Opex Falcon+ User manual

May 2021
Falcon®+ Operator Manual
WARNING
Read this manual thoroughly before attempting to operate or service this
equipment. Keep a current copy for your reference.
9306900OM-EN Revision 21-01 Original Instructions
© 2019, 2021 OPEX® Corporation
All rights reserved. This document is provided by OPEX for use by their customers, partners and dealers. No portion
of these materials may be reproduced, published, or stored in a database or retrieval system, other than for its
intended use without the express, written consent of OPEX Corporation.
Falcon®+

2
Falcon®+ Operator Manual
OPEX Corporation
0.1. Contacting OPEX
For technical support:
OPEX Technical Support
835 Lancer Drive
Moorestown, NJ 08057 USA
Americas: 1 800.673.9288 -OR- 856.727.1950
EMEA: +1 800.673.9288
Australia: +1 800.945247
[email protected]
https://www.opex.com/support-service
Please have the model name and serial number of the product ready (see
“Equipment Model/Serial Number Location” on page 22 for more information).
For other inquiries:
OPEX® Corporation
305 Commerce Dr.
Moorestown, NJ 08057-4234 USA
Tel: [phone]
Fax: [phone]
https://www.opex.com/
If you find errors, inaccuracies, or any other issues or concerns with this
document, please contact the OPEX Technical Writers via email at:
[email protected]
For help with opexservice.com website-related issues, please contact the
OPEX Web Developers via email at: G[email protected]

3
Falcon®+ Operator Manual
OPEX Corporation
0.2. EC Declaration of Conformity
Declaration of Conformity
Application of Council Directive(s): 2014/35/EU; 2014/30/EU; 2012/119/EU;
2011/65/EU
Standard(s) to which conformity is declared: EN 60950-1:2006;
IEC 60950-1:2005(Second Edition) + Am1:2009 + Am 2:2013;
IEC CISPR22:2005+A1:2005+A2:2006(E); IEC CISPR24:2008+A1:2011;
BS EN 50581:2012
Manufacture’s Name: OPEX Corporation
Manufacture’s Address: 835 Lancer Drive
Moorestown, New Jersey 08057- 4225
United States of America
Importer’s Name: OPEX Corporation
Importer’s Address: Parc Technopolis – ZA de Courtaboeuf
3 avenue du Canada
Les Ulis, France
Type of Equipment: Document Scanner
Model No. : Falcon
Serial No. :
Year of Manufacture:
I, the undersigned, hereby declare that the equipment specified above conforms to the
above Directive(s) and Standard(s).
Place: Moorestown, New Jersey USA
(Signature)
Date: August 26, 2016 H. Scott Maurer
(Full Name)
President, OPEX International
(Position)

4
Falcon®+ Operator Manual
OPEX Corporation
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5
Falcon®+ Operator Manual
OPEX Corporation
0.3. Document History
0.4. Translation History
Language codes:
Doc
Rev Date Changes (click blue text to go to that page)
19-01 Dec. 9, 2019 Initial release.
21-01 May 10, 2021 Completely rewritten; new formatting, and updated
content throughout.
Table 1: Revision history for translated manuals
Source
(English version) Date Translation Revision
Details (click blue text to
go to that page)
Operator Manual
DE German ES Spanish IT Italian KO Korean
EN English FR French JA Japanese PL Polish

6 Table of Contents
Falcon®+ Operator Manual
OPEX Corporation
Table of Contents
0.1. Contacting OPEX .................................................................................... 2
0.2. EC Declaration of Conformity ................................................................. 3
0.3. Document History ................................................................................... 5
0.4. Translation History .................................................................................. 5
Chapter 1
Introduction
1.1. About the Manual .................................................................................. 12
1.1.1. Manual navigation aids .................................................................. 12
1.2. Safety Message Conventions ............................................................... 13
1.3. Safety Guidelines .................................................................................. 14
1.3.1. Safety Precautions ........................................................................ 14
1.3.2. Ergonomics ................................................................................... 15
Chapter 2
Overview
2.1. Main Controls and System Components .............................................. 18
2.2. Equipment Model/Serial Number Location ........................................... 22
2.3. Falcon+ System Components ............................................................... 23
2.3.1. Software ........................................................................................ 23
2.4. Specifications ........................................................................................ 24
Chapter 3
Operation
3.1. Power on the System and Launch CertainScan ................................... 28
3.2. CertainScan Operator Accounts ........................................................... 29
3.3. Logon To CertainScan .......................................................................... 30
3.4. CertainScan Main Interface .................................................................. 31
3.5. Select a Job to Launch CertainScan Run Screen ................................. 32
3.6. Job Run Screen .................................................................................... 34

Table of Contents 7
Falcon®+ Operator Manual
OPEX Corporation
3.6.1. Run Screen Buttons ...................................................................... 35
3.6.2. Run Screen Preview Image Icons ................................................. 36
3.7. Run Screen Display Views .................................................................... 38
3.8. Image Viewer Functions ....................................................................... 49
3.9. Information Window Selections ............................................................. 51
3.9.1. Additional Information Windows .................................................... 53
3.10. Item Preparation ................................................................................. 54
3.10.1. Skew ............................................................................................ 55
3.10.2. Scanning Items ............................................................................ 55
3.11. Run a Job and Scan Items .................................................................. 56
3.11.1. Stack Feeding ............................................................................. 56
3.12. Managing Operator Account ............................................................... 57
3.12.1. Add new Operator ....................................................................... 59
3.12.2. Job Access by Group .................................................................. 60
Chapter 4
Working with Jobs
4.1. Overview ............................................................................................... 67
4.2. Structured and Unstructured Jobs ........................................................ 67
4.3. Assigning a Page Type ......................................................................... 68
4.4. Page Type Locking ............................................................................... 69
4.5. Page Sub-Types ................................................................................... 70
4.6. Adjusting the Image Quality .................................................................. 71
4.6.1. Adjusting Capture Parameter screen buttons ............................... 71
4.7. Rescanning an Item .............................................................................. 74
4.8. Deleting Items From a Batch ................................................................ 75
4.9. Starting a New Batch ............................................................................ 76
4.10. Voiding Item or Set/Transaction .......................................................... 77
4.11. Editing a Batch While Scanning .......................................................... 80
4.12. Suspending and Resuming Multiple Batches ..................................... 81
4.12.1. CertainScan Internal Batch Editor ............................................... 82
4.12.2. Closing a Batch ........................................................................... 83
4.13. Rescan Feeder ................................................................................... 84

8 Table of Contents
Falcon®+ Operator Manual
OPEX Corporation
4.13.1. Pausing the Scanner and Using the Rescan Feeder .................. 84
4.13.2. Using the Rescan Feeder in Reject Condition ............................ 85
4.14. Multi-Feed Detection (MFD) ................................................................ 87
4.14.1. Disabling MFD While Scanning ................................................... 87
4.14.2. Pausing the Scanner and Disabling MFD ................................... 88
4.14.3. Using MFD Feeder Path in Reject Condition .............................. 88
4.15. ID Assist .............................................................................................. 89
4.15.1. Using ID Assist ............................................................................ 89
4.16. Multi-Slot ID Assist .............................................................................. 91
4.17. Key Assist ........................................................................................... 93
4.18. Clearing Paper Jams .......................................................................... 94
4.19. Clearing the Bins ................................................................................. 96
Chapter 5
Maintenance
5.1. Calibrating the Touchscreen Monitor .................................................... 98
5.2. Removing/Replacing the Printer Cartridge ........................................... 99
5.3. Removing/Replacing the Graphic Printer ............................................ 101
5.4. Attaching the Bin and Stacker Fingers ................................................ 105
5.4.1. Lower Stacker Fingers ................................................................ 105
5.4.2. Upper Stacker Fingers ................................................................ 106
5.4.3. Attaching the Stacker Finger ....................................................... 107
5.5. Bins ..................................................................................................... 109
5.6. Cleaning the Scanner ......................................................................... 110
5.6.1. Conveyor and Transport Assemblies .......................................... 110
5.6.2. Contact Image Sensor ................................................................. 111
5.6.3. Feed Assembly ............................................................................ 112
Chapter 6
Statistics and Batch Output File Extensions
6.1. Falcon+ Statistics ................................................................................ 114
6.1.1. Creating Statistic Reports ............................................................ 114
6.1.2. General Information ..................................................................... 116

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Falcon®+ Operator Manual
OPEX Corporation
6.1.3. Overall System Performance Measures ...................................... 117
6.1.4. Performance Details .................................................................... 118
6.1.5. Reject Terms ............................................................................... 119
6.1.6. Jams ............................................................................................ 122
6.1.7. Stops ........................................................................................... 128
6.2. Batch Output File Extensions .............................................................. 130
6.2.1. Extensions: .................................................................................. 130

10 Table of Contents
Falcon®+ Operator Manual
OPEX Corporation
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1
Falcon®+
Operator Manual
1. Introduction
1.1. About the Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.1.1. Manual navigation aids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.2. Safety Message Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.3. Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.3.1. Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.3.2. Ergonomics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

12 Introduction
Falcon®+ Operator Manual
OPEX Corporation
1.1. About the Manual
This manual contains information about the OPEX Falcon+ series of scanners,
operational procedures and safety-related components, including:
•safety information, safety hazards and precautions
•main component identification and function
•system specifications
•minor maintenance and cleaning
This information is intended for use by Falcon+ operators. The operator can
power up the machine, start a job, and place items onto the conveyor. They
can also perform minor maintenance.
This manual will be updated to reflect equipment design changes, or to correct
errors (a table detailing the document revision history can be viewed on
page 5). Be sure to retain the latest electronic release of the manual for your
reference. The latest release can be downloaded in PDF format at
www.opexservice.com.
1.1.1. Manual navigation aids
This manual is designed primarily for use on a tablet device. To improve
navigation, the manual contains blue underlined links you can click on or tap to
go directly to a particular page or web address. In addition, all items in the
“Table of Contents” as well as the bookmarks in the side bar of the PDF file can
be clicked or tapped to navigate directly to a particular page. Make sure to use
the latest version of Adobe® Acrobat Reader®* for optimal performance.
*Adobe and Acrobat Reader are registered trademarks of Adobe Systems Incorporated.
WARNING
Read this chapter thoroughly before using this equipment.

Introduction 13
Falcon®+ Operator Manual
OPEX Corporation
1.2. Safety Message Conventions
This manual uses the following conventions to alert you about safety hazards
associated with certain procedures and situations. Please be aware of these
conventions when reading the manual and operating the equipment:
DANGER
Indicates a hazardous situation that, if not avoided, will result in death or
severe injury. The use of this signal word is limited to the most extreme
situations.
WARNING
Indicates a hazardous situation that, if not avoided, could result in death or
serious injury.
CAUTION
Indicates a hazardous situation that, if not avoided, could result in minor or
moderate injury.
NOTICE
Indicates information considered important, but not hazard related (e.g.
messages relating to property damage).

14 Introduction
Falcon®+ Operator Manual
OPEX Corporation
1.3. Safety Guidelines
The information provided in this section is intended to educate you on various
safety issues regarding the operation and maintenance of the OPEX
equipment, and provides an explanation of the safety guidelines to be
observed when working with this equipment.
Note: This manual describes operation of the Falcon+ series of scanners. If
you have a different model, or any optional features, refer to that product’s
manual before proceeding with this manual.
1.3.1. Safety Precautions
•Be careful when working with AC power. Electrical wiring can be hot any
time the machine is plugged in. Failure to use caution may result in electric
shock or death.
•Do not set liquids/drinks on the scanner that could spill into the machine.
•Keep loose objects away from any exposed, moving parts of the machine.
The moving parts of the Falcon+ can become jammed and/or damaged by
foreign objects. Also, keep hands, hair, loose clothing or jewelry away from
the moving parts.
•Do not attempt to clean the machine while it is running. A cloth (or similar
material) should never be used to clean moving parts such as belts or
rollers. The use of such material on moving mechanisms can result in
damage to the machine or severe personal injury.
•Do not use flammable, high pressure, “canned air” to clean paper scraps
and dust from the machine.
•Do not move the machine while the power is on. Unplug the machine from
the power source first.
WARNING
Follow these safety guidelines to avoid injury whenever operating or
maintaining the equipment described in this manual. Failure to follow these
precautions may result in severe personal injury or damage to the machine.

Introduction 15
Falcon®+ Operator Manual
OPEX Corporation
1.3.2. Ergonomics
As in any occupation which requires you to perform the same motion
repeatedly during the course of your work, it is important to consider how you
perform your task. Always use proper operating procedures when operating
the scanner. Follow the directions for using and adjusting your chair and
scanner. Using improper procedures can result in a potentially serious injury.
The Falcon+ scanner has been designed for safe operation by over 95% of the
user population. Operation by individuals with limited reach capability or who
cannot follow the suggestions listed should be avoided or limited in duration.
To reduce possible risks, we strongly urge you to follow these suggestions:
•Maintain an upright body posture. Avoid the tendency to slump in your
chair. The angle between your torso and thighs should always be close to
90 degrees.
•Adjust the seat height on your chair or the height of the scanner so that
your elbow is approximately even with the top of the work surface when
your arms are near your sides and your feet are flat on the floor.
•Adjust your chair position to allow your torso to touch the front edge of the
scanner work surface. Chairs with arm rests that prevent this body position
should not be used.
•Adjust the touchscreen’s position, to minimize your reach movements to the
frequently touched areas during processing.
•Your position should allow you to comfortably reach the frequent work pick-
up area(s) and the frequently touched areas of the screen without
extending either arm fully or changing your posture.
•Occasionally change the angle of your posture and, if possible, vary your
tasks to create short breaks from the most repetitive motions.
•Avoid operating the machine for longer than a single 8-hour shift.
While no suggestions can guarantee completely against work-related injuries,
you will certainly increase your comfort and safety while operating the Falcon+
if you put these suggestions into practice. The scanner has been designed with
you in mind. If it is operated correctly, you should find your work experience
comfortable and enjoyable.

16 Introduction
Falcon®+ Operator Manual
OPEX Corporation
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2
Falcon®+
Operator Manual
2. Overview
2.1. Main Controls and System Components . . . . . . . . . . . . . . . . . . . 18
2.2. Equipment Model/Serial Number Location. . . . . . . . . . . . . . . . . . 22
2.3. Falcon+ System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
2.3.1. Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
2.4. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

18 Overview
Falcon®+ Operator Manual
OPEX Corporation
2.1. Main Controls and System Components
Figure 2-1: Main Controls and Components
Multi-Slot ID Assist Tower
Rack System
Integrated
Windows 10-based Host
Thickness Measuring
Pass-Through/
Printer
Bin Mirror
Conveyor/Feeder
with Bin Trays
Wireless Keyboard and Mouse
Rescan Feeder
Programmable Sort Bins
Device (TMD) Work Station
Touchscreen Monitor
Override
UPS
Main Power Switch
Bin 0
Computer with CertainScan
Software
drop slot, MFD Override,
CIS (inside scanner)

Overview 19
Falcon®+ Operator Manual
OPEX Corporation
The list below describes many of the controls and components of the Falcon+
system. Refer to Figure 2-1 on page 18.
Main Power Switch The main power switch is located on the left cover. This
is the main “on/off” switch for the Falcon+ scanner.
UPS (Uninterrupted Power Supply) The UPS supplies battery power to the
computer and monitor to allow a controlled shutdown of the Windows operating
system. The scanner should be plugged into the AC wall outlet and not the
UPS.
Host Computer The 64-bit computer with Windows 10 operating system
houses OPEX’s feature-rich CertainScan 5.0 host software.
Touchscreen Monitor Use the monitor to log in and out of the Falcon+
system. The monitor’s touchscreen controls should be used to operate the
system and run jobs.
Wireless Keyboard and Mouse with Tray Typically, the keyboard and
mouse are only used for setting up jobs and for use with other software. Use
the touchscreen monitor for running jobs and operating the scanner.
Conveyor Angled roller system that edge-justifies items before entering the
feeder.
Feeder The feeder uses a combination of electromechanical devices to
control how it will receive individual pieces or stacks, singulate them, and drive
them towards the scanner.
Rescan Feeder A mechanism that allows the operator to feed (one at a time)
items into the scanner which had been rejected or the auto-feeder is not able to
feed.
CIS The CIS (Contact Image Sensors) are in almost direct contact with the
items being scanned. They are integrated scanning modules made of an
illumination system, an optical system and a light-sensing system, and are
located underneath the transport door.
Sort Bins Scanned items are sorted to output bins. The Falcon+ offers three,
and the FalconV+ offers five programmable sort bins. Each scanner has an
additional pass-through bin (Bin 0) for sorting large or delicate items.

20 Overview
Falcon®+ Operator Manual
OPEX Corporation
Bin Mirror The bin mirror is mounted on the
panel on the top left of the upper bin. It enables a
convenient view of the contents in the top bin.
Multi-Feed Detection (MFD) Override Button
The MFD override button allows you to disable the
ultrasonic multi-feed detector when you are
scanning thicker pieces, such as items with sticky
notes attached.
Thickness Measuring Device (TMD) Override
The Thickness Measuring Device Override is a
feature that creates an open paper path, ideal for
processing large and delicate items. Slide the lever
to the right to disengage the Thickness Measuring
Device. If the job requires the TMD, the operator
will be prompted, stating that the TMD is not
engaged, which requires the operator to select
continue to override that piece.
Mirror
Top Bin
Lever