU 19 PLU 25 PLU 31 PLU 37 PLU 43 Dep.
2
Take
out
Correc
tion 1 2 3 Sub
total
PLU 1 PLU 6 PLU 12 PLU 18 PLU 24 PLU 30 PLU 36 PLU 42 Dep.
1 Track Clear 0 00 . Cash
Default ECR 362T - F Keyboard Layout - Level 1
Feed
Bon
Feed
Journal PLU 117 PLU 123 PLU 129 PLU 135 PLU 141 PLU 147
PLU 105 PLU 110 PLU 116 PLU 122 PLU 128 PLU 134 PLU 140 PLU 146
PLU 104 PLU 109 PLU 115 PLU 121 PLU 127 PLU 133 PLU 139 PLU 145
PLU 103 PLU 108 PLU 114 PLU 120 PLU 126 PLU 132 PLU 138 PLU 144
PLU 102 PLU 107 PLU 113 PLU 119 PLU 125 PLU 131 PLU 137 PLU 143
PLU 101 PLU 106 PLU 112 PLU 118 PLU 124 PLU 130 PLU 136 PLU 142
Identical to basic keyboard level
Default ECR 362T- F Keyboard Layout - Level 2
Feed
Bon
Feed
Journal PLU 217 PLU 223 PLU 229 PLU 235 PLU 241 PLU 247
PLU 205 PLU 210 PLU 216 PLU 222 PLU 228 PLU 234 PLU 240 PLU 246
PLU 204 PLU 209 PLU 215 PLU 221 PLU 227 PLU 233 PLU 239 PLU 245
PLU 203 PLU 208 PLU 214 PLU 220 PLU 226 PLU 232 PLU 238 PLU 244
PLU 202 PLU 207 PLU 213 PLU 219 PLU 225 PLU 231 PLU 237 PLU 243
PLU 201 PLU 206 PLU 212 PLU 218 PLU 224 PLU 230 PLU 236 PLU 242
Identical to basic keyboard level

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ECR 360T-F / 362 T-F ___________________Hospitality Operating Instructions_____________________________________
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3. Function Keys for the ECR 362T- F Hospitality Version.
All other function keys are identical to the 362T retail version
[ WUDFN]: Enter the track number
[ WDNHRXW] : Change tax rate (Vat 1 / Vat 2)
[ $GG]:Addtrack
[ VHSDUDWH] : Separate item
[ WUDQVIHU]: Transfer to another track number
[ XS / GRZQ]: Display of amount data for specific track,
scroll up or down
[ FRRNLQJFRGH ] : Call in additional text
[ $E5]: Additional business receipt
[ FOHUN ] : Clerk entry, waiter
[ NH\EOHYHO] : Keyboard level
[ FOHUN ] : Clerk entry, waiter
[ DVNSULFH] : Price look up for individual PLUs
[ NH\ORFN] : Key lock
[ QRWD[] : No tax key
[ ELOOSULQW]: Subtotal, track review
[ WUDFNVDOGR ] : Track no. or balance

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ECR 360T-F / 362 T-F _____________________Hospitality Operating Instructions___________________________________
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6. CASH REGISTER OPERATION – TRACKING SYSTEM
The tracking system serves to record individual registrations. A TRACK can be opened at any time, registered and
corrected with PLU or DEP and the track can be closed again. The final receipt is printed out after the track has been
closed.
Comment: All the transactions described in Chapter 5 are operated identically in connection with the tracks. An
exception is that the first step is always to open the track and the final transaction to close the track.
6.1Opening and Closing Tracks
The cash register can open a maximum of 50 tracks. All transactions are always carried out after opening a track and are
concluded by pressing the Track key. By opening another track, the track currently open is closed and the order ticket is
printed.
Example: Opening track # 1 and closing it again (without payment!!!!)
[ WUDFN ] (Open the track)
(Close the track)
Method 1. [ WUDFN ]
Method 2. <Open another track> [ WUDFN ]
Example: Reopening track # 1, recording a registration and subsequently closing it (without payment!!!!)
[ WUDFN ]
 [ 3/8 ]
.
.
.
(Registrations)
.
[ WUDFN ]
On reopening the same track, the individual registrations already recorded can be viewed in the alphanumeric display and
scrolled through using the [ XS / GRZQ ] keys.
A track view can be printed out on the ECR printer at any time. This does not concern a bill but simply a "review of the
track". For this reason, the view does not have the attributes of a bill and is marked by the term "REVIEW".
Example: Reopening track # 1 and printing the review
[ WUDFN ]
[ ELOOSULQW ]
TRACK# 1
PLU 10 100.50
.
.
.
___________________________________
SUBTOTAL 100.50
04-04-2006 12-10
TRACK# 1
PLU 10 100.50
.
.
.
SUBTOTAL 100.50
___________________________________
REVIEW
04-04-2006 12-10

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ECR 360T-F / 362 T-F ___________________Hospitality Operating Instructions_____________________________________
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6.2 Transferring and Separating Tracks
Transferring a track:
<
Track number> [ WUDFN ]
<
New track number> [ WUDQVIHU]
Example: Transferring track # 1 to track # 6
[ WUDFN ]
[ WUDQVIHU]
Comment: Following transfer, the old track is automatically cleared, i.e. the balance is equal to zero.
Transferring selected items from one track to another:
<
Track number> [ WUDFN ] [ VHSDUDWH ]
Method 1 : Enter number of selected PLU [ 3/8 ]
Method 2 : Press following key to make selection [ XS / GRZQ ]
:After selecting the item [ VHSDUDWH ]
<
New track number> [ WUDQVIHU]
Example: Transferring PLUs 100,101 from track # 1 to track # 6
 [ WUDFN ]
[VHSDUDWH ]
 [ 3/8 ]
 [ 3/8 ]
[ WUDQVIHU]
TRACK# 1
SUBTOTAL 100.50
----------------------------------------------------
TRACK# 6
TRANSFER
04-04-2006 12-10
TRACK# 1
PLU 100 100.50
PLU 101 300.50
SUBTOTAL 401.00
----------------------------------------------------
TRACK# 6
TRANSFER .
04-04-2006 12-10

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ECR 360T-F / 362 T-F __________________Hospitality Operating Instructions_____________________________________
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6.3Part Payment, Total Payment of a Track, Paying Several Tracks
.
Part payment of a track:
<Track number> [ WUDFN ] [ VHSDUDWH ]
Method 1. : Enter number of selected PLUs [ 3/8 ]
Method 2. : Press following key to make selection [ XS / GRZQ ]
: After selecting the item [ VHSDUDWH ]
[ FDVK](if necessary, press another tender key = method of payment)
Example: Only PLU 100 from track # 6 should be paid
[ WUDFN ]
[ VHSDUDWH ]
 [ 3/8 ]
[ FDVK ]
If several tracks should be paid with one bill, the following functions can be called in:
<Track number> [ WUDFN ]
<Number of another track> [ $'']
[ FDVK ] ( if necessary, press another tender key = method of payment)
Example: Paying tracks # 1, 6 and 7
[ 75$&N ]
  [ $'']
  [ $'']
[ FDVK ]
Bill
TRACK# 1
PLU 100 100.50
SUBTOTAL 100.50
___________________________________
TRACK# 6
PLU 103 200.50
SUBTOTAL 200.50
___________________________________
TRACK # 7
PLU 100 100.50
SUBTOTAL 100.50
___________________________________
TOTAL 401.50
CASH 401.50
04-04-2006 12-10
Bill
TRACK# 6
CLERK:
PLU 100 100.50
___________________________________
TOTAL 100.50
CASH 100.50
04-04-2006 12-10

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ECR 360T-F / 362 T-F _________________Hospitality Operating Instructions_____________________________________
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6.4Track Correction
Use the standard keys in accordance with Chapter 5 to correct track items. An exception here is the Void key, which can
be used in combination with the [ XS / GRZQ ] keys.
<Track number> [ WUDFN ]
Select items for cancellation [ XS / GRZQ]
Cancel the selected item [ FRUUHFWLRQ]
or
First [ YRLG]
then enter <PLU number> [ 3/8 ]
Close the track [ WUDFN]

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ECR 360T-F / 362 T-F __________________Hospitality Operating Instructions_____________________________________
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6.5 "Ticket Type",“Order Type", "Kitchen Printer" System
The order system can be activated in the cash register SECTIONS when in PRG Mode.
1. System (ticket type)
Type 6 – ticket/consolidated. The ticket is printed when the track is closed.
Type 7 – ticket/normal. The ticket is printed when the track is closed.
Example:
[ WUDFN ]
[ 3/8 ]
[ ;]
[ 3/8 ]
[WUDFN ]
Type 7
Type 6
TRACK# 1
1 PLU2
04-04-2006 2-10 000433 CLERK 01
-------------------- cut ----------------------------
TRACK# 1
1 PLU1
04-04-2006 2-10 000434 CLERK 01
-------------------- cut ----------------------------
TRACK# 1
1 PLU1
04-04-2006 2-10 000435 CLERK 01
TRACK# 1
1 PLU2
04-04-2006 2-10 000433 CLERK 01
-------------------- cut ----------------------------
TRACK# 1
2 PLU1
04-04-2006 2-10 000434 CLERK 01

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ECR 360T-F / 362 T-F ___________________Hospitality Operating Instructions_____________________________________
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2. System (order types)
This order system enables the printing of orders on the internal printer according to the parameters set. After opening a
track the items, such as food, drinks, are automatically sorted. Up to nine different order types can be used within the
system.
3. System (kitchen printer)
This KP# system enables the KP# to be printed on the receipt using the kitchen printer according to the set parameters..
Up to eight different KP# can be used within the system.
************ KITCHEN **************
TRACK# 1
1 PLU102
04-04-2006 2-10 000433 CLERK 01
TRACK# 1 KP#2
1 PLU102
04-04-2006 2-10 000433 CLERK 01
************ BAR **************
TRACK# 1
1 PLU101
04-04-2006 2-10 000433 CLERK 01
TRACK# 1 KP#1
1 PLU101
04-04-2006 2-10 000433 CLERK 01

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ECR 360T-F / 362 T-F _________________Hospitality Operating Instructions_____________________________________
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8. X–REPORTS, Z–REPORTS OVERVIEW
The reports are identical to those for the ECR 362T retail version
These reports are printed with the system in X or Z Mode (key position).
X-Mode: X-reports The report is printed
Z-Mode: Z-reports The report is printed after which all the values are deleted
REPORTS only relevant to the ECR 362T- F Hospitality version
REPORT - DETAIL MODE KEY SEQUENCE
PLU clerk report
Day X/Z 07 [CASH]
Clerk report
Day X/Z 08 [CASH]
Clerk report (first - last)
Day X (Starting clerk#) [#/NS] (ending clerk#) [#/NS] 08 [CASH]
Clerk report
Month X/Z 09 [CASH]
Clerk report (first - last)
Month X (Starting clerk#) [#/NS] (ending clerk#) [#/NS] 09 [CASH]
Report open tracks X 14 [CASH]
Electronic journal – all
detailed X/Z 96 [CASH]
Electronic journal – clerk
detailed X (Clerk no.) 96 [CASH] (Clerk no. in the format YY)
Electronic journal – track
detailed X 1 (Track no.) 96 [CASH] (Track no. in the format XXX)
Electronic journal – clerk
summary X (Clerk no.) 97 [CASH] (Clerk no. in the format YY)
Electronic journal – track
summary X 1 (Track no.) 97 [CASH] (Track no. in the format XXX)
Account report (for additional
business receipt) X 95 [CASH] (This report id deleted with the electronic journal)
Comment: When the electronic journal is full (indicated by error E80).
Electrical journal only for ONLINE-Funktion at MANAGER/HELPER –PC-Progr.
To delete without printing, enter 98 [CASH] in Z Mode (only when the electrical journal is inactive
in Machine Option 13 #8)

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ECR 360T-F / 362 T-F ___________________Hospitality Operating Instructions_____________________________________
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9. CHARACTER TABLE TO PROGRAM TEXT USING THE ECR KEYBOARD
Key assignment of the individual characters A,B,C,D, …..
"WS" key = bold print, e.g. the character "A" is entered in bold print by using the following key combination: :6$
"SPACE" = enter a space
The keys *a,*b,*c,*d,*e indicate the key for use to enter characters in the HEXADECIMAL code system,
E.g. "M" = **'
A
*
B
*
C
*
D
*
E
*
F
* #
NS
Q W E R T Z U I O P
A S D F G H J K L 7 8 9
Y X C V B N M 4 5 6
WS Space Space Ä Ö ü . , - 1 2 3 Sub
Total
Caps
lock ! % ( ) * / : ; CLEAR 0 00 . Cash

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ECR 360T-F / 362 T-F ___________________Hospitality Operating Instructions_____________________________________
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10. ERROR MESSAGES (ERROR SYMBOLS)
ERROR MESSAGES Only Displayed on the ECR 362T- F Hospitality Version
Clerk error: (operator, clerk not logged on)
Alpha display
CLERK NOT ASSIGN E 12
Control lock error: (incorrect key position)
Alpha display
KEY POSITION ERROR E 13 ECR 362T ECR Type 1 Before changing the key
position, the clerk should log off or the transaction cancelled.
Always use the Track Saldo key for this.
(The key must be programmed.)
No clerk key: (clerk and operating keys are required)
Alpha display
C L E R K K E Y E 14
Track item - two free spaces error: (Track)
Alpha display
TRACK NEAR FULL 2 YET E 40
Track item - one free space error: (Track)
Alpha display
TRACK NEAR FULL 1 YET E 41
Track full (position established) error: (Track)
Alpha display
T R A C K F U L L 1 E 42
Track full (position no longer established) error: (Track)
Alpha display
T R A C K F U L L 2 E 43
Cooking code compulsory error:
Alpha display
C O O K R E Q E 44
Clerk ID error: (Track allocated to another clerk)
Alpha display C L E R K I D E R R O R E 45
Ticket type error:
Alpha display R E C T Y P E E 46

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ECR 360T-F / 362 T-F ___________________Hospitality Operating Instructions_____________________________________
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Kitchen printer busy:
Alpha display
K P S T A T U S
Kitchen printer communication error:
Alpha display
K P E R R O R
Kitchen printer status error:
Alpha display
K P E R R O R (S T A T U S)

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ECR 360T-F / 362 T-F _________________Hospitality Operating Instructions_____________________________________
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____________________________________________________________
All rights reserved by Olympia Business Systems. All the data specified relates to nominal values. The equipment and options
described may differ from country to country according to national requirements.
Olympia Business Systems
Weg Zum Wasserwerk 10, 45525 Hattingen
Tel: [phone]
Fax: [phone]
[email protected] www.olympia-vertrieb.de