Pacific energy VISTA INSERT-C Installation guide

010606-20 VISTA INSERT-C 5055.3231
TESTED and LISTED
to ULC S628 / UL 1482
Meets the U.S. Environmental Protection
Agency's July 1990 Particulate Emission
Standards
PLEASE SAVE THESE INSTRUCTIONS
SAFETY NOTICE
If this stove is not properly
installed, a house fire may
result. For your safety, follow the
installation directions. Consult
local building or fire officials
about restrictions and installation
inspection requirements in your
area.
INSTALLATION
AND OPERATING
GUIDE
Model
Pacific VISTA
INSERT
Series - C

2 VISTA INSERT-C 010606-20
Contents
Safety ................................................................................................................................................ 3
Clearances ......................................................................................................................................... 3
Masonry or Factory Built Fireplace...................................................................................... 3
Installation......................................................................................................................................... 5
Fireplace Specifications ........................................................................................................ 5
Into a Masonry Fireplace ...................................................................................................... 5
Full Flue Liner - (Required in Canada)................................................................................ 6
Direct Flue Connection - (USA only).................................................................................. 6
Into a Factory Built Fireplace ............................................................................................... 6
Surround Assembly and Installation..................................................................................... 7
Combustion Air..................................................................................................................... 8
Blower............................................................................................................................................... 8
Blower Operation.................................................................................................................. 8
Electrical Supply................................................................................................................... 8
Operation........................................................................................................................................... 9
Wood Selection..................................................................................................................... 9
How to Test Your Wood....................................................................................................... 9
Lighting the Fire ................................................................................................................... 9
Normal Operation ................................................................................................................. 9
Restarting After Extended or Overnight Burns .................................................................... 9
More Wood, More Heat........................................................................................................ 10
Proper Draft .......................................................................................................................... 10
Ash Removal......................................................................................................................... 10
Disposal of Ashes ................................................................................................................. 10
Creosote ............................................................................................................................................ 11
Formation and Need for Removal......................................................................................... 11
Chimney Fires....................................................................................................................... 11
In Case of a Chimney Fire .................................................................................................... 11
Avoiding a Chimney Fire...................................................................................................... 11
Maintenance...................................................................................................................................... 12
Blower Maintenance .............................................................................................................12
Baffle Removal .....................................................................................................................12
Appendix A....................................................................................................................................... 13
Troubleshooting .................................................................................................................... 13
Firebrick Installation Instructions ......................................................................................... 14
Optional Mantel Shield.........................................................................................................15
Replacement Parts................................................................................................................. 16
Replacement Parts - Blower.................................................................................................. 17
Optional Hearth Trim Kit...................................................................................................... 18
Label ..................................................................................................................................... 19

010606-20 VISTA INSERT-C 3
Safety
READ ALL INSTRUCTIONS BEFORE INSTALLING
ANDUSINGTHISAPPLIANCE.FAILURETOFOLLOW
INSTRUCTIONS MAY RESULT IN PROPERTY
DAMAGE, BODILY INJURY, OR EVEN DEATH.
We strongly recommend that smoke detectors be installed.
If smoke detectors have been previously installed, you may
notice that they are operating more frequently. This may be
due to curing of stove paint or fumes caused by accidentally
leaving the fire door open. Do not disconnect the detectors. If
necessary, relocate them to reduce their sensitivity.
SAFETY NOTICE: If this stove is not properly installed, a
house fire may result. For your safety, follow the installation
directions. Consult local building or fire officials about restric-
tions and installation inspection requirements in your area.
The services of competent installer, certified by the Wood
Energy Technical program (WETT) - in Canada, Hearth Edu-
cation Foundation (HEARTH) - in U.S.A. (or equivalent) are
strongly recommended.
Clearances
Masonry or Factory Built Fireplace
The minimum required clearances to surrounding combustible
materials when installed into a masonry or factory built fireplace
are listed below and in Fig. #1.
Minimum Clearances to Combustibles
(Measured From Insert Body)
Adjacent Sidewall .................................9 in. (229 mm.)
Mantel ..............................................29.5 in. (749 mm.)
With Mantel Shield....................18.5 in. (470 mm.)
Top Facing .......................................29.5 in. (749 mm.)
With Mantel Shield....................18.5 in. (470 mm.)
Side Facing............................................9 in. (229 mm.)
Mantel or Top Facing
Side Facing
Hearth
Adjacent Wall
with mantel shield
Fig. # 1

4 VISTA INSERT-C 010606-20
16”
Non-combustible hearth
23 1/2”
19 7/8” 15”
8”8”
Non-combustible fireplace hearth requirements:
The hearth may be flush with or raised above an adjacent
combustible floor and must extend 16” in front and 8” beyond
each side of the fireplace opening.
Ember protection:
Combustible floor beyond the hearth must be protected from
hot embers by non-combustible material extending 16” to the
firing side and 8” to other sides of the unit.
16”
Non-combustible hearth
Non-combustible
floor covering
Fig. # 2
Fig. # 3

010606-20 VISTA INSERT-C 5
Installation
Your Insert is designed to be installed into a masonry or factory
built zero-clearance fireplace. The masonry fireplace must be
built according to the requirements of the Standard of Chim-
neys, Fireplaces, Vents and Solid Fuel Burning appliances,
N.F.P.A. 211 (Latest Edition) or applicable National, Provin-
cial, State or local codes. The installation shall conform to
CAN/CSA-B365, Installation Code for Solid-Fuel-Burning
Appliances and Equipment. The factory built zero-clearance
fireplace and its chimney must be listed per UL 127 or ULC
S610 standards.
Warning: Under no circumstances is this heater to be installed
in a makeshift or "temporary" manner.
DO NOT CONNECTTHIS UNITTOACHIMNEYFLUE
SERVICING ANOTHER APPLIANCE.
Fireplace Specifications
Your fireplace is required to have the following minimum
sizes:
WIDTH 23-1/2" (597 mm)
HEIGHT 19-7/8" (505 mm)
DEPTH 15" (381 mm)
Chimney height 15' (minimum).
A metal tag is provided and is to be fastened to the back
wall of the fireplace, if the fireplace has been modified to
accommodate the insert.
Into a Masonry Fireplace
Inspect your fireplace for cracks, loose mortar or other physi-
cal defects. If repairs are required, they should be completed
before installing your insert.
The fireplace chimney must be suitable for wood burning use.
Check for creosote build up or other obstructions, especially
if it has not been in use for some time.
The existing fireplace damper is to be locked open or removed
completely.
WARNING: Do not remove bricks or mortar from your
existing fireplace.
Exception: Masonry or steel, including the damper plate, may
be removed from the smoke shelf and adjacent damper frame
if necessary to accommodate a chimney liner, provided that
their removal will not weaken the structure of the fireplace
and chimney, and will not reduce protection for combustible
materials to less than that required by the National Building
Code.
The Insert must be installed in accordance with local and or
national building codes. The two methods of flue connection
that are acceptable in most areas are:
Full Flue Liner: where a listed stainless steel rigid or flex-
ible liner extends from the Insert flue collar to the top of the
chimney.
Direct Flue Connection: where a listed stainless steel rigid
or flexible liner extends from the Insert flue collar to the first
chimney flue liner.
Note: A clean-out door may be required under local codes,
when a direct flue connection is used. Consult local codes.
Pacific Energy highly recommends the use of a full liner
as the safest installation and providing optimum perform-
ance. When connected to a full liner, the Insert is able to
draft correctly and will prevent problems such as difficult
start-ups and smoking out the door.
Rain Cap
Stainless Steel
Rigid or Flex Liner
Fig. # 4 Full Flue Liner
Mantel or
Top Facing

6 VISTA INSERT-C 010606-20
Full Flue Liner - (Required in Canada)
1) Measure the chimney height from the top of the existing
flue to the floor of the hearth. This will allow extra length
of liner for flashing and rain cap.
2) Feed the stainless steel liner from top of the chimney,
through the damper area and into the fireplace cavity.
3) Attach a stove connector to the bottom of the liner.
4) Push the Insert into position inside the fireplace and attach
the connector to the stove collar. Use the rear adjusting
legs to level the Insert.
Note: For better access, the top of the casing may be removed
(Fig. #4). If it is necessary to get access to the connector pipe
through the flue outlet of the Insert, the baffle can be removed
(see Baffle Removal section).
5) Measure, trim and shape a top flashing to fit the existing
chimney flue. Plan for a 1” to 1-1/2” overlap on each side.
Place flashing over top of the liner and seat firmly against
the tile.
6) Screw flashing collar to liner. Caulk gap around flashing
with RTV silicone.
7) Attach a rain cap to the end of the liner. A storm collar
may be used if desired.
Consult your local Dealer about relining your fireplace chim-
ney.
Direct Flue Connection - (USA only)
1) Measure from the first chimney flue liner to the top of the
Insert. Allow extra length of liner to insert into flue tile.
2) Feed the stainless steel liner through the damper area and
into the first chimney flue tile. Seal around pipe.
Note: A clean-out door may be required under local codes,
when a direct flue connection is used. Consult local codes.
3) Push the Insert into position inside the fireplace and attach
the connector pipe to the stove collar. Use the rear adjust-
ing legs to level the Insert.
Note: For better access, the top of the casing may be removed
(Fig. #6). If it is necessary to get access to the connector pipe
through the flue outlet of the Insert, the baffle can be removed
(see Baffle Removal section).
Chimney
Flue Liner
Fig. # 6
Into a Factory Built Fireplace
Your Insert may be installed into a factory built fireplace (size
permitting) with the following requirements:
1) Inspect your fireplace for damage or other physical defects.
The fireplace must be in good working condition. If in doubt
about its condition, seek professional advice. Check for
creosote build up or other obstructions inside the chimney,
especially if it has not been in use for some time. Before
installing, clean your chimney system thoroughly.
2) Afull stainless steel rigid or flexible flue liner meeting type
HT requirements (2100°F) per 1777 (U.S.) or ULC S635
(Canada) must be used for both safety and performance.
The liner must be securely attached to the Insert flue collar
and the chimney top.
3) The surround must be sealed to the fireplace front or the
damper area around the chimney liner must be sealed to
prevent room air entering the chimney cavity of the fire-
place.
4) The air flow within and around the fireplace must not be
altered by the installation of the Insert (i.e. no blockage of
louvers or cooling air inlet or outlet ports). This includes
the circulating air chambers in a steel fireplace or metal
heat circulator.
5) Alteration of the fireplace in any manner is not permitted
with the following exceptions:
a: external trim pieces which do not affect the operation
of the fireplace may be removed and stored on or within
the fireplace for re-assembly if the Insert is removed.
b: the chimney damper may be removed to install the
liner.
6" Stainless Steel
Rigid or Flex Liner
Mantel or
Top Facing
Direct Flue Connection
Fig. # 7

010606-20 VISTA INSERT-C 7
Surround Assembly and Installation
1) Lay part A, B and C face down on a flat non-marring
surface. Fasten together with 1/4" x 1/2" bolts and nuts
provided through holes at points “D” (Fig. #8 and 11).
2) Lift the surround assembly to the upright position and
make sure the front face is flat and even at the joints.
3) Assemble the three trim pieces using the enclosed hardware.
Slide part F into the back corners of the trim and tighten
screws. Ensure the mitred corners fit tightly and evenly
(Fig. #9).
4) Slide the assembled trim over the surround from the top
(Fig. #8).
5) Tighten the retaining screws at the bottom of each trim
side (Fig. #10).
Fig. # 8
Fig. # 9
Fig. # 11
Fig. # 12
6) DO NOT LIFT THE SURROUND ASSEMBLY BY
GRASPING THE TRIM. Engage the bottom of the pre-
assembled surround onto the unit. The surround base is
notched to fit over the casing flange. (see Fig. #12) Pivot
surround assembly up into place and secure with 2 screws
in the upper corners of the casing. (see Fig. #13)
Part B
Trim
Fig. # 10
Trim
Retaining
Screw
Part F
Part A
Part C
Part A
Trim
D
D
D
1/4" Nuts
Part C
1/4" x 1/2" Long Bolts
Notch in Surround Base

8 VISTA INSERT-C 010606-20
Blower
The Insert comes equipped with a variable speed circulating
air blower. The blower system is thermostatically controlled
for automatic operation, as well manually with a convenient
bypass switch.
Blower Operation
Automatic: To operate the blower automatically, push the
rocker switch to the “0” or OFF position and set the fan speed
control to a desired setting.
This will allow the blower to turn on automatically once the
Insert has come up to operating temperature. It will also shut
the blower off after the fire has gone out and the appliance
cooled to below a useful heat output range. On and Off times
will vary with installation and location of appliance.
Manual: To manually operate the blower, push the rocker
switch to the “1” or ON position and set the fan speed control
to a desired setting. This will bypass the temperature switch
and allow full control of the blower.
Suggested settings:
- Combustion air control setting of "L" (low), operate
blower speed control on “Low”.
- Combustion air control greater than "L" (low), operate
blower speed control at desired setting.
Electrical Supply
Circulating air blower electrical rating: 115V, 60 Hz, 80
Watts.
For your protection against shock hazard, use only a properly
grounded outlet that will accept a three-pronged plug. Do not
cut or remove the grounding prong.
Consult local codes or in the absence of local codes, with the
current CSA C22.1 Canadian Electrical Code and in the USA
with the National Electrical Code, ANSI/NFPA 70 (latest
edition).
7) Push the entire appliance back until the surround assembly
is in contact with the fireplace.
Combustion Air
Consult local building codes regarding combustion air supply.
Intake or combustion air can be supplied to the Insert in one
of two ways:
1) Outside air supply: Remove cover from ash clean out in
existing fireplace. Place a rodent screen in place of the
cover. Install the Insert as described in the "Installation"
section, making sure not to cover the opening of the air
inlet. When installation is complete, seal surround to fire-
place and anywhere else air may enter. This will ensure
combustion air is drawn from outside the house and into
the 7" x 2" intake at the lower rear of the appliance.
2) Room air supply: Remove the 4" knock-out plug from
either casing side prior to installation (Fig. #14). Install the
Insert as described in the "Installation" section. The Insert
will now draw its air from the room through the front.
Fig. # 13
Fig. # 14 Knock-out Plug
Fig. # 15
L2 (black)
G (green)
L1 (white)
Speed
Control
Blower
Thermo
Switch
By-pass
Rocker Switch

010606-20 VISTA INSERT-C 9
Operation
Wood Selection
This heater is designed to burn natural wood only. Higher
efficiency and lower emissions generally result when burning
air-dried seasoned hardwoods, as compared to softwoods or
too green or freshly cut hardwoods.
Wood should be properly air dried (seasoned) for six months or
more. Wet or undried wood will cause the fire to smoulder and
produce large amounts of creosote. Wet wood also produces
very little heat and tends to go out often.
DO NOT BURN :
-Salt water wood * -Treated wood
-Wet or green wood -Coal/charcoal
-Garbage/Plastic * -Solvents
* These materials contain chlorides which will rapidly
destroy metal surfaces and void warranty.
Do not burn anything but wood. Other fuel, e.g. charcoal,
can produce large amounts of carbon monoxide, a tasteless,
odourless gas that can kill. Under no circumstances should
you attempt to barbecue in this heater.
How to Test Your Wood
Add a large piece of wood to the stove when it has a good
large bed of coals. It is dry if it is burning on more than one
side within one minute. It is damp if it turns black and lights
within three minutes. If it sizzles, hisses and blackens without
igniting in five minutes it is soaked and should not be burnt.
WARNING: Do not use grates or andirons to elevate the
fuel. Burn directly on the firebricks. Replace broken or
missing bricks. Failure to do so may create a hazardous
condition.
Your Pacific Energy heater is designed for maximum overall
efficiency at a moderate firing rate. Overfiring is hazardous
and a waste of fuel. Too slow a burn contributes to creosote
buildup and lowers combustion efficiency.
Lighting the Fire
WARNING: Never use chemicals or any other volatile
liquid to start a fire.
1) Adjust air control to "H" (high) position and open door.
2) Place crumpled newspaper in the centre of the heater and
criss-cross with several pieces of dry kindling. Add a few
small pieces of dry wood on top.
3) Ignite the paper and close the door.
4) After the fire as established itself, open the door and add
a few small logs. Close door.
5) Begin normal operation after a good coal base exists and
wood has charred.
Normal Operation
1) Set air control to desired setting. If smoke pours down
across the glass (waterfall effect), this indicates you have
shut the control down too soon or you are using too low a
setting. As every home’s heating needs vary (i.e. insula-
tion, windows, climate, etc.), the proper setting can only
be found by trial and error and should be noted for future
burns.
2) To refuel, adjust air control to "H" (high), and give the
fire time to brighten. Open door slowly, this will prevent
backpuffing.
3) Use wood of different shape, diameter and length (up to
18"). Load your wood from side to side and try to place
the logs so that air can flow between them. Always use
dry wood.
4) Do not load fuel to a height or in such a manner that would
be hazardous when opening the door.
5) For extended or overnight burns, unsplit logs are preferred.
Remember to char the wood completely on "H" (high)
setting before adjusting air control for overnight burn.
WARNING: Always keep loading door closed when burn-
ing. This heater is not designed for open door burning.
Restarting After Extended or Overnight
Burns
1) Open door and rake hot embers towards the front of the
heater. Add a couple of dry, split logs on top of embers,
close door.
2) Adjust air control to "H" (high) and in just a few minutes,
logs should begin burning.
3) After wood has charred, reset air control to desired set-
ting.
4) When burning at a slow rate for extended periods, oc-
casionally maintain a strong fire under supervision for a
couple of hours to relieve firebox and chimney deposits
as well as any of the deposits on the glass.

10 VISTA INSERT-C 010606-20
Ash Removal
Whenever ashes get 3 to 4 inches deep in your firebox, and
when fire has burned down and cooled, remove excess ashes.
Leave an ash bed approximately 1 inch deep on the firebox
bottom to help maintain a hot charcoal bed.
Disposal of Ashes
Ashes should be placed in a metal container with a tight fit-
ting lid. The closed container of ashes should be placed on a
non-combustible floor or on the ground, well away from all
combustible materials, pending final disposal. If the ashes are
disposed of by burial in soil or otherwise locally dispersed,
they should be retained in the closed container until all cinders
have thoroughly cooled. Other waste should not be placed in
this container!
WARNING: This method is not a substitute for regular
chimney inspections and cleaning.
5) To achieve maximum firing rate, set control to "H" (high).
Do not use this setting other than for starting or preheating
fresh fuel loads.
DO NOT OVERFIRETHIS HEATER: Attempts to achieve
heat output rates that exceed heater design specifications can
result in permanent damage to the heater and chimney.
WARNING: No alteration or modification of the combus-
tion air control assembly is permitted. Any tampering will
void warranty and could be very hazardous.
More Wood, More Heat
Seasoned wood has approximately 7500 BTU’s per pound.
If you put 10 pounds of wood in your stove for an eight hour
burn the wood will be producing 9375 BTU’s per hour. (7500
BTU x 10 lbs / 8 hrs. = 9375 BTU’s per hr.). If you put 20
lbs of wood in your stove for an eight hour burn you will get
18,750 BTU’s per hr. (7500 BTU x 20 lbs / 8 hrs. = 18,750
BTU’s per hr.). This is only an example and is based on 100%
efficiency. In reality, your stove should perform in the 70%
efficiency range.
Experience will give you the right settings for proper combus-
tion and efficient burning. Remember the air inlet setting is
affected by variables such as type of wood, outside temperature,
chimney size and weather conditions. With practice, you will
become proficient in operating your heater and will obtain the
performance for which it was designed.
Proper Draft
1) Draft is the force which moves air from the appliance up
through the chimney. The amount of draft in your chimney
depends on the length of the chimney, local geography,
nearby obstructions and other factors.
2) Too much draft may cause excessive temperatures in the
appliance. An uncontrollable burn or a glowing red stove
part or chimney indicates excessive draft.
3) Inadequate draft may cause backpuffing into the room and
plugging of the chimney. Smoke leaking into the room
through appliance and chimney connector joints indicates
inadequate draft.

010606-20 VISTA INSERT-C 11
Chimney fires are easy to detect; they usually involve one or
more of the following:
- Flames and sparks shooting out of the top of the chim-
ney
- A roaring sound
- Vibration of the chimney
In Case of a Chimney Fire
1. Prepare to evacuate to ensure everyone’s safety. Have
a well understood plan of action for evacuation. Have a
place outside where everyone is to meet.
2. Close air inlets on stove.
3. Call local fire department. Have a fire extinguisher handy.
Contact your local fire authority for further information
on how to handle a chimney fire. It is most important that
you have a clearly understood plan on how to handle a
chimney fire.
4. After the chimney fire is out, the chimney must be cleaned
and checked for stress and cracking before starting another
fire. Also check combustibles around chimney and the
roof.
- The services of a competent or certified installer, (certified
by the Wood Energy Technical Training program (WETT) - in
Canada, Hearth Education Foundation (HEARTH) - in U.S.A.,)
are strongly recommended.
Avoiding a Chimney Fire
There are two ways to avoid chimney fires:
1. Do not let creosote build up to a point where a big chimney
fire is possible.
2. Do not have fires in the heater that may ignite chimney
fires. These are hot fires, such as when burning household
trash, cardboard, Christmas tree limbs, or even ordinary
fuel wood; (eg. with a full load on a hot bed of coals and
with the air inlet wide open).
Creosote
Formation and Need for Removal
When wood is burned slowly, it produces tar and other organic
vapours, which combine with expelled moisture to form creo-
sote. The creosote vapours condense in the relatively cool
chimney flue of a slow burning fire. As a result, creosote
residue accumulates on the flue lining. When ignited, this
creosote makes an extremely hot fire. The chimney connec-
tor and chimney should be inspected at least once every two
months during the heating season to determine if a creosote
buildup has occurred. If creosote has accumulated, it should
be removed to reduce the risk of a chimney fire.
1. Highest smoke densities occur when a large amount of
wood is added to a bed of hot coals and the air inlet is
closed. The heated wood generates smoke, but without
ample air, the smoke cannot burn. Smoke-free, clean
burning requires small fuel loads, two or three logs at a
time or 1/4 to 1/2 of a fuel load and leaving the air inlet
relatively wide open, especially during the first 10 to
30 minutes after each loading, when most of the smoke
generating reactions are occurring. After 30 minutes or
so, the air inlet can be turned down substantially without
excessive smoke generation. Wood coals create very little
creosote-producing smoke.
2. The cooler the surface over which wood smoke is pass-
ing, the more creosote will be condensed. Wet or green
wood contributes significantly to creosote formation as the
excess moisture that is boiled off cools the fire, making
it difficult for the tars and gasses to ignite, thus creating
dense smoke and poor combustion. This moisture-laden
smoke cools the chimney, compounding the problem by
offering the smoke the ideal place to condense.
In summary, a certain amount of creosote is inevitable and must
be lived with. Regular inspection and cleaning is the solution.
The use of dry, seasoned wood and ample combustion air will
help to minimize the buildup.
Chimney Fires
The result of excessive creosote buildup is a chimney fire.
Chimney fires are dangerous. Chimney inside temperatures can
exceed 2000 degrees F. This causes much higher than normal
temperatures in the chimney and on its exterior surfaces thus
ignition of nearby or touching combustible material is more
likely during a chimney fire. Proper clearances are critical
during such a fire.

12 VISTA INSERT-C 010606-20
Maintenance
1. Burn wood only, dry and well seasoned. The denser or
heavier the wood when dry, the greater its heat value.
This is why hardwoods are generally preferred. Green or
wet wood will cause a rapid buildup of creosote. If you
feel it is necessary to burn wet or unseasoned wood, do so
only with the air inlet set open enough to maintain a good
strong fire and fairly high chimney temperatures. Do not
attempt to burn overnight using green or wet wood. Wet
wood can cause up to 25% drop in heater output, as well
as contributing significantly to creosote buildup.
WARNING: Never use chemicals or any other volatile
liquid to start a fire. Do not burn garbage, or flammable
fluids such a gasoline, naptha, or engine oil. We strongly
recommend that smoke detectors be installed.
2. Remove ashes frequently. Embers can roll out the door and
create a fire hazard. Maintain a 1" minimum ash base.
3. If glass becomes darkened through slow burning or poor
wood, it can readily be cleaned with any fireplace glass
cleaner when stove is cold. Never scrape with an object that
might scratch the glass. The type and amount of deposit
on the glass is a good indication of flue pipe and chimney
buildup.Alight brown dusty deposit that is easily wiped off
usually indicates good combustion and dry, well-seasoned
wood and therefore relatively clean pipes and chimney.
On the other hand, a black, greasy deposit that is difficult
to remove is a result of wet and green wood and too slow
a burning rate. This heavy deposit is building up at least
as quickly in the chimney.
WARNING: Only use materials supplied by the manufac-
turer when doing maintenance or replacements.
4. DOOR GASKET - The gasket used by Pacific Energy
requires only light pressure to seal. This will prolong
seal life. It is important that the door seal be maintained
in good condition. Periodically inspect seals and replace
if necessary. Follow instructions included in the #2082.2
kit obtainable from your nearest Pacific Energy Dealer.
5. DOOR GLASS - Do not slam loading door or otherwise
impact glass. When closing door, make sure that no logs
protrude to impact the glass. If the glass gets cracked or
broken, it must be replaced before using the stove. Re-
placement glass can be obtained from your Dealer. The
size required is 8-5/8 x 14-1/8 x 5 mm. Only ceramic glass
may be used. Do not substitute with any other type.
To remove broken glass, undo the four retaining screws and
remove the frame noting position for re-assembly. Remove all
particles of glass. Be careful as they are very sharp. Install new
glass complete with gasket. Replace frame and screws.
WARNING: Do not overtighten, tighten screws very
carefully.
- Do not clean glass when hot
- Do not use abrasive cleaners on glass
6. Do not store wood within heater installation clearances, or
within the space required for fuel loading and ash removal.
Keep the area around the heater clean and free of all loose
combustibles, furniture, newspapers, etc.
7. If gold door requires cleaning, use mild soap and water
only. Use of abrasive cleaners will void warranty.
8. Establish a routine for the fuel, wood burning and firing
technique. Checkdaily forcreosote buildupuntil experience
shows how often you need to be cleaning to be safe.
9. Be aware that the hotter the fire, the less creosote is depos-
ited. Weekly cleaning may be necessary in mild weather,
even though monthly cleaning is usually enough in the
coldest months when burning rates are higher.
10. Instruct all members of your family on the safe operation
of the heater. Ensure they have enough knowledge of the
entire system if they are expected to operate it. Stress the
section on chimney fires and the importance of following
the steps outlined in “In Case of Chimney Fire”.
Blower Maintenance
The blower requires occasional cleaning to prevent buildup
of dust and hair. More frequent cleaning may be required if
conditions are dusty or pets are present. This service is best
performed by a qualified service technician.
Baffle Removal
The baffle may be removed from the firebox to clean and
inspect the chimney liner.
DO NOT OPERATE WITH BAFFLE OR INSULATION
REMOVED.
Removal
Remove retaining pin at the back top of the firebox, just under
the baffle. Remove rail extensions in front of the baffle. Lift
baffle up and pull forward to disconnect from the supply tube.
Tilt baffle sideways to drop down and remove from firebox.
Remove insulation to access flue outlet. Inspect gasket between
baffle and supply tube. If necessary, replace with gasket #139.5
available from your Pacific Energy dealer. Re-install baffle
assembly and insulation by reversing order. Ensure that the
insulation is not obstructing the flue outlet or the area above
the baffle.

010606-20 VISTA INSERT-C 13
Appendix A
Troubleshooting
Problem Cause Cure
Excessive Creosote 1) Wood is too wet - Use dry wood
Buildup
2) Turning down air control - Do not turn down until:
too soon a) there is a good bed of coals
b) the wood is charred
3) Draft too low - Improper chimney height and/or diameter
- Chimney plugged or restricted, check flue
- Provide outside air for combustion
Glass is Dirty 1) See 1, 2, and 3 above
2) Door Gasket leakage - Replace gasket
- Check latch
Low Heat Output 1) Wood is wet - Use dry wood
2) Fire too small - Build a larger fire
Won't Burn Overnight 1) Air control set too high - Set control lower
2) Not enough wood - Unsplit wood is preferred for overnight burns
Stove Won't Burn 1) Combustion air supply - Check outside air supply for obstructions
is blocked (see Combustion Air section)
2) Draft too low - Chimney plugged or restricted
Inspect and clean
- Chimney oversized or otherwise unsuitable
Consult Dealer

14 VISTA INSERT-C 010606-20
Pacific Vista Insert
Firebrick Installation Instructions
This package contains 12 full-size firebricks.
With the heater in the upright position, install firebricks as follows:
- First, install 4 firebricks against the rear wall.
- Next, install the side firebricks, 2 each side.
- Lastly, place 4 firebricks on the bottom of the heater.
ITEM SIZE PART NUMBER
A 9” X 4 1/2” X 1 1/4” (230 mm x 115 mm x 32 mm) 5096.99

010606-20 VISTA INSERT-C 15
Installation:
Unpack and inspect mantel shield. Remove the two
top screws holding the surround in place. Position
the mantel shield over the holes and replace screws.
Before tightening the screws, ensure the shield
is tight against the underside and the face of the
surround.
This kit contains:
1........Mantel Shield
2....... #8 x 1/2" Sheet metal screws (black in colour)
Pacific VISTA INSERT
Optional Mantel Shield
Mantel Shield
Surround Top

16 VISTA INSERT-C 010606-20
29
28
26
21
27
25
27
21
22
20
19
11
21
18
16
15a
14
17
23
14
13
12a
13
2
3
1
4
5
10
6
7
15b
8
9
12b
24
2 ..... Air Control Cover .........................................................................2327
3 ..... Blower Bracket .............................................................................2324
4 ..... Glass Clamp Kit (c/w Screws) ............................................ SSER.142
5 ..... Glass Bar Kit (2 pcs.).........................................................VIST.2125
........ Glass Gasket (not shown) .........................................................2082.1
6 ..... Rep. Glass (c/w Glass Gasket)......................................... DRVS.2082
7 ..... Door Gasket Kit .........................................................................2082.2
8 ..... Door Casting, Arched Black ............................................ CAST.VSST
........ Door Casting, Arched Gold.............................................CAST.VSGD
........ Door Casting, Arched Nickel ........................................... CAST.VSNI
9 ..... Door Handle Assembly (c/w Wood Handle and Nut).... WODC.4147
10 ... Boost Manifold .............................................................................2105
11.... Firebrick - 9" x 4 1/2" x 1 1/4" (12 pcs. required) ...................5096.99
........ Firebrick Set...................................................................BRIC.VINCA
12a.. Brick Rail, Left .............................................................................2122
12b . Brick Rail, Right ........................................................................2122.5
14 ... Baffle Insulation Kit (3 pcs.)...................................................5068.74
15a.. Baffle................................................................................... VIST.2111
15b . Baffle Pin ........................................................................................125
16 ... Flame Shield (c/w Bolt and Nut) ......................................VINC.2305
17 ... Baffle Gasket................................................................................139.5
18 ... Door Catch (c/w Bolt).................................................... WODC.1461
19 ... Air Shutter Assembly (c/w Spring. Washer and Cap).......VINC.2331
20 ... Casing Bottom ..............................................................................2321
21 ... Surround Trim, Set (* Standard-size) ...............................VINC.2361
........ Surround Trim, Set (** Over-size, not shown) .................VINC.2364
........ Surround Hardware Package (not shown) ............... WINS.SMHDW
22 ... Surround Side, Right (* Standard-size) ............................VINC.2315
........ Surround Side, Right (** Over-size, not shown) ..............VINC.2318
23 ... Surround Side, Left (* Standard-size)...............................VINC.2314
........ Surround Side, Left (** Over-size, not shown) ................VINC.2317
24 ... Surround Top (* Standard-size) ........................................VINC.2316
........ Surround Top (** Over-size, not shown)..........................VINC.2319
25 ... Casing Top, Front..........................................................................2323
26 ... Casing Top, Back ..........................................................................2322
27 ... Casing Side, Left or Right.............................................................2325
28 ... Casing Back ..................................................................................2324
29 ... Rear Handle.....................................................................................512
Replacement Parts
ITEM DESCRIPTION PART NO. ITEM DESCRIPTION PART NO.
1 ..... Ash Lip/Blower Assembly (c/w Gold Trim)...............VINC.BLOWA
* ..... Standard-Size Surround Assembly, Embossed Panels ....................... 36 1/2" wide x 26 1/4" high
** ... Over-Size Surround Assembly, Plain Panels ..................................... 42 1/2" wide x 29 1/4" high

010606-20 VISTA INSERT-C 17
Replacement Parts - Blower
ITEM DESCRIPTION PART NO. ITEM DESCRIPTION PART NO.
1......Ash Lip/Blower Housing ........................................VINC.2310
2......Blower Only..................................................................5024.52
3......Blower Bottom Cover.................................................2341.002
4......Snap Disc Switch Bracket..................................................1947
5......Cordset ...............................................................................5028
6......Snap Disc Switch Wire ...........................................VINC.5032
7......Snap Disc Switch ............................................................5027.2
8......Rocker Switch Wire ............................................VINC.503221
All parts may be ordered from your nearest Pacific Energy dealer. Contact Pacific Energy for the location of the dealer near-
est you.
9......Rocker Switch....................................................................5071
10....Rheostat Knob....................................................................5026
11....Rheostat..............................................................................5025
12....Rheostat Shield ..................................................................2344
13....Ash Lip Trim, Gold............................................................2360
........Ash Lip Trim, Nickel ......................................................2360.1
14....Ash Lip Hardware.................................................... ALIP.3211
15....Cord Strain Relief ..............................................................5029
........Blower Assembly Hardware (not shown) ............VINC.50335

18 VISTA INSERT-C 010606-20
Installation:
Unpack and inspect the hearth
trim. Install the surround
assembly as per instruction
supplied with the appliance.
Attach hearth trim to the
bottom of the surround with
clips provided. The clips are
installed up through the trim
and into the surround.
This kit contains:
1........Hearth Trim
4....... Spring Clips
Pacific VISTA INSERT
Optional Hearth Trim Kit
Surround Side
Hearth Trim
Clips

010606-20 VISTA INSERT-C 19
Label
MINIMUM CLEARANCE TO COMBUSTIBLES (MEASURED FROM INSERT BODY)
A) ADJACENT SIDEWALL 229 mm / 9 in.
B) MANTEL 749 mm / 29.5 in.
MANTEL WITH SHIELD 470 mm / 18.5 in.
C) TOP FACING 749 mm / 29.5 in.
TOP FACING WITH SHIELD 470 mm / 18.5 in.
D) SIDE FACING 229 mm / 9 in.
• INSTALL AND USE ONLY IN ACCORDANCE WITH THE MANUFACTURER’S INSTALLATION AND OPERATING
INSTRUCTIONS. CONTACT LOCAL BUILDING OR FIRE OFFICIALS ABOUT RESTRICTIONS, INSTALLATION PERMIT
AND INSPECTION IN YOUR AREA.
DATE OF MANUFACTURE
• INSTALL AND USE ONLY IN MASONRY OR FACTORY BUILT FIREPLACE.
• INSTALL ONLY ON A NON-COMBUSTIBLE HEARTH, FLUSH OR RAISED ABOVE AN ADJACENT COMBUSTIBLE
FLOOR. COMBUSTIBLE FLOOR BEYOND HEARTH MUST BE PROTECTED BY NON-COMBUSTIBLE FLOOR MATE-
RIAL EXTENDING 405 mm / 16 in. TO THE FIRING SIDE (E) AND 200 mm / 8 in. TO THE OTHER SIDES (F) OF THE
UNIT.
• DO NOT REMOVE BRICKS OR MORTAR FROM MASONRY FIREPLACE
• DO NOT CONNECT THIS UNIT TO A CHIMNEY SERVING ANOTHER APPLIANCE
• COMPONENTS REQUIRED FOR INSTALLATION: FULL FLUE LINER OR DIRECT FLUE CONNECTION ASSEMBLY.
• OPTIONAL COMPONENTS: FAN KIT, ELECTRICAL RATING 115V, 60HZ, 1 AMP.
• DANGER: RISK OF ELECTRICAL SHOCK. DISCONNECT POWER BEFORE SERVICING UNIT.
• ROUTE CORD AWAY FROM UNIT.
• FOR USE WITH SOLID WOOD FUEL ONLY. DO NOT USE GRATE OR ELEVATE FIRE. BUILD WOOD FIRE DIRECTLY
ON HEARTH.
• OPERATE WITH FEED DOOR CLOSED. OPEN TO FEED FIRE ONLY.
• REPLACE GLASS ONLY WITH CERAMIC GLASS.
• INSPECT AND CLEAN CHIMNEY FREQUENTLY. UNDER CERTAIN CONDITIONS OF USE, CREOSOTE BUILDUP MAY
OCCUR RAPIDLY.
MADE IN CANADA
FMAMJ J ASOND
2001 2002 2003 2004 2005 2006
U.S. ENVIRONMENTAL PROTECTION AGENCY
CERTIFIED TO COMPLY WITH JULY, 1990
PARTICULATE EMISSION STANDARDS
J
LISTED FACTORY BUILT FIREPLACE ACCESSORY INSERT
CERTIFIED FOR USE IN CANADA AND U.S.A.
MODEL: PACIFIC VISTA INSERT SERIES: C
TESTED TO: ULCS628 / UL1482 REPORT NO: 476-1905-00 (MAR. 2001)
WH-
CLEARANCE TO COMBUSTIBLE
CONSTRUCTION
F
ADJACENT SIDE WALL
050401 5050.731 VINC-1
A
B
D
EF
C
WH- A
WH- A
HOT WHILE IN OPERATION. DO NOT TOUCH. KEEP CHILDREN,
CLOTHING AND FURNITURE AWAY. CONTACT MAY CAUSE SKIN
BURNS. SEE NAMEPLATE AND INSTRUCTIONS.
CAUTION MANUFACTURED BY:
PACIFIC ENERGY FIREPLACE PRODUCTS LTD.
PO. BOX 1060, DUNCAN, BC V9L 3Y2

20 VISTA INSERT-C 010606-20
PACIFIC ENERGY FIREPLACE PRODUCTS LTD.
Phone: [phone]
Web site: http://www.pacificenergy.net
2975 Allenby Rd., Duncan, B.C. V9L 6V8
Printed in Canada