Oncam C-12 Series Instruction Manual

Camera Discovery and First Time Access
Oncam C-12
C-12 OUTDOOR PLUS
C-12 INDOOR

Installation & User Manual – Oncam C-12 Series
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Contents
1. Camera Access................................................................................................................................................3
First Time Access - Discovery .......................................................................................................................3
First Time Access - Set Primary Administrator Username and Password ..........4
2. Camera Configuration...............................................................................................................................9
Dashboard – Camera Web Interface........................................................................................................9

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1. Camera Access
First Time Access - Discovery
Camera Discovery
To access the camera for the first time, you will need to discover the IP address of the camera.
This can be discovered using your ONVIF compatible VMS (for a list of supported VMS partners
please go to https://www.oncamgrandeye.com), the Oncam C-series Camera Configuration
Tool (download from https://www.oncamgrandeye.com) or an IP Address scanning tool.
1.1.1.1 IP Address
The IP Address can be assigned to the camera in three different ways as described in the
sections below. When the camera is configured with DHCP it responds using the DHCP
provided address; if configured with a Static IP address, it responds with the static address, and
it responds with its Link Local address if DHCP is not reachable or the Static IP address is in a
different subnet to the discovering device.
1.1.1.1.1 DHCP
The factory default configuration of the camera is DHCP.
If a DHCP server is present, the camera will be allocated an IP Address, a Gateway address
and DNS addresses, if these are available for discovery and connected to the camera.
When on DHCP, the camera also self-allocates a Link Local address - see Link Local.
1.1.1.1.2 Link Local
When a DHCP server is not found and the camera does not yet have a static IP address, after
a period (up to 60 seconds) the camera will self-allocate a random Link Local address. This
address can be used to communicate with the camera over HTTP / HTTPS and RTSP. The
Link Local address is also used by the camera to respond if the Static IP address configured
does not match the current network. If this is the case, the camera responds over Link Local.
To communicate with a camera on a Link Local address the PC must also have a Link Local
address allocated. This can be done manually if needed in all PC operating systems.
The Link Local address is always accessible over HTTP / HTTPS and RTSP, and a
previously assigned address is reused on the camera where possible. However, during
boot up if the previous Link Local address is detected to be in use by another device, the
camera will select the next available random Link Local address.
1.1.1.1.3 Static IP
The camera can be configured with a manual Static IP Address. This will also require the
Gateway to be set to allow communication with the outside network, and DNS addresses to
resolve DNS names if required. On first time setup, the camera will need to be discovered using
DHCP or Link Local as described above. The Primary Administrator will need to create login

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credentials, log-into the camera and set up the Static IP Address. This can be configured in the
Camera Web Interface; Network > Network Configuration.
If the camera is configured with a Static IP Address on a different subnet than the local
network, either use the camera’s Link Local address, which will be provided in discovery,
or simply force a Physical Reset to Factory Defaults
1.1.1.2 Camera Configuration Tool (CCT)
1.1.1.2.1 Download
To discover the camera's IP Address, download the C- Series Camera Configuration Tool from
https://www.oncamgrandeye.com/.
Please ensure you meet the minimum system requirements and have the latest Edge
Browser (85 or above) installed.
1.1.1.2.2 Installation
Follow the on-screen instructions to install the application.
1.1.1.2.3 Discovery
Open the Camera Configuration Tool on a PC that is on the same network as the cameras. As
soon as the App is initiated it will discover the Oncam C-Series cameras on your network and
display key information including the Model number, MAC Address and most importantly the IP
Address of the camera. To update the list, select Refresh Discovery in the top right-hand
corner.
Figure 1 CCT Discovery
1.1.1.3 Video Management Systems (VMS)
1.1.1.3.1 Discovery
The camera's IP Address can be discovered by an ONVIF compatible VMS (for a list of
supported VMS partners please visit https://www.oncamgrandeye.com/), however, before the
VMS can communicate with the camera, the username and password for the Primary
Administrator will need to be set via the Camera Web Interface or the C-series Camera
Configuration Tool.
First Time Access - Set Primary Administrator
Username and Password
1.2.1.1 Camera Web Interface

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1.2.1.1.1 Connecting to the Camera
Once you have discovered the IP Address of the camera, you will need to set the Primary
Administrator Username and Password before you can access the camera. This can be done
via the Camera Web Interface.
Connect to the camera on your network by entering the camera IP address (for example,
http://192.168.0.114) into the address bar of a compatible web browser running on a PC on the
same network. Supported browsers with minimum versions are: Chrome 84, Firefox 79, Edge
84 or Safari 13.1.
The first response from the camera will be an authentication screen requesting the Primary
Administrator to set up a Username and Password. For enhanced security, default usernames
and passwords are not supported, users will be required to set a secure password, which will
need to meet the minimum requirement stated below. Please follow the steps below to set up
your login credentials.
Figure 2 Camera Web Interface, Set Password
1.2.1.1.2 Username
Set an easily identifiable and memorable username for the Primary Administrator. The name
must be a between 4-12 characters in length. The username can consist of uppercase letters
(A-Z), lowercase letters (a-z) and numbers (0-9). Special characters are not supported.
Once created the username cannot be updated.
1.2.1.1.3 Password
It is important to always set and use a secure password to access the camera, therefore the
camera enforces strong password criteria for all user accounts as specified below:
- Minimum of 8 characters and a maximum of 32.
- The password requires at least one uppercase letter (A-Z), one lowercase letter (a-z), one
number (0-9) and one special character. The following special characters are supported
(~!@#$%^&*_-+=`|(){}[]:;',.?/).
1.2.1.1.4 Strength Indicator
For guidance, the strength of the password combination is displayed below the password. Use
the combination of upper and lower case alphabetic, numeric and special characters until the
password strength is strong enough.
1.2.1.1.5 Confirm Password
Please retype your password to confirm it has been correctly entered, if the passwords do not
match a notification will appear.

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The Primary Administrator account is considered the root account for the camera and
therefore cannot be deleted. To remove this account and replace it with a Primary
Administrator with a different name, the camera must be Reset to Factory Defaults (All
Settings or User Accounts Only), accessible via Device > Maintenance/Support.
1.2.1.2 Camera Configuration Tool (CCT)
1.2.1.2.1 Single or multiple Cameras
The Camera Configuration Tool can be used to create the Primary Administrator username and
password for first time use of the camera. Using this powerful tool, the same login details can
be created for multiple cameras at the same time, saving valuable time and resource during
installation.
1.2.1.2.2 Setting username and password
After the C-Series cameras have been discovered, any cameras that require login credentials
to be created will display Set Password under the ACTIONS column. Click the check box next
to each camera you want create credentials for and select the Set Password button. For
enhanced security, default username and passwords are not supported. Users will be required
to set a secure password, which will need to meet the minimum requirement below. Please
follow these steps to set up your login credentials.
Figure 3 CCT, Set Password
1.2.1.2.3 Username
Set an easily identifiable and memorable username for the Primary Administrator. The name
must be a between 4-12 characters in length. The username can consist of uppercase letters
(A-Z), lowercase letters (a-z) and numbers (0-9). Special characters are not supported.
Once created the username cannot be updated.

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Figure 4 CCT Username and Password Setting
1.2.1.2.4 Password
It is important to always set and use a secure password to access the camera, therefore the
camera enforces strong password criteria for all user accounts as specified below:
- Minimum of 8 characters and a maximum of 32.
- The password requires at least one uppercase letter (A-Z), one lowercase letter (a-z), one
number (0-9) and one special character. The following special characters are supported
(~!@#$%^&*_-+=`|(){}[]:;',.?/).
1.2.1.2.5 Strength Indicator
For guidance, the strength of the password combination is displayed below the password. Use
the combination of upper and lower case alphabetic, numeric, and special characters until the
password strength is strong enough.
1.2.1.2.6 Confirm Password
Please retype your password to confirm it has been correctly entered, if the passwords do not
match a notification will appear.
1.2.1.2.7 Set Password Confirmation
Click Set Username and Password, the credentials will be saved, and you will be taken back
to the main Camera Configuration Tool discovery page. The login option will now be displayed
under the actions column for the selected camera(s). You can either log into each camera
individually or select Login All in the top right-hand corner of the screen to log into all cameras
that share the same credentials.

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Figure 5 CCT Password Confirmation
1.2.1.3 Accessing the Camera
Using the login credentials created, the camera is now ready to be configured using your
compatible VMS, the Camera Web Interface or the C-Series Camera Configuration tool.

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2. Camera Configuration
Dashboard – Camera Web Interface
Overview
Once you have created your Primary Administrator username and password, you can use these
credentials to set up and configure the camera in one of the following ways:
1. ONVIF commands using your compatible VMS
2. The Camera Web Interface
3. The Camera Configuration Tool (opens Camera Web Interface within the tool)
To access the Camera Web Interface, type the IP address of the camera into a compatible web
browser (supported browsers with minimum versions are: Chrome 84, Firefox 79, Edge 84 or
Safari 13.1) and enter your username and password.
The Camera Web interface can also be accessed via the Camera Configuration Tool. Once
you have logged into your camera click configure under ACTIONS next to the camera and
this will open up the Camera Web Interface from within the configuration tool.
You will be presented with the main camera dashboard. From this page you can access all
camera configuration settings, test the live stream, and set up the camera based on your
requirements.
Only Administrator level users will have access to camera settings, users with operator and
user level privileges will only be able to view the dashboard page and the live stream.
Figure 6 Dashboard Overview
2.1.1.1 Test the Live Stream
A snapshot of the camera image will be displayed on the right-hand side of the screen. To view
the live stream, click the play button located on the center of the image. The video can be
maximized by selecting the Maximize icon in the bottom right hand corner of the image to fill
the screen. To minimize the live video and return to the dashboard. Press Escape on your

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keyboard or move your mouse towards the top of the screen at the center and click the X icon
that appears.
This stream is designed for test and configuration purposes and therefore will display a low-
resolution image of 512 x 512 only.
Figure 7 Dashboard Overview Fullscreen
2.1.1.2 Getting Started
To help easily navigate around the user interface, several tool bars and quick access links are
available. You will also notice that many of the settings have helpful hints displayed, with more
detailed information about the settings available if you hover over the information (i) icon. The
get started section in the dashboard briefly describes where to go to access important features
such as creating and editing streaming settings, adjusting image settings, and setting up
StreamLite Compression. There are also links to the Camera FAQ's and Set up instructions.
2.1.1.3 Camera Configuration Access
The Camera Web Interface is designed to be intuitive and easy to use. The left-hand
navigational bar has been created to provide quick access to all the main camera settings as
described below:
Device - Identification, Date & Time, Support, Firmware update, Security and Licensing
Network - Standard and Advanced network set up
Video/Audio - Media Profiles for Streaming Video, Audio and Metadata, Image settings,
Overlays, Global Compression and Audio
Events - Alarm rule creation based on event triggers
Recording - Create, manage and search continuous and event recordings on the SD card
Motion /Analytics - Create and configure analytic rules to run on the camera
Users - User access control
Peripherals - Input and output connections management on the camera (Plus version of
camera required)
2.1.1.4 Camera Information Bar

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The top bar of the dashboard displays key camera information in the form of, the camera-
friendly name, it's IP Address and SD recording status. The following two functions are also
displayed on this bar:
2.1.1.4.1 Jump To
If you know the specific area of the web interface you want to go to, then simply type in the
beginning of it (e.g. Device) in the Jump to search bar, and all the related options in the Camera
Web Interface will be displayed, click the area you want to go to and you will be taken directly
to that section.
2.1.1.4.2 Logout
The Camera Web Interface will automatically log you out after 15 minutes of inactivity. When
you have completed your changes, it is recommended to log out using the button in the top
right-hand corner on the information bar. Click it once and you will be logged out.
The login page will be displayed over the Camera Web Interface; therefore the Camera Web
Interface will still be visible in the background when you log out. However, it will not be
accessible until you log back in.
Figure 8 Dashboard Logout
2.1.1.5 Notifications Bar
The notification bar is located at the bottom of the screen and displays events, and the API
status of commands to the camera. The notification bar’s bell icon is displayed in red in case of
events or API error and for successful event notifications the color will be blue. Click the
notification bar to open an in-browser window to display the notification messages for more
information of the event. Once a message has been read it will turn grey.
006-0064-0545 – BOOKLET – CAMERA DISCOVERY AND FIRST TIME ACCESS – REV 2