OneTouch Elevate User manual

Available applications and services are subject to change at any time.
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TABLE OF CONTENTS
INTRODUCTION 1
AbouttheUserGuide 1
GETSTARTED 2
PartsandFunctions 2
SIMCard 3
HandlingaSIMCard 3
InsertSIMCard 4
RemoveSIMCard 6
SDCard 8
InsertSDCard 8
UnmounttheSDCard 10
RemoveSDCard 10
EraseSDCard 11
BatteryUse 12
InserttheBattery 12
RemovetheBattery 13
ChargetheBattery 14
TurnYourPhoneOnandOff 16
UsetheTouchscreen 17
ActivationandService 18
CompletetheSetupScreens 19
BASICOPERATIONS 23
Basics 23
HomeScreenandApplications(Apps)List 23
SelectOptionsandNavigateScreens 23
RecentApplications 23
PhoneSettingsMenu 23
PortraitandLandscapeScreenOrientation 23
CaptureScreenshots 24
Applications 24
LaunchApplications 24
SilentMode 25
VibrateMode 26

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AirplaneMode 26
EnterText 27
TouchscreenKeyboards 27
Swype 28
English(US)GoogleKeyboard 29
GoogleVoiceTyping 30
TipsforEditingText 31
GoogleAccount 32
CreateaGoogleAccount 32
SignIntoYourGoogleAccount 33
GooglePlayStore 34
FindandInstallanApp 34
RequestaRefundforaPaidApp 35
UpdateanApp 35
UninstallanApp 36
GetHelpwithGooglePlay 36
LockandUnlockYourScreen 36
UpdateYourPhone 37
UpdateYourPhoneSoftware 37
YOURPHONEINTERFACE 40
HomeScreenBasics 40
HomeScreenLayout 40
ExtendedHomeScreens 41
StatusBar 41
NotificationsWindow 43
CustomizetheHomeScreen 43
ChangetheWallpaper 44
AddShortcutstotheHomeScreen 44
AddWidgetstotheHomeScreen 44
AddFolderstotheHomeScreen 45
PHONEAPP 46
PlaceandAnswerCalls 46
CallUsingthePhoneDialer 46
AnswerPhoneCalls 48
In-CallScreenLayoutandOperations 50
PlaceCallsfromContacts/CallLogs 51
PlaceaCallfromContacts 52

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CallfromCallLogs 52
OptionalServices 52
VoicemailSetup 52
ListentoMultipleVoicemailMessages 54
CallerIDBlocking 55
CallWaiting 56
ConferenceCalling 56
CallForwarding 57
CallSettings 58
Contacts 59
AddaContact 59
CheckContacts 61
ContactsScreenLayout 62
EditaContact 63
DeleteaContact 63
ImportContactsfromanSDCardorStorage 64
BackUpContactstoanSDCard 64
MESSAGINGANDINTERNET 66
TextandMultimediaMessaging 66
SendaTextMessage 66
SendaMultimediaMessage(MMS) 67
SaveandResumeaDraftMessage 71
NewMessagesNotification 71
ManageMessageConversations 72
TextandMMSOptions 73
Gmail 75
CreateandSendaGmailMessage 75
CheckReceivedGmailMessages 76
OpenNewGmailMessages 76
OpenGmailMessages 76
ManageGmailMessages 77
UseGmailLabels 77
DeleteGmailThreads 77
SearchGmailMessages 77
ReportSpamorPhishingGmail 78
AddAnotherGoogle(Gmail)Account 78
SwitchingBetweenGmailAccounts 79

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Email 79
SetUpanEmailAccount 79
AddanEmailAccount 79
ComposeandSendEmail 80
OpenNewEmailMessages 81
OpenEmailMessages 81
DeleteanEmailAccount 82
ChromeBrowser 82
CAMERAANDVIDEO 83
TakePicturesandRecordVideos 83
TakeaPicture 83
ViewfinderScreen 83
RecordVideos 84
ViewPicturesandVideosUsingGallery 84
EditPictures 85
SharePicturesandVideos 86
SendPicturesorVideosbyEmail 86
SendaPictureorVideobyMultimediaMessage 87
SendPicturesorVideosUsingBluetooth 87
CameraSettings 88
SwitchCameras 88
SetCameraFunctions 88
ScanBarcodes 88
USEFULAPPSANDFEATURES 90
Navigation 90
GoogleMaps 90
Hangouts 91
GoogleSearch 91
UseGoogleSearch 91
UseGoogleVoiceSearch 92
Calculator 92
Calendar 92
AddanEventtotheCalendar 93
ViewCalendarEvents 93
SyncCalendars 94
Time 94
SetAlarms 94

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AdditionalClockFeatures 95
YouTube 95
ViewYouTubeVideos 96
PostaVideotoYouTube 96
GooglePlayMusicApp 96
PlayMusicwithGooglePlayMusic 97
GooglePlayMusicScreenLayout 97
CreatePlaylistsinGooglePlayMusic 97
Notes 98
CONNECTIVITY 99
TransferFilesbetweenYourPhoneandaComputer 99
Wi-Fi 100
TurnWi-FiOnandConnecttoaWirelessNetwork 100
Wi-FiSettings 101
DisconnectWi-Fi 101
Wi-FiDirect 102
Bluetooth 102
BluetoothInformation 103
EnabletheBluetoothFeature 103
PairBluetoothDevices 103
ConnecttoaPairedBluetoothDevice 104
SendInformationUsingBluetooth 105
ReceiveDataviaBluetooth 105
SETTINGS 107
BasicSettings 107
Wi-FiSettingsMenu 108
BluetoothSettings 109
DataUsageSettings 110
MoreSettings 111
DefaultMessagingAppSettings 112
Sound&NotificationSettings 112
DisplaySettings 113
StorageSettings 114
BatterySettings 114
AppsSettings 114
LocationSettings 115
SecuritySettings 116

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ScreenLock 117
DisabletheScreenLock 117
Language&InputSettings 118
Backup&Reset 119
Accounts 120
Date&TimeSettings 120
AccessibilitySettings 121
Printing 122
ActivatethisDevice 122
SystemUpdates 123
AboutPhone 123
CopyrightInformation 124
FORASSISTANCE 125
Troubleshooting 125
Specifications 126
VirginMobileAccountInformationandHelp 126
ManageYourAccount 127
Top-UpYourAccount 127
REGULATORYINFORMATION 128
SpecificAbsorptionRates(SAR)forWirelessPhones 128
FCCRadioFrequencyEmission 128
UsingYourPhonewithaHearingAidDevice 128
WarningStatements 130
INDEX 131

Introduction 1
INTRODUCTION
Thefollowingtopicsdescribethebasicsofusingthisguideandyournewphone.
ABOUT THE USER GUIDE
ThankyouforpurchasingyournewALCATELONETOUCHElevate.Thefollowingtopicsexplain
howbesttousethisguidetogetthemostoutofyourphone.
Accessibleservicesmaybelimitedbysubscriptioncontractconditions.
Descriptions in the User Guide
Notethatmostdescriptionsinthisguidearebasedonyourphone'ssetupatthetimeofpurchase.
Unlessotherwisenoted,instructionsbeginfromthephone'sHomescreen,whichisdisplayedby
touching .Someoperationdescriptionsmaybesimplified.
Screenshots and Key Labels
Screenshotsintheuserguidemayappeardifferentlyonyourphone.Keylabelsintheuserguide
aresimplifiedfordescriptionpurposesanddifferfromyourphone'sdisplay.
Other Notations
Intheuserguide,thephonemaybereferredtoeitheras"phone,""device,"or"handset."A
microSD™ormicroSDHC™cardisreferredtoasan"SDcard"ora"memorycard."

Get Started 2
GET STARTED
Thefollowingtopicsgiveyoualltheinformationyouneedtosetupyourphoneandwirelessservicethe
firsttime.
PARTS AND FUNCTIONS
Thesetopicsillustrateyourphone’sprimarypartsandkeyfunctions.
Phone Layout
Thefollowingillustrationoutlinesyourphone’sprimaryexternalfeaturesandbuttons.
Part Description
Ambient light and proximity
sensor
Detectshowcloseanobjectistothesurfaceofthescreen.Thisis
typicallyusedtodetectwhenyourfaceispressedupagainstthe
screen,suchasduringaphonecall.
Whiletalkingonthephone,thesensordetectstalkactivityand
locksthekeypadtopreventaccidentalkeypress.
Self camera lens Takespicturesandrecordsvideoswhilefacingthescreen,and
allowsyoutovideoconference.
Receiver Letyouhearthecallerandautomatedprompts.

Get Started 3
Part Description
Touchscreen Displaysalltheinformationneededtooperateyourphone,such
asthecallstatus,theContactslist,andthedateandtime.Also
providesone-touchaccesstoallofyourfeaturesandapplications.
Back keyLetyoureturntothepreviousscreen,orcloseadialogbox,
optionsmenu,theNotificationspanel,oronscreenkeyboard.
Home keyReturnsyoutotheHomescreen.
Recent apps keyDisplaysalistofrecentlyusedapplications.
Power/Lock key Letyouturnthephoneonorofforturnthescreenonoroff,or
switchyourphonetosilentmode,vibrationmode,orairplane
mode.
Speaker Letyouhearthedifferentringtonesandsounds.Thespeakeralso
letsyouhearthecaller’svoiceinspeakerphonemode.
Charger/Accessory jack AllowsyoutoconnectthephonechargerortheUSBcable
(included).
Flash Helpsilluminatesubjectsinlow-lightenvironmentswhenthe
cameraisfocusingandcapturingapictureorvideo.
Volume keys Allowsyoutoadjusttheringtoneormediavolumeoradjustthe
voicevolumeduringacall.
Camera Letsyoutakepicturesandvideos.
3.5 mm headset jack Allowsyoutoplugineitherastereoheadsetoranoptional
headsetforconvenient,hands-freeconversations.
CAUTION!Insertinganaccessoryintotheincorrectjackmaydamagethephone.
SIM CARD
TheSIMcardisanICcardcontainingphonenumberandothercustomerinformation.
Handling a SIM Card
KeepthefollowinginmindwhenhandlingaSIMcard.
n CustomerisresponsibleforanydamagecausedbyinsertingSIMcardinanother-brandICcard
reader,etc.VirginMobileisnotresponsibleinsuchcase.
n AlwayskeeptheICchipclean.
n Wipecleanwithadry,softcloth.
n Avoidapplyinglabels.MaydamageSIMcard.
n ViewinstructionsincludedwithSIMcardforhandling.
n SIMcardisthepropertyofVirginMobile.

Get Started 4
n SIMcardisreplaceable(atcost)incaseofloss/damage.
n ReturnSIMcardtoVirginMobilewhencancellingsubscription.
n ReturnedSIMcardsarerecycledforenvironmentalpurposes.
n NotethatSIMcardspecificationsandperformancemaychangewithoutnotice.
n ItisrecommendedthatyoukeepaseparatecopyofinformationthatisstoredonSIMcard.
VirginMobileisnotresponsiblefordamagesfromstoredinformationthatislost.
n AlwaysfollowemergencyprocedurestosuspendserviceifyourSIMcardorphone(SIMcard
inserted)islostorstolen.Fordetails,contactCustomerService.
n Alwayspoweroffphonebeforeinserting/removingSIMcard.
Insert SIM Card
FollowtheseinstructionstoinsertaSIMcard.Remembertopoweroffyourphonebeforeinsertinga
SIMcard.
Note:Yourphone’sSIMcardispreinstalled.Theseinstructionsareforreferenceonly.
1. Removethebatterycover.

Get Started 5
2. Removethebattery.
3. PushSIMcardintotheslot.
l InsertgentlywithgoldICchipfacingdownward.
Note:YourphoneonlysupportsMicro-SIMcards.DonotattempttoinsertotherSIMcardtypes
suchasminiandnanocards,astheymaycausedamagetoyourphone.

Get Started 6
4. Insertthebattery.
l Alignthecontactsofthebatterywiththecontactsinthephone.
5. Attachthebatterycover.
l Makesureallthetabsaresecureandtherearenogapsaroundthecover.
Remove SIM Card
FollowtheseinstructionstoremoveaSIMcard.Remembertopoweroffyourphonebefore
removingaSIMcard.

Get Started 7
1. Removethebatterycover.
2. Removethebattery.
3. PushSIMcardoutoftheslot.

Get Started 8
SD CARD
YourphonesupportstheuseofanoptionalSDcard(notincluded)toexpanditsstoragecapacity.It
supportscardsupto32GB.Somecardsmaynotoperateproperlywithyourphone.
SD Card Cautions
Data:InformationstoredonSDcardcanbecomelostorchangedaccidentlyorasaresultof
damage.Itisrecommendedthatyoukeepaseparatecopyofimportantdata.VirginMobileis
notresponsiblefordamagesfromdatathatislostorchanged.
Reading/Writing Data:Neverpoweroffwhilereadingorwritingdata.
Battery Level:Alowbatterychargemaypreventreading/writingtoSDcard.
Handling SD card:Use/storeSDcardsawayfromthereachofinfants.Otherwiseitmay
causechokingifswallowed.
Insert SD Card
FollowthesestepstoinsertanoptionalSDcard(notincluded).Makesuretopoweryourphoneoff
beforeinsertingorremovinganSDcard.
1. Removethebatterycover.

Get Started 9
2. Removethebattery.
3. PushSDcardintotheslot.
l InsertgentlywithgoldICchipfacingdownward.
4. Insertthebattery.

Get Started 10
l Alignthecontactsofthebatterywiththecontactsinthephone.
5. Attachthebatterycover.
l Makesureallthetabsaresecureandtherearenogapsaroundthecover.
Unmount the SD Card
AlwaysunmountstheSDcardbeforeremovingitfromyourphone.
1. Fromhome,touchApps >Settings .
2. TouchStorage.
3. TouchUnmountSD card>OK.
ThemenuoptionnamechangesfromUnmount SD cardtoMount SD card.
Remove SD Card
FollowtheseinstructionstoremoveanSDcard.Alwayspowerthephoneoffbeforeinsertingor
removinganSDcard.
1. Removethebatterycover.

Get Started 11
2. Removethebattery.
3. PushSDcardoutoftheslot.
Erase SD Card
WhenyouinsertanoptionalSDcardforthefirsttime,itisrecommendedthatyouformatitonyour
phone.
1. Fromhome,touchApps >Settings .
2. TouchStorage.
3. TouchEraseSD card.
4. Touch .
5. Touch toconfirm.
AlldataontheSDcardiserased,andthecardisformattedforuseonyourphone.

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BATTERY USE
Thefollowingtopicsexplainhowtoinsertandremoveyourphone’sbattery.
Battery Cautions
Storage:Avoidstoringorleavingbatterywithnochargeremaining.Savedinformationand
settingsmaybecomelostorchanged,orbatterymaybecomeunusable.Chargeonceeverysix
monthsbeforestoringorleavingunusedforalongperiod.
Bulges:Dependingonuse,bulgesmayappearnearendofbatterylife.Thisdoesnotaffect
safety.
Insert the Battery
Followtheseinstructionstoinsertyourphone’sbatterysafelyandproperly.
1. Removethebatterycover.
l Liftgentlyinthedirectionshown.
2. Insertthebattery.

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3. Attachthebatterycover.
Remove the Battery
Followtheseinstructionstoremoveyourphone’sbattery.Alwayspowerthephoneoffbefore
removingthebattery.
1. Removethebatterycover.
l Liftgentlyinthedirectionshown.