Otto Bock B400b400 User manual

Instructions for Use (User)
B400

Ottobock | 3B400
Foreword 1 6...............................................................
Product Description2 7.............................................
Function 2.1 7..........................................................
Product Overview2.2 7..............................................
Safety3 8.....................................................................
Explanation of Warning Symbols3.1 8.........................
General Safety Instructions3.2 8................................
Reference to additional safety instructions3.3 9............
Name plate and warning labels3.4 10.........................
Name plate3.4.1 10.....................................................
Warning labels3.4.2 10................................................
Delivery4 12................................................................
Scope of supply4.1 12..............................................
Options4.2 12..........................................................
Storage4.3 12..........................................................
During daily use4.3.1 12..............................................
In case of extended disuse4.3.2 12...............................
Preparation for Use5 13............................................
Safety Instructions5.1 13...........................................
Initial operation5.2 14...............................................
Adjustments5.3 14....................................................
Prerequisites5.3.1 14..................................................
Adjusting the back angle5.3.2 14..................................
Adjusting the side panels5.3.3 15..................................
Adjusting the footrests5.3.4 16.....................................
Adjusting the belt lengths5.3.5 16.................................
Adjusting the control panel5.3.6 16...............................
Changing control unit parameters5.3.7 17......................
Usage6 18...................................................................
Side panels6.1 18....................................................
Footrests6.2 18........................................................
Getting in / transfer6.3 19..........................................
Control unit6.4 21....................................................
Control Panel6.4.1 21..................................................
Buttons and display functions6.4.2 23...........................
Driving Functions6.5 24............................................
Safety Instructions6.5.1 24...........................................
Driving notes6.5.2 27..................................................
Switching on and off6.5.3 28........................................
Selecting the speed levels6.5.4 29................................
Driving6.5.5 29...........................................................
Range6.5.6 30............................................................
Drive-away lock6.5.7 30...............................................
Adjusting the driving characteristics6.5.8 31...................
Enabling/disabling the brakes6.6 31...........................
Table of contents
Table of contents

Batteries/charging process6.7 33...............................
Safety Instructions6.7.1 33...........................................
General6.7.2 33..........................................................
Battery charging information6.7.3 33.............................
Battery charger6.7.4 34...............................................
Charging the battery6.7.5 35........................................
Power seat functions6.8 36........................................
Safety Instructions6.8.1 36...........................................
Power seat height adjustment6.8.2 37...........................
Power seat tilt6.8.3 39.................................................
Power back angle adjustment6.8.4 39...........................
Power footrests6.8.5 40...............................................
Controlling power seat functions6.8.6 41.......................
Joystick Functions6.8.7 42...........................................
Manual seat functions6.9 43......................................
Safety Instructions6.9.1 43...........................................
Manual seat tilt6.9.2 43................................................
Manual back angle adjustment6.9.3 44..........................
Manual elevating footrests6.9.4 44................................
Additional seat options6.10 45.....................................
Contour seat6.10.1 45...................................................
Headrest6.10.2 45........................................................
Control unit accessories6.11 46...................................
Attendant control6.11.1 46.............................................
External odometer6.11.2 47............................................
Additional options6.12 48............................................
Control panel holder6.12.1 48........................................
Lights6.12.2 48............................................................
Belts / belt systems6.12.3 49..........................................
Suspension6.12.4 52....................................................
Locking the steering casters6.12.5 52.............................
Luggage carrier6.12.6 53..............................................
Overview of additional options6.12.7 53..........................
Disassembly/transport6.13 54.....................................
Safety Instructions6.13.1 54...........................................
Reducing the transportation size6.13.2 55.......................
Preparing for transport6.13.3 56.....................................
Use in a wheelchair accessible vehicle6.14 56...............
Safety Instructions6.14.1 56...........................................
Permitted use6.14.2 57..................................................
Restrictions for Use6.14.3 57.........................................
Necessary accessories6.14.4 57....................................
Use6.14.5 58................................................................
Care6.15 58..............................................................
Safety Instructions6.15.1 58...........................................
Cleaning6.15.2 59........................................................
Disinfection6.15.3 59....................................................
Maintenance/Repair7 59..........................................
Safety Instructions7.1 59...........................................
4 | Ottobock B400
Table of contents

Maintenance7.2 60...................................................
Maintenance intervals7.2.1 61......................................
Repair7.3 63............................................................
Replacing a defective fuse7.3.1 63................................
Replacing a defective bulb7.3.2 63................................
Replacing the battery7.3.3 65.......................................
Troubleshooting7.4 65..............................................
Types of notifications7.4.1 65.......................................
Wheelchair control unit fault overview7.4.2 67................
Attendant control fault overview7.4.3 68.........................
Disposal8 69...............................................................
Safety Instructions8.1 69...........................................
Disposal Information8.2 69........................................
Legal Information9 69...............................................
Service life9.1 69......................................................
Liability9.2 69..........................................................
CE Conformity9.3 69................................................
Warranty terms9.4 70...............................................
Trademarks9.5 70....................................................
Appendices10 71..........................................................
Technical data10.1 71.................................................
Ottobock | 5B400
Table of contents

1 Foreword
INFORMATION
Date of the last update: 2013-08-15
►Please read this document carefully.
►Follow the safety instructions.
INFORMATION
►These instructions for use (user) can be viewed and
downloaded from the homepage www.ottobock.com. It
is possible to increase the display size of the PDF doc
ument stored there.
►Please note that the instructions for use are revised
regularly. The latest version can be viewed and down
loaded on the respective product page at
www.ottobock.com.
►For further questions about the instructions for use
(user), please contact the qualified personnel who
issued the product to you.
With this wheelchair, you have purchased a high quality
product which can be put to versatile, daily use at home and
outdoors.
Be sure to read these instructions for use before you start
using the wheelchair. In particular, please observe the
information in the chapters "Safety" and "Use".
Please note the following:
• If you have any questions or cannot solve a problem
despite reading these instructions for use, please con
tact the qualified personnel who fitted the product or the
manufacturer's service department (please see inside
back cover or back cover for addresses).
• All users and/or attendants must be instructed by the
qualified personnel in the use of the product with the aid
of these instructions for use. In particular, users and/or
attendants must be informed of the residual risk with the
aid of the safety instructions in these instructions for
use.
• The product has been adapted to the needs of the user.
Further changes may be made only by qualified person
nel. The manufacturer recommends checking the set
tings regularly in order to assure an optimum fit over the
long term. Especially for children and youth, they should
be checked every six months.
• The product may be combined only with the options lis
ted here. The manufacturer assumes no liability for com
binations with third-party medical devices and/or
accessories not included in the modular system.
• Please note also the information in the chapter "Liabil
ity".
6 | Ottobock B400
Foreword

Ottobock | 7B400
• The operational safety of the wheelchair can only be
ensured if it is used properly in accordance with the
information contained in these instructions for use. The
user is ultimately responsible for accident-free opera
tion.
• Your wheelchair model may differ from the models
shown. In particular, not all the options described in
these instructions for use will be installed on your wheel
chair.
• We reserve the right to make technical changes to the
model described in these instructions for use.
2 Product Description
2.1 Function
The wheelchair is designed solely for individual use by per
sons who are unable to walk or who have a walking impedi
ment, and can be operated either by the patient or by anoth
er person.
The wheelchair can be used on solid ground both indoors
and outdoors.
2.2 Product Overview
Fig. 1 Main components
1 Backrest 6 Rear wheel
2 Side panel with armrest 7 Caster wheel
3 Brake release 8 Footrest
4 Motor 9 Seat cushion
5 Anti-tipper 10 Control panel
Product Description

8 | Ottobock B400
3 Safety
3.1 Explanation of Warning Symbols
WARNING Warnings regarding possible risks of severe
accident or injury.
CAUTION Warnings regarding possible risks of acci
dent or injury.
NOTICE Warnings regarding possible technical dam
age.
3.2 General Safety Instructions
WARNING
Improper product operation
Falling, tipping over, collision due to user error
►The product may only be used by a qualified user.
►As a user or attendant, you must be trained in the use
of the product by qualified personnel instructed by the
manufacturer.
►Read the entire instructions for use.
►The product may not be used in case of exhaustion or
under the influence of alcohol or medications.
►The product may not be used in road traffic by users
who have any mental limitations which can temporarily
or permanently limit attentiveness and judgement.
►You must observe road traffic regulations when driving
in road traffic.
WARNING
Failure to heed or observe the safety instructions
Risk of pinching, crushing, being pulled in, tipping, falling
►Observe all safety instructions in these instructions for
use and in all other applicable documents.
WARNING
Improper use of the product
Risk of pinching, crushing, being pulled in, tipping, falling
►Only use this product for its original intended purpose.
►Only one person may be transported with the product
at any one time.
CAUTION
Seat cushion or backrest cover may ignite
User may sustain burns
►The seat cushion and backrest cover are not highly
flammable, but there is a possibility they may catch fire.
Therefore utmost caution is required near open flame.
►Keep away from any sources of fire, especially burning
cigarettes.
Safety

Ottobock | 9B400
CAUTION
Extreme temperatures
Risk of hypothermia or burns on components, failure of
components
►Do not expose the product to any extreme temperat
ures (e.g. direct sunlight, sauna, extreme cold).
NOTICE
Overloading
Damage to the product
►Do not exceed the maximum load capacity (see the
section "Technical Data").
NOTICE
Use under incorrect environmental conditions
Damage to the product
►Only use the product within a temperature range of -25
°C to +50 °C.
3.3 Reference to additional safety instructions
Observe additional safety instructions in the following
chapters:
• Chapter "Preparation for Use"
• Chapter "Usage" > "Driving Functions"
• Chapter "Usage" > "Batteries/Charging Process"
• Chapter "Usage" > "Power Seat Functions"
• Chapter "Usage" > "Manual Seat Functions"
• Chapter "Usage" > "Disassembly/Transport"
• Chapter "Usage" > "Use in a Wheelchair Accessible
Vehicle"
• Chapter "Usage" > "Care"
• Chapter "Maintenance/Repair"
• Chapter "Disposal"
Safety

3.4 Name plate and warning labels
3.4.1 Name plate
Label Meaning
AType designation
BRead the instructions for use before using the product. Observe safety
information in the instructions for use.
CSymbol for separate collection of electric and electronic devices. Com
ponents of the power wheelchair and batteries may not be disposed of in
household waste.
DEuropean article number (EAN)
EProduct reference number
FSerial number (including year of manufacture)
GMaximum load capacity (see section "Technical Data")
HMaximum climbing ability (see section "Technical Data")
IMaximum speed (see section "Technical Data")
JAllowable axle load, front
KAllowable axle load, rear
LMaximum gross weight
MManufacturer information/address
The name plate is located on the side of the frame
below the seat. NCE marking – product safety according to EU guidelines
3.4.2 Warning labels
Label Meaning
AElectric driving mode: lock motor brake
10 | Ottobock B400
Safety

Ottobock | 11B400
Label Meaning
BManual driving mode: unlock motor brake
Risk of pinching. Do not reach into the danger area.
(Only for installation of ISO sets according to ISO 7176)
Fixation point/eyebolt for fastening the product in wheelchair access
ible vehicles
Safety

4 Delivery
4.1 Scope of supply
The power wheelchair is normally shipped fully assembled
and fitted to the personal requirements of the respective
user.
The scope of delivery includes:
• Fitted power wheelchair with main components
• Installed options
• Battery charger
• Instructions for Use (user)
4.2 Options
The standard model can be fitted to the user's personal
requirements through a large range of options.
A full list of the available modules and accessories is shown
on the order form and in the accessories catalogue.
To use options: see Page18 et. seq.
4.3 Storage
4.3.1 During daily use
The power wheelchair should always be protected against
external influences.
The control unit must be turned off.
4.3.2 In case of extended disuse
NOTICE
Deep discharge due to standby current
Risk of battery damage
►Remove the fuse if the wheelchair is not used for more
than 3 days.
INFORMATION
To remove the fuse, see section "Repair" > "Replacing a
defective fuse".
Please observe the following if the power wheelchair is not
used for more than 3days:
Storage conditions
• Maintain an ambient temperature between -40°C and
+65°C and a relative humidity between 45% and 85%.
• Store the power wheelchair in a dry, enclosed room with
sufficient air circulation and protection from external
influences.
• Protect the wheels against ground frost, e.g., by reliev
ing them completely through assembly blocks or
wooden boards.
• Fill the wheels with slight overpressure and rotate them
at regular weekly intervals to prevent flat tyres from
extended standing.
12 | Ottobock B400
Delivery

Ottobock | 13B400
Note regarding the tyres
• If the power wheelchair is not moved for several days,
permanent colour changes may occur where the wheel
chair comes into contact with the surface it is standing
on. Therefore a suitable underlay should be used if the
product is parked for extended periods of time.
• Tyres contain chemical substances that can react with
other chemical substances (such as cleaning agents,
acids, etc.).
• Black tyres contain soot particles. They may leave black
marks where they come into contact with the ground.
Therefore the manufacturer recommends grey tyres if
the wheelchair is primarily used indoors.
• Avoid unnecessary parking outdoors. Direct exposure to
sunlight/UV radiation causes the tyres to age more
quickly. As a result, the tread surface hardens and
corner pieces break out of the tread.
• The tyres must be changed when the tread is less than 1
mm to ensure safe driving behaviour.
• The tyres should be replaced every 2 years regardless
of wear and tear.
5 Preparation for Use
5.1 Safety Instructions
WARNING
Improper modification of the settings
Risk of tipping, falling, improper user posture
►Do not modify the settings established by the qualified
personnel.
►In case of problems with the settings (control panel
problems etc.), please contact the qualified personnel
who fitted your product.
WARNING
Improper handling of packaging materials
Risk of suffocation
►Keep packaging materials away from children.
CAUTION
Uncontrolled movement of components when making
adjustments
Risk of crushing, pinching, blows to limbs
►Ensure that body parts, such as hands or head, are
never in the danger zone.
►Perform the work with the aid of a helper for support.
Preparation for Use

14 | Ottobock B400
CAUTION
Unsecured screw connections
Risk of pinching, crushing, tipping over, falling of user
►After all adjusting/readjusting work, retighten the
mounting screws/nuts firmly. Observe any torque set
tings which may be specified.
►Any time you loosen a screw connection with thread
lock, replace it with a new screw connection or secure
the old screw connection with medium strength thread
locker (e.g. Loctite 241®).
5.2 Initial operation
The specialist dealer ships the power wheelchair fully
assembled and ready to use.
The following additional tasks may be required:
• Adjusting settings (see Page14 et. seq.)
• Installing the side panels: (see Page18)
• Installing the footrests (see Page18)
• Charging the battery (see Page33 et. seq.)
5.3 Adjustments
5.3.1 Prerequisites
Fine fitting/adjusting work should always be performed with
the user. The user should sit upright in the power wheel
chair while adjustments are made.
Seat height, seat width and seat angle are set according to
the customer order and may only be changed by a specialist
dealer.
The following can be adjusted by the user:
• Back angle
• Armrest height and position
• Lower leg length
• Strap lengths
• Position of the control panel
All parts of the product should be cleaned thoroughly before
adjustments are made.
5.3.2 Adjusting the back angle
1) Pull the release strap until the locking bolts release the
lock (see Fig.2).
2) Change the backrest angle to the desired position.
3) Let go of the release strap. The locking bolts engage at
the desired position.
Preparation for Use

Ottobock | 15B400
Fig. 2 Adjusting the back angle
5.3.3 Adjusting the side panels
INFORMATION
To remove and install the side panels: see Page18.
Adjusting the armrest height
1) Loosen the thumb screw on the side panel mounting
(see Fig.3).
2) Slide the armrests up or down to the desired position.
3) Fasten the thumb screw.
Fig. 3 Thumb screw for adjusting the height
Adjusting the armrest to the forearm length
1) Loosen the two Allen head screws (Allen key, size3) on
the bottom of the armrest (see Fig.4, item 1).
2) Push the armrest to the front or back into the desired
position (see Fig.4, item 2).
3) Tighten the 2 Allen head screws.
Preparation for Use

16 | Ottobock B400
Fig. 4 Adjusting the armrest depth
5.3.4 Adjusting the footrests
INFORMATION
To remove and install the footrests: see Page18.
Adjusting the lower leg length
CAUTION
Exposed pinch points
Pinching, crushing of fingers
►Ensure that your fingers are not in the danger area
when flipping the footrests up or down.
1) Loosen the 2 Allen head screws on the footrest bar
using a size 5 Allen key (see Fig.5).
2) Adjust the footplate bar to match the user's lower leg
length.
INFORMATION: Ensure that the footplate bar is
inserted into the swivel segment by at least 40mm.
3) Re-tighten the footrest bar screws.
Fig. 5 Adjusting the lower leg length
5.3.5 Adjusting the belt lengths
To adjust the belt lengths: see Page49.
5.3.6 Adjusting the control panel
INFORMATION
The power wheelchair can be equipped with an optional
swing-away control panel holder (see Page48).
Preparation for Use

Ottobock | 17B400
Adjusting the control panel to the forearm length
1) Loosen the 3 set screws on the bottom of the armrest.
2) Slide the rail with the control panel forwards or back
wards.
INFORMATION: If the control panel rail is too long
it can be shortened. Please contact the qualified
personnel who adjusted your product.
3) Tighten the 3 set screws on the bottom of the armrest.
Fig. 6 Adjusting the control panel
Changing the control panel side
By default, the control panel is mounted on the side spe
cified in the order. It can also be mounted on the other side
later on if the user so desires.
INFORMATION
The control panel mounting side may only be changed by
authorised personnel.
5.3.7 Changing control unit parameters
WARNING
Incorrect configuration settings
Falling, tipping over, collision due to programming errors
►Programming may only be performed by qualified per
sonnel trained by the manufacturer. The manufacturer
of the product and the control unit manufacturer are
not liable in case of damage caused by programming
which was not performed properly and/or which was
not adjusted properly according to the user's abilities.
►Note that modified parameter settings in the configura
tion can lead to changes in driving characteristics. In
particular, changes to the speed, acceleration, braking
or joystick settings can lead to unexpected and there
fore uncontrollable driving characteristics and cause
an accident.
►After configuration/programming is complete, the user
must test the driving characteristics of the product
under the supervision of the qualified personnel.
If necessary, the qualified personnel can fit the already pre
programmed wheelchair control system and accessories to
the specific user requirements.
Preparation for Use

18 | Ottobock B400
6 Usage
6.1 Side panels
INFORMATION
For additional information on side panels with lighting: see
Page48.
Removing the side panel
1) Loosen the wing screw on the side panel holder (see
Fig.7, arrow).
2) Pull the side panel out from the side panel holder and
set it aside.
3) Only for side panel with control panel:
→Carefully let the side panel with the control panel
hang down while getting in.
→For transporting the power wheelchair, place the
side panel on the seat.
INFORMATION: If necessary, the hook-and-loop
closures for routing the control panel cable can
be undone and the control panel can be
removed.
Fig. 7 Removing the side panel
Installing the side panel
1) If necessary, install the control panel and fasten the
hook-and-loop closures for routing the control panel
cable.
2) Insert the side panel into the side panel holder.
3) Re-tighten the wing screw on the side panel holder.
6.2 Footrests
CAUTION
Exposed pinch points
Pinching, crushing of fingers
►Ensure that your fingers are not in the danger area
when flipping the footrests up or down.
Usage

Ottobock | 19B400
INFORMATION
For detaching/attaching the power footrest: see Page40.
Removing the footrests
1) Unhook the calf band (see Fig.8, item 1).
2) Flip the footplate up.
3) Release the footrest locking mechanism (see Fig.8,
item 2).
4) Swing the footrest out (see Fig.10).
5) Pull the footrest up and remove it.
Fig. 8 Locking the footrest
Installing the footrests
Proceed as follows if a footrest must be installed:
1) Hook the footrest into the holder from above.
2) Swing the footrest forward until the footrest lock
engages (see Fig.8, item 2).
3) Hook the calf band into the holder (see Fig.8, item 1).
6.3 Getting in / transfer
CAUTION
Getting in and out incorrectly
Risk of falling, tipping, pinching, crushing
►Turn the control unit off while getting in and out, in
order to avoid accidental driving.
►Note that the armrests are not capable of bearing full
body weight, and therefore must not be used for get
ting into or out of the wheelchair.
►Ensure that your limbs are not in the danger area when
swinging the footrests out or in.
The modular design of the power wheelchair and the ease
with which you can remove the side panels and footrests
make it easy to get into and out of the wheelchair from the
side or from the front.
Users can choose the method for getting into and out of the
wheelchair which is most suitable for them.
Usage

20 | Ottobock B400
Getting in from the front
CAUTION
Exposed pinch points
Pinching, crushing of fingers
►Ensure that your fingers are not in the danger area
when flipping the footrests up or down.
1) Place the seat in the horizontal position.
2) Fold up the footplates (see Fig.9).
To gain a larger entry and exit area, flip the footrests to
the side (see Fig.10).
INFORMATION: Removing the footrests increases
the entry or exit area.
3) Have an attendant assist you or use a transfer lifter to
get into and out of the power wheelchair.
4) Flip the footrest down or reinstall it and flip it down (see
Page18).
5) Fasten the lap belt when necessary (e.g., when driving
on the road).
Fig. 9 Footrests folded up
Fig. 10 Footrests swung to the side
Usage