OpenEye CM-650 User manual

Camera
CM-650
www.openeye.net
5MP Outdoor IP Box Camera
User Manual
Accessories
CA-510G
CA-510W
CA-510C
CA-510P25
CA-510P50
CA-510PML
CA-510PMS
CA-510PA25
CA-510PA50

31100AD 3
5MP IP Box Camera (CM-650)
User Manual
Manual Edition 31100AD –APRIL 2015
©2015, OPENEYE
All Rights Reserved.
No part of this documentation may be reproduced in any means, electronic or mechanical, for any
purpose, except as expressed in the Software License Agreement. OpenEye shall not be liable for
technical or editorial errors or omissions contained herein. The information in this document is sub-
ject to change without notice.
The information in this publication is provided “as is” without warranty of any kind. The entire risk
arising out of the use of this information remains with recipient. In no event shall OPENEYE be
liable for any direct, consequential, incidental, special, punitive, or other damages whatsoever (in-
cluding without limitation, damages for loss of business profits, business interruption or loss of
business information), even if OPENEYE has been advised of the possibility of such damages and
whether in an action or contract or tort, including negligence.
This documentation is copyrighted. All other rights are reserved to OPENEYE. OPENEYE, and
OpenEye, are registered trademarks of OPENEYE in the United States and elsewhere; Windows,
and Windows XP Embedded are registered trademarks of Microsoft Corporation. All other brand
and product names are trademarks or registered trademarks of the respective owners.
OPENEYE
Liberty Lake, WA ●U.S.A.

4
Important Safeguards
1. Read Instructions
Read all of the safety and operating instructions before using the product.
2. Retain Instructions
Save these instructions for future reference.
3. Attachments / Accessories
Do not use attachments or accessories unless recommended by the appliance
manufacturer as they may cause hazards, damage product and void warranty.
4. Installation
Do not place or mount this product in or on an unstable or improperly supported
location. Improperly installed product may fall, causing serious injury to a child or
adult, and damage to the product. Use only with a mounting device recommend-
ed by the manufacturer, or sold with the product. To insure proper mounting, fol-
low the manufacturer's instructions and use only mounting accessories recom-
mended by manufacturer.
5. Power source
This product should be operated only from the type of power source indicated on
the marking label.
Precautions
Operating
Before using, make sure power supply and others are proper-
ly connected.
While operating, if any abnormal condition or malfunction is
observed, stop using the camera immediately and then con-
tact your local dealer.
Handling
Do not disassemble or tamper with parts inside the camera.
Do not drop or subject the camera to shock and vibration as
this can damage camera.
Do not block the cooling holes on the bracket. This camera
has a cooling fan inside the housing. Blocking the cooling
holes will cause heat to build up and cause malfunction.
Care must be taken when you clean the clear dome cover.
Scratches and dust will ruin the image quality of your camera.
Do not use strong or abrasive detergents when cleaning the
camera body. Use a dry cloth to clean the camera when it is
dirty. In case the dirt is hard to remove, use a mild detergent
and wipe the camera gently.

31100AD 5
Installation and Storage
Install electricity wiring carefully. Please note that input elec-
tricity to the unit is at tolerance of DC 12V ± 10%. Do not in-
stall the camera in areas of extreme temperatures in excess
of the allowable range. ( 14°F ~ 122°F / -40°C ~ 50°C)
Avoid installing in humid or dusty places. The relative humidi-
ty must be below 90%.
Avoid installing in places where radiation is present.
Avoid installing in places where there are strong magnetic
fields and electric signals.
Avoid installing in places where the camera would be subject
to strong vibrations.
Never face the camera toward the sun. Do not aim at bright
objects. Whether the camera is in use or not, never aim it at
the sun or other extremely bright objects. Otherwise the
camera may be smeared and damaged.
Regulation
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
This symbol on the product or on its packaging indicates that this product shall
not be treated as household waste in accordance with Directive 2002/96/EC.
Instead it shall be handed over to the applicable collection point for the recy-
cling of electrical and electronic equipment. By proper waste handling of this
product you ensure that it has no negative consequences for the environment
and human health, which could otherwise be caused if this product is thrown
into the garbage bin. The recycling of materials will help to conserve natural
resources.
For more details information about recycling of this product, please contact
your local city office, your household waste disposal service or the shop
where you purchased the product.
Compliance is evidenced by written declaration from our suppliers, assuring
that any potential trace contamination levels of restricted substances are
below the maximum level set by EU Directive 2002/95/EC, or are exempted
due to their application.

6
Warning
DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE.
DO NOT OPEN THE CABINET.
REFER SERVICING TO QUALIFIED PERSONNEL ONLY.
Caution
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
C A U T I O N
RISK OF ELECTRIC SHOCK
DO NOT OPEN

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Introduction............................................................................................11
Overview.......................................................................................................................11
Product Features......................................................................................................11
Getting Started.......................................................................................12
Box Contents ................................................................................................................12
Camera Overview.........................................................................................................13
Dimensions...............................................................................................................13
Connections..............................................................................................................14
Installation..............................................................................................15
Power and Ethernet Connection...................................................................................15
Power Connection ....................................................................................................15
Ethernet Cable Connection ......................................................................................15
LENS MOUNTING........................................................................................................16
alarm i/o connection......................................................................................................16
Locate Camera.......................................................................................17
OpenEye Network Camera manager ...........................................................................17
Installation.................................................................................................................17
Starting Network Camera Manager..........................................................................17
Camera Configuration...................................................................................................18
Device Addressing....................................................................................................18
Finding Network Devices .....................................................................................18
Viewing a Network Camera....................................................................................1
Setup & Configuration.....................................................................................................2
Connecting to the Camera..........................................................................................2
Resetting the Camera............................................................................................2
Administrator/User Privileges.................................................................................2
Connecting Over the Internet.................................................................................3

8
Viewer Software..............................................................................................................4
Viewer Tabs................................................................................................................4
Live............................................................................................................5
Setup.........................................................................................................6
System Setting................................................................................................................6
Camera Name ............................................................................................................6
IP Address..................................................................................................................7
Get IP an Address Automatically (DHCP)..............................................................7
Use Static IP Address ............................................................................................8
IPv6 Address Configuration...............................................................................9
User Setup..................................................................................................................9
Admin Password ....................................................................................................9
Add User ................................................................................................................9
Delete User ............................................................................................................9
Modify User..........................................................................................................10
File Location .............................................................................................................10
Picture Setup ................................................................................................................11
Camera Tab..............................................................................................................11
Exposure..............................................................................................................11
White Balance......................................................................................................11
Picture Adjustment...............................................................................................12
Motion Detection.......................................................................................................12
Add Detection Window.........................................................................................13
Delete Motion Detection Window.........................................................................13
Motion Window ................................................................................................13
Streaming Settings .......................................................................................................14
Video Resolution ......................................................................................................14
Video Orientation .................................................................................................15
GOP Size .............................................................................................................15
H.264 Profile ........................................................................................................15
Video Frame Rate ....................................................................................................16
Video Compression ..................................................................................................17

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AdvancEd ...............................................................................................18
System Setting..............................................................................................................18
Network Setup..........................................................................................................18
DDNS...................................................................................................................18
Network Advanced ...................................................................................................19
QoS......................................................................................................................19
SNMP Settings.....................................................................................................19
UPnP (Universal Plug N’ Play).............................................................................19
Network Security ......................................................................................................20
HTTP....................................................................................................................20
IP Filtering............................................................................................................20
IEEE 802.1XSEAP-TLS.......................................................................................20
Alarm Application......................................................................................................21
Tampering and Network Failure Detection...............................................................22
Mail, HTTP and FTP Setup ......................................................................................23
SD Card....................................................................................................................23
Network Share..........................................................................................................24
Recording Schedule .................................................................................................25
Recording.............................................................................................................25
Schedule ..............................................................................................................26
Interval Recording................................................................................................27
Maintenance.............................................................................................................28
Configuration........................................................................................................28
Factory Default.....................................................................................................28
Software....................................................................................................................29
Picture Setting ..............................................................................................................30
Video Mask...............................................................................................................30
Hot Spot....................................................................................................................30
Text Overlay .............................................................................................................30
Streaming Setting .........................................................................................................30
Audio.........................................................................................................................30
Logout.....................................................................................................31
SPECIFICATIONS...................................................................................32

10
Camera Specifications..................................................................................................32

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OpenEye’s CM-650 is a 5 megapixel box camera designed for indoor installations
where high resolution images are required.
The CM-650 transmits images across the network using MJPEG and H.264 codecs
and offers dual and quad streaming capabilities as well as high-resolution analog out-
put.
Product Features
ONVIF™ compliant
H.264/ MJPEG video streaming
5MP resolution
C/CS Mount
True Day/Night
Digital Wide Dynamic Range
Power Over Ethernet

12
Before proceeding, please check that the box contains the items listed here. If any
item is missing or has defects, DO NOT install or operate the product and contact
your dealer for assistance.
CM-650
Adjustment Tool
CD
Quick Start Guide

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Before installing or connecting the camera, please refer to this section and complete
preparations for setup and all switch settings.
Dimensions
Length –5 inches (125 mm)
Width –3.25 inches (82 mm)
Height –2.08 inches (53 mm)

14
Connections
Item
Pin
Definition
Video Connector
-
Analog Video Output
Alarm I/O
1
Output +
2
Output -
3
Input +
4
Input 1
Power Connection
-
12V Power
Reset Button
-
Reset to factory default
Power LED
-
Power connection indication
Network (RJ45)
-
10/100 Ethernet PoE
Network LEDs
-
Network Connection and Activity
Auto Iris Connection
-
Auto Iris Lens Connector
Line Out; / Line In / Mic Out
-
Two-way audio transmission
Micro SD Card Slot
-
For video storage
POW-
ER
MICROSD CARD
SLOT
NET-
WORK
VID-
EO
AUTO
IRS
LINE
IN
MIC IN
LINE
OUT
ALARM I/O
CONNEC-
TION

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Read the installation instructions before installing and connecting the IP camera.
Power Connection
You can use 12vDC power or Power over Ethernet (PoE) to power the CM-650 cam-
era. When powered by PoE, any 802.3af compliant device may be used to provide
power. When using 12vDC power, refer to the pin definition table in the Camera
Overview > Connections section for the proper connection.
OpenEye recommends against using more than one power source at a
time. Do not use a PoE power source when providing the camera with
12vDC power.
Make sure the camera’s power cable is correctly and firmly connected. If using Power
over Ethernet (PoE), make sure Power Sourcing Equipment (PSE) is in use in the
network.
Ethernet Cable Connection
OpenEye recommends using Category 5 Ethernet cable to connect the camera to
your network. For the best transmission quality, the cable length should not exceed
328 feet (100 meters). Connect a network cable to the camera using the RJ45 input
and connect the other end of the cable to your network switch or recorder.
If you are connecting the camera directly to a recorder, a crossover cable is
necessary for most configurations.
Check the status of the network connection by looking at the link indicator and activity
indicator LEDs. If the LEDs are not lit check your network connection. The green link
LED indicates a network connection and the orange activity LED flashes to indicate
network activity.

16
The lens for the CM-650 is shipped separate from the camera. To attach the CM-650
lens, remove the cover from the lens fixture on the body of the camera, and then at-
tach the lens by screwing it onto the fixture. Be careful not to touch the photosensor
inside the body of the camera. Once the lens is attached, remove the lens cap.
The CM-650 is equipped with one alarm input and one relay output. Refer to alarm
pin definition below to connect alarm devices to the IP camera if needed.
DC 12V/ PoE
PIN 1: Output+
PIN 2: Output-
PIN 3: Input+
PIN 4: Input-

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OpenEye Network Camera Manager is a software tool that allows you to quickly and
easily connect and configure your OpenEye IP Cameras. This software allows you to
assign IP addresses, manage users, configure video settings, and update firmware
on multiple cameras at once.
The Network Camera Manager software is pre-installed on all OpenEye Recorders,
and included on the software CD with all OpenEye IP cameras. It is also available for
download on the OpenEye website.
Installation
You can install Network Camera Manager on any personal computer (PC) or laptop
using the software CD included with your OpenEye IP camera or by downloading the
program from openeye.net.
Network Camera Manager will only work on PCs or laptops that use a Win-
dows operating system. It is compatible with Windows XP, Vista, 7, and 8.
Starting Network Camera Manager
After installing the program on your PC or laptop, open the program to begin configur-
ing your cameras.
To access Network Camera Manager on an OpenEye recorder, you must operate the
recorder in Windows Mode.
1. In the Live Screen, click Exit.
2. Click Restart in Windows Mode.
3. Click OK.
4. Double-click Network Camera Manager.

18
Device Addressing
The functions on the Device Addressing tab allow you to find, configure, and view
network cameras.
1. Click Find Devices on the Device Addressing tab.
2. To narrow your search by Camera Model, Project, or Camera Name, select
your desired criteria from the appropriate lists.

31100AC
1. To view a network camera over the web using the camera’s viewer software,
double-click the name of the camera.
2. Click Browse.
3. Enter the Username and Password for the camera. The username and
password are case sensitive. It is strongly recommended that the password
be changed after the initial setup to prevent unauthorized access. The default
username and password for OpenEye IP cameras are as follows.
Username –Admin
Password –1234
4. The viewer software is now opened in Internet Explorer.
The viewer software will install automatically the first time you connect
to the camera. If your internet browser does not install the viewer soft-
ware, check the security settings or ActiveX controls and plug-in set-
tings. If your internet browser asks for permission to install the ActiveX
control, you must allow the ActiveX control to continue the installation. If
you are prompted to allow an add-on, click Allow.
5. You can now configure your camera using the Viewer Software. For more in-
formation on using Viewer software, please see the user manual for your
camera.

2
Connecting to the Camera
1. Locate the camera on the IP Finder list.
6. Double-click the camera to open the Viewer software in your web browser.
7. Click Browse in the pop-up window.
8. Log in to the camera with the appropriate User Name and Password.
The default User name is admin and the default Password is1234. The
username and password are case sensitive.
If it is necessary to reset the camera to the factory default settings, hold down the
Reset button (see Camera Overview) for 30 seconds. This will return all settings,
including network setup, to the factory default.
The Administrator account has the authority to configure the IP camera and au-
thorize users’ access to the camera. The User accounts have access to the cam-
era with limited authority.

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There are some challenges with connecting to OpenEye IP cameras over WAN
(internet) connections because the camera streams video over RTSP. RTSP is an
excellent protocol for media and is now used on many IP cameras (including
OpenEye) as the default streaming option.
RTSP, however, is not suitable for transmission between two locations that are
behind different routers. In this case, the client (for example, the OpenEye HVR or
NVR server software) connects to the camera, and then requests a stream. The
camera uses that connection to return a stream, but since the connection origi-
nated on the client side and has now switched to the camera (remote) side, the
router does not have any way to determine where the traffic should be routed, so
no video appears at the recorder. There are three solutions to this.
1. Connect modems on both sides directly to the recorder and camera. If there
is no router, no network address translation is needed.
2. Use routers with VPN support and set up a small VPN. Once this is done, the
traffic will be treated as though it were all on the local network.
3. (Best solution) –Use routers with connection tracking. This is quite easy;
VOIP also uses RTSP and faces the same challenges. If a router is marketed
as having “VOIP Support”, it will have the necessary connection tracking ca-
pability to allow any type of RTSP communication (not just VOIP).
With proper planning and the correct equipment, RTSP cameras CAN stream
over the WAN to a recording device for minimal additional cost and labor.
Please contact OpenEye support if you require any additional information on the-
se topics.