Oppo A11W User manual

V0.1.1
50198063

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This user manual provides the product safety information. Before using the phone, please read the
Important Information Guide (IIG) carefully. OPPO have preinstalled the Quick Guide application
and some operational suggestions in your device, please read both carefully.

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Declaration
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OPPO is trademark or registered trademark of Guangdong OPPO MobileTelecommunications Corp.,
Ltd. © 2010 OPPO. All rights reserved.
Without the prior written permission of OPPO, reproduction, transfer, distribution or storage of the
contents in this document in any form is prohibited.
OPPO operates a policy of ongoing development. Thus, OPPO reserves the right to make changes or
improvements to any of the products described in this document without prior notice.
The contents of this document are all provided "as is". Except as required by applicable law, no
warranties of any kind, either express or implied, are made in relation to the accuracy, reliability or
contents of this document.
To the maximum extent permitted by applicable law, under no circumstances shall OPPO or any of its
licensors be responsible for any loss of data or income or any special, incidental, consequential or
indirect damages howsoever caused.
Product's supplies as well as related application software and accessories might be vary with areas.
For detail information, please refer to OPPO authorized distributor
This device may contain commodities, technology or software subject to export laws and regulations
from Thailand and other countries. Diversion contrary to law is prohibited.

Safety
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Switch on safely
Road safety comes first
Please do not use phone at gasoline / service stations, places near fuel and chemicals.
Switch off at gas station
Mobile phones might cause interference. Phone use on airplanes is dangerous and prohibited.
Switch off when taking an airplane
Switch off around medical equipment
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Operation is subject to the following two conditions:
Please read the following instructions before useing the mobile phone Without following these instructions it
might be dangerous or illegal. Further information about safety are provided by this user manual.
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Do not switch on the device when phone use is prohibited or when it may cause interference
or danger.
Obey and follow all related local laws. Use both hands when driving. Road safety should always
come first.
Hospitals or healthcare organizations might use equipments which are sensitive to radio
frequency. Please follow all the rules and regulations.

All wireless devices might be susceptible to interference, which could affect performance.
Interference
Switch off at blasting area
Please obey all related regulations. Please do not use this device at blasting area.
Appropriate use of the phone
The device is not water-resistant. Please keep it dry.
Water-resistance
Connect with other devices
Only qualified personnel or OPPO technician may install or repair this product.
Qualified service
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Use the phone only at appropriate places. After switching it on, please do not touch the
antenna area if possible.
Please use the exclusive accessories and batteries approved by OPPO. Accessories which
are not approved by OPPO may damage the phone and it. may cause danger.
When connecting with other devices, please read this user manual to learn more detailed
and accurate andsafety instructions. Do not connect with incompatible products.

Battery precautions in use
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Please do not weld battery terminals. Otherwise, it may cause battery leakage, overheat, explosion and
fire.
Please do not press or pierce the battery with hard objects (for example needle or other sharp objects
must not be placed in your back pocket), to avoid damage, battery leak, overheating or fire.
Battery liquid may be harmful if contacted with skin or clothes, your skin might be hurt. Please
immediately wash it with water, or go to hospital at once to seek medical help if necessary.
If there are any abnormal phenomenon like high temperature, discoloration, distortion, bulging, leakage,
etc. during operation, charging or preservation, please cease to use the device.
Do not expose the battery liquid to eyes. It might cause potential blindness. When happens, wash your
eyes immediately or go to the hospital if serious.
Do not disassemble or modify the battery, as it may cause battery leakage, overheat, explosion or fire.
Do not place or use the battery near fire, heater or other high temperature places. Otherwise, it may
cause battery leakage, overheat, explosion or fire.
If there is battery leakage or strange smell, please immediately move it from open flame in order to
avoid fire or explosion.

Warning: Please do not charge the battery over 12 hours.
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Please keep the battery away from moist or wet areas from moisture. Otherwise, it may cause battery
overheat, fuming and corrosion.
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Do not place the battery directly to sunlight, car or other high temperature areas. Otherwise, battery
leakage and overheat may make battery performance descend and service life affected. Keep the
battery in a well-ventilated area.
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Do not use the battery or connect it to a high-voltage power supply, otherwise it may cause a short
circuit or burst.
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The battery can be charged and discharged hundreds of times at least, but it will eventually wear out.
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Do not dispose the battery as household waste. Dispose of the battery according to local regulations.
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Caution : Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries
according to the instructions.

To save power and extend the battery life, please do as follows:
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Please do not charge or make calls during rainstorm. Please do not place the charger near a container
with water in order to avoid charger overheat, electric leakage and other troubles caused by splashing
water.
If the charger is exposed to water or other liquid, please immediately unplug the power supply from
socket in order to avoid overheat, fire, electric shock and charger errors.
Please do not disassemble or modify charger, as it may cause personal injury, electric shock, fire and
charger damages.
Please do not use the charger in moist places, otherwise it may cause short circuit, fire or damage to
the charger .
Please do not touch the charger, cable and power socket with wet hands, as it may cause electric
shock.
Do not place heavy objects on power cord or modify cables, as it may cause electric shock or fire.
Make sure to hold the charger correctly while unplugging it. Do not pull the power cord as it may get
damaged and cause electric shock or fire.

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▶ Before cleaning the device, please unplug it from the socket first.
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Charger precautions in use
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Do not charge the battery under the following conditions:
▶ Direct exposure to sunlight.
Please do not use short-circuit charger, as it may cause electric shock, fuming or damages for
charger.
Please do not use improper plug and outlet, make sure the plug and outlet are appropriate,
otherwise it may cause fire.
Please use the specified voltages for the given charger. As other voltages may cause leakage or fire.
It may also damage your phone and battery.
The brighter the screen the more battery energy will be consumed; you may lessen the screen
brightness and minimize the sleep time in display settings.
When using features like Bluetooth and Wi-Fi, it will consume more energy. Please close those
functions when they are not in use.
Please only use OPPO charger. Please ensure to use only the charger offered by the manufacturer.
Using unauthorized charger may cause danger and violate the authorization of the phone and the
guarantee article.

Driving safely
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▶ Areas with humidity, dust or huge vibration (as troubles might be caused) .
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Areas near TV, radio and other electrical appliances (image or sound effect might be affected).
Safety shall come first when you are driving a car. If you decide to use the phone while driving, make
sure to follow related regulations in the area or country.
Please do not store or carry your mobile phone and accessories with liquid or inflammable gas. Please
always remember the safety airbag in your car will open rapidly in case of an accident so make sure you
do not place your phone and accessories on top of them.
When searching for location, buildings, directions and distance please do not rely solemnly on the map
in your phone, these applications are only for reference purposes. Map, directions and location info is
provided by service provider, these info is changing all the time, and in some places these features are
not supported, so map route and compass may be incorrect, incomplete or unsupported.
Electromagnetic waves, the surrounding environment and even the magnets in your earphones will
disrupt the accuracy of the compass, so please only use it for reference.
If you don't want to disclose your location please do not use apps that can record your location, please
obey the rules, law and your local regulations.
Adapter shall be installed near the equipment and shall be easily accessible.

Operating environment
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▶
When connecting the device or its accessories to other devices, please read the user manual and
familiarize yourself with the safety information. Do not connect to incompatible products.
When in places of bursting danger, please switch your device off. Do not charge and obey the
regulations. If sparks appear in those places it’s likely to cause burst or fire. In bursting area please pay
attention to the signs and avoid danger, these places includ gas station, the bottom of a ship, chemical
factory, vehicles using gas, places where in the air there is chemicals and at places vehicles are
required to stop.
On rare occasions, using the device in some vehicles may affect the electronic devices of the car. On
this occasion, please do not use the device to avoid losing security guarantee.
Please do not use mobile phone around poor signal or high accuracy electronic equipment. Interference
from radio wave may cause misoperation or other troubles for electronic equipment.
Mobile phone may interfere with normal operations of electronic equipment and medical device. Please
observe related regulations while you are using mobile phone in these areas. Please check your power
on/off settings to ensure that your mobile phone would not power on automatically during this.
This special regulation shall be observed wherever you are. And you shall switch off the device when
phone use is prohibited or when it may cause interference or danger.
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Please operate your phone only in between 10°C~45°C temperature and 35~85% humidity. When using
your mobile phone, try to avoid regular telephones,TV and office equipments as far as you can to make
sure it doesn't interfere with any of those devices.

FCC Statement:
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
NOTE: The manufacturer is not responsible for any radio or TV interference caused by unauthorized
to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
interference by one or more of the following measures:
‐Reorient or relocate the receiving antenna.
‐Increase the separation between the equipment and receiver.
‐Consult the dealer or an experienced radio/TV technician for help.

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CE certification information (SAR)
Additional Important Health and Safety Information
Do not place the phone near magnetic card and other magnetic objects, as information stored in floppy
disc, memory card and credit card might be damaged by phone's magnetic radiation.
This device was tested for typical body-worn operations with the back of the handset kept kept 1.5cm
away from. To maintain compliance with RF exposure requirements, use accessories that maintain a
1.5cm separation distance between the user's body and the back of the handset. The use of belt clips,
holsters and similar accessories should not contain metallic components in its assembly. The use of
accessories that do not satisfy these requirements may not comply with RF exposure requirements, and
should be avoided.
If you are using pacemaker, hearing aid, cochlear implant or other device, please use the phone
according to the doctor’s advice.
Please do not use the phone if antenna is damaged. Otherwise, it may cause personal injury.
Please place drawing pin and other metallic objects far away from phone receiver. As there is
magnetic effect/field when phone speaker works, these small metallic objects may be attracted to the
device and personal injury and phone damage may be caused.

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Excessive sound pressure from eraphones and headphons can cause hearing loss.
Due to the used enclosure material, the mobile phone shall only be connected to a USB Interface of
version 2.0 or higher. The connection to so called power USB is prohibited.
Your phone can only use OPPO authorized batteries and chargers. Using other products may cause
battery leakage, overheat or fire. OPPO will not take any responsibility for accidents or problems
caused by using accessories that are not approved by OPPO.
Do not disassemble or modify the phone. Otherwise, it may cause phone damage, electric leakage
and circuit troubles.
Do not force the display or use the display to beat other things. Otherwise, it may cause display
damage and leakage of the liquid inside the LCD. The liquid of the LCD may cause blindness if it
comes in contact with your eyes. If that happens, flush your eyes with water immediately (do not rub
your eyes) and go to hospital for help.
Avoid the phone to expose in moisture area, water or other liquid, as it may cause overheat, electric
leakage and other problems may occur.
This Headset should only be used on this mobile phone.

All other equipment shall:
a) protect the user from unintentional acoustic outputs exceeding those mentioned above; and
b) have a standard acoustic output level not exceeding those mentioned above, and automatically return to
an output level not exceeding those mentioned above when the power is switched o; and
c) provide a means to actively inform the user of the increased sound pressure when the equipment is
operated with an acoustic output exceeding those mentioned above. Any means used shall be
acknowledged by the user before activating a mode of operation which allows for an acoustic output
exceeding those mentioned above. The acknowledgement does not need to be repeated more than once
every 20 h of cumulative listening time; and
d) have a warning as specied in Zx.3; and
e) not exceed the following:
1) equipment provided as a package(player with its listening device), the acoustic output shall be ≦100
dBA ,measured while playing the xed“programme simulation noise”described in EN 50332-1; and
2) a personal music player provided with an analogue electrical output socket for a listening device, the
electrical output shall be ≦150mV measured as described in EN 50332-2, while playing the xed
“programme simulation noise”described in EN 50332-1.

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If the screen comes in contact with liquid, metal dust or other objects, please clean immediately.
Please do not touch the connection port of the phone, because static electricity may harm the
components in the device.
Please do not hit or scratch the screen with sharp objects; please do not place heavy objects on
the screen, or press any point on the screen for too long.
Care and Maintenance
Your phone is a product of superior design and craftsmanship and should be treated with care.
The following suggestions will help you observe warranty terms and prolong the life of the device.
Do not knock, shake or drop the phone to avoid troubles or fire.
Do not place the battery, phone or charger in micro-wave oven or high voltage equipment.
Otherwise, it may cause circuit damage, fire and other accidents.
Do not use the phone around flammable, explosive gas as it may cause phone damage and fire.
Do not place the phone in areas with high temperature, high humidity and lots of dust as it may
damage the device.
Please do not press or twist the device (for example sit on it, put it in your back pocket or twist it),
if you twist it too hard, it may broke the screen or the device.
5G wifi indoor used only.

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Do not place the phone on uneven or unstable table to avoid dropping the device.
Please keep the phone out of the reach of children, in order to protect them from causing injuries.
Use soft clean and dry to clean the phone, battery and charger.
Avoid using special adhesive protectors as the glue may cause damage to the painting.
Do not paint the phone. Paint may clog the moving parts and may cause the phone operation.
Do not use ethanol, thinner agent or benzene, etc. to clean the phone. If there is oil, stain or other
dirt that cannot be easily removed, please use tissue or soft cloth with water to clean it, do not use
your fingernails or knife to avoid scratching the screen.
The socket with dirt may cause poor contact or connection with the charger and your phone may
power down without charging. Regularly clean the power socket.
When the phone is transmitting or saving info, please do not uninstall the SIM card, otherwise you
may loose some important information or harm your device.
Use only the supplied or approved replacement antenna. Modified accessories may damage the
phone or violate administer regulations of radio devices.
Your phone, battery and charger are not waterproof, please do not use it in bathroom or other high
humidity areas, and avoid getting it wet by rain.

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EU Regulatory Conformance
OPPO Mobile Warranty Information
I: Service Terms Thank you for using OPPO mobile phone. We will provide our product with
comprehensive warranty services in accordance with applicable national laws and regulations.
Warning: Before using the phone, please read these health and safety information carefully. Some people
may get dizzy or convulsion when seeing flashing lights for example lights from playing games or watching
videos, if you have this kind of symptom, please consult your doctor. If you have following symptoms:
headache, dizziness, convulsion, eyes or muscle cramp, loss of consciousness, involuntary body moving
or loss of direction, please stop using the device immediately and consult your doctor. Avoid using the
device for too long, keep proper distance from your eyes, set proper brightness and have rest when
needed.
This device only supports the standard Micro SIM card, using non-standard SIM card may harm the
device.
Notice: Observe the national local regulations in the location where the device is to be used. This device
may be restricted for use in some or all member states of the European Union (EU).
Hereby, Guangdong OPPO Mobile Telecommunications Corp., Ltd. declares that this device is
incompliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

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4. A valid warranty card and invoice are essential for protecting your warranty rights. (Valid warranty
card and invoice: the information filled in shall be complete, true and correct without alteration). If you
lose the valid invoice and warranty card and unable to provide us with a photocopy of it, we will provide
your mobile phone with a 12-month warranty service beginning on the 90th day after the manufacturing
date of your mobile phone.
3. Valid purchase invoice: the invoice shall indicate the serial number of the mobile phone, factory serial
number (batch number) of the accessories (battery and charger), product model, sales date, Seller's
seal, amount and so on.
2. Please be sure to fill in your mobile phone warranty card in a complete, correct and truthful anner,
ask the dealer to issue an invoice and keep it in a safe place.
1. Within 12 months from the purchasing date, if any performance fault listed in the Schedule "Mobile
Phone Performance Failure Table" occurs on your device, consumer can claim for a maintenance. The
accessories such as charger, data cable, headset and battery (including internal battery) have a
6-month warranty.
In case of any conflict between the following policies and the National Policies, or Commissions; the
national policies shall prevail.

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II.Warranty Instructions and Conditions
A. The warranty period has expired;
D. Damage caused by a force majeure (for instance: floods, fires, earthquakes and lighting);
F. Natural wear and tear of the product (for instance: casing, keypad, display screen, antenna and other
accessories);
E. The User is unable to provide the warranty card and valid proof of purchase or the product model and
barcode do not match or are altered;
C. The customer that disassembles, repairs or modifies the device without authorization or has it repaired
at a repair shop is not included in the Company's approved repair network;
B. Damage caused by human factors, including damages caused by usage under improper operating
environment and the failure to observe and understand the user manual;
1. Your warranty is only valid under normal use of your device. All man-made damages and any of the
following conditions are out of free warranty, but a repair can be still implemented at your own cost:
Note: The above warranty is only valid for the products sold in this country. OPPO has the power of final
review and interpretation for the warranty policy.
5. Our warranty does not cover the other accessories for the product (for instance: the user manual,
warranty card, etc.).