PaloAlto Networks PA-500 User manual

PA-500 
Hardware Reference Guide

Contact Information
http://www.paloaltonetworks.com/contact/contact/
About this Guide
This guide describes the PA-500 firewall hardware, provides instructions on installing the hardware,
describes how to perform maintenance procedures, and provides product specifications. This guide is
intended for system administrators responsible for installing and maintaining the PA-500 firewall.
All PA-500 devices run PAN-OS, a purpose-built operating system with extensive functionality. For
additional information, refer to the following resources:
•For information on the additional capabilities and for instructions on configuring the features on
the firewall, refer to https://www.paloaltonetworks.com/documentation.
•For access to the knowledge base, complete documentation set, discussion forums, and videos,
refer to https://live.paloaltonetworks.com.
•For contacting support, for information on the support programs, or to manage your account or
devices, refer to https://support.paloaltonetworks.com.
•For the latest release notes, go to the software downloads page at 
https://support.paloaltonetworks.com/Updates/SoftwareUpdates.
To provide feedback on the documentation, please write to us at:
[e-mail].
Palo Alto Networks, Inc.
www.paloaltonetworks.com 
© 2007–2016 Palo Alto Networks, Inc. Palo Alto Networks is a registered trademark of Palo Alto Networks. A list of
our trademarks can be found at http://www.paloaltonetworks.com/company/trademarks.html . All other marks
mentioned herein may be trademarks of their respective companies.
Revision Date: February 29, 2016

Palo Alto Networks Table of Contents • 3
February 29, 2016 - Palo Alto Networks COMPANY CONFIDENTIAL
Chapter 1 
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Chapter 2 
Installing the Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Tamper Proof Statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Equipment Rack Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Connecting Cables to the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Connecting Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Chapter 3 
Maintaining the Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Cautions and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Hardware Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Hardware Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Interpreting the Device LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Interpreting the Port LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Chapter 4 
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Interface Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Electrical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Chapter 5 
Compliance Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
VCCI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Table of Contents

4• Table of Contents Palo Alto Networks
BSMI EMC Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Palo Alto Networks Overview • 5
February 29, 2016 - Palo Alto Networks COMPANY CONFIDENTIAL
Chapter 1 
Overview
This chapter describes the front and back panels of the PA-500 firewall. For more information,
refer to the following topics:
•“Front Panel” in the next section
•“Back Panel” on page 7

Front Panel
6• Overview Palo Alto Networks
Front Panel
Figure 1 shows the front panel of the PA-500 firewall.
Figure 1. Front Panel
Table 1 describes the front panel features.
Table 1. Front Panel Features
Item Description
Ethernet ports 8 RJ-45 10/100/1000 ports for network traffic.
Management port 1 RJ-45 port to access the device management interfaces through an
Ethernet interface.
Console port 1 RJ-45 port for connecting a serial console.
USB port 1 USB port for future use.
LED dashboard 6 LEDs indicating system status. Refer to “Interpreting the Device
LEDs” on page 14 for LED definitions.
LEDs
Ethernet
ports
USB
port
Management
port
Console
port

Palo Alto Networks Overview • 7
Back Panel
Back Panel
Figure 2 shows the back panel of the PA-500 and Table 2 describes the back panel features.
Figure 2. Back Panel
Table 2. Back Panel Features
Item Description
Fans Two fans for cooling the device.
Power inlet AC power inlet for powering the device.
AC power
Inlet Fans

Back Panel
8• Overview Palo Alto Networks

Palo Alto Networks Installing the Hardware • 9
February 29, 2016 - Palo Alto Networks COMPANY CONFIDENTIAL
Chapter 2 
Installing the Hardware
This chapter describes how to install the PA-500. For more information, refer to the following
topics:
•“Tamper Proof Statement” on page 9
•“Before You Begin” in the next section
•“Equipment Rack Installation” on page 10
•“Connecting Cables to the Device” on page 11
•“Connecting Power” on page 11
Tamper Proof Statement
To ensure that products purchased from Palo Alto Networks have not been tampered with
during shipping, verify the following upon receipt of each product:
•The tracking number provided to you electronically when ordering the product matches
the tracking number that is physically labeled on the box or crate.
•The integrity of the tamper-proof tape used to seal the box or crate has not been
compromised.
•The warranty seals on the device itself do not show evidence of tampering.
Before You Begin
•Have a Phillips head screwdriver available.
•Verify that the intended location has adequate air circulation and meets the temperature
requirements. Refer “Environmental Specifications” on page 18.
•Unpack the device.
•Verify that power is not connected to the firewall.

Equipment Rack Installation
10 • Installing the Hardware Palo Alto Networks
•Allow clear space on the sides and back of the firewall.
Equipment Rack Installation
Figure 3 shows how rack mounting brackets are attached to the PA-500. You can attach the
brackets using the holes at the front of the unit.
Figure 3. Attaching Rack Mounting Brackets
The following safety guidelines apply to rack installation:
•Elevated ambient operating temperature—If the PA-500 is installed in a closed or multi-
unit rack assembly, the ambient operating temperature of the rack environment may be
greater than the ambient room temperature. Verify that the ambient temperature of the
rack assembly meets the maximum rated ambient temperature requirements listed in
“Environmental Specifications” on page 18.
•Reduced air flow—Ensure that the airflow required for safe device operation is not
compromised by the rack installation.
•Mechanical loading—Ensure that the rack-mounted device does not cause hazardous
conditions due to uneven mechanical loading.
•Circuit overloading—Ensure that the circuit that supplies power to the device is
sufficiently rated to avoid circuit overloading or excess load on supply wiring. Refer to
“Electrical Specifications” on page 18.
•Reliable earthing—Maintain reliable earthing of rack mounted equipment. Pay special
attention to supply connections other than direct connections to the branch circuit (such
as use of power strips).