
12 13
responsible for any special, incidental, indirect 
or consequential loss or damage, including but 
not limited to: lost prots, damages caused by 
interruptions in the commercial, industrial or other 
activities, arising from the use of or inability to use 
the product.
9. Due to continuous product improvement, design 
elements and some technical specications are 
subject to change without prior notice from the 
manufacturer.
Using the product when after the terms of use 
(lifetime):
1. Lifetime set by OURSSON AG for this product 
applies only when the product is used exclusively 
for personal, family or household needs, as well 
as the consumer observes the correct operation, 
storage and transportation of products. Under 
thecondition of careful handling of the product and 
compliance with the rules of operation the actual 
life may exceed the lifetime set by OURSSON AG. 
2. At the end of the product lifetime, you should 
contact an authorized service center for to con-
duct a preventive maintenance of the product and 
determine the suitabilityfor further use. Work on 
conducting a preventive maintenance of the prod-
ucts is also made in service centers on paid basis.
3. OURSSON AG does not recommend the use of 
this product after the end of its lifetime without 
its preventive maintenance by the authorized 
service center, since inthis case, the product can 
be dangerous to the life, health or property of the 
consumer.
Product Recycling and Disposal
This appliance has been identied in accordance 
with the European directive 2002/96/EG on Waste 
Electrical and Electronic Equipment – WEEE. After 
the expiration of the lifetime, the product 
cannot be disposed with another household 
waste. Instead, it shall be deposited in the 
appropriate recycling collection point for 
electrical and electronic equipment for proper 
OURSSON AG
Made in China
If you have questions or problems with OURSSON AG products - please contact us by e-mail: 
This manual is under protection of international and EU copyright law. Any unauthorized use of the instruc-
tions, including copying, printing and distribution, but not limited to, involves the application of the guilty 
person to civil liability and criminal liability.
Contact information:
1. Manufacturer of goods - OURSSON AG (Orson AG) Seefeldstrasse 56, 8008 Zurich, Switzerland.
2. Certication information product available on the website www.oursson.com.
Serial number is located on the rear of the product, 
on the package and the warranty card. 
 The first two letters-correspondence to the product 
group (fermenter/yogurt - FE).
 The rst two digits – year of manufacture.
 The second two digits – week of manufacture.
 The last two digits – serial number of product.
To avoid misunderstandings, we highly rec-
ommend you to read carefully the instruc-
tion manual and the warranty obligations. 
Check the correctness of the warranty card. 
Warranty card is valid only if the following 
are correctly and clearly stated: model, se-
rial number, date of purchase, clear stamps, 
buyer’s signature. The serial number and 
the model of the device must be the same 
as in the warranty card. If these conditions 
are not fullled or the data specied in the 
warranty card was changed, the warranty 
card is invalid.
treatment and disposal in accordance with federal or 
local law. By disposing correctly this product, you will 
help to conserve natural resources and preventing 
the product from damaging the environment and 
human health. For more information on the collection 
point and recycling of this product, please contact 
your local municipal authorities or the enterprise for 
household waste disposal.
Date of manufacture
Each product has a unique serial number in the form 
of alphanumeric row and is duplicated with a bar-
code that contains the following information: name 
of the product group, date of manufacture, serial 
number of the product. 
 FE
Company OURSSON AG expresses great appre-
ciation to you for choosing our products. We have 
done everything possible so that this meets your 
needs, and the quality corresponds to the best 
world standards. If your OURSSON branded pro-
duct will need maintenance, please contact one of 
the authorized service center (hereinafter - ASC). A 
complete list of ASC and their exact addresses can 
be found on the website www.oursson.com.
Warranty obligations OURSSON AG:
1. Warranty obligations OURSSON AG, provided 
ASC OURSSON AG, apply only to models desig-
ned OURSSON AG for the production or supply 
and sale within the country where the warranty 
service is provided, purchased in this country, 
certied for compliance with the standards of this 
country, and also marked the with ofcial marks 
of conformity.
2. Warranty obligations OURSSON AG operate wi-
thin the law on protection of consumer rights and 
are regulated by the laws of the country in which 
they are provided, and only when the product is 
used exclusively for personal, family or house-
hold purposes. Warranty obligations OURSSON 
AG shall not apply to uses of goods for business 
purposes or in connection with the acquisition of 
goods to meet the needs of enterprises, institu-
tions and organizations.
3. OURSSON AG sets for its products the following 
terms of use and warranty periods:
SERVICING
4. Warranty obligations OURSSON AG shall not ap-
ply to the following products, if their replacement 
is assumed and is not connected with disassem-
bling products:
• Batteries.
• Cases, straps, cords for carrying, mounting ac-
cessories, tools, documentation that came with 
the product.
5. Warranty does not cover defects caused due to 
violations of the rules of consumer use, storage or 
transportation of the goods, actions of third parties 
or force majeure, including but not limited to the 
following cases:
• If the defect was a result of careless handling, 
used for other purposes, violations of conditions 
and rules of operation set forth in the instruction 
manual, including as a result of exposure to 
high or low temperatures, high humidity or dust, 
traces of opening the device independently 
and/ or self-repair, mismatch state standards for 
power grids, getting liquids, insects or other for-
eign objects, substances inside the device, as 
well as long-term use of the product in extreme 
operational modes.
• If the defect of the product was a result of unau-
thorized attempts to test the product or make 
any changes in its construction or software 
programs, including repair or maintenance in 
unauthorized service centers.
• If the defect of the product was a result of use 
of non-standard and/or low quality equipment, 
accessories, spare parts, batteries.
• If the defect of the product is associated with 
its use in conjunction with additional equipment 
(accessories), other than additional equipment 
recommended by OURSSON AG for use with 
this product. OURSSON AG is not responsible 
for the quality of the additional equipment (ac-
cessories) manufactured by third parties, for the 
quality of its products together with such equip-
ment, as well as the quality of the work of the 
additional equipment of OURSSON AG togeth-
er with the products of other manufacturers.
6. Product defects detected during the lifetime of the 
product are eliminated by the authorized service 
centers (ASC). During the warranty period, 
elimination of defects is free of charge with the 
presentation of the original certicate of guarantee 
and documents that conrm the fact and date of 
the contract of retail purchase. In the absence of 
such documents, warranty period is calculated 
from the date of manufacture of goods. It should 
be taken into account:
• Setup and Installation (assembly, the con-
nection, etc.) of the product described in the 
documentation attached to it, does not enter the 
scope of warranty OURSSON AG and can be 
performed by the user as well as the specialists 
of most authorized service centers on a paid 
basis.
• Work upon maintenance of products (cleaning 
and lubricating the moving parts, replacement 
of consumables and supplies, etc.) are made 
on a paid basis.
7. OURSSON AG is not responsible for any damage 
directly or indirectlycaused by their products to 
people, pets, property, if it occurred as a result 
ofnon-observance of the rules and conditions 
of use, storage, transportation or installation of 
the product, intentional or negligent actions of 
consumer or third parties.
8. Under no circumstances, OURSSON AG is not 
Product name Terms of 
use, months
Warranty 
Period,
months 
Microwave ovens
breadmakers, induction hobs 60 12
Multicookers, kitchen 
processors, fermenter/yogurt 
maker electric kettles,
electric grills, hand blenders,
hand mixers, meat grinders, 
blenders, toasters, airpots,
toasters, juicers, steamers, 
coffee makers, choppers, 
freezers, refrigerators, 
automatic coffee machines
36 12 
Kitchen scales 24 12