Orion SC338HA User manual

24 pages 105mm x 148mm (A6) 160gsm Gloss Art Stock 4 colour process double sided - CPIN004617/2
AUTOMATICALLY
DETECTS &
TRACKS MOTION
SEE & RECORD EVERYTHING
THAT HAPPENS USING YOUR
SMARTPHONE
QUICK
START GUIDE
IMPORTANT! PLEASE READ THESE
INSTRUCTIONS CAREFULLY
SMART PAN & TILT
SECURITY CAMERA
SC338HA

24 pages 105mm x 148mm (A6) 160gsm Gloss Art Stock 4 colour process double sided - CPIN004617/2
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This SMART wireless pan & tilt security camera is designed for use in homes,
apartments, ofces, garages and sheds. It has been developed to be easily
set up and operated, giving you and your family the security and peace of
mind that you deserve.
Install the Grid Connect mobile app, available for both iPhone and Android
devices, to monitor your camera remotely.
The Grid Connect app is free to download and is available from the Apple App
Store and Google Play.
1 x Smart Pan & Tilt Security Camera
1 x Power Adaptor
1 x USB Cable
1 x Mounting Bracket
2 x Mounting Screws and Wall Plug
1 x Knob Screw
1 x L Shape Screw Driver
Micro SD Card 16GB
Class 10 required
(Max. 64GB card supported)
1INTRODUCTION
2CONTENTS
DOWNLOAD PAIR USE
Download from:
MONITOR FROM ANYWHERE
3IDENTIFICATION
Light Sensor
Detects low light and
turns on the infrared
lights for night vision
Micro SD Card Slot
Use a micro SD memory
card to record video 24/7.
(Tilt camera lens up to
access SD card slot).
Power Port
5V Power inlet
Reset Button
Hold for 5 seconds to
reboot and clear all
settings to factory defaults.
This will allow you to
connect with different
Wi-Fi network if required.
Camera Lens
1080p HD, with
80° eld of view
Infrared LEDs
Allows the camera to
capture both day and
night images
Microphone/Speaker
355°
Pan
65°
Tilt

24 pages 105mm x 148mm (A6) 160gsm Gloss Art Stock 4 colour process double sided - CPIN004617/2
4DOWNLOAD THE APP
Scan & download
the GRID Connect
App for free
NEW ACCOUNT
LOG IN SETUP
Download and install
GRID CONNECT App
from Play store (Android)
or App store (iOS).
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24 pages 105mm x 148mm (A6) 160gsm Gloss Art Stock 4 colour process double sided - CPIN004617/2
5INSTALL THE APP
create new account
login to account
Open the GRID CONNECT App.
If you are a new user, tap create new
account and follow the prompts to
complete account setup.
Note: You must agree with the Privacy
Policy to be able to use the App.
If you already have an existing account,
just tap login to account and enter your
login details to continue.
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24 pages 105mm x 148mm (A6) 160gsm Gloss Art Stock 4 colour process double sided - CPIN004617/2
6ADDING A LOCATION
On the Add location setup page,
you can edit Home name , set up
Home location and Select rooms
or Add room .
This will help you manage your
GRID devices and assist you in
customising and scheduling the
time and order of one or multiple
devices, depending on your home
living needs.
Tap Done when you finish.
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24 pages 105mm x 148mm (A6) 160gsm Gloss Art Stock 4 colour process double sided - CPIN004617/2
7. 0 PAIRING YOUR DEVICE
Power on your smart camera by using the
supplied adapter and USB cable.
It should take approximately 20 seconds
to startup.
You will hear a welcome sound and double beep
sound (every 15 seconds). The camera is now
ready for pairing.
Once your camera is in pairing mode, open
the GRID CONNECT App, Tap , then select
security in add device page.
Confirm you hear double beep sound every 15
seconds from camera before tapping next step
to proceed.
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24 pages 105mm x 148mm (A6) 160gsm Gloss Art Stock 4 colour process double sided - CPIN004617/2
7.1 PAIRING YOUR DEVICE
Enter the Wi-Fi password and tap
confirm to proceed.
If needed, you can tap
change network
to switch to another suitable Wi-Fi
network for your camera.
confirm
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24 pages 105mm x 148mm (A6) 160gsm Gloss Art Stock 4 colour process double sided - CPIN004617/2
7. 2 PAIRING YOUR DEVICE
Press continue to scan QR code
using your camera. Hold 15cm
away from your mobile screen.
Press
heard the beep after you
hear a sharp beep sound from
your camera (refer to trouble
shooting guide on page 22 if you
don’t hear the prescribed beep).
The GRID CONNECT App will
start to connect to the camera
automatically.
scan
QR
code
on screen
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24 pages 105mm x 148mm (A6) 160gsm Gloss Art Stock 4 colour process double sided - CPIN004617/2
7. 3 PAIRING YOUR DEVICE
Once the pairing process is complete
a page showing device added successfully
will appear.
You may choose to edit the device name
or assign the device to a dedicated room
before tapping
done to finish the pairing
process.
Once your camera is paired to your
Wi-Fi network, your camera is available
to view at anytime from your smartphone
as long as there is internet access.
If no device is found and the pairing process
is not successful, check below and repeat
from Step 7
1 Wi-Fi network is 2.4GHz.
2 Wi-Fi password entered is correct and
the same Wi-Fi network is used on the
mobile device.
3 GRID device is in pairing mode.
4 Check your Wi-Fi for network activity.
?
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24 pages 105mm x 148mm (A6) 160gsm Gloss Art Stock 4 colour process double sided - CPIN004617/2
Once your camera is paired to your Wi-Fi network, you can view your camera
at anytime from your smartphone as long as there is internet access.
Back to Device
Screen
Switch video quality
between Standard
denition (smoother
movement with
smaller le size)
and High denition
(clearer images but
larger le size)
Tap to capture a photo/
video during live view.
Note: the photo and
video are saved to the
internal memory of your
smartphone
Tap to capture a photo/
video during playback.
Note: the photo and
video are saved to the
internal memory of your
smartphone
Tap to enable the
talk function
Access live screen
Select a date to
review your playback
from SD card
For more advanced features/functions, refer to
grid-connect.com.au for more details
Scroll forward/
back playback
video on time
slider
Pause playback
video
Access to Settings
including share
device, motion
detection
setting, rmware
information,
remove device etc.
Switch to full
screen display
for live view
Access playback
screen
Access to SD
card setting
Enable motion
detection alerts
and adjust
sensitivity of
motion detection
Tap to mute or
hear the sound
Tap to mute or
hear the sound
8OPERATING YOUR CAMERA
Live Screen Playback Screen
Feature Controls Feature Controls
Tap to enable pan
& tilt controls,
activate Tracking
function and ip
screen
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24 pages 105mm x 148mm (A6) 160gsm Gloss Art Stock 4 colour process double sided - CPIN004617/2
2120
9INSTALLATION
Before choosing your preferable location, check the Wi-Fi strength/coverage to ensure
the camera is fully functional.
CEILING MOUNT
1. Use the mounting bracket as a template to mark the screw positions on the ceiling.
Drill holes into the ceiling and push wall plugs into the holes.
2. Install the mounting bracket onto the ceiling by using the mounting screws.
3. Install the camera onto the mounting bracket, tighten the knob screw to
secure the camera.
Note: For ceiling mount, ensure navigate settings > basic function settings > ip
screen to obtain correct orientation.
Mounting Base
Knob Screw
Mounting Bracket
Wall Plugs

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2322
What can I do if
I fail to pair my
GRID Connect
device?
1. Check your mobile device is connected to a 2.4GHz
Wi-Fi network, refer to below question for how to
check Wi-Fi network frequency
2. Check password entered is correct and the same
Wi-Fi network is used on the mobile device as the
device being paired
3. Check GRID device is in pairing mode, make sure
you hear a double beep sound in every 15 seconds.
4. Check the internet connection on your Wi-Fi
network by browsing any website
If your problem persists, please refer to GRID website
or contact Customer Service team (detail in below) for
further assistance
How can I find
out whether my
network is 2.4GHz?
For iPHONE User
1. Navigate the Settings menu and click on Wi-Fi.
The sux of your network may be denoted by
either a 2.4G or 5G
2. If you are having trouble finding out if you are on a
2.4GHz Wi-Fi network, it will be necessary to check
your router specifications. For more information on
this process, please consult your specific router’s
manufacturer or user manual for more details
For Android User
1. Navigate the Settings menu and click on Wi-Fi.
2. Tap the connected Wi-Fi network and the system
will show the Wi-Fi Frequency
What can I do if I
cannot scan the
QR code or don’t
hear the prescribed
beep
1. Ensure you heard double beep sound (every 15s)
before scanning QR code
2. Ensure your Wi-Fi network is correct by checking
the above sections
3. Ensure to keep your smart phone 15cm to 20cm
away from your camera
4. It may take several seconds to scan QR code
Do our current
GRID products
support 5GHz
wireless
connections?
No - GRID products currently do not support 5GHz
wireless connection
If I forget my GRID
Connect app
account password,
how can I reset my
password?
If you forget your password, you can tap forget
password and enter your GRID Connect registered
account details to get a verification code and reset your
password
When pairing,
should my GRID
device or mobile
phone be in same
room with Wi-Fi
router?
No - they do not need to be in the same room, but it is
recommended to pair the GRID device as close to the
router as possible to assist with a successful pair
I want to pair my
camera and it isn’t
in pairing mode.
How do I put it into
pairing mode?
Press and hold the reset button directly to reset. The
status light should now be red and blinking rapidly to
indicate it is ready for pairing
10 TROUBLE SHOOTING
grid-connect.com.au
For further Online Assistance or Customer Service Team
1300 267 168
(toll free)

24 pages 105mm x 148mm (A6) 160gsm Gloss Art Stock 4 colour process double sided - CPIN004617/2
CPIN004617/2
Arlec guarantees this product in accordance with the Australian Consumer Law and all other applicable Australian
and New Zealand laws that are unable to be excluded.
Arlec also warrants to the original rst purchaser of this product (“you”) from a retailer with which this
document is given that this product will be free of defects in materials and workmanship for a period of
12 months from the date of purchase; provided the product is not used other than for the purpose, or in a
manner not within the scope of the recommendations and limitations, specied by Arlec, is new and not
damaged at the time of purchase, has been maintained in accordance with the recommendations specied
by Arlec, has not been subjected to abuse, misuse, neglect or damage, has not been modied or repaired
without the approval of Arlec and has not been used for commercial purposes (“Warranty”).
If you wish to claim on the Warranty, you must, at your own expense, return the product, and provide proof
of original purchase and your name, address and telephone number, to Arlec at the address below or the
retailer from whom you originally purchased the product within 12 months from the date of purchase.
Arlec will (or authorise the retailer to) assess any claim you may make on the Warranty in the above manner
and if, in Arlec’s reasonable opinion, the Warranty applies, Arlec will at its own option and expense (or
authorise the retailer to) replace the product with the same or similar product or repair the product and return
it to you or refund the price you paid for the product. Arlec will bear its own expenses of doing those things,
and you must bear any other expenses of claiming on the Warranty.
For goods purchased in Australia (only):
The Warranty is in addition to other rights and remedies you may have under a law in relation to the product
to which the Warranty relates.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to
be of acceptable quality and the failure does not amount to a major failure.
For goods purchased in New Zealand (only):
The Warranty is in addition to, and does not affect, other rights and remedies you may have under a law in
relation to the product to which the Warranty relates.
Our goods come with guarantees that can only be excluded under the New Zealand Consumer Guarantees
Act 1993 to the extent you are acquiring the product for a business purpose and it would be fair and
reasonable for Arlec to contract out of those guarantees.
Arlec Australia Pty. Ltd. ACN 009 322 105 gives the Warranty for goods purchased from a retailer in Australia
by you and Arlec New Zealand Limited NZBN 9429030738294 gives the Warranty for goods purchased from a
retailer in New Zealand by you (collectively Arlec).
Arlec’s telephone number, address and email address for purposes of giving the Warranty are:
Telephone Number:
1800 826 859 (in Australia) • 0800 003 329 (in New Zealand)
Street Address:
Building 3, 31-41 Joseph Street, Blackburn North, Victoria, 3130, Australia
Postal Address:
Blackburn North LPO, P.O. Box 1065, Blackburn North, 3130, Australia
Email: [email protected]
24
•WARRANTY