Opex STS Falcon User manual

© 2019, 2021, 2022 OPEX®Corporation
All rights reserved. This document is provided by OPEX for use by their customers, partners and dealers. No portion
of these materials may be reproduced, published, or stored in a database or retrieval system, other than for its
intended use without the express, written consent of OPEX Corporation.
October 2022
STS™ Operator Manual
WARNING
Read this manual thoroughly before attempting to operate or service this
equipment. Keep a current copy for your reference.
9296900OM-EN Revision 22-01 Original Instructions
STS™
Front Cover

2ContactingOPEX
STS™ Operator Manual
OPEX Corporation
Contacting OPEX
For technical support:
OPEX Technical Support
1224 N Church Street
Moorestown, NJ 08057 USA
Americas: 1 800.673.9288 -OR- 856.727.1950
EMEA: +1 800.673.9288
Australia: +1 800.945247
[email protected]
Please have the model name and serial number of the product ready (see
“Contacting OPEX Service” on page 66 for more information).
For other inquiries:
OPEX®Corporation
305 Commerce Dr.
Moorestown, NJ 08057-4234 USA
Tel: [phone]
Fax: [phone]
https://www.opex.com/
If you find errors, inaccuracies, or any other issues or concerns with this
document, please contact the OPEX Technical Writers via email at:
[email protected]
For help with opexservice.com website-related issues, please contact the
OPEX Web Developers via email at: [email protected]

Contacting OPEX 3
STS™ Operator Manual
OPEX Corporation
0.1. EC Declaration of Conformity
Declaration of Conformity
Application of Council Directive(s): 2014/35/EU; 2014/30/EU; 2012/119/EU;
2011/65/EU
Standard(s) to which conformity is declared: EN 60950-1:2006;
IEC 60950-1:2005(Second Edition) + Am1:2009 + Am 2:2013;
IEC CISPR22:2005+A1:2005+A2:2006(E); IEC CISPR24:2008+A1:2011;
BS EN 50581:2012
Manufacture’s Name: OPEX Corporation
Manufacture’s Address: 835 Lancer Drive
Moorestown, New Jersey 08057- 4225
United States of America
Importer’s Name: OPEX Corporation
Importer’s Address: Parc Technopolis – ZA de Courtaboeuf
3 avenue du Canada
Les Ulis, France
Type of Equipment: Document Scanner
Model No. : Falcon
Serial No. :
Year of Manufacture:
I, the undersigned, hereby declare that the equipment specified above conforms to the
above Directive(s) and Standard(s).
Place: Moorestown, New Jersey USA
(Signature)
Date: August 26, 2016 H. Scott Maurer
(Full Name)
President, OPEX International
(Position)

4ContactingOPEX
STS™ Operator Manual
OPEX Corporation
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Document History 5
STS™ Operator Manual
OPEX Corporation
Document History
Doc
Rev Date Changes (click blue text to go to that page)
19-00
(beta) May 29, 2019 Preliminary draft release for compliance testing.
19-01 Aug. 30, 2019 Initial release.
19-02 Dec. 5, 2019
Page 24 - STS can also be used with Falcon+
scanners. Added a note after the first paragraph.
Page 41 - added a sentence to confirm STS should be
powered up before the Falcon.
21-01 July 2021
Page 1 - Updated OPEX logo
Page 2 - corrected contact information
Page 3 - added DoC section
Page 51 - added section on proper care for ink
cartridge
page 67 - streamlined glossary to only include terms
mentioned in manual
Page 69 - updated “About OPEX Corporation” text
22-01 October 13,
2022
A few spelling/grammatical corrections.
Page 2 - updated contact information
Page 35, page 57 - Added warning that the printer may
activate when printer cover is open.

6 Table of Contents
STS™ Operator Manual
OPEX Corporation
Table of Contents
0.1. EC Declaration of Conformity ................................................................. 3
Chapter 1
Safety
1.1. Introduction ........................................................................................... 10
1.2. Safety conventions used in this manual ................................................ 11
1.3. Safety Guidelines .................................................................................. 12
1.4. Consignes de sécurité - traduction française ........................................ 13
1.5. Safety Labels ........................................................................................ 15
1.6. Emergency stops .................................................................................. 19
1.7. Ergonomics ........................................................................................... 20
Chapter 2
Introduction
2.1. Overview ............................................................................................... 24
2.1.1. Envelope Imaging and Envelope Sorting ...................................... 24
2.1.2. Envelope Extraction / Content Scanning ....................................... 25
2.2. Workflow - Pass 1 ................................................................................. 26
2.2.1. More on the Pass 1 job ................................................................. 27
2.3. Workflow - Pass 2 ................................................................................. 28
2.3.1. More on the Pass 2 Job ................................................................ 30
2.4. Other Workflows ................................................................................... 32
2.4.1. Insurance Blacklisting .................................................................... 32
2.4.2. Return Mail Processing ................................................................. 32
2.5. Main Components ................................................................................. 33
Chapter 3
Operation
3.1. Overview ............................................................................................... 40
3.2. Powering Up ......................................................................................... 40

Table of Contents 7
STS™ Operator Manual
OPEX Corporation
3.3. Navigating the Falcon CertainScan software ........................................ 43
3.4. Running Jobs ........................................................................................ 45
3.5. Using the Run Screen ........................................................................... 46
3.6. Scanning mail ....................................................................................... 47
3.6.1. Clearing jams ................................................................................ 47
Chapter 4
Maintenance
4.1. Cleaning the System ............................................................................. 50
4.1.1. Conveyor and pop-up gate assemblies ......................................... 50
4.2. Printer Maintenance .............................................................................. 50
4.2.1. Purging the printer ......................................................................... 52
4.2.2. Cleaning the printer head .............................................................. 56
4.2.3. Installing a new printer cartridge ................................................... 59
Chapter 5
Specifications
5.1. Specifications ........................................................................................ 62
5.1.1. Basic Configuration ....................................................................... 62
5.1.2. Envelope Specifications ................................................................ 62
5.1.3. Operational Specifications ............................................................. 63
5.1.4. Bin Specifications .......................................................................... 63
5.1.5. Printing Specifications ................................................................... 64
5.1.6. Environmental Specifications ........................................................ 64
5.2. Equipment layout and required floor space .......................................... 65
5.3. Contacting OPEX Service ..................................................................... 66
Chapter G
Glossary
G.1. List of Terms ........................................................................................ 68

8 Table of Contents
STS™ Operator Manual
OPEX Corporation
(This page intentionally blank)

STS™
Operator Manual
1. Safety
1.1. Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.2. Safety conventions used in this manual . . . . . . . . . . . . . . . . . . . 11
1.3. Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.4. Consignes de sécurité - traduction française . . . . . . . . . . . . . . . 13
1.5. Safety Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
1.6. Emergency stops . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
1.7. Ergonomics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

10 Safety
STS™ Operator Manual
OPEX Corporation
1.1. Introduction
The information provided in this chapter is intended to educate you on various
safety issues regarding the operation and maintenance of the OPEX
equipment described in this manual.
This chapter provides an explanation of the safety conventions used
throughout this manual, as well as safety guidelines to be observed when
working with this equipment.
WARNING
Read this chapter thoroughly before working with this equipment.

Safety 11
STS™ Operator Manual
OPEX Corporation
1.2. Safety conventions used in this manual
This manual uses the following conventions to alert you about safety hazards
associated with certain procedures and situations. Please be aware of these
conventions when reading the manual and operating the equipment:
DANGER
Indicates a hazardous situation that, if not avoided, will result in death or
severe injury. The use of this signal word is limited to the most extreme
situations.
WARNING
Indicates a hazardous situation that, if not avoided, could result in death or
serious injury.
CAUTION
Indicates a hazardous situation that, if not avoided, could result in minor or
moderate injury.
NOTICE
Indicates information considered important, but not hazard related (e.g.
messages relating to property damage).

12 Safety
STS™ Operator Manual
OPEX Corporation
1.3. Safety Guidelines
This section provides safety guidelines to be observed when working with this
equipment.
Operator training - Operator training is required prior to performing the
procedures described in this manual.
Keep loose objects away from any exposed, moving parts of the machine - The
moving parts of the STS™, such as the conveyor, can become jammed and/or
damaged by foreign objects. Keep hands, hair, loose clothing and jewelry away
from the moving parts.
Conveyor systems - Do not sit, stand, or travel on any part of the conveyor
system.
Liquids - Do not set liquids (such as drinks) on the surface that could spill into
the machine.
Electrical safety - Be careful when working with AC power. Electrical wiring can
be hot any time the machine is plugged in. Failure to use caution may result in
electric shock or death.
Machine design - Do not modify the design or configuration of the equipment
without consulting OPEX or your authorized representative.
Machine Maintenance - Machine maintenance, particular operations, and all
adjustments, whether mechanical or electrical, shall be carried out by persons
authorized to do so in accordance with a safe system of work.
Do not attempt to clean the machine while it is running - A cloth (or similar
material) should never be used to clean moving parts such as belts or rollers.
The use of such material on moving mechanisms can result in damage to the
machine or severe personal injury. If a belt, roller, gate or similar part needs to
be cleaned, hand-crank the part during cleaning or clean it while stationary.
WARNING
Follow these safety guidelines whenever operating or maintaining the
equipment described in this manual.

Safety 13
STS™ Operator Manual
OPEX Corporation
Do not use flammable, high pressure, “canned air” to clean dust and debris
from the machine.
Familiarize yourself with the location(s) of machine Emergency Stop switches -
The E-Stop switches enable a quick stop of all motors in the machine, in the
event of an emergency involving potential personnel injury. Do not use E-Stops
for normal stopping. For more on proper operations of the machine, refer to
“Operation” on page 39.
Machine access - Keep all areas around the machine clear of obstacles.
Machine Relocation - Do not move the machine while the power is on. Unplug
the machine from the power source first.
Electrical outlet - The socket-outlet shall be installed near the equipment and
shall be easily accessible.
Keep away from children - This equipment is not suitable for use in locations
where children are likely to be present.
1.4. Consignes de sécurité - traduction française
Formation des opérateurs - Une formation des opérateurs est nécessaire
avant de suivre les procédures décrites dans ce manuel.
Gardez les objets lâches à l'écart des parties exposées et mobiles de la machine
- Les parties mobiles du STS™, telles que le convoyeur, peuvent être
bloquées et / ou endommagées par des objets étrangers. Gardez les mains,
les cheveux, les vêtements lâches et les bijoux loin des pièces mobiles.
Systèmes de convoyeur - Ne vous asseyez pas, ne vous tenez pas debout et
ne vous déplacez pas sur une partie du système de convoyeur.
Liquides - Ne pas mettre de liquides (comme des boissons) sur la surface qui
pourrait se répandre dans la machine.
Sécurité électrique - Soyez prudent lorsque vous travaillez avec le courant
alternatif. Le câblage électrique peut être chaud chaque fois que la machine
est branchée. Ne pas faire preuve de prudence peut entraîner un choc
électrique ou la mort.
Conception de la machine - Ne modifiez pas la conception ou la configuration
de l'équipement sans consulter OPEX ou votre représentant autorisé.

14 Safety
STS™ Operator Manual
OPEX Corporation
L'entretien des machines - La maintenance de la machine, les opérations
particulières et tous les réglages, qu'ils soient mécaniques ou électriques,
doivent être effectués par des personnes autorisées à le faire conformément à
un système de travail sûr.
N'essayez pas de nettoyer la machine pendant son fonctionnement - Un
chiffon (ou un matériau similaire) ne doit jamais être utilisé pour nettoyer les
pièces mobiles telles que les courroies ou les rouleaux. L'utilisation d'un tel
matériau sur les mécanismes de déplacement peut endommager la machine
ou subir des blessures graves. Si une ceinture, un rouleau, une grille ou une
pièce similaire doivent être nettoyés, faire manivellez la pièce pendant le
nettoyage ou la nettoyer en stationnaire.
N'utilisez pas d'air comprimé inflammable, à haute pression pour nettoyer la
poussière et les débris de la machine.
Familiarisez-vous avec l'emplacement de la machine Interrupteurs d'arrêt
d'urgence - Les interrupteurs E-Stop permettent un arrêt rapide de tous les
moteurs de la machine en cas d'urgence impliquant un risque de blessure
corporelle. Ne pas utiliser les arrêts d'urgence pour un arrêt normal. Pour en
savoir plus sur le bon fonctionnement de la machine, voir "Fonctionnement" à
la page 39.
Accès à la machine - Gardez toutes les zones autour de la machine sans
obstacles.
Relocalisation de la machine - Ne déplacez pas la machine tant que l'appareil
est sous tension. Débranchez d'abord la machine de la source d'alimentation.
Sortie électrique - La prise doit être installée à proximité de l'équipement et
doit être facilement accessible.
Tenir à l'écart des enfants - Cet équipement ne convient pas aux endroits où
les enfants sont susceptibles d'être présents.

Safety 15
STS™ Operator Manual
OPEX Corporation
1.5. Safety Labels
Labels are used in specific locations on the STS to alert you to certain safety
hazards and provide important information about the machine. These labels
may appear in various languages or styles depending on the region or country
where the machine is operating:
•Bilingual English/Spanish labels for US machines
•Bilingual English/French labels for Canadian machines
•Graphics-only labels for EU and various international machines (no text).
Although they appear different, the locations of these labels are identical.
CAUTION
Follow the safety precautions described by these labels to avoid injury when
operating the STS. Failure to follow these precautions may result in severe
personal injury or damage to the machine.

16 Safety
STS™ Operator Manual
OPEX Corporation
1.5.0.1. E-Stop ring label
Location: Front of machine in two locations (Table 1-1).
Purpose: Draws attention to location of Emergency Stop button.
Table 1-1: E-Stop Ring label
Label location Description
All (8156400)

Safety 17
STS™ Operator Manual
OPEX Corporation
1.5.0.2. Tangle Warning
Location: Front of the machine next to each E-Stop switch.
Purpose: Caution to keep hands, hair, clothing, and loose jewelry away from
any exposed, moving parts of the machine. The moving parts of the STS can
become jammed and/or damaged by foreign objects (Figure 1-1).
Figure 1-1: Tangle label
The tangle warning label appears next to each E-Stop switch.

18 Safety
STS™ Operator Manual
OPEX Corporation
1.5.0.3. Ratings / Serial Number label
Location: Back of machine (Table 1-2).
Purpose: Identifies product electrical ratings, machine serial number, CE logo.
Table 1-2: Ratings/Serial Number label
Label location Description
US (8189200)
EU (8189300)

Safety 19
STS™ Operator Manual
OPEX Corporation
1.6. Emergency stops
For operator safety, the STS™ incorporates Emergency-Stop switches to stop
the machine in the event of an emergency.
The machine has two large, red colored mushroom-shaped Emergency stop
(E-stop) switches shown in Figure 1-2. These E-stops can be used to stop the
machine in an emergency situation.
Note: E-Stops should not be used for normal stopping. For more on proper
operations of the machine, refer to “Operation” on page 39.
Figure 1-2: STS E-Stop locations
WARNING
Emergency stop switches do not remove power from all electrical devices
within the STS. Power to other AC devices remains energized after the E-
Stop switch is pushed.

20 Safety
STS™ Operator Manual
OPEX Corporation
To restart the machine:
Once an E-Stop has been pressed, an Authorized Employee will perform the
following steps to restart the machine:
1. Inspect the machine to determine the cause of the emergency or accidental
stoppage.
2. Repair the fault, and verify that the machine is safe to operate.
3. Remove all tools and other materials from the area.
4. Ensure the machine is operationally intact.
5. Notify affected persons that the machine will be restarting.
6. Make sure everyone is safely away from the machine.
7. Pull up on the E-Stop button to deactivate it.
8. Restart the machine from the Run screen.
1.7. Ergonomics
As in any occupation that requires you to perform the same motion repeatedly
during the course of your work, it is important to consider how you perform your
task.
Follow the directions for using and adjusting your chair and scanner. Using
improper procedure can result in a potentially serious injury. This system has
been designed for safe operation by over 95% of the user population.
Operation by individuals with limited reach capability or who cannot follow the
suggestions listed should be avoided or limited in duration.
To reduce possible risks, we strongly urge you to follow these suggestions:
NOTICE
Always observe the following guidelines when operating the STS and Falcon
series scanner.