Oncam C-12 Outdoor Plus User manual
C-SERIES OUTDOOR PLUS
C-SERIES INDOOR
INSTRUCTION MANUAL - C-SERIES - 006-0064-0538 - Rev 8
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1. Legal and Warnings
Please Read before Installation
Read through the Quick Start Guide carefully before installing the product. Keep this guide for
future reference. If you need further support during installation, please visit:
https://www.oncamgrandeye.com/
This camera should be installed by a qualified service personnel and the installation should
conform to local and national regulations.
Legal Considerations
The use of video surveillance may be regulated by local laws that vary from country to country.
Please check the laws in your local region before using this product for surveillance purposes.
Oncam has intellectual property rights relating to the technology embodied in the product
described in this document. These intellectual property rights may include one or more of the
Oncam patents or pending patent applications in the US and other countries. This product
contains licensed third-
interface for more details.
This product must be installed and used in accordance with the instructions provided in the user
documentation. Any modifications will invalidate all applicable product warranties, regulatory
certifications and approvals. Please note this product does not contain any parts which are user
serviceable.
Every care has been taken in the preparation of this and the accompanying installation
documentation.
©Oncam Global Group AG, 2013 - 2020. All rights reserved. No part of this manual may be
r
the right to alter, amend or revise this document and any product specifications without any
obligation to provide notice of such changes. Oncam and its affiliates make no guarantee,
representation, or warranty, either expressed or implied, regarding the accuracy of the
information contained in this manual. Furthermore, Oncam and its affiliates assume no
responsibility or any potential liability for any errors that may appear in this manual.
For product and service liabilities please refer to our standard terms and conditions.
https://www.oncamgrandeye.com/terms-and-conditions/
‐
trademarks, and in some cases registered or protected
trademarks, of Oncam Global Limited and/or Oncam Global, Inc. (subsidiary companies to
Oncam Global Group AG), including under registration in the UK, India and in the U.S. Patent
and Trademark Office, and also protected in the following countries through designations under
an International Registration: Australia, China, the EU, Philippines, Singapore and Switzerland.
The names of other companies, organizations, products or services mentioned in this manual
are the trademarks of their respective owners.
©
© Copyright 2022 ONVU Technologies AG. All rights reserved. Oncam is a trading name of ONVU
Technologies AG.
This product complies with the applicable CE marking directives and harmonized standards:
•Electromagnetic Compatibility (EMC) Directive 2014/30/EU.
•Restrictions of Hazardous Substances (RoHS) Directive (EU) 2015/863, amending Annex
II to Directive 2011/65/EU.
This equipment has been designed and tested to applicable standards for:
•Radio frequency emission when installed according to the instructions and used in its
intended environment.
•Immunity to electrical and electromagnetic phenomena when installed according to the
instructions and used in its intended environment.
•This digital equipment fulfils the requirements for RF emission according to the Class B
limit of EN 55032. The product shall be connected using a shielded network cable (STP)
that is properly grounded.
•Model C08-OPC1-O, C-08 outdoor camera, complies with EN 50155, electronic equipment
used on rolling stock, EN 50121-1, railway applications - electromagnetic compatibility, EN
50121-3-2, electromagnetic compatibility in rolling stock, and EN 50121-4, emission and
immunity of the signaling and telecommunications apparatus. The product must be
connected using a shielded network cable (STP) that is properly grounded.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful interference and
2. This device must accept any interference received, including interference that may cause
undesired operation.
This equipment has been tested to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC rules.
These limits provide adequate protection against harmful interference when the equipment is
operated in a commercial environment. This equipment creates, uses, and can radiate radio
frequency energy and therefore if not installed and used as directed in the documentation, may
cause harmful interference to radio communications.
This digital apparatus complies with CAN ICES-3 (Class B). The product shall be connected
using a shielded network cable (STP) that is properly grounded.
©
This digital equipment fulfils the requirements for RF emission according to the Class B limit of
AS/NZS CISPR 32. The product shall be connected using a shielded network cable (STP) that
is properly grounded.
This product complies with IEC/EN/UL 62368-1, safety of audio/video and IT equipment, and
IEC/EN/UL 60950-22, Safety of Information Technology Equipment. The product shall be
grounded either through a shielded network cable (STP) or other appropriate method. When
used with Power over Ethernet (PoE), the Power Sourcing Equipment (PSE) shall comply with
IEEE 802.3af and Limited Power Source (LPS) according to clause 2.5 of IEC/EN/UL 60950-1
or annex Q of IEC/EN/UL 62368-1.
Model C08-OPC1-O, C-08 outdoor camera, complies with EN 45545-2, fire protection on
railway vehicles and EN 50155 electronic equipment used on rolling stock.
When this product has reached the end of its useful life, dispose of it according to local laws
and regulations.
Europe
This symbol means that the product shall not be disposed of together with household or
commercial waste. Directive 2012/19/EU on waste electrical and electronic equipment (WEEE)
is applicable in the European Union member states. To prevent potential harm to human health
and the environment, the product must be disposed of in an approved and environmentally safe
recycling process. For information about your nearest designated collection point, contact your
local authority responsible for waste disposal. Businesses should contact the product supplier
for information about how to dispose of this product correctly.
This product complies with the requirements of Directive (EU) 2015/863 on the restriction of the
use of certain hazardous substances in electrical and electronic equipment (RoHS).
For our contact details please go to: https://www.oncamgrandeye.com/contact-us/
All Oncam camera products are covered by a 3-year limited manufacturer warranty.
It is required to speak to a local technical support representative before initiating a product
return. In many cases, issues can be resolved over the phone or via remote diagnostic tools.
If you require any technical assistance, please contact your Oncam reseller. If your questions
cannot be answered immediately, your reseller will forward your queries through the appropriate
channels to ensure a rapid response. If you are connected to the Internet, you can go to:
https://support.oncamgrandeye.com/
Here you can:
•Download user documentation and software updates.
©
•Find answers to resolved problems in the FAQ database, search by product, category, or
phrase.
To contact us via email, please use support@oncamgrandeye.com.
Include the following in your email:
•A detailed description of the problem
•Camera model numbers
•Relevant configuration information
For reference, the camera has the following open port pre-configuration.
Table 1 Port Pre - Configuration
CAUTION
Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury
or property damage.
RISK OF EXPLOSION
If components are replaced incorrectly.
SHARP
Indicates cautionary warning of sharp edge or object.
Note: Indicates important information.
©
Tip: Recommendation or time saving idea.
•Heed all warnings.
•Follow all instructions.
•Do not immerse in water. Protect the connectors from moisture.
•
instructions.
•Do not install near any heat sources such as radiators, heat registers, stoves or other.
•Avoid exposing the product to shocks or heavy pressure.
•Please ensure you have the correct mounting accessories and fittings before proceeding
with your installation.
•Only use attachments / accessories specified by the manufacturer.
•Do not install the product on unstable poles, brackets, surfaces, or walls.
•Use only applicable tools when installing the product. Using excessive force with power tools
could cause damage to the product.
•Incorrect installation can compromise the IP rating, follow user guide for correct installation.
•Safe handling required during installation of external input/output devices, audio, and DC
power supply to the Plus board on the camera, follow user manual instructions.
•The polarity of any connector attached to the product should be verified before connection.
•Protect all cables from being crushed or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
•Direct DC Input. Use only a UL/CSA‐approved LPS or NEC Class 8-28 VDC, 15W LPS,
power supply (not supplied). The power source must be connected with the correct polarity.
Do not use an excess of 28 VDC from an external power supply. Doing so may damage the
camera and void the warranty.
Store the product in a dry and ventilated environment.
When transporting one of our products, use the original packaging or equivalent to prevent
damage to the product.
•This product may get hot during operation. Please allow to cool down before handling the
camera module.
•Do not attempt to repair the product yourself.
•Unplug or appropriately protect this apparatus during lighting storms or when unused for
long periods of time.
•Refer all servicing to qualified service personnel. Servicing is required when the apparatus
has been damaged in any way, such as power-supply cord or plug is damaged, liquid has
been spilled or objects have fallen into the apparatus, the apparatus has been exposed to
rain or moisture, does not operate normally, or has been dropped.
•Use only spare parts provided by or recommended by Oncam.
©
•Be careful not to scratch, damage or leave fingerprints on the dome cover because this
could decrease image quality. If possible, keep the protective plastic on the dome cover until
the installation is complete.
•Care to be taken with camera dome and lens, during camera installation and routine
maintenance, particularly when attaching the camera front enclosure to rear enclosure using
the lanyard.
•The standard dome is made of a polycarbonate (PC) polymer. Take care when handling or
cleaning the dome to avoid scratching the surface.
•Always handle the dome by the outside edge of the flange or trim ring assembly.
•Avoid contacting inside surface of the dome.
•
pressure (compressed air cans).
•Remove heavy residue (spots, streaks, stains) or other contaminants from the dome surface
with a solution of isopropyl alcohol and water.
•Only use lint free soft paper towels or a microfiber cloth. After cleaning the dome apply clean,
dry air to complete drying and leave no dust.
©
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2. Introduction
The Oncam C-Series are the most powerful compact cameras from Oncam. Capable of
streaming at High Frame Rates, the 12MP C-12 camera streams 55 fps at full resolution,
significantly outperforming other 360-degree cameras in the market today, whilst the C-08, 8MP
camera can achieve 60fps at full resolution. This performance capability enables you to
maintain your chosen frame rate up to 30 fps on the primary stream even with up to 3 other
streams running. Users can now experience the benefits of full frame rate video without
sacrificing the flexibility for secondary streams.
The benefits of a high performance, powerful camera can only be achieved when users are
equipped with the right tools to harness them and this is where the C-Series really comes into
its own. Thanks to a wide range of onboard technologies developed by the Oncam team,
combined with an intuitive user interface and seamless ONVIF implementation, users have the
freedom to configure and tailor the camera to best serve their installation environment.
For example, via ONVIF commands from a VMS or the attractive Camera Web Interface, the
user has quick and easy access to Camera Modes, media streaming profiles, StreamLite
compression, TrueDetail HDR and Advanced Light Management settings. This ensures the
delivered stream has the desired image quality level, resolution, frame rate and bandwidth.
The Oncam Camera Configuration Tool uses the same sleek user interface and enables
advanced management of the C-Series cameras, enabling you to discover, update, configure
and control single or multiple cameras simultaneously with ease, saving time and resource.
In this guide we will take you through how to install, set up and get the most out of the C-Series
Camera.
The camera can be configured using a compatible ONVIF-conformant VMS within ONVIF
profile settings, or via the Camera's built in ONVIF based Web Interface and Camera
Configuration Tool. In this guide we will primarily reference the Camera Web Interface and
Camera Configuration Tool controls. Any changes made using the Web Interface and
Configuration Tool will be reflected in the compatible VMS and vice versa.
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3. Camera Installation
Camera Configuration & Pre-Configuration
For access to full configuration functionality, it is recommended to install the camera module in
the correct final housing (Indoor or outdoor) prior to configuring the camera.
From Firmware V2.0.6 onwards several key features can be pre-configured on the camera
module prior to being placed in the final housing, these are:
- User Settings - User Credentials (e.g., Username and Password)
- Network Settings and Network configuration (e.g., Static IP)
- Device maintenance settings (e.g., Date and Time)
- SD card Recording configurations.
- Motion / Analytics (e.g., created rules)
- Image settings
- Camera mode preferences
oImage output (e.g., Fisheye only, Panoramic+ only, Multi-Mode)
oPerformance (e.g., High Speed or Multiple streaming)
- OSD/masks saved by Image output mode (e.g., Fisheye, Panoramic+ and Multi-Mode).
The following settings need to be configured when the camera module is in the correct final
housing:
- Media profiles
- Metadata settings
- Events
The Camera module will need to be in outdoor housing for Plus feature recognition and
configuration of the following settings:
- Actions/ Triggers
- H/W Input / Output
- Audio
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Placement and Orientation
Camera placement is an important factor when planning your deployment. The Oncam C-Series
camera has an exceptionally wide viewing angle. Consider the camera location for providing
comprehensive coverage of a wide area. Mount the camera with an unobstructed view and
consider scene optimization when one portion of the scene is bright and another dark. The
camera supports three different mounting orientations, Ceiling, Wall and Table.
Ceiling mounting is preferred when most of the action is occurring below the camera in a
horizontal plane. When a person is directly below the camera, captured is the top‐of head view.
When the person moves away from the camera, more of their face and body becomes visible.
Hats extend that top-of‐head zone to some degree. Consider the viewing angle when requiring
people identification or recognition.
Depending on the use case, use a single camera to cover a small to medium sized space.
Mounting a camera high gives great situational awareness throughout a large space. When
planning coverage ensure there are no obstructions. Examples of obstructions include pillars,
high-sided furniture, and any hanging objects near the camera such as signage.
Wall mounting the camera can give a complete 180-degree side on view of an area. Use this
view where ceiling mounting is not possible or if you need to capture a higher level of detail for
Mount the Table Mount camera on a flat surface looking up. While this mount is for
demonstration or testing purposes, you could use this mount in a system. Use the Table Mount
for inspecting systems or viewing under vehicles.
The Oncam C-Series cameras provide coverage for open areas where situational awareness
of people and objects are required. The higher camera placement provides a larger coverage
area. However, with higher camera placement a reduction in the pixel density is expected.
Height impacts the image quality; therefore, ensure you consider image quality versus the
mounting height.
Perform tests to ensure that the camera meets the system operational requirements, and the
required detail level is available.
©
Avoid bright light sources pointing towards the camera lens. Always face lighting away from the
camera or above the camera installation line (if ceiling mounted).
For low light conditions consider adjusting the Exposure Priority in the camera from the Web
Interface. By default, this is set to Low Noise which optimizes the image by increasing exposure
time in lower light levels. the maximum frame rate is reduced as
exposure time increases. The image remains in full color until below one Lux, after which it
transitions to black and white for better contrast. Exposure priority is accessible from the
Camera Web Interface; Video/Audio > Image Settings > Exposure Priority.
Consider where the sun might rise and set, this may interfere with the image over time.
Connection
The Indoor C-Series is powered by Power over Ethernet (PoE). Connect power and data using
an Ethernet cable plugged into the camera Ethernet port. The PoE supply equipment must be
compliant with IEEE 802.3AF.
The C-Series Outdoor Plus can be powered in two ways using either Power over Ethernet (PoE)
or Direct DC Input.
For PoE, connect power and data using an Ethernet cable plugged into the camera Ethernet
port. The PoE supply equipment must be compliant with IEEE 802.3AF.
For direct DC Input use only a UL/CSA‐approved LPS or NEC Class 8-28 VDC, 15W LPS,
power supply (not supplied). The power source must be connected with the correct polarity. Do
not use an excess of 28 VDC from an external power supply. Doing so may damage the camera
and void the warranty.
For increased flexibility during camera installation, two methods of connection to the Oncam C-
Series camera are available - RJ45 and Punch Down (or IDC).
As part of the installation, if a network installer is bringing ethernet to every camera position
then you can plug the cable straight into the camera. If you are running your own infrastructure
and are terminating the cable, then you can either use punch down or add RJ45 connector on
the end.
Indoor Camera
Using a spirit level to make sure it is straight, affix the drilling template to the wall by removing
the self-adhesive backing.
Identify if you are going to install using the punch down or RJ45 connector, using a bradawl or
sharp point mark the two holes for the screws and the one hole for the ethernet cable.
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Remove the drilling template carefully from the wall.
Figure 1 Drilling Template
Figure 2 Opening of Camera Enclosure
Figure 3 Mounting of Camera Enclosure
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Figure 4 Punch down Adapter
Figure 5 Identify Wiring Type for Punch Down
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Figure 6 Punch Down Wires
Figure 7 Protective Cover Removal
Figure 8 Connecting of Camera Module
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Figure 9 Connecting of Ethernet Cable
Figure 10 Securing the Camera Module
Figure 11 Protective Lens Cover Removal
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Figure 12 Cover Twist
This camera is designed to work with sheet material such as plasterboard. There is no minimum
sheet thickness, only it requires flat material, however the spring retaining strength will be
weaker the thinner the material is.
The springs will retain the camera material up to a maximum 25mm [1"] thick.
Figure 13 Drilling Hole
⌀
⌀
Figure 14 Feeding Ethernet cable to the hole
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Figure 15 Connecting of RJ45 / Punch down
Figure 16 Snipping of Support tabs for
Punch down
Figure 17 Snipping of Support tab for Ethernet Cable
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Figure 18 Removal of Plug using Pliers
Figure 19 Inserting of Grommet
Figure 20 Mount Screws Removal
This manual suits for next models
3
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