OpenEye OE-C8213 User manual

INDOOR / OUTDOOR
PTZ IP DOME CAMERA
USER MANUAL
OE-C8213

2
OE-C8213 3MP True Day/Night IP PTZ Dome Camera
User Manual
Manual Edition 36847AD – May 2019
©2019, OPENEYE
All Rights Reserved.
No part of this documentation may be reproduced in any means, electronic or mechanical, for any purpose, except as
expressed in the Software License Agreement. OpenEye shall not be liable for technical or editorial errors or
omissions contained herein. The information in this document is subject to change without notice.
The information in this publication is provided “as is” without warranty of any kind. The entire risk arising out of the
use of this information remains with recipient. In no event shall OPENEYE be liable for any direct, consequential,
incidental, special, punitive, or other damages whatsoever (including without limitation, damages for loss of business
profits, business interruption or loss of business information), even if OPENEYE has been advised of the possibility of
such damages and whether in an action or contract or tort, including negligence.
This documentation is copyrighted. All other rights are reserved to OPENEYE. OPENEYE, and OpenEye, are
registered trademarks of OPENEYE in the United States and elsewhere; Windows and Windows Embedded are
registered trademarks of Microsoft Corporation. All other brand and product names are trademarks or registered
trademarks of the respective owners.
OPENEYE
Liberty Lake, WA ●U.S.A.

36847AD3
Important Safeguards
1. Read Instructions
Read all of the safety and operating instructions before using the product.
2. Retain Instructions
Save these instructions for future reference.
3. Attachments / Accessories
Do not use attachments or accessories unless recommended by the appliance manufacturer
as they may cause hazards, damage product and void warranty.
4. Installation
Do not place or mount this product in or on an unstable or improperly supported location.
Improperly installed product may fall, causing serious injury to a child or adult, and damage to
the product. Use only with a mounting device recommended by the manufacturer, or sold with
the product. To insure proper mounting, follow the manufacturer's instructions and use only
mounting accessories recommended by manufacturer.
5. Power source
This product should be operated only from the type of power source indicated on the marking
label.
Precautions
Operating
•Before using, make sure power supply and other cables are properly connected.
•While operating, if any abnormal condition or malfunction is observed, stop using the
camera immediately and then contact your local dealer.
Handling
•Do not disassemble or tamper with parts inside the camera.
•Do not drop or subject the camera to shock and vibration as this can damage camera.
•Do not block the cooling holes on the bracket. This camera has a cooling fan inside the
housing. Blocking the cooling holes will cause heat to build up and cause malfunction.
•Care must be taken when you clean the clear dome cover. Scratches and dust will ruin
the image quality of your camera. Do not use strong or abrasive detergents when
cleaning the camera body. Use a dry cloth to clean the camera when it is dirty. In case
the dirt is hard to remove, use a mild detergent and wipe the camera gently.
Installation and Storage
•Install electricity wiring carefully. Please note that input electricity to the unit is at
tolerance of 24vAC ± 10%. The camera is capable of surge protection; ensure AC
power model unit is grounded appropriately against damage by heavy current or
electric shock.
•Do not install the camera in areas of extreme temperatures in excess of the allowable
range: -40 ~ 122 °F / -40 ~ 50 °C.
•Avoid installing in humid or dusty places. The relative humidity must be below 90%.
•Avoid installing in places where radiation is present.
•Avoid installing in places where there are strong magnetic fields and electric signals.
•Avoid installing in places where the camera would be subject to strong vibrations.
•Whether the camera is in use or not, never aim it at the sun or other extremely bright
objects. Otherwise the camera may be smeared and damaged.

4
Regulation
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
For more details information about recycling of this product, please contact your local city office,
your household waste disposal service or the shop where you purchased the product.
Warning
DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE.
DO NOT OPEN THE CABINET.
REFER SERVICING TO QUALIFIED PERSONNEL ONLY.
Caution
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED
BATTERIES ACCORDING TO THE INSTRUCTIONS
.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN

36847AD5
TABLE OF CONTENTS
INTRODUCTION ............................................................................................................................. 7
OVERVIEW .................................................................................................................................................... 7
Product Features ..................................................................................................................................... 7
CONTENTS .................................................................................................................................... 8
CAMERA BOX CONTENTS................................................................................................................................ 8
DIMENSIONS ................................................................................................................................................. 9
CONNECTIONS ............................................................................................................................................ 10
DOME SETUP AND CABLE CONNECTION ......................................................................................................... 11
Dome Cable Definition and Requirements.............................................................................................. 11
INSTALLATION ............................................................................................................................. 15
OPTIONAL ACCESSORIES .............................................................................................................................. 15
INSTALLATION SCENARIOS ............................................................................................................................ 16
Ceiling Mounting with Pole..................................................................................................................... 16
Wall Mounting with Wall Mount Bracket................................................................................................. 17
Wall Mounting with Corner Mount.......................................................................................................... 18
Pole Mounting ....................................................................................................................................... 19
NETWORK CAMERA MANAGER SOFTWARE................................................................................. 20
INSTALLATION.............................................................................................................................................. 20
Launching Network Camera Manager.................................................................................................... 20
CAMERA CONFIGURATION............................................................................................................................. 22
Device Addressing................................................................................................................................. 22
SETUP &CONFIGURATION............................................................................................................................. 23
Connecting to the Camera..................................................................................................................... 23
Video Settings ....................................................................................................................................... 24
System Settings..................................................................................................................................... 24
Viewer Tabs........................................................................................................................................... 24
LIVE ........................................................................................................................................................... 25
SETUP........................................................................................................................................................ 26
System Setting ...................................................................................................................................... 26
User Setup ............................................................................................................................................ 26
IP Address............................................................................................................................................. 27
Picture Setup......................................................................................................................................... 29
STREAMING SETTINGS .................................................................................................................................. 34
Video Resolution.................................................................................................................................... 34
Video Rotation ....................................................................................................................................... 35
ADVANCED .................................................................................................................................. 35
SYSTEM SETTING......................................................................................................................................... 35
Camera Setup ....................................................................................................................................... 35
User Setup ............................................................................................................................................ 35
Network Setup....................................................................................................................................... 35
Network Advanced ................................................................................................................................ 36
Network Security ................................................................................................................................... 37
Alarm Application................................................................................................................................... 38
Network Failure Detection...................................................................................................................... 39
Mail, HTTP and FTP Setup .................................................................................................................... 40
microSD Card........................................................................................................................................ 40

6
Network Share....................................................................................................................................... 40
Recording Schedule .............................................................................................................................. 42
Maintenance.......................................................................................................................................... 44
Software ................................................................................................................................................ 45
PICTURE SETTING ........................................................................................................................................ 45
Camera Setup ....................................................................................................................................... 45
PTZ Setup ............................................................................................................................................. 46
Motion Detection ................................................................................................................................... 46
Text Overlay........................................................................................................................................... 46
TV system.............................................................................................................................................. 46
STREAMING SETTING.................................................................................................................................... 46
Video Resolution.................................................................................................................................... 46
Video Rotation ....................................................................................................................................... 46
Web Viewer ........................................................................................................................................... 46
Audio..................................................................................................................................................... 47
LOGOUT ...................................................................................................................................... 47
CAMERA SPECIFICATIONS........................................................................................................... 48
PTZ SPECIFICATIONS .................................................................................................................. 49

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INTRODUCTION
OVERVIEW
OpenEye OE-C8213 IP PTZ camera provides users with crystal clear video thanks to 3MP resolution and
30x optical zoom. The cameras’ continuous 360º rotation and 190º tilt range make them a versatile PTZ
solution for live monitoring environments. True WDR and a true day/night IR cut filter produce superior video
in a variety of lighting conditions. The Smart Compression option reduces storage requirements by up to
70% while maintaining high resolution video allowing you to meet video retention and resolution
requirements for less. The OE-C8213 is IP66 rated and comes equipped with a sunshield, heater, and
blowers to accommodate a variety of environmental conditions. The camera can be operated using PoE+ for
easy, single cable installation.
All OpenEye cameras are fully ONVIF compliant and compatible with the OpenEye Web Services platform,
allowing multiple users to view high quality images and perform setup through a remote web browser.
PRODUCT FEATURES
•3MP (2048x1536) Maximum Resolution
•30 IPS
•4.3 – 129mm Focal Length (30x)
•True Day/Night (IR Cut Filter)
•True Wide Dynamic Range
•Full PTZ Operation Over PoE+*
•Audio / Relay / Sensor Connections
•1.5-inch standard threaded mount type
•ONVIF Profile S Compliant
•IP66 Outdoor Rating and Heater
•Sunshield

8
CONTENTS
CAMERA BOX CONTENTS
Before proceeding, please check that the box contains the items listed here. If any item is missing or
has defects, do not install or operate the product and contact your dealer for assistance.
3-Pin Power
Terminal Block
(AC 24V Use)
2-Pin Power
Terminal Block (DC12V
Use)
OE-C8213 PTZ Camera
M4 Security Screw
with rubber washer
14-Pin Alarm/Audio I/O
Terminal Block
Security Torx Tool
Threaded Mount Adapter

36847AD9
DIMENSIONS

10
CONNECTIONS
Pin
Connection
Definition
1 Power (DC12V) DC12V power connection
2 RJ-45 For network and PoE+ connections
3 Power Connector
(AC24V)
Power supply to camera for non-PoE networks
4 BNC For analog video output
5 Audio/Alarm I/O
& RS-485 Connector
Alarm, Audio and RS-485 I/O connections
6 Reset Button Press the button with the proper tool for at least 20
seconds to restore the camera to default settings.
7 microSD Card Slot
Remove the dome cover to access the microSD card
slot. Insert the microSD card into the card slot to store
videos and snapshots. Do not remove the microSD
card when the camera is powered on
7

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DOME SETUP AND CABLE CONNECTION
Before installing or connecting the dome camera, please refer to this section and complete preparations for
dome setup and all switch settings.
DOME CABLE DEFINITION AND REQUIREMENTS
For operation, the IP dome camera requires a network cable to carry the video signals to the remote viewing
site and a power cable to power the dome.
Cable Requirements
For operation, the OE-C8213 can be powered with PoE+ and/or 24vAC is the heater is used.
Power Wire Length Specifications
Wire
Gauge
Maximum
Distance
Wire
Gauge
Maximum
Distance
22
27 feet
14
175 feet
20
44 feet
12
279 feet
18
69 feet
10
444 feet
16
110 feet
Note Ensure that the power supply corresponds with the dome’s power requirement or the camera
may be damaged. Contact a qualified maintenance engineer with any problems.
Network Cable Length Specifications
Cable
Type
Maximum
Distance
Wire
Gauge
Maximum
Distance
CAT5
300 feet
CAT6
300 feet
CAT5e
300 feet
CAT6a
300 feet
Note An Ethernet crossover cable can be used to connect the camera directly to a PC during
configuration.

12
Camera Cabling Considerations
The OE-C8213 has an IP66 Outdoor rating to prevent water from entering the camera. However, proper
installation is required for this rating. To ensure that the camera is as water resistant as possible, follow
these tips:
•Place all cables and the adaptor in a dry and well insulated environment, such as
waterproof boxes. The purpose of the waterproof box is to prevent moisture
accumulation inside the camera and moisture penetration into the cables.
•While running cables, slightly bend the cables into a U-shaped curve to make a low
point (as illustrated below). The purpose is to prevent water from entering the camera
along the cables from above.
•To ensure a watertight seal, the cable entry hole of the outdoor mounting kit needs to
be sealed with thread seal tape to avoid water from entering the camera.

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Power Connection
This camera is compatible with 24vAC and Power over Ethernet (PoE+). Connect power to the camera
using the provided power connector lead, or the terminal connector blocks. If you are connecting 24vAC
power, verify the polarity of the power connection. If you are using PoE+, make sure the Power Sourcing
Equipment (PSE) is in use in the Network.
1. Connect POSITIVE 24 volt AC power to pin 1.
2. Connect ground wire to pin 2.
3. Connect NEGATIVE 24 volt AC power to pin 3.
Note Be careful not to pull the cables improperly during installation. OpenEye suggests that you fasten
the cables after installation is complete.
Grounding Recommendation
The GND (ground) wire must be directly connected to the middle pin of the 24vAC power connector. Failure
to connect the ground can cause damage and failure of the camera and may void the warranty.
Ethernet Cable Connection
Connect one end of the CAT 5 Ethernet cable to the RJ-45 connector of the camera and the other end of the
cable to the network switch or recorder.
Note If you are connecting the camera directly to a recorder, a crossover cable is necessary for most
configuration.
Check the status of the link indicator and activity indicator LEDs. If the LEDs are unlit, check the LAN
connection.
The Orange activity light flashes to indicate network activity.
The Green link light indicates a good network connection.

14
14-Pin Audio / Alarm Input / Output & RS-485 Connection
Using the 14-pin connector, installers can connect 4 digital alarm inputs and 2 digital alarm outputs. The
alarm pins are serviceable for connecting alarm input and output devices such as sensors, sirens, or
flashing lights to the surveillance system. For the definition of each pin, refer to the list below.
Pin
Definition
1
Audio OUT
2 Ground (Audio I/O)
3 Alarm OUT A1
4
Alarm OUT A2
5 Alarm OUT B1
6 Alarm OUT B2
7
RS-485 D+
8 RS-485 D-
9 Alarm IN 4
10
Alarm IN 3
11 Alarm IN 2
12 Alarm IN 1
13
Ground
(Alarm I/O & RS-485)
14 Audio IN

36847AD15
INSTALLATION
OPTIONAL ACCESSORIES
Threaded Mount Adapter
Part Number: OE-CA821TMA
Wall Mount Bracket (w/Anti-Drop)
Part Number: CA-510W
Long Wall Mount Bracket (w/Anti-Drop)
Part Number: CA510WL
50 cm Ceiling Pole
Part Number: CA-510P50
25 cm Ceiling Pole
Part Number: CA-510P25
Corner Mounting Plate
Part Number: CA-510C
Small Pole Mount
Part Number: CA-510PMS
Large Pole Mount
Part Number: CA-510PML

16
INSTALLATION SCENARIOS
CEILING MOUNTING WITH POLE
The ceiling mount pole is available in two lengths: 25 cm and 50 cm.
Note Ensure that the ceiling can support the weight of the dome camera and the ceiling pole.
Items Needed Tools Needed
•OE-C8213 IP Dome Camera
•Threaded Mount Adapter
•Ceiling Pole Accessory
•Screws and Anchors for the
mounting surface (not supplied)
•Drill
•Screwdriver
1. Cut a cable access hole in the ceiling.
2. Attach the ceiling pole to the ceiling with the appropriate screws and screw anchors (not
provided).
3. Attach the threaded mount adapter to the top cap of the camera.
4. Thread the cables through the ceiling pole and the top cap of the camera.
Note After threading the cables through the tube, block the cable entry hole with the supplied
sponges to prevent insects from entering the tube.
5. Attach the top cap of the camera to the ceiling pole with the supplied screws and washers.
6. Connect the cables to the camera.
7. Attach the dome to the top cap of the camera and secure them with the supplied screw.

36847AD17
WALL MOUNTING WITH WALL MOUNT BRACKET
Items Needed Tools Needed
•OE-C8213 IP Dome Camera
•Threaded Mount Adapter
•Wall Mount Bracket or Long Wall
Mount Bracket
•Screws and Anchors for the
mounting surface (not supplied)
•Drill
•Screwdriver
1. Cut a cable access hole on the wall. Cables can also be threaded through the cable entry
knockout on the tube if desired.
2. Thread the cables through the wall mount bracket.
3. Block the cable entry hole with the supplied sponge.
4. Attach the wall mount bracket to the wall with the
appropriate screws and screw anchors (not
provided).
5. Attach the threaded mount adapter to the top cap of
the camera.
6. Thread the cables through the top cap of the camera
and attach the dome to the wall mount bracket with the supplied screws and washers.
7. Connect the cables to the dome camera.
8. Attach the dome to the top cap of the camera and
secure them with the supplied screw.

18
WALL MOUNTING WITH CORNER MOUNT
The corner mount must be used in conjunction with the wall mount bracket.
Items Needed Tools Needed
•
OE-C8213 IP Dome Camera
•Threaded Mount Adapter
•Wall Mount Bracket Accessory Kit
(OE-CALCL or OE-CALCS)
•Screws and Anchors for the
mounting surface (not supplied)
•
Drill
•Screwdriver
1. Cut a cable access hole on the wall. Cables can also
be threaded through the cable entry knockout on the
bracket if desired.
2. Secure the corner mount plate on the corner wall with
the appropriate screws and screw anchors.
3. Attach the wall mount bracket to the corner mount
plate with the supplied screws and washers.
4. Thread the cables through wall mount bracket and the
top cap of the camera.
5. Block the cable entry hole with the supplied sponge.
6. Attach the threaded mount adapter to the top cap of
the camera.
7. Attach the top cap of the camera to the wall mount
bracket with the supplied screws and washers.
8. Connect the cables to the dome camera.
9. Attach the dome to the top cap of the camera and secure them with the supplied screw.

36847AD19
POLE MOUNTING
The dome can be mounted on a pole with the small or large direct mounting accessory and a wall mount
bracket.
Items Needed Tools Needed
•OE-C8213 IP Dome Camera
•Threaded Mount Adapter
•Small / Large Pole Mount
Accessory Kit (OE-CALPS or OE-
CALPL)
•Screws and Anchors for the
mounting surface (not supplied)
•Drill
•Screwdriver
1. Fasten the small/large pole mount to the pole with stainless steel straps.
2. Attach the wall mount bracket to the pole mount with the supplied screws and washers.
3. Attach the threaded mount adapter to the top cap of the camera.
4. Thread the cables through the wall mount and the top cap of the camera.
5. Block the cable entry hole with the supplied sponge.
6. Attach the top cap of the camera to the wall mount with the supplied screws and washers.
7. Connect the cables to the dome camera.
8. Attach the dome to the top cap of the camera and secure them with the supplied screw.

20
NETWORK CAMERA MANAGER
SOFTWARE
OpenEye Network Camera Manager (NCM) is a software tool that allows you to quickly and easily connect
and configure your OpenEye IP Cameras. This software allows you to assign IP addresses, manage users,
configure video settings, and update firmware on multiple cameras at once.
The Network Camera Manager software is pre-installed on all OpenEye Recorders, and is also available for
download on the OpenEye website for installation on your personal computer or laptop.
INSTALLATION
LAUNCHING NETWORK CAMERA MANAGER
After installing the program on your PC or laptop, open the program to begin configuring your cameras.
Because Network Camera Manager is a Java application, you are able to install NCM on both Windows and
Linux platforms.
For Apex Windows and Linux platforms, Apex will be pre-installed on your OpenEye recorder. Follow the
instructions below to launch Network Camera Manager.
Launch from Apex Windows Platform
1. Exit the recorder Live Screen.
2. From the Windows Start menu, launch Network Camera Manager.