Panasonic KX-NCP500 Owner's manual

Model No. KX-NCP500
KX-NCP1000
Pure IP-PBX
PT Programming Manual
Thank you for purchasing a Panasonic Pure IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
KX-NCP500/KX-NCP1000: PBMPR Software File Version 2.0000 or later

Introduction
About this Programming Manual
The PT Programming Manual is designed to serve as a reference to programming the Panasonic Pure IP-PBX
using a Panasonic proprietary telephone (PT) with display.
The PT Programming Manual is divided into the following sections:
Section 1, Overview
Provides an overview of programming the PBX.
Section 2, PT Programming
Serves as reference operating instructions when using a display PT to program the PBX.
Section 3, Appendix
Provides a list of changes from the previous version of each model.
Feature Programming References
Provides a list of all related PT programming items for each feature.
References Found in the PT Programming Manual
PT Programming Manual References
Related sections of the PT Programming Manual are listed for your reference.
Feature Guide References
The Feature Guide explains what the PBX can do, as well as how to obtain the most of its many features and
facilities. Sections from the Feature Guide are listed throughout the PT Programming Manual for your
reference.
Links to Other Pages and Manuals
If you are viewing this manual with a PC, certain items are linked to different sections of the PT Programming
Manual and other Pure IP-PBX manuals. Click on a link to jump to that section.
Linked items include:
•PT Programming Manual References
•Feature Guide References
Safety Notices
Please observe the safety notices in this manual in order to avoid danger to users or other people, and prevent
damage to property.
The notices are classified as follows, according to the severity of injury or damage:
WARNING This notice means that misuse could result in death or serious injury.
CAUTION This notice means that misuse could result in injury or damage to
property.
2 PT Programming Manual
Introduction

WARNING
Unplug the PBX from the AC outlet if it emits smoke, an abnormal smell or makes unusual noise.
These conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an
authorised Panasonic Factory Service Centre.
NOTES
•The contents of this manual apply to PBXs with a certain software version, as indicated on the cover of
this manual. To confirm the software version of your PBX, see [190] Main Processing (MPR) Software
Version Reference.
•Some optional service cards, PTs, and features are not available in some areas. Additionally, some optional
service cards and features are not available for some PBX models. Please consult your certified
Panasonic dealer for more information.
•Product specifications are subject to change without notice.
•Throughout this manual, PT displays and other displays are shown in English. Other languages may be
available, depending on the country or area.
•In this manual, the suffix of each model number (e.g., KX-NCP500NE) is omitted unless necessary.
•For details about PT programming using the KX-NT400, refer to the Operating Instructions for the
KX-NT400.
The KX-NCP500UK/KX-NCP1000UK, KX-NCP500NE/KX-NCP1000NE, and KX-NCP500GR/
KX-NCP1000GR are designed to interwork with the:
• Analogue Public Switched Telephone Network (PSTN) of European countries
• Pan-European Integrated Services Digital Network (ISDN) using ISDN basic rate access
• Pan-European Integrated Services Digital Network (ISDN) using ISDN primary rate access
• ONP 2048 kbit/s digital structured leased lines (D2048S)
Panasonic Communications Co., Ltd./Panasonic Communications Company (U.K.) Ltd. declares that this
equipment is in compliance with the essential requirements and other relevant provisions of Radio &
Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
Declarations of Conformity for the relevant Panasonic products described in this manual are available for
download by visiting:
http://www.doc.panasonic.de
Contact to Authorised Representative:
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany
PT Programming Manual 3
Introduction

Table of Contents
1Overview ...................................................................................................9
1.1 Introduction .....................................................................................................................10
1.1.1 Introduction .....................................................................................................................10
1.1.2 Password Security ..........................................................................................................11
1.1.3 Entering Characters .......................................................................................................12
2 PT Programming ....................................................................................17
2.1 PT Programming .............................................................................................................18
2.1.1 Programming Instructions ..............................................................................................18
2.1.2 Maximum Values ............................................................................................................21
2.1.3 Basic Programming ........................................................................................................22
[000] Date & Time ........................................................................................................22
[001] System Speed Dialling Number ..........................................................................22
[002] System Speed Dialling Name .............................................................................22
[003] Extension Number ..............................................................................................22
[004] Extension Name .................................................................................................23
[005] Extension Personal Identification Number (PIN) ................................................23
[006] Operator Assignment ..........................................................................................23
[007] DSS Console Paired Telephone .........................................................................23
[008] Absent Message .................................................................................................24
[010] Charge Margin ....................................................................................................24
[011] Charge Tax .........................................................................................................24
[012] Charge Rate per Unit ..........................................................................................24
2.1.4 System Management Programming ...............................................................................25
[100] Flexible Numbering .............................................................................................25
[101] Time Service Switching Mode ............................................................................25
[102] Time Service Starting Time ................................................................................25
[103] Idle Line Access (Local Access) .........................................................................26
[110] System Password for Administrator—for PT Programming ...............................26
[111] System Password for User—for PT Programming .............................................26
[112] Manager Password .............................................................................................26
[120] Verification Code ................................................................................................26
[121] Verification Code Name ......................................................................................27
[122] Verification Code Personal Identification Number (PIN) .....................................27
[123] Verification Code COS Number ..........................................................................27
[130] Decimal Point Position for Currency ...................................................................27
[131] Currency .............................................................................................................27
[190] Main Processing (MPR) Software Version Reference ........................................28
2.1.5 Timer Programming ........................................................................................................29
[200] Hold Recall Time ................................................................................................29
[201] Transfer Recall Time ..........................................................................................29
[203] Intercept Time .....................................................................................................29
[204] Hot Line Waiting Time ........................................................................................29
[205] Automatic Redial Repeat Times .........................................................................29
[206] Automatic Redial Interval ....................................................................................29
[207] Door Unlock Time ...............................................................................................30
[208] Call Duration Count Starting Time for LCOT ......................................................30
[209] DISA Delayed Answer Time ...............................................................................30
[210] DISA Trunk-to-Trunk Call Prolong Time .............................................................30
[211] DISA Intercept Time ...........................................................................................30
2.1.6 TRS/Barring/ARS Programming .....................................................................................31
[300] TRS/Barring Override by System Speed Dialling ...............................................31
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Table of Contents

[301] TRS/Barring Denied Code ..................................................................................31
[302] TRS/Barring Exception Code .............................................................................31
[303] Special Carrier Access Code ..............................................................................31
[304] Emergency Number ............................................................................................31
[320] ARS Mode ..........................................................................................................31
[321] ARS Leading Number .........................................................................................32
[322] ARS Routing Plan Table Number .......................................................................32
[325] ARS Exception Number ......................................................................................32
[330] ARS Routing Plan Time Table ............................................................................32
[331–346] ARS Routing Plan Table (1–16) .................................................................33
[350] ARS Carrier Name ..............................................................................................33
[351] ARS Trunk Group for Carrier Access .................................................................33
[352] ARS Removed Number of Digits for Carrier Access ..........................................33
[353] ARS Carrier Access Code ..................................................................................33
2.1.7 Trunk Programming ........................................................................................................34
[400] LCOT/BRI Trunk Connection ..............................................................................34
[401] LCOT/BRI Trunk Name ......................................................................................34
[402] LCOT/BRI Trunk Group Number ........................................................................34
[409] LCOT/BRI Trunk Number Reference .................................................................34
[410] LCOT Dialling Mode ...........................................................................................34
[411] LCOT Pulse Rate ...............................................................................................34
[412] LCOT DTMF Minimum Duration .........................................................................35
[413] LCOT CPC Signal Detection Time—Outgoing ...................................................35
[414] LCOT CPC Signal Detection Time—Incoming ...................................................35
[415] LCOT Reverse Circuit ........................................................................................35
[416] LCOT Pause Time ..............................................................................................35
[417] LCOT Flash/Recall Time ....................................................................................35
[418] LCOT Disconnect Time ......................................................................................36
[420] BRI Network Type ..............................................................................................36
[421] BRI DIL/DDI/MSN Selection ...............................................................................36
[422] BRI Subscriber Number ......................................................................................36
[424] BRI Layer 1 Active Mode ....................................................................................36
[425] BRI Layer 2 Active Mode ....................................................................................36
[426] BRI Configuration ...............................................................................................37
[427] BRI TEI Mode .....................................................................................................37
[450] DIL 1:1 Destination .............................................................................................37
[451] DID Number ........................................................................................................37
[452] DID Name ...........................................................................................................37
[453] DID Destination ..................................................................................................38
[471] Host PBX Access Code ......................................................................................38
[472] Extension-to-Trunk Call Duration .......................................................................38
[473] Trunk-to-Trunk Call Duration ..............................................................................38
[475] DISA Silence Detection ......................................................................................38
[476] DISA Continuous Signal Detection .....................................................................39
[477] DISA Cyclic Signal Detection .............................................................................39
[490] Caller ID Signal Type ..........................................................................................39
[491] Pay Tone Signal Type ........................................................................................39
2.1.8 COS Programming .........................................................................................................40
[500] Trunk Group Number ..........................................................................................40
[501] TRS/Barring Level ..............................................................................................40
[502] Trunk Call Duration Limitation ............................................................................40
[503] Call Transfer to Trunk .........................................................................................40
[504] Call Forwarding to Trunk ....................................................................................40
[505] Executive Busy Override ....................................................................................41
[506] Executive Busy Override Deny ...........................................................................41
PT Programming Manual 5
Table of Contents

[507] DND Override .....................................................................................................41
[508] Account Code Mode ...........................................................................................41
[509] TRS/Barring Level for System Speed Dialling ....................................................41
[510] TRS/Barring Level for Extension Dial Lock ........................................................41
[511] Manager Assignment ..........................................................................................41
[512] Permission for Door Open Access .....................................................................42
[514] Time Service Manual Switching .........................................................................42
[515] Wireless XDP Parallel Mode for Paired Telephone ............................................42
[516] Programming Mode Limitation ............................................................................42
2.1.9 Extension Programming .................................................................................................43
[600] EXtra Device Port (XDP) Mode ..........................................................................43
[601] Terminal Device Assignment ..............................................................................43
[602] Class of Service ..................................................................................................43
[603] Extension User Group ........................................................................................43
[604] Extension Intercept Destination ..........................................................................43
[605] Call Forwarding—No Answer Time ....................................................................44
[606] CLIP/COLP Number ...........................................................................................44
[620] Incoming Call Distribution Group Member ..........................................................44
[621] Incoming Call Distribution Group Delayed Ringing ............................................44
[622] Incoming Call Distribution Group Floating Extension Number ...........................44
[623] Incoming Call Distribution Group Name .............................................................45
[624] Incoming Call Distribution Group Distribution Method ........................................45
[625] Destination for Overflow Time Expiration ...........................................................45
[626] Overflow Time ....................................................................................................45
[627] Destination When All Busy .................................................................................45
[628] Queuing Call Capacity ........................................................................................46
[629] Queuing Hurry-up Level .....................................................................................46
[630] Queuing Time Table ...........................................................................................46
[631] Sequences in Queuing Time Table ....................................................................46
[632] Maximum Number of Agents ..............................................................................46
[640] Extension User Groups of a Paging Group ........................................................47
[641] External Pagers of a Paging Group ....................................................................47
[650] Extension User Groups of a Pickup Group .........................................................47
[660] VM Group Floating Extension Number ...............................................................47
[680] Idle Extension Hunting Type ...............................................................................48
[681] Idle Extension Hunting Group Member ..............................................................48
[690] PS Registration ...................................................................................................48
[691] PS Termination ...................................................................................................48
[692] Personal Identification Number (PIN) for PS Registration ..................................49
[699] CS Status Reference ..........................................................................................49
2.1.10 Resource/Interface Programming ..................................................................................50
[700] External Pager Floating Extension Number .......................................................50
[710] Music Source Selection for BGM ........................................................................50
[711] Music on Hold .....................................................................................................50
[712] Music for Transfer ...............................................................................................50
[720] Doorphone Call Destination ................................................................................50
[729] Doorphone Number Reference ..........................................................................50
[730] Outgoing Message (OGM) Floating Extension Number .....................................51
[731] Outgoing Message (OGM) Name .......................................................................51
[732] DISA Security Mode ...........................................................................................51
2.1.11 SMDR & Maintenance Programming .............................................................................52
[800] RS-232C Parameter—New Line Code ...............................................................52
[800] RS-232C Parameter—Baud Rate ......................................................................52
[800] RS-232C Parameter—Word Length ...................................................................52
[800] RS-232C Parameter—Parity Bit .........................................................................52
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Table of Contents

[800] RS-232C Parameter—Stop Bit Length ...............................................................52
[801] External Modem Control .....................................................................................52
[802] SMDR Page Length ............................................................................................53
[803] SMDR Skip Perforation ......................................................................................53
[804] SMDR Outgoing Call Printing .............................................................................53
[805] SMDR Incoming Call Printing .............................................................................53
[810] Remote Programming ........................................................................................53
[811] Modem Floating Extension Number ...................................................................53
[812] ISDN Remote Floating Extension Number .........................................................53
2.1.12 Card Programming .........................................................................................................54
[900] Slot Card Type Reference ..................................................................................54
[901] Slot Card Deletion ..............................................................................................54
[902] Slot Card Reset ..................................................................................................54
[910] OPB3 Option Card Type Reference ...................................................................54
[911] OPB3 Option Card Deletion ...............................................................................54
3 Appendix .................................................................................................55
3.1 Revision History ..............................................................................................................56
3.1.1 KX-NCP500/KX-NCP1000 PBMPR Software File Version 2.0xxx .................................56
Feature Programming References .............................................................57
PT Programming Manual 7
Table of Contents

8 PT Programming Manual
Table of Contents

Section 1
Overview
This section provides an overview of programming the
PBX.
PT Programming Manual 9

1.1 Introduction
1.1.1 Introduction
These programming instructions are designed to serve as an overall system programming reference for the
Panasonic Pure IP-PBX. Each feature in the PBX has default settings that can be changed to customise the
PBX to your requirements. These settings control the functions of the PBX, and changing them is referred to
as "system programming".
Only one person can perform system programming at a time. Any other users trying to enter system
programming mode will be denied access.
Ways to Programme
There are two programming methods:
•PC (Personal Computer) Programming
All features and settings of the PBX can be programmed through PC programming with Maintenance
Console. Installing and starting the Maintenance Console is described in the Installation Manual.
•PT (Proprietary Telephone) Programming
A subset of the features and settings of the PBX can be programmed using a PT. PT programming is
described in Section 2.1 PT Programming. An extension user can perform system programming by
entering three-digit programming numbers with a PT.
10 PT Programming Manual
1.1.1 Introduction