oticon BTE Alta2 Pro User manual

BTE
Alta2
Nera2
Ria2
Alta
Nera
Ria
Instructions for use

Model overview
This booklet is valid for Oticon BTE in the following hearing aid families
and models:
Alta2 Pro Nera2 Pro Ria2 Pro
Alta2 Nera2 Ria2
Alta Pro Nera Pro Ria Pro
Alta Nera Ria
The BTE is available in the below tting levels:
Fitting level 85
Fitting level 100 (Power instrument)
151140CA-US / 2017.09.25 / Ver 1.0 151140CA-US / 2017.09.25 / Ver 1.0

Introduction to this booklet
This booklet guides you in how to use and maintain your new
hearing instrument. Please read the booklet carefully including
the Warnings section. This will help you to achieve the full benet
of your new hearing instrument.
Your Hearing Care Professional has adjusted the hearing
instrument to meet your needs. If you have additional questions,
please contact your Hearing Care Professional.
About Start up Handling Options Warnings More Info
For your convenience this booklet contains a navigation bar to help
you navigate easily through the dierent sections.
Indication for use
The hearing aid is intended to amplify and transmit sound to the ear
and thereby compensate for impaired hearing within mild to severe-
to-profound hearing loss. The hearing aid is not intended
to be used by infants/children <36 months.
IMPORTANT NOTICE
The hearing instrument amplication is uniquely adjusted and optimized
to your personal hearing capabilities during the instrument tting
performed by your Hearing Care Professional.

Table of contents 1/2
Continues on next page
About
Identify your hearing instrument style and ear piece 10
BTE with sound hook and mold 12
BTE with thin tube (Corda miniFit) 14
Identify left and right instrument 16
Battery 17
Start up
Turn the hearing instrument on and off 18
When to replace a battery 19
Replace the battery 20
Handling
Caring for your hearing instrument 22
MultiTool for handling batteries and cleaning 23
Sound hook with mold 24
Put on the instrument with mold 25
Clean the mold 26
Wash the mold 27
Thin tube (Corda miniFit) 28
Put on the instrument with thin tube 29
Clean the thin tube 30
Standard ear pieces: dome or Grip Tip 32
Replace dome or Grip Tip 33
Thin tube with micro mold or LiteTip 34
Maintain the micro mold or LiteTip 35
Replace ProWax filter 36
Options
Optional features and accessories 38
Mute the hearing instrument 39
Change programs 40
Change volume 42
Tamper-resistant battery drawer 44
Wireless accessories 46
Other options 48

Table of contents 2/2
Warnings
Warnings 50
More Info
Troubleshooting guide 56
Water resistance 58
Conditions of use 59
Warranty certificate 60
International warranty 61
Technical information 62

10 11
About Start up Handling Options Warnings More Info
Identify your hearing instrument style
and ear piece
There are two dierent
attachments and several
dierent ear pieces which
classify your hearing instrument
style. Please identify your
attachment and ear piece. This
will make it easier for you to
navigate through this booklet.
BTE with sound hook
and mold
An instrument with a sound
hook will have a mold as an
ear piece.
BTE with thin tube
(Corda miniFit)
Ear pieces
An instrument with a thin tube
will have one of the following
ear pieces - dome, GripTip, micro
mold, or LiteTip.
Ear grip (optional)
Thin
tube
Mold
Tube
Sound
hook
Micro mold or LiteTip
Dome (Open dome shown)
GripTip
* Please see details for replacing the dome or Grip Tip in section: Replace dome or Grip Tip
About

12 13
About Start up Handling Options Warnings More Info
BTE with sound hook and mold
What it is What it does
Push button
Battery drawer
Sound hook Microphone
openings
Change
programs,
volume and
mute the
instrument
Contains the battery.
Battery drawer is the
on/o switch
Sound in
Sound out

14 15
About Start up Handling Options Warnings More Info
BTE with thin tube (Corda miniFit)
What it is
Push button
Microphone
openings
What it does
Change
programs,
volume and
mute the
instrument
Contains the battery.
Battery drawer is also
the on/o switch
Sound in
Battery drawer
Sound out
Thin tube

16 17
About Start up Handling Options Warnings More Info
Identify left and right instrument
It is important to distinguish between the left and the right
instrument as they might be programmed dierently.
Battery
Your hearing instrument is a miniature electronic device that runs on
special batteries. To activate the hearing instrument, you must insert
a new battery in the battery drawer. See how in the “Replace the
battery” section.
A RED indicator inside the
battery drawer marks the
RIGHT instrument
A BLUE indicator inside the
battery drawer marks the
LEFT instrument.
Battery drawer
Your instrument
battery size is 13
Pull out to open

18 19
About Start up Handling Options Warnings More Info
Turn the hearing instrument on and o
The battery drawer is also used to switch the hearing instrument
on and o. To preserve the battery, make sure your instrument is
switched o when you are not wearing it.
When to replace a battery
When it is time to replace the battery you will hear two beeps
repeated in moderate intervals until the battery runs out.
Two beeps
= The battery is running low
Four beeps
= The battery has run out
Battery maintenance tip
To make sure the hearing instrument is always working bring spare
batteries with you, or replace the battery before you leave home.
Turn ON
Close the
battery
drawer with
the battery
in place.
Turn OFF
Open the
battery drawer
Start up

20 21
About Start up Handling Options Warnings More Info
Replace the battery
2. Uncover 3. Insert
Fully open the
battery drawer.
Remove the
battery.
Remove the
sticky label from
the + side of the
new battery.
Insert the new
battery into the
battery drawer.
Make sure the
+ side faces up.
1. Remove
MultiTool
Close the battery drawer. The
instrument will play a jingle
through the ear piece.
Hold the ear piece close to your ear
to hear the jingle.
The MultiTool can be used for
battery change. Use the magnetic
end to remove and insert batteries.
The MultiTool is provided by
your Hearing Care Professional.
4. Close Tip

22 23
Caring for your hearing instrument
When handling your hearing instrument, hold it over a soft surface
to avoid damage if you drop it.
Clean the microphone openings
Carefully brush away debris from
the openings. Gently brush the surface.
Make sure the brush is not pressed
in to the openings.
About Start up Handling Options Warnings More Info
IMPORTANT NOTICE
Use a soft, dry cloth to clean the hearing instrument. It must never be
washed or immersed in water or other liquids
Microphone
openings
MultiTool for handling batteries and cleaning
The MultiTool contains a magnet which makes it easier to replace the
battery in the hearing aid. It also contains a brush and a wire loop for
cleaning and removing ear wax. If you need a new MultiTool please
contact your hearing care professional.
Brush
Wire loopMagnet
IMPORTANT NOTICE
The MultiTool has a built-in magnet. Keep the MultiTool 30 cm away from
credit cards and other magnetically sensitive devices.
Handling

24 25
About Start up Handling Options Warnings More Info
Sound hook with mold
Read the following pages if you have
a hearing instrument with a sound
hook and a mold.
The mold is customized for you and
ts your ear.
Put on the instrument with mold
Gently pull your ear outwards
and press the mold in the
direction of the ear canal,
twisting slightly.
Place the hearing instrument
behind your ear.
Step 1 Step 2

26 27
About Start up Handling Options Warnings More Info
Clean the mold
The mold should be cleaned
regularly. Use a soft cloth to
clean the surface of the mold.
Use the MultiTool wire loop
to clean the opening.
Replace the tube
The tubing between the mold
and the instrument should be
replaced when it becomes
yellow or sti. Consult your
Hearing Care Professional in
relation to this.
Wash the mold
Make sure you are
able to identify which
mold is for which
instrument before
disconnecting them
from the instruments.
Disconnect the
tube and mold from
the hook. Hold the
hook rmly when
pulling o the tube.
Otherwise the
instrument may
be damaged.
Wash the mold
and tube using mild
soap. Rinse and dry
completely before
reconnecting to the
hearing instrument.
Step 1 Step 2 Step 3

28 29
About Start up Handling Options Warnings More Info
Thin tube (Corda miniFit)
Read the following pages if your instrument has a thin tube (Corda
miniFit) with either a dome, GripTip, micro mold or LiteTip ear piece.
Corda miniFit is a thin tube
that brings the sound into
your ear. The thin tube should
always be used with an ear
piece attached. Use only parts
designed for your
hearing instrument.
Ear grip (optional)
Thin tube
Put on the instrument with thin tube
Place the hearing
instrument behind
your ear.
Hold the bend of
the tube between
your thumb and
index nger. The ear
piece should point
towards the ear
canal opening.
Gently push the
ear piece into your ear
canal until the thin
tube sits close against
the side of your head.
Step 1 Step 2 Step 3

30 31
About Start up Handling Options Warnings More Info
Clean the thin tube
The thin tube should be cleaned to keep it clear from moisture and
wax. If not cleaned it could become blocked with wax which means
no sound will be able to come out.
Pull the thin
tube out of the
hearing instrument
Push the cleaning
tool all the way
through the
thin tube.
Reconnect the
thin tube to the
hearing instrument.
Step 1 Step 2 Step 3

32 33
About Start up Handling Options Warnings More Info
Replace dome or Grip Tip
The standard ear piece (dome or Grip Tip) should not be cleaned. If the
ear piece is lled with wax, replace it with a new one (typical weekly).
Grip Tips should be replaced at least once a month.
Hold on to the
end of the thin
tube and then pull
o the dome.
Insert the thin tube
exactly into the
middle of the
ear piece to obtain a
secure attachment.
Push rmly to ensure
that the dome is
fastened securely.
Step 1 Step 2 Step 3
Open
dome
Power
dome
Grip Tip Available in small and large,
with and without vent.
Bass dome,
single vent
Bass dome,
double vent 6 mm5 mm 8 mm 10 mm 12 mm*
Standard ear pieces: dome or Grip Tip
Both domes and Grip Tip are made of soft rubber material.
There are 4 dierent types of domes.
Check your dome type and size below.
IMPORTANT NOTICE
If the ear piece is not on the speaker when removed from the ear, the ear
piece might still be in the ear canal. Consult your hearing care professional
for further instructions.
* not for open dome

34 35
About Start up Handling Options Warnings More Info
LiteTipMicro mold
Thin tube with micro mold or LiteTip
Read the following pages if you have a micro mold or LiteTip ear piece.
The micro mold and LiteTip are customized for your ear shape.
Wax lter
Maintain the micro mold or LiteTip
The ear piece should be
cleaned regularly.
The wax lter in the ear piece
should be replaced when
clogged or when the hearing
instrument does not
sound normal.
Use the wax lter delivered by
your Hearing Care Professional.
The vent is cleaned
by pressing the brush
through the hole,
twisting it slightly.
Vent
IMPORTANT NOTICE
Always use the same type of wax lter as was originally supplied with the
hearing aid. If you are in any doubt about the use or replacement of wax
lters, contact your hearing care professional.

36 About Start up Handling Options Warnings More Info
New
lter
Replace ProWax lter
2. Remove 3. Insert
Remove the tool from
the shell. The tool
has two pins, one
empty for removal
and one with the new
wax lter.
Push the empty pin
into the wax lter in
the Micro mold and
pull it out.
Insert the new wax
lter using the other
pin, remove the tool,
and throw it out.
1. Tool
New
lter
Old lter

38 39
About Start up Handling Options Warnings More Info
Optional features and accessories
The features and accessories described on the following pages are
optional. Please contact your Hearing Care Professional to nd out
how your hearing instrument is programmed.
If you experience dicult listening situations, a special program may
be helpful. These are programmed by your Hearing Care Professional.
Write down hearing situations where you may need help.
Mute the hearing instrument
Use the mute function if you need to silence
the instrument while wearing it.
IMPORTANT NOTICE
Do not use the mute function as an o switch, as the hearing instrument
still draws current from the battery in this mode.
Apply a very long press to
either end of the button to
mute the instrument.
To reactivate the instrument,
push the button briey.
Options