Panasonic KX-TSC11HGW User manual

Useful InformationBasic OperationPreparation Advanced Operation
PLEASE READ BEFORE USE AND SAVE.
Caller ID Compatible
Integrated Telephone System
Operating Instructions
Model No.
Pulse-or-tone dialing capability
KX-TSC11HGW
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2
Before Initial Use
Thank you for purchasing your new Panasonic integrated
telephone.
For your future reference
Serial No. Date of purchase
(found on the bottom of the unit)
Name and address of dealer
Copyright:
This material is copyrighted by Panasonic Communications (Malaysia) Sdn. Bhd.,
and may be reproduced for internal use only. All other reproduction, in whole
or in part, is prohibited without the written consent of Panasonic
Communications (Malaysia) Sdn. Bhd.
Accessories
(included)
Caller ID, where available, is a telephone company’s service. After
subscribing to Caller ID, this phone will display a caller’s phone number.
Handset (p. 6)
one
Handset Cord (p. 6)
one
Telephone Line
Cord (p. 6)
one
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3
Useful InformationBasic OperationPreparation Advanced Operation
Location of Controls . . . . . . . . . 4
Display . . . . . . . . . . . . . . . . . . . . 5
Settings . . . . . . . . . . . . . . . . . . . . 6
Installing the Batteries . . . . . . . . 6
Connecting the Handset/
Telephone Line Cord . . . . . . . . 6
Programming Summary . . . . . . . 7
Time and Date . . . . . . . . . . . . . . 8
Dialing Mode . . . . . . . . . . . . . . 10
LCD Contrast . . . . . . . . . . . . . . 11
Ringer Volume . . . . . . . . . . . . . 11
Display Language . . . . . . . . . . 12
Making Calls . . . . . . . . . . . . . . . 13
Answering Calls . . . . . . . . . . . . 14
Caller ID Service . . . . . . . . . . . . 14
Using the Caller List. . . . . . . . . 15
Viewing the Caller List . . . . . . . 15
Calling Back from the Caller
List . . . . . . . . . . . . . . . . . . . . . 17
Editing the Caller’s Phone
Number . . . . . . . . . . . . . . . . . 17
Storing Caller List Information in
the Phone Book List . . . . . . . 18
Erasing Caller List
Information . . . . . . . . . . . . . . 19
Phone Book . . . . . . . . . . . . . . . . 20
Storing Names and Phone
Numbers in the Phone Book
List . . . . . . . . . . . . . . . . . . . . . 20
Dialing from the Phone Book . . 23
Chain Dial . . . . . . . . . . . . . . . . 24
Editing . . . . . . . . . . . . . . . . . . . 25
Erasing . . . . . . . . . . . . . . . . . . . 26
Special Features . . . . . . . . . . . . 27
Temporary Tone Dialing
(For Rotary or Pulse Service
Users) . . . . . . . . . . . . . . . . . . 27
Using the PAUSE Button
(For PBX Line/Long Distance
Calls) . . . . . . . . . . . . . . . . . . . 27
For Call Waiting Service
Users . . . . . . . . . . . . . . . . . . . 28
RECALL Button . . . . . . . . . . . . 28
Setting the Password . . . . . . . . 29
Dial Lock . . . . . . . . . . . . . . . . . 30
Call Restriction . . . . . . . . . . . . . 31
Wall Mounting . . . . . . . . . . . . . . 32
Battery Replacement . . . . . . . . 33
Troubleshooting . . . . . . . . . . . . 34
Safety Instructions . . . . . . . . . . 36
Specifications . . . . . . . . . . . . . . 38
Preparation
Basic Operation
Advanced Operation
Useful Information
Contents
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4
Location of Controls
How to use the Navigator key
This key has four active areas that are indicated by arrows.
• Pressing the up and down arrows allows you to enter the
Caller List and select the function menu, the Caller List and
the Phone Book List. The up and down arrows are also used
to adjust the receiver volume while talking.
• Pressing the right and left arrows allows you to enter the
Phone Book List and move the cursor when entering items.
Throughout these Operating Instructions, the navigator key is indicated by
the arrows [] , [] , [] or [] .
2
ABC
3
DEF
1
5
JKL
6
MNO
4
GHI
8
TUV
9
WXYZ
7
PQRS
0
TONE
C
OK
R
Button (p. 7, 18, 20)
OK
Button (p. 17, 19, 20, 26)
C
Button (p. 7, 15, 20)
TONE Button []
RINGER Selector (p. 11)
Display (p. 5)
Navigator Key
([], [],[], [])
(see below)
▼
▼
▼
▼
Button (p. 30)
Button (p. 13)
Button (p. 28)
R
Button (p. 27)
▼
▼
▼
▼
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5
Preparation
Display
(This display shows all of the possible
configurations.)
While the unit is not in use, the display
shows the current time and date, and the
number of new calls.
If the display continuously shows “ 0:00
31/12 ” or “ 12:00
AM
31/12 ”, the clock
needs adjustment (p. 8, 9).
During a conversation, the display shows
the length of the call (Ex. 1 hour, 6 minutes
and 35 seconds).
This is a display from the Caller List. The
display shows:
— the caller’s number,
— the time and date of the last call
(Ex. Nov. 23, 11:50),
— the caller’s information is new and has
not been viewed (“ NEW ” is displayed),
and
— the number of times called (Ex. 3 times).
: The dial lock mode is set (p. 30).
: The unit enters in the Phone Book List (p. 18).
: was pressed while the handset is on the cradle (p. 13).
: This display flashes, when the battery power is low. Replace the
batteries (p. 33).
: was pressed while dialing or storing phone numbers.
: was pressed while storing phone numbers.
1234567890123456
10 MISSED CALLS
12:34 24/11
0:00 31/12
01-06-35
12:34 24/11
1114447777
11:50 23/11 NEW x3
P
FR
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6
Settings
Installing the Batteries
1
Press down in the direction of the arrow
and remove the battery cover ( ).
2
Install the batteries in the proper order
as shown ( ), matching the correct
polarity.
3
Close the battery cover.
• Batteries are not included in the unit.
• Install three high quality “AA” size Alkaline (LR6) or Manganese (R6, UM-3)
batteries. We recommend to use Panasonic Alkaline batteries.
Battery life is: —about six months in use of Alkaline batteries.
—about three months in use of Manganese batteries.
Battery life may depend on usage conditions and ambient temperature.
• Make sure batteries were inserted properly in phase to ensure the functionality of
this unit.
Connecting the Handset/Telephone Line Cord
After connection, lift the handset to check for a dial tone.
THE UNIT MAY NOT WORK PROPERLY WITHOUT BATTERIES.
1
+
-
-
+
+
-
2
1
2
Telephone Line
Cord
To Single-Line
Telephone Jack Handset Cord
Handset
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7
Preparation
• Use only a Panasonic Handset for the KX-TSC11HGW.
• Use only a telephone line cord included in the unit.
• If your unit is connected to a PBX which does not support Caller ID services,
you cannot access those services.
Programming Summary
You can program the following functions. The display shows the
programming instructions. See the corresponding pages for function
details.
Make sure that the handset is on the cradle.
During programming
* To select a desired function item, scroll through the items by pressing []
or [] . Then press to go to the next step.
• You can exit the programming mode any time by pressing .
• If you do not press any buttons for 60 seconds, the unit will exit the programming
mode.
Press .
<Function menu>*
SAVE PHONEBOOK ? . . . . .To store names and phone numbers in
memory (p. 20).
SET CLOCK ? . . . . . . . . . .To adjust the time and date (p. 8).
CHANGE PASSWORD? . . . . .To change the password for the dial lock
and call restriction (p. 29).
CALL RESTRICT ? . . . . . .To set the call restriction (p. 31).
SET FLASH TIME ? . . . . .To select the flash time (p. 28).
SET DIAL MODE ? . . . . . .To select the dialing mode (p. 10).
LCD CONTRAST ? . . . . . . .To select the LCD contrast (p. 11).
CHANGE LANGUAGE? . . . . .To select the display language (p. 12).
▼
▼
OK
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Settings
8
Time and Date
You can select 24-hour clock or AM/PM by programming.
Make sure that the handset is on the cradle.
1
Press .
2
Scroll to “ SET CLOCK ? ” by
pressing [] or [] .
3
Press .
4
Enter the current year.
(Ex. To set 2004, enter “04”.)
• You can set the year 2000 to 2099.
5
Press .
6
Enter the current time (hour and
minute) using a 4-digit number.
(Ex. To set 9:30, enter “0930”.)
• For 24-hour clock: Enter numbers
between 0000 and 2359.
• For AM/PM setting: Enter numbers
between 0100 and 1259.
7
Press .
• If numbers between 0000 and 0059, or
1300 and 2359 are entered, the time will
automatically be set using the
24-hour clock. Go to the step 10.
SET CLOCK ?
▼
▼
ENTER YEAR 2004
00:00 31/12
OK
ENTER YEAR 2004
00:00 31/12
ENTER TIME
00:00 31/12
OK
ENTER TIME
09:30 31/12
#=AM/PM
09:30 31/12
OK
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9
Preparation
8
Press [#] to select 24-hour clock, “AM”
or “PM”.
(Ex. You select “24-hour clock”.)
• Each time you press [#] , the selection will
change on the display.
9
Press .
10
Enter the current day and month using
a 4-digit number.
(Ex. To set Dec. 27, enter “2712”.)
11
Press .
• The clock starts working.
• The display will return to step 2. To exit
the programming mode, press or
wait for 60 seconds.
• If the time and date entered are not correct, “ ERROR ” will be displayed and you
cannot continue with setting. Enter the correct time and date.
If the batteries installed in the unit expired, the time and date will be shown as
“
0:00 31/12
” or “
12:00
AM
31/12
” while talking or after the battery
replacement. Readjust the time/date.
For Caller ID service users (p. 14)
If a time display service is available with the Caller ID service:
The Caller ID information will re-set the clock after the ring if the adjusted time
and/or date is incorrect. However, if the time/date has not previously been set,
the Caller ID information will not adjust the clock.
#=AM/PM
09:30 31/12
Display Option
AM
PM
AM
PM
24-hour clock
(Blank display)
ENTER DAY/MONTH
09:30 31/12
OK
ENTER DAY/MONTH
09:30 27/12
SAVED
OK
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Settings
10
Dialing Mode
You can select the dialing mode by programming. If you have touch tone
service, set to Tone. If rotary or pulse service is used, set to Pulse. Your
phone comes from the factory set to Tone.
Make sure that the handset is on the cradle.
1
Press .
2
Scroll to “ SET DIAL MODE ? ”
by pressing [] or [] .
3
Press .
4
Select “ PULSE ” or “ TONE ”
by pressing [] or [] .
5
Press .
• The display will return to step 2.
To exit the programming mode,
press or wait for 60 seconds.
• You can exit the programming mode any time by pressing .
SET DIAL MODE ?
▼
▼
:TONE
OK
▼
▼
SAVED
OK
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11
Preparation
LCD Contrast
You can select the LCD contrast level from 1 to 4 by programming.
Your phone comes from the factory set to 2.
Make sure that the handset is on the cradle.
1
Press .
2
Scroll to “ LCD CONTRAST ? ” by
pressing [] or [] .
3
Press .
• The current setting is displayed.
4
Select the desired contrast by
pressing [] or [] .
• Each time you press [] or [] ,
the LCD contrast will change.
5
Press .
• The display will return to step 2.
To exit the programming mode,
press or wait for
60 seconds.
• You can exit the programming mode any time by pressing .
Ringer Volume
You can select the ringer volume to HIGH, LOW or OFF. Your phone comes
from the factory set to HIGH.
LCD CONTRAST ?
▼
▼
OK
▼
▼
▼
▼
SAVED
OK
RINGER Selector:
Set to HIGH, LOW or
OFF.
≥When set to OFF,
the unit will not ring.
OFF
HIGH
RINGER
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Settings
12
Display Language
You can select either “English” or “Hungary” as the display language.
Your phone comes from the factory set to “English”.
Make sure that the handset is on the cradle.
1
Press .
2
Scroll to “ CHANGE LANGUAGE? ” by
pressing [] or [] .
3
Press .
4
Select “ ENGLISH ” or “ HUNGARIAN ”
by pressing [] or [] .
5
Press .
• The display will return to step 2.
To exit the programming mode,
press or wait for
60 seconds.
• You can exit the programming mode any time by pressing .
SAVE PHONEBOOK ?
CHANGE LANGUAGE?
▼
▼
:ENGLISH
OK
▼
▼
SAVED
OK
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13
Basic Operation
Making Calls
To make a call, this unit can dial up by 2 methods as below steps.
1
Enter a phone number, then lift the handset.
OR
Lift the handset, then dial a phone number.
• The dialed number is displayed.
• After a few seconds, the display will show
the length of the call.
• If you misdial, hang up and start again
from step 1.
2
When finished talking, hang up.
To redial the last number dialed
Lift the handset press .
To redial using the redial list (Memory Redial)
The last 20 phone numbers dialed are stored in the redial list.
Make sure that the handset is on the cradle.
1. Press .
• The last number dialed and “ ” are displayed.
• When the dialed number has been stored in the Phone Book List, the name is
displayed instead of the number. To see the number, press
[]
.
2. Select the desired number by pressing [] or [] .
• You can also select through the list by pressing .
• To exit the list, press .
3. Lift the handset.
• The displayed phone number is dialed.
• To erase an item, repeat steps 1 and 2, and press .
• If “ NO ITEMS STORED ” is displayed, the list is empty.
To adjust the handset volume (4 levels) while talking
To increase, press [] .
To decrease, press [] .
• The display shows the volume level for a few
seconds.
1234567890
12:34 24/11
00-00-00
12:34 24/11
▼
▼
▼
C
Ex. Handset volume level: 2
12:34 24/11
▼
▼
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14
Answering Calls
When a call is received, the unit rings, “ INCOMING CALL ” is displayed.
If you subscribe to a Caller ID service, the calling party’s information will be
displayed when the unit is ringing (see below).
1
When the unit rings, lift the handset.
2
When finished talking, hang up.
• When the ringer volume is set to OFF (p. 11), the unit will not ring.
Caller ID Service
This unit is compatible with a Caller ID service offered by your telephone
company. If you subscribe to a Caller ID service, the calling party’s
information will be displayed when the unit is ringing.
The unit can record information of up to 50 different callers, including the
time and date received and the number of times called, in the Caller List.
The Caller List information is sorted from the most recent to the oldest call.
When the 51st call is received, the oldest call is deleted.
Using the list, you can automatically call back a caller. You can store the
callers’ numbers from the Caller List in the Phone Book memory.
How caller information is displayed when a call is received
*Private name display
If you receive a call from one of the same
phone numbers stored in the Phone Book
List, the caller’s name will be displayed.
• To use this function, names and phone numbers
must be stored in the Phone Book List (p. 20).
The display shows the caller’s phone
number when the unit is ringing.*
• After you answer the call, the display
will show the length of the call.
1114447777
11:50 24/11
TINA ROBINSON
11:50 24/11
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15
Basic Operation
• Caller information will not be displayed in the following cases:
—If the caller dialed from an area which does not provide a Caller ID service, the
display will show “ OUT OF AREA ”.
—If the caller has requested not to display his/her information, the display will
show “ PRIVATE CALLER ”.
—If a long distance call is identified and caller’s name and/or number cannot be
received, the display will show “ LONG DISTANCE ”.
• If your unit is connected to a PBX which does not support Caller ID services, you
cannot access those services.
Using the Caller List
If you have received 10 new calls, the
number of new calls will be displayed as
shown, while the unit is not in use.
Viewing the Caller List
To check who has called, follow the steps below.
1
Press [] or [] to enter the Caller
List.
2
To search from the most recent call,
press [] .
• To search from the oldest call, press [] .
• To scroll between callers, press
[]
or
[]
.
3
To exit the Caller List, press .
• If “ NO ITEMS STORED ” is displayed, the Caller List is empty.
• If more than one call is received from the same caller, the date and time of the
most recent call will be recorded.
• If the batteries installed in the unit have expired, Caller ID services will not be
available.
• If the name and the time/date display service is available in your area, the
display will show caller’s names and the time/date the calls were received. For
further information, please contact your telephone company.
10 MISSED CALLS
12:34 24/11
1114447777
11:50 24/11 NEW
▼
▼
▼
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Using the Caller List
16
Ex. When you search from the most recent call:
**If you receive a call from one of the same phone numbers stored in the Phone
Book List, the caller’s name will be displayed (Private name display) .
To see the phone number, press [] . Each time you press [] , the display will
change alternately.
**If an arrow ( ) is displayed after the number, the whole phone number has not
been shown. Press
[]
to see the remaining numbers or to return to the previous
display. Each time you press [] , the display will change alternately.
Display meaning:
To return to the previous
caller , press [] .
To exit the Caller List, press
.
▼ ▼
▼
▼
▼
JACK SMITH
x 4
The number of times
the same caller
called (up to 9).
The time and date the call has
been received.
(ex. November 23, 10:50)
Caller’s phone
number or name
The indication of the call which
you have not checked.
1234567890
10:50 23/11
▼
JACK SMITH
10:50 23/11
▼
Press [] to enter the list.
▼
Press [] .
▼
Press [] .
▼
*
Press [].
▼
** 456789012345678
10:00 22/11
▼
0123
10:00 22/11
▼
1114447777
11:50 24/11 NEW x4
Press [].
▼
12:34 24/11
Press [].
▼
Press [].
▼
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17
Basic Operation
Calling Back from the Caller List
1
Press [] or [] to enter the Caller List.
2
Scroll to the desired caller by pressing
[] or [] .
• To exit the Caller List, press or wait
for 60 seconds.
3
Lift the handset.
• The displayed phone number is dialed
automatically.
• After a few seconds, the display will show
the length of the call.
• In some cases, you may have to edit the number before dialing (see below).
• If a phone number is not displayed in the caller information, you cannot call back
that caller.
Editing the Caller’s Phone Number
You can edit a phone number recorded in the Caller List.
1
Press [] or [] to enter the Caller List.
2
Scroll to the desired caller by pressing
[] or [] .
3
Press [] or .
To add a number
Add a number to the current number.
To erase a number
Press or [#] to erase the number.
4
After editing, you can continue with calling back or storing
procedures.
To call back, lift the handset.
To store the number in the Phone Book memory, follow steps 4 to 5
on page 18 to complete the operation.
• To exit the Caller List during editing, press or wait for 60 seconds.
▼
▼
JACK SMITH
10:50 23/11
▼
▼
▼
1234567890
10:50 23/11
00-00-00
10:50 23/11
▼
▼
1234567890
10:50 23/11 NEW x4
▼
▼
▼
OK
01234567890
C
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Using the Caller List
18
Storing Caller List Information in the Phone
Book List
You can store numbers in the Caller List to the Phone Book List.
Make sure that the handset is on the cradle.
1
Press [] or [] to enter the Caller List.
2
Scroll to the caller you want to store by
pressing [] or [] .
3
Press [] or .
• If the number requires editing,
see page 17.
4
Press .
If there is no name information for
the caller, “ ENTER NAME ”will be
displayed.
a)If a name is required, enter the
name (p. 22). When finished,
go to step 5.
b)If a name is not required,
go to step 5.
If there is name information for
the caller, you can edit name
information.
a)If you need to change the
name, enter the name (p. 22).
When finished, go to step 5.
b)If you do not need to change
the name, go to step 5.
5
Press .
• After a few seconds, the display will
return to the Caller List.You can continue
storing other items. To exit the Caller List,
press or wait for 60 seconds.
• If the display shows “ PHONEBOOK FULL ” in step 4, press to exit the list. To
erase other stored items from the Phone Book List, see page 26.
• To cancel during programming, press . Start again from step 1.
• You cannot store caller information in the Phone Book List if a phone number is
not displayed.
▼
1234567890
10:50 23/11 NEW x4
▼
1234567890
▼
OK
OK
ENTER NAME
SAVED
OK
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19
Basic Operation
Erasing Caller List Information
After checking the Caller List, you can erase some or all of the entries.
Make sure that the handset is on the cradle.
To erase a specific caller from the Caller List
1
Press [] or [] to enter the Caller List.
2
Scroll to the caller you want to erase
by pressing [] or [] .
3
Press .
• The information is erased.
• After a few seconds, the display will show
the previous caller information.
• To exit the Caller List, press or wait
for 60 seconds.
To erase all entries in the Caller List
1
Press .
• To stop erasing, press .
2
Press .
• All entries are erased.
• The unit will exit the Caller List.
▼
▼
JACK SMITH
10:50 23/11
▼
▼
▼
ERASED
C
ALL ERASE ?
C
ALL ERASED
OK
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20
Phone Book
Storing Names and Phone Numbers in the
Phone Book List
You can store up to 50 names and phone numbers in the Phone Book.
Make sure that the handset is on the cradle.
1
Press .
2
Press .
• The display will show the number of
stored items.
• After a few second the display will
change.
3
Enter a name, up to 15 characters
with the dialing buttons (p. 22).
• To move the cursor while entering name,
press
[]
or
[]
.
• If a name is not required, press and
go to step 5.
4
Press .
• If you want to return to step 3 for editing,
press
[]
.
5
Enter a phone number up to 22 digits.
• If you entered a wrong number, press
and enter the correct number.
• To move the cursor while entering
number, press
[]
or
[]
.
SAVE PHONEBOOK ?
12 ITEMS STORED
OK
ENTER NAME
▼
▼
OK
ENTER PHONE NO.
OK
1234567890
C
▼
▼
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