Opex STS Falcon User manual

© 2019, 2021, 2022 OPEX®Corporation
All rights reserved. This document is provided by OPEX for use by their customers, partners and dealers. No portion
of these materials may be reproduced, published, or stored in a database or retrieval system, other than for its
intended use without the express, written consent of OPEX Corporation.
October 2022
STS™ Operator Manual
WARNING
Read this manual thoroughly before attempting to operate or service this
equipment. Keep a current copy for your reference.
9296900OM-EN Revision 22-01 Original Instructions
STS™
Front Cover

2ContactingOPEX
STS™ Operator Manual
OPEX Corporation
Contacting OPEX
For technical support:
OPEX Technical Support
1224 N Church Street
Moorestown, NJ 08057 USA
Americas: 1 800.673.9288 -OR- 856.727.1950
EMEA: +1 800.673.9288
Australia: +1 800.945247
[email protected]
Please have the model name and serial number of the product ready (see
“Contacting OPEX Service” on page 66 for more information).
For other inquiries:
OPEX®Corporation
305 Commerce Dr.
Moorestown, NJ 08057-4234 USA
Tel: [phone]
Fax: [phone]
https://www.opex.com/
If you find errors, inaccuracies, or any other issues or concerns with this
document, please contact the OPEX Technical Writers via email at:
[email protected]
For help with opexservice.com website-related issues, please contact the
OPEX Web Developers via email at: [email protected]

Contacting OPEX 3
STS™ Operator Manual
OPEX Corporation
0.1. EC Declaration of Conformity
Declaration of Conformity
Application of Council Directive(s): 2014/35/EU; 2014/30/EU; 2012/119/EU;
2011/65/EU
Standard(s) to which conformity is declared: EN 60950-1:2006;
IEC 60950-1:2005(Second Edition) + Am1:2009 + Am 2:2013;
IEC CISPR22:2005+A1:2005+A2:2006(E); IEC CISPR24:2008+A1:2011;
BS EN 50581:2012
Manufacture’s Name: OPEX Corporation
Manufacture’s Address: 835 Lancer Drive
Moorestown, New Jersey 08057- 4225
United States of America
Importer’s Name: OPEX Corporation
Importer’s Address: Parc Technopolis – ZA de Courtaboeuf
3 avenue du Canada
Les Ulis, France
Type of Equipment: Document Scanner
Model No. : Falcon
Serial No. :
Year of Manufacture:
I, the undersigned, hereby declare that the equipment specified above conforms to the
above Directive(s) and Standard(s).
Place: Moorestown, New Jersey USA
(Signature)
Date: August 26, 2016 H. Scott Maurer
(Full Name)
President, OPEX International
(Position)

4ContactingOPEX
STS™ Operator Manual
OPEX Corporation
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Document History 5
STS™ Operator Manual
OPEX Corporation
Document History
Doc
Rev Date Changes (click blue text to go to that page)
19-00
(beta) May 29, 2019 Preliminary draft release for compliance testing.
19-01 Aug. 30, 2019 Initial release.
19-02 Dec. 5, 2019
Page 24 - STS can also be used with Falcon+
scanners. Added a note after the first paragraph.
Page 41 - added a sentence to confirm STS should be
powered up before the Falcon.
21-01 July 2021
Page 1 - Updated OPEX logo
Page 2 - corrected contact information
Page 3 - added DoC section
Page 51 - added section on proper care for ink
cartridge
page 67 - streamlined glossary to only include terms
mentioned in manual
Page 69 - updated “About OPEX Corporation” text
22-01 October 13,
2022
A few spelling/grammatical corrections.
Page 2 - updated contact information
Page 35, page 57 - Added warning that the printer may
activate when printer cover is open.

6 Table of Contents
STS™ Operator Manual
OPEX Corporation
Table of Contents
0.1. EC Declaration of Conformity ................................................................. 3
Chapter 1
Safety
1.1. Introduction ........................................................................................... 10
1.2. Safety conventions used in this manual ................................................ 11
1.3. Safety Guidelines .................................................................................. 12
1.4. Consignes de sécurité - traduction française ........................................ 13
1.5. Safety Labels ........................................................................................ 15
1.6. Emergency stops .................................................................................. 19
1.7. Ergonomics ........................................................................................... 20
Chapter 2
Introduction
2.1. Overview ............................................................................................... 24
2.1.1. Envelope Imaging and Envelope Sorting ...................................... 24
2.1.2. Envelope Extraction / Content Scanning ....................................... 25
2.2. Workflow - Pass 1 ................................................................................. 26
2.2.1. More on the Pass 1 job ................................................................. 27
2.3. Workflow - Pass 2 ................................................................................. 28
2.3.1. More on the Pass 2 Job ................................................................ 30
2.4. Other Workflows ................................................................................... 32
2.4.1. Insurance Blacklisting .................................................................... 32
2.4.2. Return Mail Processing ................................................................. 32
2.5. Main Components ................................................................................. 33
Chapter 3
Operation
3.1. Overview ............................................................................................... 40
3.2. Powering Up ......................................................................................... 40

Table of Contents 7
STS™ Operator Manual
OPEX Corporation
3.3. Navigating the Falcon CertainScan software ........................................ 43
3.4. Running Jobs ........................................................................................ 45
3.5. Using the Run Screen ........................................................................... 46
3.6. Scanning mail ....................................................................................... 47
3.6.1. Clearing jams ................................................................................ 47
Chapter 4
Maintenance
4.1. Cleaning the System ............................................................................. 50
4.1.1. Conveyor and pop-up gate assemblies ......................................... 50
4.2. Printer Maintenance .............................................................................. 50
4.2.1. Purging the printer ......................................................................... 52
4.2.2. Cleaning the printer head .............................................................. 56
4.2.3. Installing a new printer cartridge ................................................... 59
Chapter 5
Specifications
5.1. Specifications ........................................................................................ 62
5.1.1. Basic Configuration ....................................................................... 62
5.1.2. Envelope Specifications ................................................................ 62
5.1.3. Operational Specifications ............................................................. 63
5.1.4. Bin Specifications .......................................................................... 63
5.1.5. Printing Specifications ................................................................... 64
5.1.6. Environmental Specifications ........................................................ 64
5.2. Equipment layout and required floor space .......................................... 65
5.3. Contacting OPEX Service ..................................................................... 66
Chapter G
Glossary
G.1. List of Terms ........................................................................................ 68

8 Table of Contents
STS™ Operator Manual
OPEX Corporation
(This page intentionally blank)

STS™
Operator Manual
1. Safety
1.1. Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.2. Safety conventions used in this manual . . . . . . . . . . . . . . . . . . . 11
1.3. Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.4. Consignes de sécurité - traduction française . . . . . . . . . . . . . . . 13
1.5. Safety Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
1.6. Emergency stops . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
1.7. Ergonomics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

10 Safety
STS™ Operator Manual
OPEX Corporation
1.1. Introduction
The information provided in this chapter is intended to educate you on various
safety issues regarding the operation and maintenance of the OPEX
equipment described in this manual.
This chapter provides an explanation of the safety conventions used
throughout this manual, as well as safety guidelines to be observed when
working with this equipment.
WARNING
Read this chapter thoroughly before working with this equipment.