Panasonic KX-TA824 Owner's manual

Advanced Hybrid System
PC Programming Manual
Model No. KX-TA/TES/TEM824
Thank you for purchasing a Panasonic Advanced Hybrid System.
Please read this manual carefully before using this product and save this manual for future use.
WANET TELECOMS LIMITED
Plot 53, Jinja Road
Kampala –Uganda
Tel: [phone]
: [phone]
FAX: [phone]
Email: [e-mail]
Website: www.wanetelecoms.com

Introduction
About this Programming Manual
The Programming Manual is designed to serve as an overall system programming reference for the
Panasonic Advanced Hybrid System.
It explains how to program this PBX using Panasonic proprietary telephones (PTs) or the KX-TA
Maintenance Console software.
The Programming Manual is divided into the following sections:
Section 1, Overview
Provides an overview of methods of programming the PBX, and information about password security.
Section 3, PC Programming—Introduction
Serves as reference operating instructions when using the KX-TA Maintenance Console software to
program the PBX.
Section 4, PC Programming—Opening Screen
Describes the options available when starting Maintenance Console.
Section 5, PC Programming—File
Explains the File menu, which lets you work with system data files, and view programming items.
Section 6, PC Programming—Connect
Describes the Connect menu, which offers options for connecting a PC to the PBX.
Section 7, PC Programming—View
Describes the View menu, which allows you to customize the operation of Maintenance Console.
Section 8, PC Programming—Utility
Describes the Utility menu, which contains options for performing system maintenance on the PBX.
Section 9, PC Programming—System Data Setting
Describes the options available on each setting screen of the Maintenance Console.
References Found in the Programming Manual
Installation Manual References
The Installation Manual provides instructions detailing the installation and maintenance of the PBX.
Sections from the Installation Manual are listed throughout the Programming Manual for your reference.
Programming Manual References
Related sections of the Programming Manual are listed for your reference.
2 Programming Manual

Feature Manual References
The Feature Manual explains what the PBX can do, as well as how to obtain the most of its many features
and facilities. Sections from the Feature Manual are listed throughout the Programming Manual for your
reference.
Operating Manual References
The Operating Manual describes how users can access commonly used PBX features and functions with
their PTs, single line telephones (SLTs), and Direct Station Selection (DSS) Consoles. Sections from the
Operating Manual are listed throughout the Programming Manual for your reference.
Links to Other Pages and Manuals
If you are viewing this Programming Manual with a PC, certain items are linked to different sections of the
Programming Manual and other PBX manuals. Click on a link to jump to that section.
Linked items include:
•Installation Manual References
•Programming Manual References
•Feature Manual References
•Operating Manual References
Trademarks
•Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries.
•Celeron and Intel are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the
United States and other countries.
•All other trademarks identified herein are the property of their respective owners.
•Screen shots reprinted with permission from Microsoft Corporation.
Programming Manual 3

List of Abbreviations
A AA
APT
B BGM
BV
C CO
COS
CPC
D DIL
DISA
DND
DSS
DTMF
E EFA
G GRP
I IRNA
L LCS
O OGM
P PT
S SLT
SMDR
T TAM
TRS
V VM
4 Programming Manual
Automated Attendant
Analog Proprietary Telephone
Background Music
Built-in Voice Message
Outside (CO) Line
Class of Service
Calling Party Control
Direct In Line
Direct Inward System Access
Do Not Disturb
Direct Station Selection
Dual Tone Multi-Frequency
External Feature Access
Group
Intercept Routing—No Answer
Live Call Screening
Outgoing Message
Proprietary Telephone
Single Line Telephone
Station Message Detail Recording
Telephone Answering Machine Toll
Restriction
Voice Mail

Table of Contents
1 Overview... ................................................................................................. 11
1.1 Introduction ........................................................................................................................ .. 12
1.1.1 Introduction ........................................................................................................................... . 12
3 PC Programming—Introduction ............................................................ . 81
3.1 Introduction ........................................................................................................................ .. 82
3.2 PC Programming... ............................................................................................................ ... 82
3.2.1 Installing and Starting KX-TA/TES/TEM Maintenance Console .......................................... . 82
3.3 Software Modes ... ............................................................................................................... . 82
3.4 Status Bar ........................................................................................................................... .. 84
3.5 Access Levels ....................................................................................................................... 85
3.6 Standard Buttons ... ........................................................................................................... .. 85
Programming Manual 7

4 PC Programming—Opening Screen ... ............................................... ... 87
4.1 Software Modes..................................................................................................................... 88
5 PC Programming—File............................................................................. 91
5.1 New ... ..................................................................................................................................... 92
5.2 Open ....................................................................................................................................... 92
5.3 Close ... ................................................................................................................................... 92
5.4 Save ... .................................................................................................................................... 93
5.5 Save As .................................................................................................................................. 93
5.6 File Transfer PC to PBX ....................................................................................................... 93
5.7 File Transfer PBX to PC ....................................................................................................... 94
5.8 Program List ... ...................................................................................................................... 94
5.9 Print ........................................................................................................................................ 95
5.10 Print ALL ................................................................................................................................ 95
5.11 Exit... ....................................................................................................................................... 96
6 PC Programming—Connect .................................................................... 97
6.1 Connect ... .............................................................................................................................. 98
6.2 Disconnect ... ....................................................................................................................... 101
6.3 Profile Setup ... .................................................................................................................... 102
6.4 Profile Editor... ..................................................................................................................... 102
7 PC Programming—View..................................................................... ... 107
7.1 Tool Bar ... ............................................................................................................................ 108
7.2 Programmer Code Change... ............................................................................................. 108
7.3 Screen Customize ... ........................................................................................................... 109
7.4 System Data Setting Menu ................................................................................................ 109
8 PC Programming—Utility... .................................................................. . 111
8.1 Firmware Upgrade............................................................................................................... 112
8.2 Quick Setup ......................................................................................................................... 113
8.3 System Reset....................................................................................................................... 116
8.3.1 Normal .................................................................................................................................. 116
8.3.2 Default ................................................................................................................................... 117
8.4 System Data Clear............................................................................................................... 117
8.5 DISA OGM Clear ... .............................................................................................................. 118
8.6 BV Card Initialization ... ...................................................................................................... 118
9 PC Programming—System Data Setting ... ...................................... ... 119
9.1 System [1] ............................................................................................................................ 120
9.1.1 Date & Time [1-1] ................................................................................................................. 120
9.1.2 Main [1-2] .............................................................................................................................. 121
9.1.3 Numbering Plan [1-3] ... ........................................................................................................ 124
9.1.4 Time Service [1-4] ................................................................................................................ 125
9.1.5 Time Service [1-4] Time Setting............................................................................................ 126
9.1.6 Account Codes [1-5].............................................................................................................. 128
9.1.7 Timers [1-6] ........................................................................................................................... 129
9.1.8 SMDR [1-7] ........................................................................................................................... 133
9.1.9 Carrier Exception Codes [1-8]............................................................................................... 138
9.1.10 Automatic Pause Insertion Codes [1-9]................................................................................ 139
9.1.11 Detail [1-10] ... ....................................................................................................................... 140
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9.2 Extension [2] ... .................................................................................................................. . 146
9.2.1 Main [2-1] ............................................................................................................................. 146
9.2.2 Feature settings [2-2] ........................................................................................................... 154
9.2.3 PT personal settings [2-3] ................................................................................................... . 162
9.2.4 Flexible Buttons [2-4] ......................................................................................................... .. 167
9.2.5 Flexible Buttons [2-4] CO buttons ...................................................................................... . 169
9.2.6 Flexible Buttons [2-4] PF buttons ........................................................................................ 171
9.2.7 Flexible Buttons [2-4] Message button ................................................................................ 172
9.2.8 DSS Console [2-5] ............................................................................................................... 173
9.2.9 DSS Console [2-5] DSS buttons ......................................................................................... 176
9.2.10 DSS Console [2-5] PF buttons ............................................................................................ 178
9.2.11 Extension Group [2-6] .......................................................................................................... 178
9.3 CO [3] ... .............................................................................................................................. . 180
9.3.1 Line Mode [3-1] .................................................................................................................... 180
9.3.2 Incoming / Outgoing [3-2]................................................................................................... .. 181
9.3.3 Detail [3-3]............................................................................................................................ . 183
9.3.4 Local Carrier-based VM [3-4]............................................................................................... 188
9.4 System Speed Dialing [4] ... ............................................................................................ .. 190
9.4.1 System Speed Dialing [4-1] ................................................................................................ . 190
9.5 TRS ..................................................................................................................................... . 192
9.5.1 Class of Service (COS) [5-1] ............................................................................................... 192
9.5.2 Denied Codes [5-2] .............................................................................................................. 193
9.5.3 Exception Codes [5-3]......................................................................................................... . 194
9.5.4 Emergency Number & Others [5-4]...................................................................................... 195
9.6 DISA [6] ... ........................................................................................................................... . 198
9.6.1 Automated Attendant [6-1] .................................................................................................. 198
9.6.2 Automated Attendant [6-1] AA dial....................................................................................... 200
9.6.3 Settings [6-2] ........................................................................................................................ 201
9.6.4 Incoming Permission [6-3] ................................................................................................... 207
9.7 Doorphone [7] ... ............................................................................................................... .. 208
9.7.1 Ringing & Door Opener [7-1] ............................................................................................... 208
9.7.2 Others [7-2] ........................................................................................................................ .. 210
9.8 BV [8].................................................................................................................................. .. 214
9.8.1 Main [8-1] ............................................................................................................................. 214
9.8.2 Others [8-2] ........................................................................................................................ .. 216
9.9 Caller ID [9] ... ..................................................................................................................... . 218
9.9.1 Main [9-1] ............................................................................................................................. 218
9.9.2 SLT Caller ID [9-2]............................................................................................................... . 222
9.9.3 Call Log [9-3]......................................................................................................................... 226
Index .............................................................................................................. 229
Programming Manual 9

10 Programming Manual

Section 1
Overview
This section provides an overview of methods of programming
the PBX, and information about password security.
Programming Manual 11

Section 3
PC Programming—Introduction
This section serves as reference operating instructions when
using the KX-TA Maintenance Console software to program the
PBX.
Programming Manual 81

3.1 Introduction
3.1 Introduction
Maintenance Console allows you to perform system setup and maintenance of the PBX, KX-TA824. The
types of operations that can be performed with Maintenance Console are as follows:
•Backing up and restoring system data
•Viewing and modifying system settings
•Upgrading the firmware of the PBX
•Resetting the PBX, and clearing set values
•Initializing the BV message card, and clearing all OGMs stored for DISA
3.2 PC Programming
3.2.1 Installing and Starting KX-TA Maintenance Console
To program and administer the PBX by PC (Personal Computer), you need to install KX-TA Maintenance
Console onto the PC. To install and start KX-TA Maintenance Console when the PC and the PBX are
connected, refer to the Installation Manual ( 3.1.1 Installing KX-TA Maintenance Console on a PC). KX-
TA Maintenance Console starts the program using the drive where you installed the software automatically.
System Requirements
Operating System
•Microsoft®Windows®98 SE,Windows Me, Windows 2000, or Windows XP
Hardware
•CPU: 300 MHz Intel®Celeron®or faster
•RAM: At least 128 megabytes (MB) of available RAM
•Hard disk space: At least 100 MB of space for the installation, and approximately 2 MB of additional
space for user files.
3.3 Software Modes
Maintenance Console has 3 modes of operation: Initial mode, Batch mode and Interactive mode.
•Initial mode
This is the state of the software when no system data is open for modification, and the PC is not
currently communicating with the PBX. The software enters this mode if launched without
connecting to the PBX.
•Batch mode
Batch mode allows you to create new system data files, and make modifications to system data
files stored on your PC, without being connected to the PBX. The edited system data files can be
uploaded to the PBX later using Interactive mode. To enter Batch mode, select an option from the
File menu.
•Interactive mode
Interactive mode allows you to directly modify the system data and settings stored in the PBX's
memory from a PC that is connected to the PBX. Data can be modified and results displayed in
real time. In addition, when no system data setting windows are open, maintenance operations
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3.3 Software Modes
such as firmware upgrade can be performed. To enter Interactive mode, check the Connect to
PBX box on the password entry window when starting up Maintenance Console, or select an
option from the Connect menu.
When a new window is opened and the relevant data is downloaded from the PBX, that data is
cached temporarily in the PC. To reduce data transfer times, when the same window is reopened
within the same programming session (without disconnecting the PC from the PBX), the cached
data is used.
The table below shows which options can be accessed from each mode.
Certain options in each mode are only available when one or more system data setting windows are open, or
no windows are open.
The letter "A" indicates the state where no windows are open.
The letter "B" indicates the state where one or more windows are open.
Menu Submenu Initial Mode Batch Mode Interactive
Mode
A B A B
File New
Open
Close
Save
Save As
File Transfer PC to PBX
File Transfer PBX to PC
Program List
Print
Print ALL
[Recent Files]
Exit
Connect Connect
Disconnect
Profile Setup
Programming Manual 83

3.4 Status Bar
Menu Submenu Initial Mode Batch Mode Interactive
Mode
A B A B
View Tool Bar
Programmer Installer Level
Code Change
User Level
Screen Customize
System Data Setting Menu
Utility Firmware Upgrade
Quick Setup
System Reset Normal
Default
System Data Clear
DISA OGM Clear
BV Card Initialization
Window Cascade
Tile Horizontally
Tile Vertically
Help Help
About
3.4 Status Bar
The status bar is the bar at the bottom of the Maintenance Console window that displays information on the
current state of the Maintenance Console software.
The information displayed is as follows, in order from left to right:
Area Values Description
Software Mode Initial Mode See 3.3 Software Modes.
Batch Mode xxxx In Batch Mode, the current system data file
Interactive Mode name is shown in place of “xxxx”.
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3.5 Access Levels
Area Values Description
Firmware Version Ver x.x.x xxxxxxxxxxxx Displays the version number of the PBX
(e.g., Ver 1.0.0 software. The numbers following are the ROM
Y591AA030519) version and the date of creation.
PBX Model Code M Displays the model code assigned to the PBX.
3.5 Access Levels
There are 2 main levels of access to the Maintenance Console software: Installer and User.
Installer-level users can view and edit all settings, in addition to choosing the options and screens available to
User-level users, through the 7.3 Screen Customize option in the View menu.
It is necessary to enter the Installer-level password to log on to Maintenance Console at Installer level.
However, User level access may or may not require a password, depending on whether one has been set in
Programmer Code Change. (See 7.2 Programmer Code Change)
Access to menu options within Maintenance Console also depends on the current software mode (See 3.3
Software Modes).
The target users for each access level are as follows:
Level Use
User For end users
Installer For dealers or system installers
3.6 Standard Buttons
There are several standard buttons that are displayed on most screens within Maintenance Console, and
perform the same function on each screen.
The standard buttons are as follows:
Button Function
OK Implements changes and closes the current screen.
Cancel Abandons changes and returns to the previous screen.
Apply Implements changes and remains on the same screen.
Help Displays the relevant help topic for the current screen.
Programming Manual 85

3.6 Standard Buttons
86 Programming Manual

Section 4
PC Programming—Opening Screen
This section describes the options available when starting
Maintenance Console.
Programming Manual 87

4.1 Software Modes
4.1 Software Modes
Every time Maintenance Console is started, a dialog box will appear. From here, you can enter any of the 3
available software modes.
To start Maintenance Console in Initial mode
1. Enter the relevant programmer code (User or Installer level).
2. Click OK.
Maintenance Console will start.
To start Maintenance Console in Batch mode
1. Enter the relevant programmer code (User or Installer level).
2. Click OK.
Maintenance Console will start.
3. Select an option from the File menu.
•Select New to create a new system data file.
•Select Open to open an existing system data file.
To start Maintenance Console in Interactive mode
1. Enter the relevant programmer code (User or Installer level).
2. Select the Connect to PBX check box.
Connection options will be displayed.
• To use a previously saved profile, select the Use profile check box. When no profiles have been
saved, this check box is not available. Select the desired profile from the list.
3. In Enter System Password, enter the password used to log on to the PBX.
If the system password for the PBX has been stored with the profile, it will be entered automatically.
4. Select the method of connecting to the PBX.
5. If necessary, click the Setup button to modify connection parameters. See the tables below for more
details.
This option is not available when a profile has been selected.
6. Click OK.
• The OK button is only available when a valid system password has been entered.
Maintenance Console will start, and automatically connect to the PBX. If this is the first time that
Maintenance Console has connected to the PBX, and the date and time of the PBX have not yet been
set, the Quick Setup wizard will run. For more details, see 8.2 Quick Setup.
Connection parameters for RS-232C
Parameter Values Explanation
Port COMx Specify the number of the COM port assigned
to the PC's RS-232C interface. Only available
COM ports will be displayed.
Baud Rate (bps) 9600 Displays the speed of data transmission. This
value cannot be changed.
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4.1 Software Modes
Parameter Values Explanation
Word Length 8 bits Displays the number of bits in a word. This
value cannot be changed.
Stop Bit 1 bit Displays the length of the stop, used to identify
the end of a transmitted group of bits. This
value cannot be changed.
Parity Bit None Displays the kind of parity error-checking used.
This value cannot be changed.
When connecting the KX-TA Maintenance Console to the PBX using an RS-232C cable, assign the following
values to the Serial Interface (RS-232C) port of the PBX:
Baud Rate (bps): 9600
Word Length: 8 bits
Parity Bit: None
Stop Bit: 1 bit
Connection parameters for Modem
Parameter Values Explanation
Dial Number 0-9, *, #, "-" (hyphen) Telephone number to be dialed to access the
and "," (comma) PBX.
Dial Type Auto (Tone), Auto Outgoing dialing method. If "Manual" is
(Pulse), Manual selected, a telephone must be connected in
parallel to dial.
Comment - Enter a comment to help to identify this profile.
Port COMx Specify the number of the COM port assigned
to the PC's modem interface. Only available
COM ports will be displayed.
Baud Rate (bps) 1200, 2400, 4800, 9600, Specify the speed of data transmission.
19200, 38400, 57600,
115200
Flow Control None, Hardware Specify whether the rate of data transfer is
managed by hardware or not.
Modem Initialize Default, Custom Specifies the command used to initialize the
modem. If "Custom" is selected, enter the
initialize string in the text box. Refer to your
modem's instruction manual for more details.
Initialize - Click to send the specified initialize string to the
modem.
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4.1 Software Modes
90 Programming Manual