OpenEye CM-511 User manual

Accessories
CA-510G
CA-510W
CA-510C
CA-510P25
CA-510P50
CA-510PML
CA-510PMS
CA-510PA25
CA-510PA50
Camera
CM-511
www.openeye.net
Outdoor Speed Dome Camera
Installation Manual

ii

29243AC iii
CM-511 Outdoor Speed Dome Camera
Installation Manual
Manual Edition 29243AC – APRIL 2010
©2000-2010, OPENEYE
All Rights Reserved.
No part of this documentation may be reproduced in any means, electronic or mechanical, for any
purpose, except as expressed in the Software License Agreement. OpenEye shall not be liable for
technical or editorial errors or omissions contained herein. The information in this document is subject
to change without notice.
THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND.
THE ENTIRE RISK ARISING OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT. IN
NO EVENT SHALL OPENEYE BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL,
PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION, DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION),
EVEN IF OPENEYE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER IN
AN ACTION OR CONTRACT OR TORT, INCLUDING NEGLIGENCE.
This documentation is copyrighted. All other rights are reserved to OPENEYE. OPENEYE and
OpenEye are registered trademarks of OPENEYE in the United States and elsewhere; Windows, and
Windows XP Embedded are registered trademarks of Microsoft Corporation. All other brand and
product names are trademarks or registered trademarks of the respective owners.
OPENEYE
Liberty Lake, WA ●U.S.A.

iv
Important Safeguards
1. Read Instructions
Read all of the safety and operating instructions before using the product.
2. Retain Instructions
Save these instructions for future reference.
3. Attachments / Accessories
Do not use attachments or accessories unless recommended by the appliance manufacturer as they may cause
hazards, damage product and void warranty.
4. Installation
Do not place or mount this product in or on an unstable or improperly supported location. Improperly installed
product may fall, causing serious injury to a child or adult, and damage to the product. Use only with a mounting
device recommended by the manufacturer, or sold with the product. To insure proper mounting, follow the
manufacturer's instructions and use only mounting accessories recommended by manufacturer.
5. Power source
This product should be operated only from the type of power source indicated on the marking label.
Precautions
Operating
zBefore using, make sure power supply and others are properly connected.
zWhile operating, if any abnormal condition or malfunction is observed, stop using the camera
immediately and then contact your local dealer.
Handling
zDo not disassemble or tamper with parts inside the camera.
zDo not drop or subject the camera to shock and vibration as this can damage camera.
zDo not block the cooling holes on the bracket. This camera has a cooling fan inside the housing.
Blocking the cooling holes will cause heat to build up and cause malfunction.
zCare must be taken when you clean the clear dome cover. Scratches and dust will ruin the image
quality of your camera. Do not use strong or abrasive detergents when cleaning the camera body.
Use a dry cloth to clean the camera when it is dirty. In case the dirt is hard to remove, use a mild
detergent and wipe the camera gently.

29243AC v
Installation and Storage
zDo not install the camera in areas of extreme temperatures in excess of the allowable range. (-
50°C ~50°C / -58°F ~ 122°F)
zAvoid installing in humid or dusty places. The relative humidity must be below 90%.
zAvoid installing in places where radiation is present.
zAvoid installing in places where there are strong magnetic fields and electric signals.
zAvoid installing in places where the camera would be subject to strong vibrations.
Never face the camera toward the sun. Do not aim at bright objects. Whether the camera is in use or not,
never aim it at the sun or other extremely bright objects. Otherwise the camera may be smeared and
damaged.
Regulation
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
This symbol on the product or on its packaging indicates that this product shall not be
treated as household waste in accordance with Directive 2002/96/EC. Instead it shall be
handed over to the applicable collection point for the recycling of electrical and electronic
equipment. By proper waste handling of this product you ensure that it has no negative
consequences for the environment and human health, which could otherwise be caused if
this product is thrown into the garbage bin. The recycling of materials will help to
conserve natural resources.
For more details information about recycling of this product, please contact your local city
office, your household waste disposal service or the shop where you purchased the
product.
Compliance is evidenced by written declaration from our suppliers, assuring that any
potential trace contamination levels of restricted substances are below the maximum
level set by EU Directive 2002/95/EC, or are exempted due to their application.

vi
Warning
DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE.
DO NOT OPEN THE CABINET.
REFER SERVICING TO QUALIFIED PERSONNEL ONLY.
Caution
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN

29243AC vii
Standard Warranty
OpenEye warrants all new products to be free from defects in workmanship and material under normal use for a
period of two years after the date of purchase. Any defective product that falls under this warranty will, at OpenEye's
discretion, be repaired or replaced at no additional charge. OpenEye may elect to replace defective products with new
or factory reconditioned products of equal or greater value. Repairs made necessary by reason of misuse, alteration,
normal wear, or accident are not covered under this warranty.
Exceptions to this are listed below:
•Three Years on all Digital Recorders
•Three years on all fixed cameras
All products shall be covered by a one year advance replacement warranty*.
OpenEye will warrant all otherwise out of warranty replacement parts and repairs for 90 days from the date of
OpenEye shipment.
The above warranty is the sole warranty made by OpenEye and is in lieu of all other warranties by OpenEye express
and implied, including without limitation the warranties of merchantability and fitness for a particular purpose. Under
no circumstances will OpenEye be liable for any consequential, incidental, special or exemplary damages arising out
of or connected with the sale, delivery, use or performance of the product, even if OpenEye is apprised of the
likelihood of such damages occurring. In no event shall OpenEye liability exceed the purchase price of the product.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state or
country to country.
*Requires corresponding security deposit. Advanced Replacement limited to components only outside of the USA and
Canada.
For the most up to date information visit www.openeye.net

viii
NOTES:

29243AC ix
Table of Contents
INTRODUCTION...........................................................................11
OVERVIEW.....................................................................................................11
GENERAL OPERATION REQUIREMENTS...................................................11
System Configuration..................................................................................11
GETTING STARTED.....................................................................13
CAMERA CONTENTS....................................................................................13
DOME SETUP AND CABLE CONNECTION..................................................14
PREPARATIONS for Dome Setup..............................................................14
Dome Camera Setup ..................................................................................17
Switch Definition..................................................................................... 17
Communication Switch Setting............................................................... 18
Dome ID Setting .....................................................................................18
Dome Control Protocol Setting...............................................................19
Dome Cable Definition and Requirements..................................................20
Cable Requirements...............................................................................20
22-Pin Data Cable ..................................................................................21
RS-485 Connector Definition..................................................................21
22-Pin Connector Definition....................................................................22
Cable Wiring and Connection.................................................................23
Grounding Recommendation..................................................................24
DOME INSTALLATION ................................................................25
OVERVIEW.....................................................................................................25
DOME DIMENSIONS......................................................................................25
OPTIONAL ACCESSORIES...........................................................................25
Dome Camera Accessories ........................................................................25
Mounting Accessories.................................................................................26
Ceiling Mounting with Pole.......................................................................... 30
Wall Mounting with Wall Mount Bracket...................................................... 31
Wall Mounting with Corner Mount............................................................... 33
Pole Mounting.............................................................................................34
SPECIFICATIONS ........................................................................35
CAMERA SPECIFICATIONS..........................................................................35
PTZ SPECIFICATIONS...................................................................................36

x
NOTES:

29243AC 11
INTRODUCTION
OVERVIEW
With a weather resistant feature, the Integrated High Speed Dome Camera is applicable to outdoor installations.
The dome camera supports all-in-one cabling for easy installation and can be integrated with CCTV products,
such as DVRs, Control Keyboards, and CCTV accessories for a total surveillance solution. In addition, a large
set of built-in protocols provides connectivity to other surveillance systems. The built-in protocols include OPTIX
3, Pelco, VCL, Philips, AD-422, etc.
GENERAL OPERATION REQUIREMENTS
A minimum of one control device is required for operation, such as a control keyboard, or a DVR. The integrated
high speed dome camera contains a built-in receiver that decodes commands from a control device.
Connect dome cameras to other devices, as shown in the diagram below, to complete a video surveillance
system.
SYSTEM CONFIGURATION
Note To extend the network distance up to 1.2 km (4000 feet) and to protect the connected devices,
OpenEye recommends placing a repeater at the mid-point. However, a repeater may be needed with
network distances less than 1.2 km if the cables used are not CAT 5, 24-gauge cables. Refer to the
repeater’s manual for detailed information.

12
NOTES:

29243AC 13
GETTING STARTED
CAMERA CONTENTS
Before proceeding, please check that the box contains the items listed here. If any item is missing or has
defects, DO NOT install or operate the product and contact your dealer for assistance.
Dome Body All-in-one Data Cable for power
supply, video and telemetry Screws
Optical Cover Security Torx tool Waterproof Gasket
Quick Start Guide Installation and User Manuals Lubricant
Please carefully read these instructions before using this product.
Save this manual for future use.
510-Series Camera
Speed Dome
model no.XM5000 model no. CM-510
Installation Manual

14
DOME SETUP AND CABLE CONNECTION
Before installing or connecting the dome camera, please refer to this section and complete preparations for
dome setup and all switch settings.
PREPARATIONS FOR DOME SETUP
The following installation procedure is for the outdoor dome equipped with the sunshield housing. Please follow
the steps below to complete dome housing installation.
1. Unpack the dome package and take out the dome body.
2. Rotate the top holder and take it off from the dome body.

29243AC 15
3. Remove the protective cover and PE sheet.
4. Attach the dome cover to the camera body. Before doing
that, apply some lubricant on the cover’s waterproof
gasket. This helps keep moisture out of the dome.
5. Note that the tiny protrusion on the cover must align with
one of the four holes on the camera body.
6. Using both hands, gently press the dome cover using
both hands.

16
DO NOT press the cover as shown in the figure; this
may cause damage to the dome camera.
7. Screw the dome cover and body together.
8. Set the switches located on the bottom of the dome
camera. Refer to the section on Dome Camera Setup for
detailed information about various switch setting.

29243AC 17
DOME CAMERA SETUP
Before connecting the dome camera to other CCTV devices, please complete the camera’s ID and
communication switch settings. These switches are located on the bottom of the dome camera.
Switch Definition
Please refer to the following figure for switch location and definitions.
Communication
Switch
Dome Control Protocol Switch
ISP Connector
(for firmware upgrade)
Dome ID Switch
22-pin Connecto
r

18
Communication Switch Setting
The table below shows the function of each switch within the Communication Switch.
Communication Switch SW1 RS-485 Setting
SW2
SW3 Termination
SW4 Line Lock
SW5 System Initialization
SW6 Reserved
RS-485 is the interface that the dome camera uses
to communicate with its control device; for this
reason, the RS-485 setup of the dome and the
control device must be the same. The RS-485
default setting is half-duplex (see the diagram right).
Do not change the default setting without a qualified
specialist or supplier’s notice. As for the SW 3 and
SW 4, they are used for termination and Line Lock
adjustment respectively. The SW 5 is mainly used
when users want to restore the camera to the
factory default status; additionally, after a firmware
upgrade is carried out, users must reset the SW 5.
RS-485 Setting
Half-duplex Full -duplex
Dome ID Setting
Use the switch to change your speed dome ID by turning the arrow to the desired number. For instance, if the
dome ID is 123, the ID switch should be set as below.
Centesimal Digit Decimal Digit Single Digit
Note No two domes should have the same ID, or communication conflict may occur
Note The number 0 should be at the top, as shown, when setting the camera ID.

29243AC 19
Dome Control Protocol Setting
Define the protocol you are going to use based on the devices of your surveillance system. Generally, use one
protocol even if the devices are provided by different manufacturers. Use the switch to set your dome control
protocol and the baud rate. Refer to the table below and turn the arrow to choose a protocol for your speed
dome.
Switch No. Protocol Baud Rate
00 VCL 9600
01 Pelco D 2400
02 Pelco P 4800
04 Chiper 9600
05 Philips 9600
07 OPTIX 3 9600
08 AD422 4800
09 DM P 9600
11 Pelco D 4800
12 Pelco D 9600
13 Pelco P 2400
14 Pelco P 9600
15 JVC 9600
21 Kalatel-485 9600
22 Kalatel-422 4800
Example To set the protocol Pelco D, with switch no. 1 and baud rate 2400,
the protocol switch should be set as at right.
Note The number 0 should be at the top, as shown, when setting the
camera ID.

20
DOME CABLE DEFINITION AND REQUIREMENTS
For operation, the integrated dome camera requires a video cable to carry the video signals to the remote
viewing site, a power cable to power the dome and an RS-485 data cable to carry commands from the control
device.
Cable Requirements
For operation, the integrated high speed dome cameras require video and data cables as described below:
•The video cable sends video signals to a remote viewing site. Using a coaxial cable to send video signals
is recommended.
•RS-485 cable carries commands from a control device to the dome cameras. A CAT 5, 24 gauge cable is
recommended.
•The power cable provides AC 24V power supply to the dome.
Power Wire Length Specifications
Wire
Gauge Maximum Distance
22 27 feet
20 44 feet
18 69 feet
16 110 feet
14 175 feet
12 279 feet
10 444 feet
Note Ensure that the power supply corresponds with the dome’s power requirement, or product impairment
will occur. Contact a qualified maintenance engineer with any problems.