Onescreen Canvas c4 User manual

OneScreen

OneScreen Manual: Hardware Overview

Hardware Overview of 84" OneScreen Hubware h4,

OneScreen Canvas c4 and OneScreen Touchscreen t4

1. What’s Included ......................................................................................................................................... 4

1.1. OneScreen Touchscreen ................................................................................................................ 5

1.2. OneScreen Canvas ........................................................................................................................... 5

1.3. OneScreen Hubware ....................................................................................................................... 6

2. About OneScreen ....................................................................................................................................... 7

2.1. Introduction to OneScreen: ............................................................................................................ 7

2.2. About the hardware overview manual: ............................................................................. 7

3. Safety First! ................................................................................................................................................ 8

3.1. Important Safety Instructions ............................................................................................................ 8

3.2. Handling ............................................................................................................................................. 8

3.3. Cleaning ............................................................................................................................................. 8

3.4. Precautions ........................................................................................................................................ 8

4. Getting Ready! ......................................................................................................................................... 10

4.1. Installing the Wall mount: ............................................................................................................... 10

4.2. Installing the Keyboard tray: ............................................................................................................ 11

5. Hardware Details ..................................................................................................................................... 12

5.1. Locations of Ports ............................................................................................................................ 12

5.2. Top view ........................................................................................................................................... 13

5.3. Bottom View .................................................................................................................................... 13

5.4. Side View .......................................................................................................................................... 14

5.5. Power ............................................................................................................................................... 15

5.6. Front View ........................................................................................................................................ 16

5.7. On-board PC ..................................................................................................................................... 17

6. Setting Up Your Unit! ............................................................................................................................... 18

6.1. OneScreen Touchscreen .............................................................................................................. 18

6.1.1. Connecting an External PC ....................................................................................................... 18

6.2. OneScreen Canvas ......................................................................................................................... 19

6.2.1. Connecting an External PC ....................................................................................................... 19

6.3. OneScreen Hubware ..................................................................................................................... 20

6.3.1. Setting Up the Logitech Group ................................................................................................ 20

6.3.2. Connecting an External PC ....................................................................................................... 20

7. RS 232 Guide ............................................................................................................................................

Contents

7.1. Settings for RS 232 Control: ............................................................................................................. 22

7.2. RS 232 Commands ........................................................................................................................... 22

8. Technical Specifications ........................................................................................................................... 24

8.1. Touchscreen Specifications .............................................................................................................. 24

8.2. On-board PC Specifications .............................................................................................................. 24

9. Troubleshooting ....................................................................................................................................... 25

Contact Us ........................................................................................................................................................ 26

USA ............................................................................................................................................................... 26

Dubai ............................................................................................................................................................ 26

Colombia ...................................................................................................................................................... 26

Mexico ......................................................................................................................................................... 26

Pakistan ........................................................................................................................................................ 26

* Optional items are sold as part of different models. These are also sold separately and can be purchased

later on to complement your OneScreen

1.What’s Included

· 1x OneScreen Touchscreen 84” 4K display

· 1x Logitech K400 Plus wireless keyboard with dongle

· 1x Extendible Stylus

· 2x Stylus pens

· 1x HDMI cable

· 1x VGA cable

· 1x Auxiliary 3.5mm audio cable

· 1x Touch USB cable

· 1x Power cable

· 1x Keyboard tray

· 1 x Wall mount package (contains 1x horizontal mount and 2x mounting arms)

· 1x Remote control (batteries not included)

· Screws

· 1x OneScreen Touchscreen 84” 4K display

· 1x Logitech K400 Plus wireless keyboard with dongle

· 1x Extendible Stylus

· 2x Stylus pens

· 1x HDMI cable

· 1x VGA cable

· 1x Auxiliary 3.5mm audio cable

· 1x Touch USB cable

· 1x Power cable

· 1x Keyboard tray

· 1 x Wall mount package (contains 1x horizontal mount and 2x mounting arms)

· 1x Remote control (batteries not included)

· 1x on-board OneScreen PC (core i7)

· Screws

1.1 OneScreen Touchscreen

1.2 OneScreen Canvas

· 1x OneScreen Touchscreen 84” 4K display

· 1x Logitech K400 Plus wireless keyboard with dongle

· 1x Extendible Stylus

· 2x Stylus pens

· 1x HDMI cable

· 1x VGA cable

· 1x Auxiliary 3.5mm audio cable

· 1x Touch USB cable

· 1x Power cable

· 1x Keyboard tray

· 1x Camera Tray

· 1 x Wall mount package (contains 1x horizontal mount and 2x mounting arms)

· 1x Remote control (batteries not included)

· 1x on-board OneScreen PC (core i7)

· 1x Logitech Group Conference cam (contains hub, HD PTZ camera, speakerpod)

· Screws

1.3 OneScreen Hubware

2.About OneScreen

This guide will lead you through a brief but comprehensive hardware overview of OneScreen solutions

including set up, safety warnings, handling, cleaning, precautions, and troubleshooting. It discusses the set

up of different OneScreen models which are Touchscreen, Canvas, Huddle and Hubware. The chapters

included also cover how to install the unit and provides schematics of the various components for better

understanding. The guide will help you set up your hardware quickly and easily and will also discuss how you

can utilize the hardware with your own computer.

2.1 Introduction to OneScreen

2.2 About the Hardware Overview Manual

Every workday is unique. Collaborate the way you need to with OneScreen solutions. From hardware

to software, OneScreen offers interactive video collaboration technology for all of your remote teams along

with your conference room, board room and classroom needs. All of our solutions include unlimited free,

online training and on-demand Screen Skills Guru support.

· Do not spill any liquid on the equipment.

· Do not try to fix the equipment by yourself unless supervised by a OneScreen certified technician.

· When moving the monitor, always hold the monitor firmly using the h andles and side. Do not hold

using the top bezel.

· Disconnect all accessories and cables before moving the monitor

· Do not rip any wire bare handed or touch the power hubs without any proper insulating gloves or

tools.

· Do not install or use the OneScreen or its peripherals near any heat sources such as radiators, heat

registers, stoves, or other devices (including amplifiers) that produce heat.

· Do not place the OneScreen in direct sunlight, humid, greasy or dusty places or in places where the

monitor may come into contact with rain, smoke or steam.

· The OneScreen should not be used with the power cord near water, for instance, near a bathtub,

washbowl, kitchen sink or swimming pool, etc.

· Do not use any components of the OneScreen, including the speakers and camera, near water.

Warning: To reduce the risk of fire or electric shock, do not expose this equipment or any

component of this equipment to rain or moisture.

· Do not drop the monitor.

· Turn off external main supply, disconnect and allow unit to cool down before servicing or

performing maintenance.

· An inexperienced user should never open the unit.

· Always unplug the equipment during a strong thunder and lightning storm.

· Do not cover the ventilation holes with plastic or any fabric.

· Antenna must be kept away from power cord.

· Do not use mixed batteries (old and new, carbon-zinc and alkaline) in the remotes or keyboard.

· Do not apply excessive force on the screen, this will cause damage to screen,

· Do not use the equipment with greasy or oily hands.

· Avoid heat sources in the very near vicinity, do not install a heating source nearby.

· If the display surface becomes dirty, apply cleaning liquid and gently wipe it with a soft dry cloth.

· Do not use abrasives, water jet equipment, thinners, solvents or aerosol cleaners (spray polish), any

aromatic solvents, ketones etc. to clean the screen.

· Do not moisten the cleaning cloth too much to avoid liquid from entering the sides.

· Always get yourself trained from the technical support provided by the OneScreen team.

3.1 Important Safety Instructions

3.2 Handling

3.3 Cleaning

3.4 Precautions

3.Safety First!

· For better ventilation of the unit, if mounting on the wall, attach it with a minimum clearance of 5

cm from the wall.

· If the unit is installed on the mobile cart, then do check if the tires are properly moving without any

hindrance.

· Always plug in the USB in ports gently and unplug with parallel force to the port.

· Always remove cables gently with force parallel to the port in order to avoid the ports from getting

loose.

· Always keep the stylus in a safe place and avoid contact with greasy materials.

For mounting the unit, check the integrity of the wall, whether it can endure the load of the unit. After that,

clean the surface on which the unit is to be installed. Make sure your technician has the proper tools to install

the wall mount (these include screws, washers, drill machine, screwdriver etc.)

Follow the steps given below:

· At least two persons are required to lift the screen.

· Hang the Horizontal mount with sufficient number of screws.

· Check the level of the mount and make sure that is it properly adjusted.

· Attach and screw the mounting arms on the back side of unit properly, make sure that screws do

not damage the screen.

· Hang the screen with the help of others and make sure that the mounting arms properly align and

fix themselves on the mount.

· Make sure that spacing between wall and screen is 5 cm or more for proper ventilation.

· Finally, place a little force downward and sidewise to check whether the mount withstands the

forces.

The following figure shows the mounting arms and horizontal wall mount:

Mounting arms

(to be placed at the back of the screen using

screws)

Horizontal mount

(to be placed on the wall with screws)

Note: The VESA mount patterns for our different units are as follows. It is recommended that you reinforce

the wall to bear the load of the unit.

· The VESA mount pattern for the 55" unit is 400 x 400 and the unit weighs 107 lbs.

· The VESA mount pattern for the 65" unit is 400 x 400 and the unit weighs 143 lbs.

· The VESA mount pattern for the 75" unit is 600 x 400 and the unit weighs 165 lbs.

· The VESA mount pattern for the 84" unit is 600 x 400 and the unit weighs 235 lbs.

· The VESA mount pattern for the 98" unit is 600 x 400 and the unit weighs 397 lbs.

4.Getting Ready!

4.1 Installing the Wall Mount

1) The keyboard tray comes with a set of screws and has to be installed at the bottom of the screen as

indicated by the diagram below.

2) There will be two holes present at the back side (towards the bottom) of the screen.

3) These holes should coincide with the two holes present on the keyboard tray. The picture below

shows the keyboard tray and the position of holes on it.

4) Insert the screws in these holes from the bottom of the keyboard tray.

5) Once the keyboard tray has been secured properly with the screws, you may place the wireless

keyboard on top of it.

4.2 Installing the Keyboard Tray

The following image shows the back side of the unit. It will help you identify the position of different ports

on the OneScreen .

Top Ports

Camera connector On-board PC

Power Bottom Ports

Side Ports

5.1 Locations of Ports

5.Hardware Details

1. 2. 3.

1. HDMI port

2. Touch USB port

3. Camera cables hole (The required adapter will pass through the hole here)

4. 5. 6. 7. 8. 9. 10. 11. 12.

4. USB Touch port

5. RS 232 port

6. Headphone (3.5mm ) Audio port

7. Coaxial SPDIF (Optical) port

8. AV In (Three in one AV in interface)

9. YPbPr (Three in one YPbPr in interface)

10. AV out (Three in one audio and video output interface)

11. PC Audio (Audio interface for external computer)

12. VGA port

5.2 Top View

5.3 Bottom View

13.

14.

15.

16.

17.

18.

19.

20.

13. HDMI Out port

14. USB port

15. USB port

16. HDMI 3 port

17. HDMI 2 port

18. Display port

19. RJ 45 port

20. RJ 45 port

5.4 Side View

21. 22.

21. Power button

22. Power Cable port

5.5 Power

5.6 Front View

23.

24.

25.

26.

27.

28.

29.

30.

31.

32.

23. Freeze button (enable or disable touch input)

24. Power button

25. Menu button

26. Volume decrease button

27. Volume increase button

28. OPS Button (Switches to on-board PC input)

29. Home button (Takes you to Android home page)

30. Source select button

31. PC USB port (On-board PC USB port)

32. TV USB port

10.

1. RS 232 port

2. USB 2.0 ports

3. USB 2.0 ports

4. USB 3.0 ports

5. RJ 45 port

6. VGA port

7. HDMI port

8. Headphone port

9. Microphone port

10. Power button

5.7 On-board PC

6. Setting Up Your Unit!

The OneScreen Touchscreen comes with a perpetual license of OneScreen Annotate. You will have to

install it on your external PC. Please contact us for the digital copy of the software and license. To connect

an external PC to the Touchscreen please f ollow the steps mentioned below.

To connect an external PC, please use the HDMI or VGA cable and the USB touch cable (as shown in What’s

Included).

Connect the USB Dongle to your PC, which will allow you to use the unit wirelessly. The USB dongle is located

in the keyboard battery compartment, please take it out and plug it in your computer/laptop.

Connect one end of the HDMI or VGA cable to your laptop and the other end to one of the corresponding

ports on the OneScreen

Touchscreen. If you are connecting the VGA cable, please also use the AUX cable

to transfer audio.

Connect the standard USB end of the USB Touch Cable to your laptop and the other end to the port shown

below on the OneScreen Touchscreen.

6.1.1 Connecting an External PC

6.1 OneScreen Touchscreen

The OneScreen Canvas comes with a perpetual license of OneScreen Annotate and the first year

subscription of OneScreen

Swap. With OneScreen Canvas you also get the On-board

PC pre-installed,

which has all the necessary software install and configured. However, if you would like to connect an external

PC to the Touchscreen please see below

To connect an external PC, please use the HDMI or VGA cable and the USB touch cable (as shown in What’s

Included).

Connect the USB Dongle to your PC, which will allow you to use the unit wirelessly. The USB dongle is located

in the keyboard battery compartment, please take it out and plug it in your computer/laptop.

Connect one end of the HDMI or VGA cable to your laptop and the other end to one of the corresponding

ports on the OneScreen Touchscreen. If you are connecting the VGA cable, please also use the AUX cable

to transfer audio.

Connect the standard USB end of the USB Touch Cable to your laptop and the other end to the port shown

below on the OneScreen Touchscreen.

6.2.1 Connecting an External PC

6.2 OneScreen Canvas

1. Remove the screws.

Place the Logitech Group Hub in the hol der.

3. Connect the wire marked as red to the speaker pod

4. Connect the wire marked as blue to the camera.

5. From the hub connect the USB cable to the On-Board PC.

To connect an external PC, please use the HDMI or VGA cable and the US B touch cable (as shown in What’s

Included).

Connect the USB Dongle to your PC, which will allow you to use the unit wirelessly. The USB dongle is located

in the keyboard battery compartment, please take it out and plug it in your computer/laptop.

6.3.2 Connecting an External PC

To connect the Logitech Group to the OneScreen Touchscreen, please follow these steps:

6.3 OneScreen Hubware

6.3.1 Setting Up the Logitech Group

The OneScreen Hubware comes with the first year license of OneScreen Connect, OneScreen Swap &

OneScreen Hype and a perpetual license OneScreen Annotate. If you would like to connect an external

PC you will have to install the software on it. OneScreen Hubware comes with the Logitech Group camera

and speaker pod, please see below how to set it up. Please contact us for the digital copy of the software

and license. To connect an external PC to the Touchscreen please f ollow the steps mentioned below.

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