OneTouch Elevate User manual

Available applications and services are subject to change at any time.
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Table of Contents
Introduction 1
AbouttheUserGuide 1
GetStarted 2
PartsandFunctions 2
SIMCard 3
HandlingaSIMCard 3
InsertSIMCard 4
RemoveSIMCard 6
SDCard 7
InsertSDCard 7
UnmounttheSDCard 9
RemoveSDCard 10
EraseSDCard 11
BatteryUse 11
InserttheBattery 11
RemovetheBattery 12
ChargetheBattery 14
TurnYourPhoneOnandOff 15
UsetheTouchscreen 16
ActivationandService 17
CompletetheSetupScreens 18
BasicOperations 23
Basics 23
HomeScreenandApplications(Apps)List 23
SelectOptionsandNavigateScreens 23
RecentApplications 23
PhoneSettingsMenu 23
PortraitandLandscapeScreenOrientation 23
CaptureScreenshots 24
Applications 24
LaunchApplications 24
SilentMode 25
VibrateMode 26
AirplaneMode 26
EnterText 27

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TouchscreenKeyboards 27
Swype 28
English(US)GoogleKeyboard 29
GoogleVoiceTyping 30
TipsforEditingText 31
GoogleAccount 32
CreateaGoogleAccount 32
SignIntoYourGoogleAccount 33
GooglePlayStore 34
FindandInstallanApp 34
RequestaRefundforaPaidApp 35
UpdateanApp 35
UninstallanApp 36
GetHelpwithGooglePlay 36
LockandUnlockYourScreen 36
UpdateYourPhone 37
UpdateYourPhoneSoftware 37
YourPhoneInterface 40
HomeScreenBasics 40
HomeScreenLayout 40
ExtendedHomeScreens 41
StatusBar 41
NotificationsWindow 43
CustomizetheHomeScreen 43
ChangetheWallpaper 44
AddShortcutstotheHomeScreen 44
AddWidgetstotheHomeScreen 44
AddFolderstotheHomeScreen 45
PhoneApp 46
PlaceandAnswerCalls 46
CallUsingthePhoneDialer 46
AnswerPhoneCalls 48
In-CallScreenLayoutandOperations 50
PlaceCallsfromContacts/CallLogs 51
PlaceaCallfromContacts 52
CallfromCallLogs 52
OptionalServices 52
VoicemailSetup 52

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ListentoMultipleVoicemailMessages 54
CallerIDBlocking 55
CallWaiting 56
ConferenceCalling 56
CallForwarding 57
CallSettings 58
Contacts 59
AddaContact 59
CheckContacts 61
ContactsScreenLayout 62
EditaContact 62
DeleteaContact 63
ImportContactsfromanSDCardorStorage 63
BackUpContactstoanSDCard 64
MessagingandInternet 65
TextandMultimediaMessaging 65
SendaTextMessage 65
SendaMultimediaMessage(MMS) 66
SaveandResumeaDraftMessage 70
NewMessagesNotification 70
ManageMessageConversations 71
TextandMMSOptions 72
Gmail 74
CreateandSendaGmailMessage 74
CheckReceivedGmailMessages 75
OpenNewGmailMessages 75
OpenGmailMessages 75
ManageGmailMessages 76
UseGmailLabels 76
DeleteGmailThreads 76
SearchGmailMessages 77
ReportSpamorPhishingGmail 77
AddanotherGoogle(Gmail)Account 77
SwitchingBetweenGmailAccounts 78
Email 78
SetUpanEmailAccount 78
AddanEmailAccount 78
ComposeandSendEmail 79

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OpenNewEmailMessages 80
OpenEmailMessages 80
DeleteanEmailAccount 81
ChromeBrowser 81
CameraandVideo 82
TakePicturesandRecordVideos 82
TakeaPicture 82
ViewfinderScreen 82
RecordVideos 83
ViewPicturesandVideosUsingGallery 83
EditPictures 84
SharePicturesandVideos 85
SendPicturesorVideosbyEmail 85
SendaPictureorVideobyMultimediaMessage 86
SendPicturesorVideosUsingBluetooth 86
CameraSettings 87
SwitchCameras 87
SetCameraFunctions 87
ScanBarcodes 88
UsefulAppsandFeatures 89
Navigation 89
GoogleMaps 89
Hangouts 90
GoogleSearch 90
UseGoogleSearch 90
UseGoogleVoiceSearch 91
Calculator 91
Calendar 91
AddanEventtotheCalendar 92
ViewCalendarEvents 92
SyncCalendars 93
Time 93
SetAlarms 93
AdditionalClockFeatures 94
YouTube 94
ViewYouTubeVideos 95
PostaVideotoYouTube 95
GooglePlayMusicApp 95

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PlayMusicwithGooglePlayMusic 96
GooglePlayMusicScreenLayout 96
CreatePlaylistsinGooglePlayMusic 96
Notes 97
Connectivity 98
TransferFilesbetweenYourPhoneandaComputer 98
Wi-Fi 99
TurnWi-FiOnandConnecttoaWirelessNetwork 99
Wi-FiSettings 100
DisconnectWi-Fi 100
Wi-FiDirect 100
Bluetooth 101
BluetoothInformation 101
EnabletheBluetoothFeature 102
PairBluetoothDevices 102
ConnecttoaPairedBluetoothDevice 103
SendInformationUsingBluetooth 103
ReceiveDataviaBluetooth 104
Settings 105
BasicSettings 105
Wi-FiSettingsMenu 106
BluetoothSettings 107
DataUsageSettings 108
MoreSettings 109
DefaultMessagingAppSettings 110
Sound&NotificationSettings 110
DisplaySettings 111
StorageSettings 111
BatterySettings 112
AppsSettings 112
LocationSettings 113
SecuritySettings 114
ScreenLock 115
DisabletheScreenLock 115
Language&InputSettings 115
BackupandReset 116
Accounts 118
Date&TimeSettings 118

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AccessibilitySettings 119
Printing 120
ActivatethisDevice 120
SystemUpdates 120
AboutPhone 121
CopyrightInformation 121
ForAssistance 122
Troubleshooting 122
Specifications 123
BoostMobileAccountInformationandHelp 123
ManageYourAccount 124
Re-Boost 124
RegulatoryInformation 126
SpecificAbsorptionRates(SAR)forWirelessPhones 126
FCCRadioFrequencyEmission 126
UsingYourPhonewithaHearingAidDevice 126
WarningStatements 128
Index 129

Introduction 1
Introduction
Thefollowingtopicsdescribethebasicsofusingthisguideandyournewphone.
About the User Guide
ThankyouforpurchasingyournewALCATELONETOUCHElevate.Thefollowingtopicsexplain
howbesttousethisguidetogetthemostoutofyourphone.
Accessibleservicesmaybelimitedbysubscriptioncontractconditions.
Descriptions in the User Guide
Notethatmostdescriptionsinthisguidearebasedonyourphone'ssetupatthetimeofpurchase.
Unlessotherwisenoted,instructionsbeginfromthephone'sHomescreen,whichisdisplayedby
touching .Someoperationdescriptionsmaybesimplified.
Screenshots and Key Labels
Screenshotsintheuserguidemayappeardifferentlyonyourphone.Keylabelsintheuserguide
aresimplifiedfordescriptionpurposesanddifferfromyourphone'sdisplay.
Other Notations
Intheuserguide,thephonemaybereferredtoeitheras"phone,""device,"or"handset."A
microSD™ormicroSDHC™cardisreferredtoasan"SDcard"ora"memorycard."

Get Started 2
Get Started
Thefollowingtopicsgiveyoualltheinformationyouneedtosetupyourphoneandwirelessservice
thefirsttime.
Parts and Functions
Thesetopicsillustrateyourphone’sprimarypartsandkeyfunctions.
Phone Layout
Thefollowingillustrationoutlinesyourphone’sprimaryexternalfeaturesandbuttons.
Part Description
Ambient light and proximity
sensor
Detectshowcloseanobjectistothesurfaceofthescreen.Thisis
typicallyusedtodetectwhenyourfaceispressedupagainstthe
screen,suchasduringaphonecall.
Whiletalkingonthephone,thesensordetectstalkactivityandlocks
thekeypadtopreventaccidentalkeypresses.
Self camera lens Takespicturesandrecordsvideoswhilefacingthescreen,andallows
youtovideoconference.
Receiver Letyouhearthecallerandautomatedprompts.

Get Started 3
Part Description
Touchscreen Displaysalltheinformationneededtooperateyourphone,suchasthe
callstatus,theContactslist,andthedateandtime.Alsoprovidesone-
Touchaccesstoallofyourfeaturesandapplications.
Back keyLetyoureturntothepreviousscreen,orcloseadialogbox,options
menu,theNotificationspanel,oronscreenkeyboard.
Home keyReturnsyoutotheHomescreen.
Recent apps keyDisplaysalistofrecentlyusedapplications.
Power/Lock key Letyouturnthephoneonorofforturnthescreenonoroff,orswitch
yourphonetosilentmode,vibrationmode,orairplanemode.
Speaker Letyouhearthedifferentringtonesandsounds.Thespeakeralsolets
youhearthecaller’svoiceinspeakerphonemode.
Charger/Accessoryjack AllowsyoutoconnectthephonechargerortheUSBcable(included).
Flash Helpsilluminatesubjectsinlow-lightenvironmentswhenthecamerais
focusingandcapturingapictureorvideo.
Volume keys Allowsyoutoadjusttheringtoneormediavolumeoradjustthevoice
volumeduringacall.
Camera Letyoutakepicturesandvideos.
3.5 mm headset jack Allowsyoutoplugineitherastereoheadsetoranoptionalheadsetfor
convenient,hands-freeconversations.
CAUTION!Insertinganaccessoryintotheincorrectjackmaydamagethephone.
SIM Card
TheSIMcardisanICcardcontainingphonenumberandothercustomerinformation.
Handling a SIM Card
KeepthefollowinginmindwhenhandlingaSIMcard.
n CustomerisresponsibleforanydamagecausedbyinsertingSIMcardinanother-brandICcard
reader,etc.BoostMobileisnotresponsibleinsuchcase.
n AlwayskeeptheICchipclean.
n Wipecleanwithadry,softcloth.
n Avoidapplyinglabels.MaydamageSIMcard.
n ViewinstructionsincludedwithSIMcardforhandling.
n SIMcardisthepropertyofBoostMobile.
n SIMcardisreplaceable(atcost)incaseofloss/damage.
n ReturnSIMcardtoBoostMobilewhencancellingsubscription.

Get Started 4
n ReturnedSIMcardsarerecycledforenvironmentalpurposes.
n NotethatSIMcardspecificationsandperformancemaychangewithoutnotice.
n ItisrecommendedthatyoukeepaseparatecopyofinformationthatisstoredonSIMcard.
BoostMobileisnotresponsiblefordamagesfromstoredinformationthatislost.
n AlwaysfollowemergencyprocedurestosuspendserviceifyourSIMcardorphone(SIMcard
inserted)islostorstolen.Fordetails,contactCustomerService.
n Alwayspoweroffphonebeforeinserting/removingSIMcard.
Insert SIM Card
FollowtheseinstructionstoinsertaSIMcard.Remembertopoweroffyourphonebeforeinserting
aSIMcard.
Note:Yourphone’sSIMcardispreinstalled.Theseinstructionsareforreferenceonly.
1. Removethebatterycover.
2. Removethebattery.

Get Started 5
3. PushSIMcardintotheslot.
l InsertgentlywithgoldICchipfacingdownward.
Note:YourphoneonlysupportsMicro-SIMcards.DonotattempttoinsertotherSIMcardtypes
suchasminiandnanocards,astheymaycausedamagetoyourphone.
4. Insertthebattery.
l Alignthecontactsofthebatterywiththecontactsinthephone.

Get Started 6
5. Attachthebatterycover.
l Makesureallthetabsaresecureandtherearenogapsaroundthecover.
Remove SIM Card
FollowtheseinstructionstoremoveaSIMcard.Remembertopoweroffyourphonebefore
removingaSIMcard.
1. Removethebatterycover.
2. Removethebattery.

Get Started 7
3. PushSIMcardoutoftheslot.
SD Card
YourphonesupportstheuseofanoptionalSDcard(notincluded)toexpanditsstoragecapacity.It
supportscardsupto32GB.Somecardsmaynotoperateproperlywithyourphone.
SD Card Cautions
Data:InformationstoredonSDcardcanbecomelostorchangedaccidentlyorasaresultof
damage.Itisrecommendedthatyoukeepaseparatecopyofimportantdata.BoostMobileis
notresponsiblefordamagesfromdatathatislostorchanged.
Reading/Writing Data:Neverpoweroffwhilereadingorwritingdata.
Battery Level:Alowbatterychargemaypreventreading/writingtoSDcard.
Handling SD card:Use/storeSDcardsawayfromthereachofinfants.Otherwiseitmay
causechokingifswallowed.
Insert SD Card
FollowthesestepstoinsertanoptionalSDcard(notincluded).Makesuretopoweryourphoneoff
beforeinsertingorremovinganSDcard.

Get Started 8
1. Removethebatterycover.
2. Removethebattery.
3. PushSDcardintotheslot.
l InsertgentlywithgoldICchipfacingdownward.

Get Started 9
4. Insertthebattery.
l Alignthecontactsofthebatterywiththecontactsinthephone.
5. Attachthebatterycover.
l Makesureallthetabsaresecureandtherearenogapsaroundthecover.
Unmount the SD Card
AlwaysunmountstheSDcardbeforeremovingitfromyourphone.
1. Fromhome,touchApps >Settings .
2. TouchStorage.
3. TouchUnmountSD card>OK.
ThemenuoptionnamechangesfromUnmount SD cardtoMount SD card.

Get Started 10
Remove SD Card
FollowtheseinstructionstoremoveanSDcard.Alwayspowerthephoneoffbeforeinsertingor
removinganSDcard.
1. Removethebatterycover.
2. Removethebattery.
3. PushSDcardoutoftheslot.

Get Started 11
Erase SD Card
WhenyouinsertanoptionalSDcardforthefirsttime,itisrecommendedthatyouformatitonyour
phone.
1. Fromhome,touchApps >Settings .
2. TouchStorage.
3. TouchEraseSD card.
4. Touch .
5. Touch toconfirm.
AlldataontheSDcardiserased,andthecardisformattedforuseonyourphone.
Battery Use
Thefollowingtopicsexplainhowtoinsertandremoveyourphone’sbattery.
Battery Cautions
Storage:Avoidstoringorleavingbatterywithnochargeremaining.Savedinformationand
settingsmaybecomelostorchanged,orbatterymaybecomeunusable.Chargeonceeverysix
monthsbeforestoringorleavingunusedforalongperiod.
Bulges:Dependingonuse,bulgesmayappearnearendofbatterylife.Thisdoesnotaffect
safety.
Insert the Battery
Followtheseinstructionstoinsertyourphone’sbatterysafelyandproperly.
1. Removethebatterycover.
l Liftgentlyinthedirectionshown.

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2. Insertthebattery.
3. Attachthebatterycover.
Remove the Battery
Followtheseinstructionstoremoveyourphone’sbattery.Alwayspowerthephoneoffbefore
removingthebattery.

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1. Removethebatterycover.
l Liftgentlyinthedirectionshown.
2. Removethebattery.
3. Attachthebatterycover.
l Makesureallthetabsaresecureandtherearenogapsaroundthecover.