Omron Elite 7300IT User manual

OmronElite7300ITBloodPressureMonitorTroubleshootingGuide
Thisguidewillhelpyousolveproblemsthatmayoccurwhenyou'reusingyourOmronBloodPressure
MonitororuploadingdatafromittoyourHealthVaultaccount.Youmayfinditusefulalsotoreferto
theprintedinstructionsthatcamewithyourdevice.
TroubleshootingTips
ProblemPossibleCausesSolutions
EnsuretheUSBcableisproperlyplugged
intothecomputerandthedevice.
BloodPressureMonitor
statusinConnectionCenter
shownas‘Yourdeviceisn’t
connected’
Connectionisnotwell
establishedDisconnecttheUSBcableandthe
reconnectit,thenwaitseveralseconds
1. DisconnecttheUSBcable.
2. Makesurethedeviceisturnedoff
bypressingstart/stop.
3. ReconnecttheUSBcable
Ifyouconnectyourcablemorethan20
secondsafteryoutakeareading,
ConnectionCentermaynotdetectit.If
ConnectionCenterdoesnotdetectit,
pleasedisconnectthecableandreconnect
itagain.
Therearemeasurements
onyourbloodpressure
devicebuttheyarenot
uploadingwhenthedevice
isconnected
Computeranddevicemight
beoutofsync
Checkthatthedeviceisturnedon.

Poweroff
Replacebatteries,referringtothebattery
installationinstructions.

Checkforproperplacementofthebattery
polarities.
Devicedisplayisblank.
NobatterypowerReviewtheinstructionsfortakinga
measurement.
Bloodpressure
measurementsare
unexpectedlyhighorlow.

Errorintaking
measurements
Bloodpressurevariesconstantly.Many
factorsincludingstress,timeofday,and
howyouwrapthecuff,mayaffectyour
bloodpressure.Reviewthesections
“BeforeTakingaMeasurement”and
“TakingaMeasurement”intheinstruction
manual.


DeviceErrors
ErrororsymbolCauseResolution
Deviceshows
"E
E"verticallyintwolines
Cuffisover‐inflated. Removearmcuff.Referto“Takinga
Measurement”ininstructionmanual.

Deviceshows“E”
Monitorcouldnotdetect
pulsewave.

Airplugisnotconnected
Takeanothermeasurementandremain
stilluntilthemeasurementiscomplete.

Checkairplugconnection.
Deviceshows“Er”Amalfunctionhasoccurred. ContactOmronCustomerSupportat
www.omronhealthcare.com

Deviceshows“Battery
picturewithacrossmark”
BatteriesarewornReplacethefourbatteries.
Referto“BatteryInstallation
NoPower

NoDisplayappearsonthe
unit

Poweroff
Checkthatthedeviceisturnedon.

Checkthebatteryinstallationforproper
placementofthebatterypolarities.

Replaceallfourbatterieswithnewones.



Ifyouhaveaproblemwithyourdevicethatthisinformationdoesnotsolve,please:
¾Refertotheprintedinstructionsthatcamewithyourdevice.
¾PhoneOmronCustomerService:1(800)634‐4350
¾Gotohttp://www.omronhealthcare.com
TroublewithMicrosoft®HealthVaultConnectionCenteroryour
HealthVault™account?
IfyourdeviceisworkingcorrectlyandyouarehavingproblemsusingyourHealthVaultConnection
CentersoftwareorconnectingtoyourHealthVaultaccount,goto:
http://healthvault.com/help.html
Hereyou'llbeabletoaccessHealthVaultConnectionHelpandFAQsandHealthVaultaccountHelp.

Fordevicetroubleshootingtips,goto:http://support.microsoft.com/kb/943236

IfyouhavequestionsthatarenotansweredbyHealthVaultHelp,goto:
http://www.healthvault.com/support
Hereyou'llbeabletosubmitarequestforsupporttotheHealthVaultteam.

ForgeneralMicrosoftsupport,gotohttp://support.microsoft.com/



Microsoft,HealthVaultandtheHealthVaultlogoaretrademarksoftheMicrosoftgroupofcompanies.
Allothertrademarksarepropertyoftheirrespectiveowners.Portionsofthismaterialare©2009
MicrosoftCorporation.Allrightsreserved.