Panasonic KV-S2087 User manual

Operating Manual
Document Scanner
Model No. KV-S2087
These instructions contain information on operating the scanner. Before reading these instructions, please read
the Quick Installation Guide enclosed with this unit.
Keep all documentation in a safe place for future reference.
Current model availability depends on your country/area. Please contact your dealer.

Introduction
Thank you for purchasing a Panasonic Document Scanner.
Feature Highlights
High-speed Double Sided Scanning
•This scanner can scan documents at high speed, regardless of the image type (monochrome / color).
Background Color Switch Function
•Using the software, you can switch the background color of scanned images between white and black.
Double Feed Detection Function
•This scanner contains an ultrasonic sensor for the detection of double feeding. Double feeding can be
detected even if you scan documents that contain paper of various thicknesses.
Double Feed Skip (DFS) Function
•If scanning has been stopped because a double feed was detected, you can easily resume scanning by
pressing the Skip button. When you scan documents that include items that you do not want to be
detected as double feeding (for example, documents that have receipts attached, envelopes, etc.), the
double feed detection function can be enabled and still scan these documents.
Push Scan
•This scanner has a push scan function to perform scanning without operating a computer. Scanning
settings should be registered as Jobs in advance. You can start scanning by pressing the OK button or
Start/Stop button after selecting a job with the cursor buttons. This scanner also has a function that starts
scanning when documents are simply placed on the feed tray (Touch Free Scanning).
Other Features
•The paper feed path can be opened widely to easily remove jammed paper and perform maintenance.
•User Utility helps you perform maintenance for the scanner.
–You can configure and check the counters that indicate the approximate time for cleaning and
replacement of the rollers.
–You can clear notification messages for the rollers after cleaning or replacing the rollers.
–You can enable Cleaning Mode. During Cleaning Mode, the conveyor rollers rotate a small amount
every time the Start/Stop button on the scanner is pressed. You do not have to rotate the rollers by
using your fingers in order to clean the entire surface of each roller.
–You can configure the time until the scanner enters sleep mode following a period of non-operation.
Introduction
2

Abbreviations
•Windows® refers to the Microsoft® Windows® operating system (hereafter Windows).
•Windows® XP refers to the Microsoft® Windows® XP operating system (hereafter Windows XP).
•Windows Vista® refers to the Microsoft® Windows Vista® operating system (hereafter Windows Vista).
•The explanations and screen shots in this manual are based on the Windows 7 operating system.
•The screen shots used in this manual may differ from the screens displayed on your computer.
•The illustrations in this manual are based on the KV-S2087.
Trademarks
•Microsoft, Windows, and Windows Vista are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
•ISIS is a registered trademark or trademark of EMC Corporation in the United States and/or other
countries.
•IBM is a trademark of International Business Machines Corporation, registered in many jurisdictions
worldwide.
•Intel and Intel Core are trademarks of Intel Corporation in the U.S. and/or other countries.
•Adobe and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the
United States and/or other countries.
•All other trademarks identified herein are the property of their respective owners.
Introduction
3

About the Documentation
The scanner documentation consists of 2 manuals: the Operating Manual (this manual), and the Quick
Installation Guide.
Operating Manual
(this manual)
This manual provides information about the operation of the unit.
Quick Installation Guide The Quick Installation Guide explains about safety precautions and
other important information, and outlines brief installation procedures
of the unit and software.
About the Software Help
Each software contains help files.
For details about viewing the help files, see "3.4.2 To view the help" (page 21).
Software / Manual CD-ROM Contents
Drivers Device Driver
TWAIN
ISIS
Applications Image Capture Plus*1
Utilities User Utility
Scan Button Setting Tool
Documents*2 Operating Manual
Control sheet*3
*1 Image Capture Plus is a Panasonic original application for configuring advanced scanning settings.
*2 Each document is a PDF document. To view documents correctly, install Adobe® Reader®.
*3 For details about the control sheet, see "4.4 Using Control Sheets" (page 38).
Introduction
4

System Requirements
Computer IBM® PC/AT or compatible machine with a CD-ROM drive
CPU Intel® Core™ 2 Duo 1.8 GHz or higher
Interface USB 2.0 / USB 3.0
Note
•For details about the system requirements, refer to [Read me first] in the Software / Manual CD-ROM.
•The scanning speed differs depending on the host computer’s operating environment or
the application used.
•Due to the slower speed of USB 1.1, it is recommended to use a USB 2.0 / USB 3.0 interface.
•If you connect the unit to a USB hub, it is not guaranteed to work.
About Consumables and Optional Accessories
Consumables
Part Name Part Number Notes
Roller exchange kit KV-SS063 See "6.3 Replacing the Rollers"
(page 51).
Roller cleaning paper KV-SS03 See "Roller Cleaning Paper"
(page 9).
Ink cartridge KV-SS021
See "7.1 Installing the Imprinter
Unit and Ink Cartridge" (page
57).
Optional Accessories
Part Name Part Number Notes
Imprinter unit KV-SS020
See "7.1 Installing the Imprinter
Unit and Ink Cartridge" (page
57).
Carrier sheet KV-SS076 See "4.1.2 Carrier Sheet"
(page 25).
Note
•To purchase separately sold items, contact your dealer.
Introduction
5

Table of Contents
1Before You Start ..................................................................................... 8
1.1 Precautions ...................................................................................................................... 8
1.2 Check the Accessories ................................................................................................. 10
2 Location of Controls ............................................................................. 11
2.1 Main Unit ........................................................................................................................ 11
2.1.1 Front ............................................................................................................................. 11
2.1.2 Rear .............................................................................................................................. 12
2.2 Operation Panel ............................................................................................................. 13
2.2.1 About LED .................................................................................................................... 14
2.2.2 About LCD .................................................................................................................... 15
3 Installation ............................................................................................. 16
3.1 Required Space Around the Scanner .......................................................................... 16
3.2 Installing the Software .................................................................................................. 17
3.3 Installing the Unit .......................................................................................................... 19
3.4 Viewing Operating Manual and Help Installed ............................................................ 21
3.4.1 To view the Operating Manual ...................................................................................... 21
3.4.2 To view the help ............................................................................................................ 21
3.4.2.1 For Image Capture Plus ............................................................................................. 21
3.4.2.2 For User Utility or Scan Button Setting Tool .............................................................. 21
3.4.2.3 For TWAIN or ISIS ..................................................................................................... 21
4 Operation ............................................................................................... 22
4.1 Preparing Documents ................................................................................................... 22
4.1.1 Compatible Paper ......................................................................................................... 23
4.1.2 Carrier Sheet ................................................................................................................ 25
4.1.3 Incompatible Documents .............................................................................................. 26
4.1.4 Notes about Documents for Scanning .......................................................................... 27
4.2 Scanning Documents .................................................................................................... 28
4.2.1 Switching the Background Color of Scanned Images .................................................. 30
4.2.2 Using the Straight path (rear exit) ................................................................................. 30
4.2.3 Using Manual feeding ................................................................................................... 31
4.2.4 Feeding method and paper path by document type ..................................................... 32
4.2.5 When feeding stiff or thick documents .......................................................................... 33
4.2.6 Using Carrier sheet ....................................................................................................... 34
4.3 Using Push Scan ........................................................................................................... 35
4.3.1 Setting the scanning conditions .................................................................................... 35
4.3.2 Selecting the behavior of push scan ............................................................................. 35
4.3.2.1 Performing push scan ................................................................................................ 36
4.3.3 Checking events ........................................................................................................... 37
4.4 Using Control Sheets .................................................................................................... 38
4.4.1 Control sheet functions ................................................................................................. 38
4.4.2 About Printing Control Sheets ...................................................................................... 38
4.4.2.1 Printing control sheets ............................................................................................... 39
5 Clearing Paper Jams ............................................................................ 40
5.1 Clearing Paper Jams ..................................................................................................... 40
6 Care and Maintenance ......................................................................... 43
6.1 Cleaning the Outside of the Scanner .......................................................................... 43
6.2 Cleaning the Inside of the Scanner ............................................................................. 44
Table of Contents
6

6.2.1 Cleaning the Conveyor and Scanning Glasses ............................................................ 46
6.2.2 Cleaning the Sensors ................................................................................................... 47
6.2.3 Cleaning the Rollers ..................................................................................................... 48
6.2.3.1 Location of Rollers ..................................................................................................... 49
6.2.4 Cleaning Mode ............................................................................................................. 50
6.3 Replacing the Rollers .................................................................................................... 51
7 Optional Imprinter Unit ........................................................................ 57
7.1 Installing the Imprinter Unit and Ink Cartridge ........................................................... 57
7.2 How to Remove the Ink Cartridge ................................................................................ 62
7.3 Printing ........................................................................................................................... 63
7.4 Cleaning the ink cartridge ............................................................................................ 64
8 Appendix ............................................................................................... 65
8.1 Troubleshooting ............................................................................................................ 65
8.2 Error Messages ............................................................................................................. 68
8.3 Uninstalling the Software ............................................................................................. 69
8.4 Repacking Instructions ................................................................................................. 70
8.5 Specifications ................................................................................................................ 71
Table of Contents
7

1 Before You Start
1.1 Precautions
Illegal Duplication
It is unlawful to make duplication of certain documents. Duplicating certain documents may be illegal in
your country/area. Penalties of fines and/or imprisonment may be imposed on those found guilty. The
following are examples of items that may be illegal to duplicate in your country/area.
•Currency
•Bank notes and checks
•Bank and government bonds, and securities
•Passports, licenses, official or private documents, identification cards, and the like
•Copyright materials, or trademarks without the consent of the owner
•Postage stamps, and other negotiable instruments
This list is not inclusive, and no liability is assumed for either its completeness or accuracy. In case of
doubt, contact your legal counsel.
Notice
Install your machine near a supervised area to prevent illegal duplication from being made.
Installation
•Do not place the unit in direct sunlight, in a cold draft, or near heating apparatus.
•Do not place the unit near apparatus which generate electronic or magnetic noise.
•Protect the unit from static electricity.
•Do not move the unit immediately from a cold place to a warm place. It may cause dew.
•When the unit is not used over an extended period of time, turn the unit off, and unplug the power cord.
The unit consumes approximately 0.5 W of electricity even when the main unit is turned off.
•Do not turn ON the unit’s power before installing the software.
CD-ROM
•Do not write or stick paper on the front and/or back of CD-ROM.
•Do not touch the data side of the CD-ROM. When handling the CD-ROM, be careful not to leave
fingerprints or otherwise damage the CD-ROM.
•Do not leave the CD-ROM where it is directly exposed to sunlight or near a heater for extended periods.
•Do not throw or bend the CD-ROM.
1 Before You Start
8

Roller Cleaning Paper
Using a pair of scissors, open the bag along the dotted line ( ), and take out the roller cleaning paper.
1
Notice
•Keep the roller cleaning paper out of reach of small children.
•Do not store the roller cleaning paper in direct sunlight or in a place with a temperature over 40 ℃
(104 ℉).
•Only use the roller cleaning paper to clean the rollers.
•For details about the roller cleaning paper, please refer to the Material Safety Data Sheet (MSDS).
Please ask your Panasonic sales company about obtaining the Material Safety Data Sheet.
Note
•If the bag is left opened for a long period of time before using it, the alcohol will evaporate. Please use
the roller cleaning paper immediately after opening the bag.
•To purchase the roller cleaning paper (KV-SS03), please contact your dealer, or call our Supplies and
Accessories department at 1-800-726-2797 (U.S.A. only).
KEEP AWAY FROM FIRE.
Security Notice
The management of documents and scanned data is the responsibility of the user. In particular, pay
attention to the following points.
•Make sure you have the same number of pages for important documents both before and after scanning,
and take care not to leave any pages in the scanner.
•Periodically back up important data.
•When having your computer or hard disk serviced, or when disposing of your computer or hard disk,
completely erase any stored image data.
Others
•Make sure to remove paper clips and staples from documents before scanning. Failing to do so can
damage the unit, document, or both.
•Do not use thinner, benzine, or cleaners containing abrasives or surfactants, for cleaning the outside of
scanner.
1.1 Precautions
9

1.2 Check the Accessories
Check that all accessories are included before installing the unit. In the event that an item is missing, please
contact your dealer.
Accessories Name Notes
Power cord
Two power cords may be
included. Use the power cord
appropriate for where you use
the unit.
USB cable —
Software / Manual CD-ROM Drivers, Applications, Utilities,
Documents
Quick Installation Guide —
Note
•It is highly recommended to keep the original carton and all packing materials. They are necessary
when repacking.
1.2 Check the Accessories
10

2 Location of Controls
2.1 Main Unit
2.1.1 Front
1
432
5
7
8
11 10 9
6
Document guides
Feed extension tray
Feed tray
ADF door
Manual feed selector
You can select the document feeding method.
: Manual feeding
: Automatic feeding
Paper path selector
You can select the paper path for documents.
: U-turn path (front exit)
: Straight path (rear exit)
Operation panel
For details, see "2.2 Operation Panel" (page 13).
ADF door release
Exit tray
Exit extension tray 1
Exit extension tray 2
2 Location of Controls
11

2.1.2 Rear
3
1
7
5 64
2
AC inlet
Power cord
Security slot
Use a commercially available security cable.
USB cable
USB connector
Fan exhaust vent
Imprinter door
You open this door when installing an imprinter unit (sold separately) or ink cartridge.
For details about installing an imprinter unit, refer to "7.1 Installing the Imprinter Unit and Ink Cartridge"
(page 57).
2.1.2 Rear
12

2.2 Operation Panel
3
1
4
2
5
6
7
8
LCD
Selected jobs, error codes, notification messages, and the
scanner status are displayed.
Power button
Press the power button for more than one second to turn
the unit off.
LED (Red)
Lights when an error occurs.
LED (Green)
Shows the scanner’s status.
OK button
Cursor button
If you are using the scanner with Image Capture Plus, you
can perform a push scan using the LCD. You can start
push scanning by pressing the OK button or Start/Stop
button after selecting a job with the cursor buttons.
Skip button
If you press this button after a double feed or a dog-eared
document is detected and scanning has been paused, the
document (or documents) detected as a double feed or
the dog-eared document will be scanned, and then
ejected from the scanner. Scanning will continue after the
document is scanned and ejected.
Start/Stop button
•During scanning, pushing this button stops scanning.
•If you press this button after a double feed or a dog-
eared document is detected and scanning has been
paused, the document (or documents) detected as a
double feed or a dog-eared document will be ejected
from the scanner without being scanned. Scanning will
stop.
•If you set [Wait Key] for "Manual Feed Mode" in your
application software, pushing this button starts
scanning. For details about "Manual Feed Mode", refer
to the Image Capture Plus, TWAIN, or ISIS help.
2.2 Operation Panel
13

2.2.1 About LED
The status of the scanner is displayed by the LED (Red) ( ) and the LED (Green) ( ), as shown in the
table below:
LED (Red) LED (Green) Status
OFF OFF Power OFF*1
OFF Blinking (Fast) Warming up
OFF ON Ready mode or Scanning
Blinking (Slow) ON Notification mode
OFF Blinking (Slow) Sleep mode*2 or Cleaning mode
Blinking (Slow) Blinking (Slow) Sleep mode*2 and Notification mode
ON OFF Error*3
OFF Blinking (Fast, 2 times consecutively) Double feed skip mode
OFF Blinking (Fast, 3 times consecutively) Dog-ear Detection Skip mode
*1 If the power off feature in sleep mode is enabled, and if no operation is performed for a certain period of time, the scanner will be
turned off automatically. Press the power button of the scanner to turn it on. You can enable/disable the power off feature, and
change the time until the scanner turns off in User Utility.
*2 If no operation is performed for 15 minutes or longer, the scanner will enter sleep mode automatically to conserve energy. Press
any button (except the power button) on the scanner’s operation panel to return to ready mode. The time until the scanner enters
sleep mode can be changed in User Utility.
*3 For details about the error, refer to "8.2 Error Messages" (page 68) or check in User Utility.
2.2.1 About LED
14

2.2.2 About LCD
The status of the unit is displayed on the LCD as follows.
LCD Status
The scanner is warming up.
The USB cable is not connected.
123
The Scanner status and scanning counter are displayed.
Examples of displays of scanner statuses are as follows.
G: nn
GROUP NAME Group number (two-digit) and Group name of job
J: nn
JOB NAME Job number (two-digit) and Job name
U: nn
MESSAGE Error number (two-digit) and Error message
2.2.2 About LCD
15

3 Installation
3.1 Required Space Around the Scanner
In order to ensure proper operation, install the unit maintaining the proper distances from surrounding
objects, as shown in the following illustration.
242 mm
(9.6 in.)
319 mm
(12.6 in.)
810 mm
(31.9 in.)
750 mm
(29.5 in.)
320 mm
(12.6 in.)
350 mm
(13.8 in.)
Notice
•Do not move the unit immediately from a cold place to a warm place. It may cause condensation,
which may damage the unit.
•If you use the straight path (rear exit) for documents, space behind the unit is required for documents
to exit.
3 Installation
16

3.2 Installing the Software
Notice
•Make sure to connect the unit to your computer after installing the software. Connecting the unit to
your computer and turning on the unit’s power before installing the software may influence the
software installation. If you connect the unit to your computer and turn on the unit’s power before
installing the software by mistake, install the software after disconnecting the unit from your computer.
•Make sure to log on as an administrator to install the software.
The software on the enclosed Software / Manual CD-ROM can be installed on your computer. You can
select from the 2 installation methods below, depending on your needs.
a. Complete: Install all the drivers, applications, utilities and Operating Manual.
b. Custom: Install one of the software or Operating Manual.
Note
•Normally, it is recommended to select [Complete].
1. Check that the unit has been turned off.
•If the power is turned on, press and hold the power button for more than one second to turn the unit
off.
2. Insert the Software / Manual CD-ROM into the CD/DVD drive on your computer.
•The setup window will appear.
Note
•If the AutoPlay dialog box is displayed, select [CDRun.exe].
•If the setup window does not appear, double-click [CDRun.exe] in the Software / Manual CD-
ROM.
3. Check the [Read me first] file.
3.2 Installing the Software
17

4. Select the desired installation methods from "Software" on the left side of the screen.
•If you selected [Complete], continue to step 6.
•If you selected [Custom], continue to step 5.
5. If you selected [Custom] for the installation type in step 4, select the item that you want to install.
Note
•If you select TWAIN or ISIS, Image Capture Plus will also be installed.
6. Follow the instructions on the screen and complete the installation.
•Restart your computer if you are prompted to do so.
3.2 Installing the Software
18

3.3 Installing the Unit
1. Remove all packing tapes.
2. Open the feed tray.
3. Pull out the feed extension tray.
3.3 Installing the Unit
19

4. Pull out the exit extension tray 1.
5. Open the exit extension tray 2.
6. Plug in the power cord and connect the USB cable.
7. Press the power button to turn ON the unit’s power.
•The LED (Green) will flash and then turn on.
•If the hardware wizard appears, follow the on-screen instructions to complete installation.
3.3 Installing the Unit
20