OpenEye CM-510 User manual

28582AA
Please carefully read these instructions before using this product.
Save this manual for future use.
510-Series Camera
Speed Dome
model no. XM5000 model no. CM-510
Installation Manual

ii 28582AA

28582AA iii
510 Series Outdoor Speed Dome Camera
Installation Manual
Manual Edition 28582AA – JANUARY 2008
©2000-2008, OPENEYE INC
All Rights Reserved.
No part of this documentation may be reproduced in any means, electronic or mechanical, for any purpose, except as expressed in
the Software License Agreement. OpenEye shall not be liable for technical or editorial errors or omissions contained herein. The
information in this document is subject to change without notice.
THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. THE ENTIRE RISK ARISING
OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT. IN NO EVENT SHALL OPENEYE BE LIABLE FOR ANY DIRECT,
CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION,
DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION), EVEN IF
OPENEYE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER IN AN ACTION OR CONTRACT OR TORT,
INCLUDING NEGLIGENCE.
This documentation is copyrighted. All other rights are reserved to OPENEYE INCORPORATED. OPENEYE and OpenEye are
registered trademarks of OPENEYE INCORPORATED in the United States and elsewhere; Windows, and Windows XP Embedded
are registered trademarks of Microsoft Corporation. All other brand and product names are trademarks or registered trademarks of
the respective owners.
OPENEYE INCORPORATED
Liberty Lake, WA ●U.S.A.

iv 28582AA
Important Safeguards
1. Read Instructions
Read all of the safety and operating instructions before using the product.
2. Retain Instructions
Save these instructions for future reference.
3. Attachments / Accessories
Do not use attachments or accessories unless recommended by the appliance manufacturer as they may cause hazards, damage
product and void warranty.
4. Installation
Do not place or mount this product in or on an unstable or improperly supported location. Improperly installed product may fall, causing
serious injury to a child or adult, and damage to the product. Use only with a mounting device recommended by the manufacturer, or
sold with the product. To insure proper mounting, follow the manufacturer's instructions and use only mounting accessories
recommended by manufacturer.
5. Power source
This product should be operated only from the type of power source indicated on the marking label.
Precautions
Operating
zBefore using, make sure power supply and others are properly connected.
zWhile operating, if any abnormal condition or malfunction is observed, stop using the camera immediately and then
contact your local dealer.
Handling
zDo not disassemble or tamper with parts inside the camera.
zDo not drop or subject the camera to shock and vibration as this can damage camera.
zDo not block the cooling holes on the bracket. This camera has a cooling fan inside the housing. Blocking the cooling
holes will cause heat to build up and cause malfunction.
zCare must be taken when you clean the clear dome cover. Scratches and dust will ruin the image quality of your camera.
Do not use strong or abrasive detergents when cleaning the camera body. Use a dry cloth to clean the camera when it is
dirty. In case the dirt is hard to remove, use a mild detergent and wipe the camera gently.
Installation and Storage
zDo not install the camera in areas of extreme temperatures in excess of the allowable range. (-50°C ~50°C / -58°F ~
122°F)
zAvoid installing in humid or dusty places. The relative humidity must be below 90%.
zAvoid installing in places where radiation is present.
zAvoid installing in places where there are strong magnetic fields and electric signals.
zAvoid installing in places where the camera would be subject to strong vibrations.
zNever face the camera toward the sun. Do not aim at bright objects. Whether the camera is in use or not, never aim it at
the sun or other extremely bright objects. Otherwise the camera may be smeared and damaged.

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REGULATION
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This symbol on the product or on its packaging indicates that this product shall not be treated as household
waste in accordance with Directive 2002/96/EC. Instead it shall be handed over to the applicable collection
point for the recycling of electrical and electronic equipment. By proper waste handling of this product you
ensure that it has no negative consequences for the environment and human health, which could
otherwise be caused if this product is thrown into the garbage bin. The recycling of materials will help to
conserve natural resources.
For more details information about recycling of this product, please contact your local city office, your
household waste disposal service or the shop where you purchased the product.
Compliance is evidenced by written declaration from our suppliers, assuring that any potential trace
contamination levels of restricted substances are below the maximum level set by EU Directive
2002/95/EC, or are exempted due to their application.

vi 28582AA
WARNING
DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE.
DO NOT OPEN THE CABINET.
REFER SERVICING TO QUALIFIED PERSONNEL ONLY.
CAUTION
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
EXPLANATION OF GRAPHICAL SYMBOLS
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the
presence of un-insulated "dangerous voltage" within the product's enclosure that may be of sufficient
magnitude to constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the user to the presence of
important operating and maintenance (servicing) instruction in the literature accompanying the product.

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Standard Warranty
Openeye warrants all products to be free from defects in workmanship and material under normal use for a period of one year after the date
of purchase. Any defective product that falls under this warranty will, at OpenEye's discretion, be repaired or replaced at no additional
charge. Openeye may elect to replace defective products with new or factory reconditioned products of equal or greater value. Repairs
made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty.
Exceptions to this are listed below:
•Two years on all X-Series, XR Series, H Series, HR Series and E-Series Digital Recorders
•Two years on all Dome Cameras
OpenEye will warrant all otherwise out of warranty replacement parts and repairs for 90 days from the date of OpenEye shipment.
The above warranty is the sole warranty made by OpenEye and is in lieu of all other warranties by OpenEye express and implied, including
without limitation the warranties of merchantability and fitness for a particular purpose. Under no circumstances will OpenEye be liable for
any consequential, incidental, special or exemplary damages arising out of or connected with the sale, delivery, use or performance of the
product, even if OpenEye is apprised of the likelihood of such damages occurring. In no event shall OpenEye liability exceed the purchase
price of the product.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state or country to country.

viii 28582AA
NOTES:

28582AA ix
Table of Contents
INTRODUCTION ............................................................................................................ 1
OVERVIEW .............................................................................................................................................. 1
GENERAL OPERATION REQUIREMENTS............................................................................................ 1
System Configuration ........................................................................................................................... 1
GETTING STARTED...................................................................................................... 3
CAMERA CONTENTS ............................................................................................................................. 3
DOME SETUP AND CABLE CONNECTION ........................................................................................... 4
PREPARATIONS for Dome Setup....................................................................................................... 4
Dome Setup ......................................................................................................................................... 6
Switch Definition .............................................................................................................................. 6
Communication Switch Setting ........................................................................................................ 6
Dome ID Setting............................................................................................................................... 7
Dome Control Protocol Setting ........................................................................................................ 7
Dome Cable Definition and Requirements........................................................................................... 8
Cable Requirements ........................................................................................................................ 8
22-Pin Data Cable............................................................................................................................ 8
22-Pin Connector Definition............................................................................................................. 9
RS-485 Connector Definition ......................................................................................................... 10
Cable Wiring and Connection ........................................................................................................ 10
Grounding Recommendation......................................................................................................... 11
DOME INSTALLATION................................................................................................ 13
OVERVIEW ............................................................................................................................................ 13
DOME DIMENSIONS............................................................................................................................. 13
OPTIONAL ACCESSORIES .................................................................................................................. 13
Dome Camera Accessories................................................................................................................ 13
Mounting Accessories ........................................................................................................................ 14
Ceiling Mounting with Pole................................................................................................................. 16
Wall Mounting with Gooseneck Tube................................................................................................. 17
Wall Mounting with Wall Mount Bracket............................................................................................. 18
Wall Mounting with Corner Mount ...................................................................................................... 19
Pole Mounting .................................................................................................................................... 20
SPECIFICATIONS........................................................................................................ 23
TECHNICAL SPECIFICATIONS ............................................................................................................ 23
CAMERA ............................................................................................................................................ 23
GENERAL .......................................................................................................................................... 23
OPERATION ...................................................................................................................................... 24

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NOTES:

28582AA 1
INTRODUCTION
OVERVIEW
With a weather resistant feature, the Integrated High Speed Dome Camera is applicable to outdoor installations. The dome camera
supports all-in-one cabling for easy installation and can be integrated with CCTV products, such as DVRs, Control Keyboards, and
CCTV accessories for a total surveillance solution. In addition, a large set of built-in protocols provides connectivity to other
surveillance systems. The built-in protocols include OPTIX 3, Pelco, VCL, Philips, AD-422, etc.
GENERAL OPERATION REQUIREMENTS
A minimum of one control device is required for operation, such as a control keyboard, or a DVR. The integrated high speed dome
camera contains a built-in receiver that decodes commands from a control device.
Connect dome cameras to other devices, as shown in the diagram below, to complete a video surveillance system.
SYSTEM CONFIGURATION
NOTE: To extend the network distance up to 1.2 km (4000 feet) and to protect the connected devices, OpenEye recommends placing
a repeater at the mid-point. However, a repeater may be needed with network distances less than 1.2 km if the cables used are not
CAT 5, 24-gauge cables. Refer to the repeater’s manual for detailed information.

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NOTES:

28582AA 3
GETTING STARTED
CAMERA CONTENTS
Before proceeding, please check that the box contains the items listed here. If any item is missing or has defects, DO NOT install or
operate the product and contact your dealer for assistance.
Dome Body All-in-one Data Cable for power supply,
video and telemetry Screws
Optical Cover 13 pin Alarm Cable Waterproof Gasket
Quick Start Guide Installation and User Manuals Lubricant
Please carefully read these instruction sb efore using this product.
Save this manual for future use.
510-Series Camera
Speed Dome
model no. XM5000 modelno. CM-510
Installation Manual

4 28582AA
DOME SETUP AND CABLE CONNECTION
Before installing or connecting the dome camera, please refer to this section and complete preparations for dome setup and all switch
settings.
PREPARATIONS FOR DOME SETUP
The following installation procedure is for the outdoor dome equipped with the sunshield housing. Please follow the steps below to
complete dome housing installation.
1. Unpack the dome package and take out the dome body.
2. Rotate the top holder and take it off from the dome body.
3. Remove the protective cover and PE sheet.
4. Attach the dome cover to the dome body. Before doing that, apply some
lubricant on the cover’s waterproof gasket. This helps keep moisture out of
the dome.

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5. Note that the tiny protrusion on the dome cover must align with one of the
four holes on the dome body.
6. Using both hands, gently press the dome cover downward.
DO NOT press the cover as shown in the figure; this may cause damage to
the dome body.
7. Screw the dome cover and body together.
8. Set the switches located on the bottom of the dome body. Refer to the
section on Dome Setup for detailed information about various switch setting.

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DOME SETUP
Before connecting the dome camera to CCTV devices, please complete the dome ID and communication switch settings. These
switches are located on the bottom of the dome camera.
Switch Definition
Please refer to the following figure for switch location and definitions.
Communication Switch Setting
The table below shows the function of each switch with the Communication Switch.
Communication Switch SW1 RS-485 Setting
SW2
SW3 Termination
SW4 Line Lock
SW5 System Initialization
SW6 Reserved
RS-485 is the interface that the dome camera uses to
communicate with its control device; for this reason, the RS-485
setup of the dome and the control device must be the same. The
RS-485 default setting is half-duplex (see the diagram right). Do
not change the default setting without a qualified specialist or
supplier’s notice. As for the SW 3 and SW 4, they are used for
termination and Line Lock adjustment respectively. The SW 5 is
mainly used when users want to restore the camera to the
factory default status; additionally, after a firmware upgrade is
carried out, users must reset the SW 5.
RS-485 Setting
Half-duplex Full -duplex
Reserved
Communication
Switch
Dome Control Protocol Switch
ISP Connector
(for firmware upgrade)
Dome ID Switch
22-pin Connecto
r

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Dome ID Setting
Use the switch to change your speed dome ID by turning the arrow to the desired number. For instance, if the dome ID is 123, the ID
switch should be set as below.
Centesimal Digit Decimal Digit Single Digit
NOTE: No two domes should have the same ID, or communication conflict may occur
NOTE: The number 0 should be at the top, as shown, when setting the camera ID.
Dome Control Protocol Setting
Define the protocol you are going to use based on the devices of your surveillance system. Generally, use one protocol even if the
devices are provided by different manufacturers. Use the switch to set your dome control protocol and the baud rate. Refer to the
table below and turn the arrow to choose a protocol for your speed dome.
Switch No. Protocol Baud Rate
00 VCL 9600
01 Pelco D 2400
02 Pelco P 4800
04 Chiper 9600
05 Philips 9600
07 OPTIX 3 9600
08 AD422 4800
09 DM P 9600
11 Pelco D 4800
12 Pelco D 9600
13 Pelco P 2400
14 Pelco P 9600
15 JVC 9600
21 Kalatel-485 9600
22 Kalatel-422 4800
EXAMPLE: To set the protocol Pelco D, with switch no. 1 and baud rate 2400, the protocol
switch should be set as at right.
NOTE: The number 0 should be at the top, as shown, when setting the camera ID.

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DOME CABLE DEFINITION AND REQUIREMENTS
For operation, the integrated dome camera requires a video cable to carry the video signals to the remote viewing site, a power cable
to power the dome and an RS-485 data cable to carry commands from the control device.
Cable Requirements
For operation, the integrated high speed dome cameras require video and data cables as described below:
•The video cable sends video signals to a remote viewing site. Using a coaxial cable to send video signals is recommended.
•RS-485 cable carries commands from a control device to the dome cameras. A CAT 5, 24 gauge cable is recommended.
•The power cable provides AC 24V power supply to the dome.
Power Wire Length Specifications
Wire Gauge Maximum Distance
22 27 feet
20 44 feet
18 69 feet
16 110 feet
14 175 feet
12 279 feet
10 444 feet
NOTE: Ensure that the power supply corresponds with the dome’s power requirement, or product impairment will occur. Contact a
qualified maintenance engineer with any problems.
22-Pin Data Cable
NOTE: Be careful not to pull the cables improperly during installation. OpenEye suggests that you fasten the cables after installation
is complete.
NOTE: When wiring the power cable, make sure the G/Y wire (Ground) is inserted into the mid-pin of the terminal block.
Power Input
Power Input
RS-485
Connecto
r
3-pin Terminal Block
4-wire
2-wire

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22-Pin Connector Definition
Using the 22-pin connector, installers can connect the power, video, and RS-485 cables
in one place. The alarm pins are serviceable for connecting alarm input and output
devices such as sensors, sirens, or flashing lights to the surveillance system. For the
definition of each pin, refer to the list below.
Pin Definition Cable
1 AC 24-1/DC (＋) 20AWG
2 ALM NC
3 AC 24-2/DC (－) 20AWG
4 ALM NO
5 FG 20AWG
6 ALM COM
7 T+
24AWG
8 R-
9 T-
10 R+
11 ISOG
12 ALM-1
13 ALM-3
14 ALM-2
15 ALM-4
16 ALM-5
17 ALM-6
18 ALM-7
19 ALM-8
20 ALM GND
21 VGND 24AWG
22 Video
NOTE: For alarm connections, refer to the Cable Wiring and Connection section.

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RS-485 Connector Definition
The dome camera uses the RS-485 interface to communicate with a connected control device. Connect a control keyboard to the
speed dome using the terminal block. OpenEye recommends using CAT 5 cables for RS-485 communication with a maximum length
of 4000 feet (1219 meters) for 24-gauge wire. If the total cable length exceeds 4000 feet, use a repeater to maintain the signals.
Refer to the table below for pin definition and wiring.
Pin Corresponding Pins
(22-Pin Connector) Definition
1 7,10 T+, R+ (D+)
2~4 Reserved
5 8,9 T-, R- (D-)
Cable Wiring and Connection
Users may need to connect cable wiring when:
•Connecting self-provided cords to the connector housing instead of using the supplied data cable
•Connecting alarm input and output devices.
The following table illustrates the proper way to wire cords into the connector housing.
1. Insert the terminal into the pin holes on the connector
housing, with the hook outward, as indicated in the figure.
1a. To unlock the terminal, press the hook, as indicated in the
figure, with a proper tool and pull it out gently.
2. Connect the 22-pin connector to the dome camera.