Panasonic KX-NS1000 User manual

Document Version 2016-03
Installation Manual
Pure IP-PBX
Model No. KX-NS1000
Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future use.
In particular, be sure to read "1.1 For Your Safety (Page 22)" before using this product.
KX-NS1000: PCMPR Software File Version 004.40000 or later

System Components
System Components for KX-NS1000
KX-NS1000
Category Model No. Description
Main Unit KX-NS1000 Main Unit
Activation Key Codes*1 KX-NSE101 Activation Key for Mobile Extension for 1 User (1
Mobile User)
KX-NSE105 Activation Key for Mobile Extension for 5 Users (5
Mobile Users)
KX-NSE110 Activation Key for Mobile Extension for 10 Users (10
Mobile Users)
KX-NSE120 Activation Key for Mobile Extension for 20 Users (20
Mobile Users)
KX-NSE201 Activate 1 IP-CS for expansion to 8ch Distributed type
of Activation key (1 IP-CS channel expansion)
KX-NSE205 Activate 5 IP-CS for expansion to 8ch Distributed type
of Activation key (5 IP-CS channel expansion)
KX-NSE210 Activate 10 IP-CS for expansion to 8ch Distributed type
of Activation key (10 IP-CS channel expansion)
KX-NSE220 Activate 20 IP-CS for expansion to 8ch Distributed type
of Activation key (20 IP-CS channel expansion)
KX-NSF201 Activation Key for Call Center Feature Enhancement
(Call Center Enhance)
KX-NSXF021 Activation Key for Queue Position Announcement
(Queue Position Announcement)
KX-NSXF022 Activation Key for Built-in ACD report (Built-in ACD
report)
KX-NSM005 31-50 IP Phone Capacity (Up to 50 IP Phone)
KX-NSM010 31-100 IP Phone Capacity (Up to 100 IP Phone)
KX-NSM030 31-300 IP Phone Capacity (Up to 300 IP Phone)
KX-NSM099 31-640 IP Phone Capacity (System MAX IP Phone)
KX-NSX910 51-100 IP Phone Capacity (Expansion from NSM005)
KX-NSX930 101-300 IP Phone Capacity (Expansion from
NSM010)
KX-NSX999 301-640 IP Phone Capacity (Expansion from
NSM030)
KX-NSM102 2-Channel IP Trunk Activation Key (2 IP Trunk)
KX-NSM104 4-Channel IP Trunk Activation Key (4 IP Trunk)
KX-NSM108 8-Channel IP Trunk Activation Key (8 IP Trunk)
2 Installation Manual Document Version 2016-03
System Components

Category Model No. Description
KX-NSM116 16-Channel IP Trunk Activation Key (16 IP Trunk)
KX-NSM201 1-Channel IP Softphone/IP Proprietary Telephone/
P-SIP Extension Activation Key (1 IPSoftphone/IP PT/
SIP-MLT/P-SIP)
KX-NSM205 5-Channel IP Softphone/IP Proprietary Telephone/
P-SIP Extension Activation Key (5 IPSoftphone/IP PT/
SIP-MLT/P-SIP)
KX-NSM210 10-Channel IP Softphone/IP Proprietary Telephone/
P-SIP Extension Activation Key (10 IPSoftphone/IP
PT/SIP-MLT/P-SIP)
KX-NSM220 20-Channel IP Softphone/IP Proprietary Telephone/
P-SIP Extension Activation Key (20 IPSoftphone/IP
PT/SIP-MLT/P-SIP)
KX-NSM501 1-Channel IP Proprietary Telephone/P-SIP Extension
Activation Key (1 IP PT/SIP-MLT/P-SIP)
KX-NSM505 5-Channel IP Proprietary Telephone/P-SIP Extension
Activation Key (5 IP PT/SIP-MLT/P-SIP)
KX-NSM510 10-Channel IP Proprietary Telephone/P-SIP Extension
Activation Key (10 IP PT/SIP-MLT/P-SIP)
KX-NSM520 20-Channel IP Proprietary Telephone/P-SIP Extension
Activation Key (20 IP PT/SIP-MLT/P-SIP)
KX-NSM701 1-Channel SIP Extension Activation Key (1 SIP
Extension)
KX-NSM705 5-Channel SIP Extension Activation Key (5 SIP
Extension)
KX-NSM710 10-Channel SIP Extension Activation Key (10 SIP
Extension)
KX-NSM720 20-Channel SIP Extension Activation Key (20 SIP
Extension)
KX-NSN001 Activation Key for One-look Network (One-look
Network)
KX-NSN002 Activation Key for QSIG Network (QSIG Network)
KX-NSN101 Built-in Router (Built-in Router AK)
KX-NSN216 16-channel IPsec Activation Key (16ch IPsec AK)
KX-NSP101 Advanced Activation Key Package (E-mail/Two-way
Recording/Mobile/CA Pro) for 1 User (Adv. Pkg 1
User)
KX-NSP105 Advanced Activation Key Package (E-mail/Two-way
Recording/Mobile/CA Pro) for 5 Users (Adv. Pkg 5
Users)
KX-NSP110 Advanced Activation Key Package (E-mail/Two-way
Recording/Mobile/CA Pro) for 10 Users (Adv. Pkg 10
Users)
Document Version 2016-03 Installation Manual 3
System Components

Category Model No. Description
KX-NSP120 Advanced Activation Key Package (E-mail/Two-way
Recording/Mobile/CA Pro) for 20 Users (Adv. Pkg 20
Users)
KX-NSU002 Activation Key for Two-way Recording Control
(Two-way REC Control)
KX-NSU003 Activation Key for Message Backup (Message
Backup)
KX-NSU102 2-Channel Unified Messaging Activation Key (2 UM
Port)
KX-NSU104 4-Channel Unified Messaging Activation Key (4 UM
Port)
KX-NSU301 Activation Key for Two-way Recording for 1 User (2way
REC 1 User)
KX-NSU305 Activation Key for Two-way Recording for 5 Users
(2way REC 5 Users)
KX-NSU310 Activation Key for Two-way Recording for 10 Users
(2way REC 10 Users)
KX-NSU320 Activation Key for Two-way Recording for 20 Users
(2way REC 20 Users)
KX-NSU399 Activation Key for Two-way Recording for All Users
(2way REC All Users)
KX-NSA010 Activation Key for CA Thin Client Server Connection
(CA Thin Client)
KX-NSA020 Activation Key for Multiple CSTA Connection (CSTA
Multiplexer)
KX-NSA201 Activation Key for CA PRO for 1 User (CA Pro 1 user)
KX-NSA205 Activation Key for CA PRO for 5 Users (CA Pro 5
users)
KX-NSA210 Activation Key for CA PRO for 10 Users (CA Pro 10
users)
KX-NSA240 Activation Key for CA PRO for 40 Users (CA Pro 40
users)
KX-NSA249 Activation Key for CA PRO for 128 Users (CA Pro 128
users)
KX-NSA301 Activation Key for CA ACD Monitor for 1 ICD
Supervisor (CA Supervisor)
KX-NSA401 Activation Key for CA Operator Console (CA Console)
KX-NSA901 Activation Key for CA Network Plug-in for 1 User (CA
Network 1 user)
KX-NSA905 Activation Key for CA Network Plug-in for 5 Users (CA
Network 5 users)
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System Components

Category Model No. Description
KX-NSA910 Activation Key for CA Network Plug-in for 10 Users (CA
Network 10 users)
KX-NSA940 Activation Key for CA Network Plug-in for 40 Users (CA
Network 40 users)
KX-NSA949 Activation Key for CA Network Plug-in for 128 Users
(CA Network 128 users)
KX-NSB0002 Activation Key for PSDN Option-1 (PSDN Option-1)
KX-NSB0003 Activation Key for PSDN Option-2 (PSDN Option-2)
KX-NSB0004 Activation Key for Poltys CCAccounting
KX-NSB0005 Activation Key for Poltys CCAccounting A.L.
KX-NSB0006 Activation Key for Poltys CCAcc. Enterprise
KX-NSB0007 Activation Key for Poltys CCAcc. Enterprise A.L.
KX-NSB0008 Activation Key for Poltys CCView
KX-NSB0009 Activation Key for Poltys CCView A.L.
KX-NSB0010 Activation Key for Poltys CCView add. PBX
KX-NSB0011 Activation Key for Poltys CCView add. PBX A.L.
KX-NSB0012 Activation Key for Poltys Number notice
KX-NSB0013 Activation Key for Poltys Number notice A.L.
KX-NSB0014 Activation Key for Poltys CCRecord SIP (4 Ports)
KX-NSB0016 Activation Key for Poltys CCRecord SIP A.L. (4 Ports)
KX-NSB0404 Activation Key for Poltys CCRecord Analog (4 users)
KX-NSB0408 Activation Key for Poltys CCRecord Analog (8 users)
KX-NSB0412 Activation Key for Poltys CCRecord Analog (12 users)
KX-NSB0416 Activation Key for Poltys CCRecord Analog (16 users)
KX-NSB0424 Activation Key for Poltys CCRecord Analog (24 users)
KX-NSB0504 Activation Key for Poltys CCRecord Analog A.L. (4
users)
KX-NSB0508 Activation Key for Poltys CCRecord Analog A.L. (8
users)
KX-NSB0512 Activation Key for Poltys CCRecord Analog A.L. (12
users)
KX-NSB0516 Activation Key for Poltys CCRecord Analog A.L. (16
users)
KX-NSB0524 Activation Key for Poltys CCRecord Analog A.L. (24
users)
KX-NSB0608 Activation Key for Poltys CCRecord Digital (8 users)
KX-NSB0616 Activation Key for Poltys CCRecord Digital (16 users)
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System Components

Category Model No. Description
KX-NSB0624 Activation Key for Poltys CCRecord Digital (24 users)
KX-NSB0708 Activation Key for Poltys CCRecord Digital A.L. (8
users)
KX-NSB0716 Activation Key for Poltys CCRecord Digital A.L. (16
users)
KX-NSB0724 Activation Key for Poltys CCRecord Digital A.L. (24
users)
KX-NSB0801 Activation Key for Poltys CCRecord PRI (1 Port)
KX-NSB0802 Activation Key for Poltys CCRecord PRI (2 Ports)
KX-NSB0901 Activation Key for Poltys CCRecord PRI A.L. (1 Port)
KX-NSB0902 Activation Key for Poltys CCRecord PRI A.L. (2 Ports)
KX-NSB1001 Activation Key for Poltys CCView Supervisor
KX-NSB1005 Activation Key for Poltys CCView Supervisor (5 user
Bundle)
KX-NSB1101 Activation Key for Poltys CCView Supervisor A.L.
KX-NSB1105 Activation Key for Poltys CCView Supervisor A.L. (5
user Bundle)
KX-NSB1201 Activation Key for Poltys CCView CRM P-up
KX-NSB1205 Activation Key for Poltys CCView CRM P-up (5 user
Bundle)
KX-NSB1301 Activation Key for Poltys CCView CRM P-up A.L.
KX-NSB1305 Activation Key for Poltys CCView CRM P-up A.L. (5
user Bundle)
KX-NSB1401 Activation Key for Poltys CCAgent
KX-NSB1405 Activation Key for Poltys CCAgent (5 user Bundle)
KX-NSB1501 Activation Key for Poltys CCAgent A.L.
KX-NSB1505 Activation Key for Poltys CCAgent A.L. (5 user Bundle)
KX-NSF101 Activation Key for CTI interface (CTI interface)
KX-NSF991 Expansion Capacity for KX-NS700 (Expansion
Capacity)
Physical Cards
FAX Card Slot KX-NS0106 FAX Interface Card (FAX)
DSP Card Slot KX-NS0110 VoIP DSP Card (S Type) (DSP S)
KX-NS0111 VoIP DSP Card (M Type) (DSP M)
KX-NS0112 VoIP DSP Card (L Type) (DSP L)
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System Components

Category Model No. Description
Storage Memory
Card Slot
KX-NS0135 Storage Memory (S Type) (Storage Memory S)
KX-NS0136 Storage Memory (M Type) (Storage Memory M)
KX-NS0137 Storage Memory (L Type) (Storage Memory L)
Free Slot KX-NS0180 2-Port Analog Trunk / 2-Port SLT Card(SLC2/LCOT2)
KX-NS0290 PRI23 / 2-Port SLT Card (SLC2/PRI23)
KX-NS0130 Stacking Master Card (STACK-M)
Doorphone Slot KX-NS0161 Doorphone Interface Card (DOORPHONE)
*1 Note that the types of activation keys are subject to change without notice. For CA activation keys, refer to the documentation for
CA.
System Components for Legacy Gateways
For details about supported optional service cards and Power Supply Units (PSUs), refer to the Installation
Manual of the corresponding PBX.
KX-NCP500/KX-NCP1000/KX-NS1020
Category Model No. Description
Legacy Gateways KX-NCP500 KX-NCP500 as Legacy Gateway Unit
KX-NCP1000 KX-NCP1000 as Legacy Gateway Unit
KX-NS1020 KX-NS1020 Expansion Cabinet
Legacy Gateway Cards KX-NS0131 Stacking Card for KX-NCP Series (STACK-S (NCP))
Physical CO Line Cards KX-NCP1180 4-Port Analog Trunk Card (LCOT4)
KX-NCP1187 T-1 Trunk Card (T1)
KX-NCP1290 PRI Card (PRI23)
Physical Extension
Cards
KX-NCP1170 4-Port Digital Hybrid Extension Card (DHLC4)
KX-NCP1171 8-Port Digital Extension Card (DLC8)
KX-NCP1172 16-Port Digital Extension Card (DLC16)
KX-NCP1173 8-Port Single Line Telephone Extension Card (SLC8)
KX-NCP1174 16-Port Single Line Telephone Extension Card
(SLC16)
Other Physical Cards KX-NCP1190 Optional 3-Slot Base Card (OPB3)
KX-TDA0161 4-Port Doorphone Card (DPH4)
KX-TDA0164 4-Port External Input/Output Card (EIO4)
KX-TDA0166 16-Channel Echo Canceller Card (ECHO16)
Document Version 2016-03 Installation Manual 7
System Components

KX-TDE100/KX-TDE200/KX-TDA100/KX-TDA200
Category Model No. Description
Legacy Gateways KX-TDE100 KX-TDE100 as Legacy Gateway Unit
KX-TDE200 KX-TDE200 as Legacy Gateway Unit
KX-TDA100 KX-TDA100 as Legacy Gateway Unit
KX-TDA200 KX-TDA200 as Legacy Gateway Unit
Legacy Gateway Cards KX-NS0132 Stacking Card for KX-TDE Series (STACK-S (TDE))
Physical CO Line Cards KX-TDA0180 8-Port Analog Trunk Card (LCOT8)
KX-TDA0181 16-Port Analog Trunk Card (LCOT16)
KX-TDA0187 T-1 Trunk Card (T1)
KX-TDA0290 PRI Card (PRI23)
Physical Extension Cards KX-TDA0143 4 Cell Station Interface Card (CSIF4)
KX-TDA0144 8 Cell Station Interface Card (CSIF8)
KX-TDA0170 8-Port Digital Hybrid Extension Card (DHLC8)
KX-TDA0171 8-Port Digital Extension Card (DLC8)
KX-TDA0172 16-Port Digital Extension Card (DLC16)
KX-TDA0173 8-Port Single Line Telephone Extension Card
(SLC8)
KX-TDA0174 16-Port Single Line Telephone Extension Card
(SLC16)
KX-TDA0175 16-Port Single Line Telephone Extension with
Message Lamp Card (MSLC16)
KX-TDA0177 16-Port Single Line Telephone Extension Card with
Caller ID (CSLC16)
KX-TDA1176 16-Port Single Line Telephone Extension with Caller
ID and Message Lamp Card (MCSLC16)
KX-TDA1178 24-Port Single Line Telephone Extension with Caller
ID and Message Lamp Card (MCSLC24)
Other Physical Cards KX-TDA0161 4-Port Doorphone Card (DPH4)
KX-TDA0164 4-Port External Input/Output Card (EIO4)
KX-TDA0166 16-Channel Echo Canceller Card (ECHO16)
KX-TDA0168 Extension Caller ID Card (EXT-CID)
KX-TDA0190 Optional 3-Slot Base Card (OPB3)
KX-TDA0193 8-Port Caller ID Card (CID8)
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System Components

Category Model No. Description
PSUs*1 KX-TDA0103 L-Type Power Supply Unit (PSU-L)
KX-TDA0104 M-Type Power Supply Unit (PSU-M)
KX-TDA0108 S-Type Power Supply Unit (PSU-S)
*1 Some PSUs are only supported by certain PBXs. For more details, refer to the Installation Manual of the corresponding PBX.
KX-TDE600/KX-TDE620/KX-TDA600/KX-TDA620
Category Model No. Description
Legacy Gateways KX-TDE600 KX-TDE600 as Legacy Gateway Unit
KX-TDE620 KX-TDE620 as Legacy Gateway Unit
KX-TDA600 KX-TDA600 as Legacy Gateway Unit
KX-TDA620 KX-TDA620 as Legacy Gateway Unit
Legacy Gateway Cards KX-NS0132 Stacking Card for KX-TDE Series (STACK-S (TDE))
Physical CO Line Cards KX-TDA0187 T-1 Trunk Card (T1)
KX-TDA0290 PRI Card (PRI23)
KX-TDA6181 16-Port Analog Trunk Card (ELCOT16)
KX-TDA6381 16-Port Analog Trunk Card w/o CID (ELCOT16)
KX-TDA6382 16-Port Analog Trunk Card with CID16 (ELCOT16)
Physical Extension
Cards
KX-TDA0143 4 Cell Station Interface Card (CSIF4)
KX-TDA0144 8 Cell Station Interface Card (CSIF8)
KX-TDA0170 8-Port Digital Hybrid Extension Card (DHLC8)
KX-TDA0171 8-Port Digital Extension Card (DLC8)
KX-TDA0172 16-Port Digital Extension Card (DLC16)
KX-TDA0173 8-Port Single Line Telephone Extension Card (SLC8)
KX-TDA0177 16-Port Single Line Telephone Extension Card with
Caller ID (CSLC16)
KX-TDA6174 16-Port Single Line Telephone Extension Card
(ESLC16)
KX-TDA6175 16-Port Single Line Telephone Extension with Message
Lamp Card (EMSLC16)
KX-TDA6178 24-Port Single Line Telephone Extension Card with
Caller ID (ECSLC24)
KX-TDA6179 24-Port Single Line Telephone Extension with Caller ID
and Message Lamp Card (EMSLC24)
Other Physical Cards KX-TDA0161 4-Port Doorphone Card (DPH4)
KX-TDA0164 4-Port External Input/Output Card (EIO4)
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System Components

Category Model No. Description
KX-TDA0190 Optional 3-Slot Base Card (OPB3)
KX-TDA0193 8-Port Caller ID Card (CID8)
KX-TDA6166 16-Channel Echo Canceller Card (EECHO16)
PSUs KX-TDA0103 L-Type Power Supply Unit (PSU-L)
KX-TDA0104 M-Type Power Supply Unit (PSU-M)
Unsupported System Components for Legacy Gateways
The following components are not supported for legacy gateways.
Model No. Description
KX-NCP1104 4-Channel VoIP DSP Card (DSP4)
KX-TDA0105 Memory Expansion Card (MEC)
KX-TDA0191 4-Channel Message Card (MSG4)
KX-TDA0194 4-Channel Simplified Voice Message Card (ESVM4)
KX-TDA0196 Remote Card (RMT)
KX-TDA0410 CTI Link Card (CTI-LINK)
KX-TDA0470 16-Channel VoIP Extension Card (IP-EXT16)
KX-TDA0480 4-Channel VoIP Gateway Card (IP-GW4)
KX-TDA0484 4-Channel VoIP Gateway Card (IP-GW4E)
KX-TDA0490 16-Channel VoIP Gateway Card (IP-GW16)
KX-TDE0105 Memory Expansion Card (IPCMEC)
KX-TDE0110 16-Channel VoIP DSP Card (DSP16)
KX-TDE0111 64-Channel VoIP DSP Card (DSP64)
System Components for KX-NS700/KX-NS720 in One-look Network
For details about supported Activation Keys, refer to the Installation Manual of the KX-NS700.
KX-NS700
Category Model No. Description
Slave Unit PBX KX-NS700 KX-NS700 as Slave Unit
Physical Cards
DSP Card Slot KX-NS5110 VoIP DSP Card (S Type) (DSP S)
KX-NS5111 VoIP DSP Card (M Type) (DSP M)
KX-NS5112 VoIP DSP Card (L Type) (DSP L)
10 Installation Manual Document Version 2016-03
System Components

Category Model No. Description
SD Memory Card
Slot
KX-NS3134 SD Memory Card (XS Type) (SD XS)
KX-NS3135 SD Memory Card (S Type) (SD S)
KX-NS3136 SD Memory Card (M Type) (SD M)
KX-NS5134 SD Memory Card (XS Type) (SD XS)
KX-NS5135 SD Memory Card (S Type) (SD S)
KX-NS5136 SD Memory Card (M Type) (SD M)
KX-NS7134 SD Memory Card (XS Type) (SD XS)
KX-NS7135 SD Memory Card (S Type) (SD S)
KX-NS7136 SD Memory Card (M Type) (SD M)
Expansion Master
Slot
KX-NS7130 Expansion Master Card (EXP-M)
CO Line/Doorphone
Slot
KX-NS5162 Doorphone Interface Card (DPH2)
KX-NS5180 6-port Analog Trunk Card (LCOT6)
KX-NS5290 PRI Card (PRI23)
Extension Slot KX-NS5170 4-Port Digital Hybrid Extension Card (DHLC4)*1
KX-NS5171 8-Port Digital Extension Card (DLC8)*1
KX-NS5172 16-port Digital Extension Card (DLC16)*1
KX-NS5173 8-Port SLT Card (MCSLC8)
KX-NS5174 16-Port SLT Card (MCSLC16)
*1 When installing a DLC8, DLC16 or DHLC4 card, the LPR software version must be 2.0 or later.
KX-NS720
Category Model No. Description
SPR KX-NS720 Expansion Unit
CO Line/Doorphone Slot KX-NS5162 Doorphone Interface Card (DPH2)
KX-NS5180 6-port Analog Trunk Card (LCOT6)
KX-NS5290 PRI Card (PRI23)
Extension Slot KX-NS5170 4-Port Digital Hybrid Extension Card (DHLC4)*1
KX-NS5171 8-Port Digital Extension Card (DLC8)*1
KX-NS5172 16-port Digital Extension Card (DLC16)*1
KX-NS5173 8-Port SLT Card (MCSLC8)
KX-NS5174 16-Port SLT Card (MCSLC16)
*1 When installing a DLC8, DLC16 or DHLC4 card, the LPR software version must be 2.0 or later.
Document Version 2016-03 Installation Manual 11
System Components

Unsupported System Components for KX-NS700 in One-look Network
The following components are not supported for the KX-NS700 when the unit is used as a Slave unit in a
One-look network.
Model No. Description
KX-TDA0196 Remote Modem Card (RMT)
Equipment Compatibility for KX-NS1000
The PBX supports the following equipment:
Cell Stations
DECT 6.0
•DECT 6.0 8-Channel IP Cell Station Unit Using a V-IPCS4 Card for DECT 6.0 Portable Station
(KX-NCP0158)
•DECT 6.0 4-Channel IP Cell Station Unit Using a V-IPCS4 Card for DECT 6.0 Portable Station
(KX-NS0154)
Doorphones
•Doorphone (KX-T30865, KX-T7765, KX-T7775)
Telephones
Panasonic Proprietary Telephones
•IP proprietary telephones (e.g., KX-NT300 series, KX-NT500 series)
•IP softphones (e.g., KX-TDA0350)
•Portable stations (e.g., KX-TD7696, KX-WT125)
SIP Phones
•KX-UT series SIP phones (e.g., KX-UT133, KX-UT248, KX-UT670)
•KX-HDV series SIP phones
•KX-TGP600 SIP cordless phones
•IP conferencing phones (e.g., KX-NT700)
•Third party SIP phones (SIP hardphones/SIP softphones)
Other
•Single line telephones
•KX-NTV series
Note
•For the equipment (e.g., Add-on Key Module, USB Module, Headset) that can be connected to a
particular telephone, refer to the telephone’s manual.
•For other equipment that can be connected to the PBX, refer to "2.1.2 System Connection Diagram".
•The PBX does not support the following Panasonic proprietary telephones:
–Analog proprietary telephones
–Digital proprietary telephones
–KX-NT136 IP proprietary telephone
–KX-NT400 IP proprietary telephone
–KX-HGT100 SIP telephone
Trunk Adaptors
•PRI Adaptor (KX-NS8290)
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System Components

Equipment Compatibility for Legacy Gateways
You can connect the following PBXs to a KX-NS1000 as legacy gateways.
•KX-NS1020
•KX-NCP series PBX
•KX-TDE series PBX
•KX-TDA series PBX
Connecting legacy gateways expands the usage of legacy terminals and CO lines.
If a legacy gateway is connected to a KX-NS1000, the following equipment is also supported.
Cell Stations
DECT 6.0
•DECT 6.0 2-Channel Cell Station Unit Using a DHLC/DLC Card (PT-interface CS) for DECT 6.0 Portable
Station (KX-TDA0155)
•DECT 6.0 4-Channel Cell Station Unit Using a CSIF Card for DECT 6.0 Portable Station (KX-TDA0156)
•DECT 6.0 8-Channel Cell Station Unit Using a DHLC/DLC Card (PT-interface CS) for DECT 6.0 Portable
Station (KX-TDA0158)
2.4 GHz CS
•2-Channel Cell Station Unit Using a DHLC/DLC Card (PT-interface CS) for 2.4 GHz Portable Station
(KX-T0141)
•3-Channel Cell Station Unit Using a CSIF Card for 2.4 GHz Portable Station (KX-TDA0142)
•2-Channel Cell Station Unit Using a DHLC/DLC Card (PT-interface CS) for 2.4 GHz Portable Station
(KX-T0151)
•3-Channel Cell Station Unit Using a CSIF Card for 2.4 GHz Portable Station (KX-TDA0152)
Telephones
Panasonic Proprietary Telephones
•Digital Proprietary Telephone (e.g., KX-DT300 series, KX-DT500 series, KX-T7400 series, KX-T7500
series, and KX-T7600 series)
•Portable Station (e.g., KX-TD7600 series)
•DSS Console (e.g., KX-DT390, KX-DT590)
•Analog Proprietary Telephone (e.g., KX-T7700 series)
Note
The following Panasonic proprietary telephones are not available even if a legacy gateway is connected:
•KX-HGT100 SIP telephone
•KX-NT400 IP proprietary telephone
•KX-TDA0300 PC Console
•KX-T7000 series proprietary telephone
•KX-T7200 series proprietary telephone
•KX-T7300 series proprietary telephone
Voice Processing System
Voice Processing System (e.g., KX-TVA series)
Equipment Compatibility for non-KX-NS1000 PBX in One-look Network
For details about the equipment that can be connected to non-KX-NS1000 PBXs (e.g., KX-NS700) in One-look
network, refer to the Installation Manual of the corresponding PBX.
Document Version 2016-03 Installation Manual 13
System Components

Notice
•This PBX supports SIP extensions. However, some PBX features may not be available depending on the
type of telephone.
•Under power failure conditions, the connected telephones may not operate. Please ensure that a separate
telephone, not dependent on local power, is available for emergency use.
•Prior to connection of this product, please verify that the intended operating environment is supported.
Satisfactory performance cannot be guaranteed for the following:
–interoperability and compatibility with all devices and systems connected to this product
–proper operation and compatibility with services provided by telecommunications companies over
connected networks
Note
•Some optional hardware, software, and features are not available in some countries/areas. Please
consult your certified Panasonic dealer for more information.
List of Abbreviations
•CA ® Communication Assistant
•IP-PT ® IP Proprietary Telephone
•PS ® Portable Station
•SIP Extension ® Extensions of the PBX which use Session Initiation Protocol for communication.
•SLT ® Single Line Telephone
•APT ® Analog Proprietary Telephone
•DPT ® Digital Proprietary Telephone
•IP-CS ® IP Cell Station unit
•P-SIP*1 ® Panasonic SIP Phone (KX-HDV series/KX-TGP600), Communication IP camera and Video door
phone (KX-NTV series)
*1 Operation of P-SIP phones depends on the PBX software file version and the firmware version of the P-SIP phone.
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System Components

Introduction
This Installation Manual is designed to serve as an overall technical reference for the Panasonic Pure IP-PBX,
KX-NS1000. It provides instructions for installing the hardware, and programming the PBX using Web
Maintenance Console.
The Structure of this Manual
This manual contains the following sections:
Section 1 Safety Precautions
Provides important information intended to prevent personal injury and property damage.
Section 2 System Outline
Provides general information on the PBX, including the system capacity and specifications.
Section 3 Information about the Activation Keys
Provides information on activation keys, including how to obtain activation keys.
Section 4 Installation
Describes the procedures to install the PBX. Detailed instructions for planning the installation site, optional
service cards, and cabling of peripheral equipment are provided. Further information on system expansion
and peripheral equipment installation is included.
Section 5 Programming Information
Describes the installation procedure, structure, and functions of the Web Maintenance Console for
programming IP telephones and the PBX. Further information on programming the PBX for use with SIP
CO lines and a VoIP network is included.
Section 6 Information about Stacking PBXs
Provides information about stacking PBXs as legacy gateways.
Section 7 Troubleshooting
Provides information on the PBX and telephone troubleshooting.
Section 8 Networking Information
Provides information about topics such as using the PBX in a VoIP network, and the TCP ports used by
the PBX.
Section 9 Appendix
Provides information about System Prompt Languages, and the revision history.
About the Other Manuals
Along with this Installation Manual, the following manuals are available:
Feature Manual
Describes all basic, optional and programmable features of the PBX.
PC Programming Manual
Provides step-by-step instructions for performing system programming using a PC.
Operating Manual
Provides operating instructions for end users using IP-PTs, SIP phones, SLTs, PSs, or DSS Consoles.
About the software version of your PBX
The contents of this manual apply to PBXs with a certain software version, as indicated on the cover of this
manual. To confirm the software version of your PBX, see "How do I confirm the software version of the PBX
or installed cards?" in "2.3 Frequently Asked Questions (FAQ)" of the PC Programming Manual.
Trademarks
•The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc., and any use
of such marks by Panasonic Corporation is under license.
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Introduction

•Microsoft, Outlook, Windows and Windows Vista are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other countries.
•All other trademarks identified herein are the property of their respective owners.
•Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
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Introduction

Table of Contents
1Safety Precautions .................................................................................21
1.1 For Your Safety ...............................................................................................................22
1.2 Important Safety Instructions ........................................................................................28
1.3 Precautions ......................................................................................................................29
1.4 Data Security ...................................................................................................................30
1.5 F.C.C. REQUIREMENTS AND RELEVANT INFORMATION ..........................................31
2 System Outline .......................................................................................33
2.1 Basic System Construction ...........................................................................................34
2.1.1 System Configurations ...................................................................................................34
2.1.2 System Connection Diagram ..........................................................................................38
2.2 Optional Equipment ........................................................................................................41
2.2.1 Optional Equipment ........................................................................................................41
2.3 Specifications ..................................................................................................................43
2.3.1 General Description ........................................................................................................43
2.3.2 Characteristics ................................................................................................................44
2.3.3 System Capacity ............................................................................................................45
3 Information about the Activation Keys ................................................65
3.1 Information about the Activation Keys .........................................................................66
3.1.1 Type and Maximum Number of Activation Keys ............................................................66
3.1.2 Activation Key Code and Key Management System ......................................................91
3.1.3 Using CTI Applications ...................................................................................................92
4 Installation ..............................................................................................95
4.1 Before Installation ...........................................................................................................96
4.1.1 Before Installation ...........................................................................................................96
4.2 Installation of the PBX ....................................................................................................98
4.2.1 Unpacking ......................................................................................................................98
4.2.2 Names and Locations .....................................................................................................99
4.2.3 Opening/Closing the Top Cover ...................................................................................100
4.2.4 Frame Ground Connection ...........................................................................................103
4.2.5 Installing/Removing the Optional Service Cards ..........................................................104
4.2.6 Installing/Removing the Storage Memory Card ............................................................117
4.2.7 Types of Connectors ....................................................................................................121
4.2.8 Attaching a Ferrite Core ...............................................................................................122
4.2.9 19-inch Rack Mounting .................................................................................................123
4.2.10 Placing the PBX on a Desktop .....................................................................................124
4.2.11 Surge Protector Installation ..........................................................................................125
4.3 The Mother Board and Expansion Cards ....................................................................128
4.3.1 Mother Board ................................................................................................................128
4.3.2 Storage Memory Card (installed by default), Storage Memory S Card (KX-NS0135),
Storage Memory M Card (KX-NS0136), Storage Memory L Card (KX-NS0137) .........132
4.3.3 DSP S Card (KX-NS0110), DSP M Card (KX-NS0111), DSP L Card
(KX-NS0112) ................................................................................................................133
4.3.4 FAX Card (KX-NS0106) ...............................................................................................135
4.4 Virtual Cards ..................................................................................................................136
4.5 Physical CO Line and Extension Cards ......................................................................138
4.5.1 SLC2/LCOT2 Card (KX-NS0180) .................................................................................138
4.5.2 SLC2/PRI23 Card (KX-NS0290) ..................................................................................140
4.6 Stacking Cards ..............................................................................................................143
4.6.1 STACK-M Card (KX-NS0130) ......................................................................................143
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4.6.2 STACK-S (NCP) Card (KX-NS0131) ............................................................................145
4.6.3 STACK-S (TDE) Card (KX-NS0132) ............................................................................147
4.7 The Doorphone Card ....................................................................................................151
4.7.1 DOORPHONE Card (KX-NS0161) ...............................................................................151
4.8 Connection of SLTs ......................................................................................................153
4.8.1 Maximum Cabling Distances of the Extension Wiring (Twisted Cable) ........................153
4.9 Connecting to a Doorphone, Door Opener, and/or External Sensor .......................154
4.10 Connection of Peripherals ...........................................................................................157
4.11 LAN Connection ............................................................................................................162
4.11.1 LAN Connection for the Main Unit ................................................................................162
4.11.2 LAN Connections for IP Telephones ............................................................................164
4.12 Power Failure Ports ......................................................................................................167
4.13 Starting the KX-NS1000 ................................................................................................168
5 Programming Information ...................................................................173
5.1 Overview of Web Maintenance Console .....................................................................174
5.2 PC Connection ..............................................................................................................175
5.3 Starting Web Maintenance Console ............................................................................177
5.4 Programming the PBX ..................................................................................................196
5.4.1 Easy Setup Wizard .......................................................................................................196
5.4.2 Enabling the DHCP Server Feature .............................................................................202
5.4.3 Installing the Virtual IP Cards to the PBX .....................................................................203
5.4.4 Installing Additional Activation Keys .............................................................................203
5.4.5 Configuration of the Activation Keys ............................................................................204
5.5 Programming a One-look Network ..............................................................................205
5.6 Programming an H.323 QSIG Network ........................................................................207
5.6.1 Assigning the Hunt Pattern ...........................................................................................207
5.6.2 Programming the Address Translation Table ...............................................................208
5.6.3 Programming the Network Settings ..............................................................................210
5.7 Programming SIP CO Lines .........................................................................................214
5.8 Assigning Networking Information to IP Telephones ................................................216
5.8.1 Assigning IP Addressing Information ...........................................................................216
5.8.2 Setting VLAN Parameters ............................................................................................237
5.8.3 Setting LLDP Parameters .............................................................................................240
5.8.4 Setting Diffserv Parameters .........................................................................................244
5.8.5 Configuration of IP Ports ..............................................................................................247
5.8.6 ECO mode (KX-NT500 series only) .............................................................................253
5.9 Registering IP Telephones ...........................................................................................255
5.9.1 Registering IP Telephones ...........................................................................................255
5.9.2 De-registering IP Telephones .......................................................................................261
5.9.3 Installing SIP Phones at a Remote Site .......................................................................264
5.9.4 Installing IP Phones at a Remote Site with a Built-in Media Relay Gateway ...............270
5.10 Configuration of Users .................................................................................................279
5.11 Programming E-mail Integration for UM Voice/Fax Messages .................................281
5.12 Automatic Configuration of Mailboxes .......................................................................285
6 Information about Stacking PBXs ......................................................287
6.1 Information about Stacking PBXs ...............................................................................288
6.2 Methods of Stacking PBXs ...........................................................................................289
7 Troubleshooting ...................................................................................293
7.1 Troubleshooting ............................................................................................................294
7.1.1 Installation ....................................................................................................................294
7.1.2 Connection ...................................................................................................................297
7.1.3 Operation ......................................................................................................................298
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7.1.4 Error Messages ............................................................................................................300
7.1.5 Restarting the KX-NS1000 ...........................................................................................302
7.1.6 Troubleshooting by Error Log .......................................................................................304
8 Networking Information .......................................................................307
8.1 Information about Using an IP Network ......................................................................308
8.1.1 Using a VoIP Network with the PBX .............................................................................308
8.1.2 DHCP (Dynamic Host Configuration Protocol) Server .................................................311
8.1.3 VLAN (Virtual LAN) ......................................................................................................312
8.1.4 Jitter Buffer ...................................................................................................................313
8.1.5 Voice Activity Detection (VAD) .....................................................................................313
8.1.6 Network Configuration ..................................................................................................314
8.1.7 Network Devices ..........................................................................................................318
8.1.8 QoS (Quality of Service) ...............................................................................................319
8.1.9 Network Time Protocol (NTP) ......................................................................................320
8.2 H.323 CO Lines ..............................................................................................................321
8.2.1 Avoid Multiple IP Networks ...........................................................................................321
8.2.2 Gatekeeper ...................................................................................................................322
8.2.3 Bandwidth Assessment ................................................................................................322
8.2.4 Virtual VoIP Gateway Card Specifications ...................................................................325
8.3 SIP CO Lines ..................................................................................................................326
8.3.1 IP Telephony Service ...................................................................................................326
8.3.2 SIP Requirements ........................................................................................................329
8.3.3 Router Requirements ...................................................................................................329
8.3.4 Bandwidth Requirements .............................................................................................329
8.3.5 Virtual SIP CO Line Card Specifications ......................................................................331
8.4 Types of PBX Networks ................................................................................................332
8.4.1 One-look Network .........................................................................................................332
8.4.2 One-look Networking Survivability ................................................................................336
8.4.3 Information about Slave Units ......................................................................................343
8.4.4 H.323 QSIG Network ....................................................................................................345
8.4.5 Working with Multiple PBX Networks ...........................................................................346
8.5 Port Security ..................................................................................................................347
8.6 Built-in Router ...............................................................................................................351
8.6.1 Built-in Router Overview ...............................................................................................351
8.6.2 WAN Connection ..........................................................................................................353
8.6.3 DHCP Relay Agent .......................................................................................................354
8.6.4 Dynamic DNS ...............................................................................................................355
8.6.5 DNS Client ....................................................................................................................356
8.6.6 Protocol Bridge—IPv6 Bridge .......................................................................................357
8.6.7 Protocol Bridge—PPPoE Bridge ..................................................................................357
8.6.8 MAC Address Clone .....................................................................................................358
8.6.9 Routing .........................................................................................................................359
8.6.10 Firewall .........................................................................................................................359
8.6.11 Firewall—Packet Filtering .............................................................................................360
8.6.12 Firewall—Stateful Packet Inspection ............................................................................361
8.6.13 Firewall—DoS Protection .............................................................................................361
8.6.14 Firewall—Other Security Settings ................................................................................362
8.6.15 Dynamic NAPT (IP masquerade) .................................................................................363
8.6.16 Static NAPT (Port Forwarding) .....................................................................................363
8.6.17 DMZ Host .....................................................................................................................364
8.6.18 VoIP Port Dynamic Setting ...........................................................................................364
8.6.19 IPsec Pass-through ......................................................................................................365
8.6.20 PPTP Pass-through ......................................................................................................366
8.6.21 L2TP Pass-through ......................................................................................................366
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8.6.22 Quality of Service (QoS) ...............................................................................................367
8.6.23 VPN—IPsec .................................................................................................................368
8.6.24 VPN—VPSS Setting .....................................................................................................371
8.6.25 Router Command .........................................................................................................373
8.6.26 WAN Port Mirroring ......................................................................................................373
9 Appendix ...............................................................................................375
9.1 System Prompt Languages ..........................................................................................376
9.2 Revision History ............................................................................................................377
9.2.1 PCMPR Software File Version 003.0xxxx ....................................................................377
9.2.2 PCMPR Software File Version 003.2xxxx ....................................................................379
9.2.3 PCMPR Software File Version 004.0xxxx ....................................................................380
9.2.4 PCMPR Software File Version 004.1xxxx ....................................................................381
9.2.5 PCMPR Software File Version 004.2xxxx ....................................................................382
9.2.6 PCMPR Software File Version 004.3xxxx ....................................................................383
9.2.7 PCMPR Software File Version 004.4xxxx ....................................................................384
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