Panasonic KX-TA82492 - Voice Message Expansion Card User manual

Model No. KX-TA824
Thank you for purchasing a Panasonic Advanced Hybrid System.
Please read this manual carefully before using this product and save this manual for future use.
Advanced Hybrid System
Installation Manual

2 Installation Manual
System Components
Abbreviations in this manual
Proprietary Telephone: PT
Single Line Telephone: SLT
Direct Station Selection: DSS
Compatible Proprietary Telephones
• KX-T7700, KX-T7300, and KX-T7000 series PTs
• KX-T7740, KX-T7340, and KX-T7040 DSS Consoles
System Components Table
Model Description
Main Unit KX-TA824 Advanced Hybrid System: 3 to 8 Outside (CO) Lines, 8 to 24
Extensions
Optional Service Cards KX-TA82461 4-Port Doorphone Card
KX-TA82470 8-Port Hybrid Extension Card
KX-TA82481 2-Port Analog CO Line and 8-Port Hybrid Extension Card
KX-TA82483 3-Port Analog CO Line and 8-Port Hybrid Extension Card
KX-TA82491 Message Expansion Card for DISA OGMs
KX-TA82492 2-Channel Voice Message Card
KX-TA82493 3-Port Caller ID Card
Proprietary Equipment KX-T30865 Doorphone
Expandability of Outside (CO) Lines and Extensions
KX-TA82483 KX-TA82481 KX-TA82470
Expanded
System
Outside (CO) Line: 3 Outside (CO) Line: 2 Outside (CO) Line: 0
Extension: 8 Extension: 8 Extension: 8
KX-TA824
Outside (CO) Line: 3
Extension: 8
–
–
–
–
0
8
3
16
–
–
2
8
–
–
5
16
3
8
–
–
–
–
6
16
3
8
–
–
0
8
6
24
3
8
2
8
–
–
8
24

Installation Manual 3
• Wireless PTs such as KX-T7885 and KX-TD7895
For the equipment that can be connected to the PBX, refer to "1.2.2 System Connection Diagram".

4 Installation Manual
Important Safety Instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce
the risk of fire, electric shock and injury to persons, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol
cleaners. Clean with a damp cloth.
4. Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink, or
laundry tub, in a wet basement, or near a swimming pool.
5. Do not place the product on an unstable surface, as a fall may cause serious internal damage.
6. Slots and openings in the front, back and bottom of the cabinet are provided for ventilation; to
protect it from overheating, these openings must not be blocked or covered. The openings should
never be blocked by placing the product on a bed, sofa, rug, or other similar surface while in use.
The product should never be placed near or over a radiator or other heat source. This product
should not be placed in a sealed environment unless proper ventilation is provided.
7. The product should only be connected to the type of electrical power supply specified on the
product label. If you are not sure of the type of power supply to your home, consult your dealer
or local power company.
8. For safety purposes this unit is equipped with a grounded plug. If you do not have a grounded
outlet, please have one installed. Do not bypass this safety feature by tampering with the plug.
9. Do not allow anything to rest on the power cord. Do not locate this product where the power cord
may be stepped on or tripped on.
10. To reduce the risk of fire or electric shock, do not overload wall outlets and extension cords.
11. Do not insert objects of any kind into this product through its slots and openings, as they may
touch dangerous voltage points or short out parts that could result in a risk of fire or electric
shock. Never spill liquid of any kind on or in the product.
12. To reduce the risk of electric shock, do not disassemble this product. Only qualified personnel
should service this product. Opening or removing covers may expose you to dangerous voltages
or other risks. Incorrect reassembly can cause electric shock.
13. Unplug this product from the wall outlet and have it serviced by qualified service personnel in the
following cases:
a) When the power supply cord or plug is damaged or frayed.
b) If liquid has been spilled into the product.
c) If the product has been exposed to rain or water.
d) If the product does not operate according to the operating instructions. Adjust only the
controls that are explained in the operating instructions. Improper adjustment of other
controls may result in damage and may require service by a qualified technician to restore
the product to normal operation.
e) If the product has been dropped or the cabinet has been damaged.
f) If product performance deteriorates.
14. Avoid using wired telephones during an electrical storm. There is a remote risk of electric shock
from lightning.
15. Do not use a telephone in the vicinity of a gas leak to report the leak.
SAVE THESE INSTRUCTIONS

Installation Manual 5
Precautions
• Keep the unit away from heating appliances and devices that generate electrical noise such as
fluorescent lamps, motors and televisions. These noise sources can interfere with the
performance of the PBX.
• This unit should be kept free of dust, moisture, high temperature (more than 40 °C [104 °F]) and
vibration, and should not be exposed to direct sunlight.
• If you are having problems making calls to outside destinations, follow this procedure to test the
outside (CO) lines:
1. Disconnect the PBX from all outside (CO) lines.
2. Connect known working single line telephones (SLTs) to those outside (CO) lines.
3. Make a call to an external destination using those SLTs.
If a call cannot be carried out correctly, there may be a problem with the outside (CO) line that
the SLT is connected to. Contact your telephone company.
If all SLTs operate properly, there may be a problem with your PBX. Do not reconnect the PBX
to the outside (CO) lines until it has been serviced by an authorized Panasonic Factory
Servicenter.
• Wipe the unit with a soft cloth. Do not clean the unit with abrasive powders or with chemical
agents such as benzene or thinner.
WARNING
• THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED
SERVICE PERSONNEL.
• IF DAMAGE TO THE UNIT EXPOSES ANY INTERNAL PARTS, DISCONNECT
THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THE UNIT TO YOUR
DEALER.
• UNPLUG THIS UNIT FROM THE AC OUTLET IF IT EMITS SMOKE, AN
ABNORMAL SMELL OR MAKES UNUSUAL NOISE. THESE CONDITIONS CAN
CAUSE FIRE OR ELECTRIC SHOCK. CONFIRM THAT SMOKE HAS STOPPED
AND CONTACT AN AUTHORIZED PANASONIC FACTORY SERVICENTER.
• WHEN RELOCATING THE EQUIPMENT, FIRST DISCONNECT THE TELECOM
CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION. WHEN
THE UNIT IS INSTALLED IN THE NEW LOCATION, RECONNECT THE POWER
FIRST, AND THEN RECONNECT THE TELECOM CONNECTION.
• TO PREVENT POSSIBLE FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS
PRODUCT TO RAIN OR MOISTURE.
• THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE.
ENSURE THAT THE AC OUTLET IS LOCATED NEAR THE EQUIPMENT AND IS
EASILY ACCESSIBLE.
When you ship the product
Carefully pack and send it prepaid, adequately insured and preferably in the original carton.
Attach a postage-paid letter, detailing the symptom, to the outside of the carton. DO NOT send the
product to the Executive or Regional Sales offices. They are NOT equipped to make repairs.

6 Installation Manual
Product Service
Panasonic Factory Servicenters for this product are listed in the servicenter directory. Consult your
certified Panasonic dealer for detailed instructions.
For Future Reference
Please print, record, and retain the following information for future reference.
Note
The serial number of this product can be found on the label affixed to the unit. You should record
the model number and the serial number of this unit as a permanent record of your purchase to
aid in identification in the event of theft.
MODEL NO.
SERIAL NO.
DATE OF PURCHASE
NAME OF DEALER
DEALER'S ADDRESS
DEALER'S TEL. NO.

Installation Manual 7
Introduction
About the Installation Manual
This Installation Manual is designed to serve as an overall technical reference for Panasonic
Advanced Hybrid System, KX-TA824. It explains how to install the hardware and program this PBX
using KX-TA Maintenance Console.
The Installation Manual is divided into the following sections:
Section 1 System Outline
Provides general information on the PBX, including the system capacity and specifications.
Section 2 Installation
Provides detailed instructions for installing the PBX, optional service cards, and peripheral
equipment.
Section 3 Guide for KX-TA Maintenance Console
Explains how to install and use KX-TA Maintenance Console, a PC-based programming utility.
Section 4 Troubleshooting
Provides information on troubleshooting and restarting the PBX.
About the Other Manuals
The following manuals are also available:
Feature Manual
The Feature Manual explains what the PBX can do, as well as how to obtain the most of its many
features and facilities.
Programming Manual
The Programming Manual explains how to program the PBX using Panasonic proprietary
telephones (PTs) or the KX-TA Maintenance Console.
Operating Manual
The Operating Manual describes how users can access commonly used PBX features and
functions with their PTs, single line telephones (SLTs), and Direct Station Selection (DSS)
Consoles.
Trademarks
• Microsoft and Windows are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
• Celeron and Intel are trademarks or registered trademarks of Intel Corporation or its
subsidiaries in the United States and other countries.
• All other trademarks identified herein are the property of their respective owners.
• Screen shots reprinted with permission from Microsoft Corporation.

8 Installation Manual
F.C.C. REQUIREMENTS AND RELEVANT
INFORMATION
1. Notification to the Telephone Company
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the
ACTA. On the side of this equipment is a label that contains, among other information, a product
identifier in the format US: ACJMF04BKX-TA824. If requested, this number must be provided to
the telephone company.
Installation must be performed by a qualified professional installer. If required, provide the
telephone company with the following technical information:
• Telephone numbers to which the system will be connected
• Make: Panasonic
• Model: KX-TA824
• Certification No.: found on the side of the unit
• Ringer Equivalence No.: 0.4B
• Facility Interface Code: 02LS2
• Service Order Code: 9.0F
• Required Network Interface Jack: RJ11
2. Ringer Equivalence Number (REN)
The REN is used to determine the number of devices that may be connected to a telephone line.
Excessive RENs on a telephone line may result in the devices not ringing in response to an
incoming call. In most, but not all areas, the sum of RENs should not exceed five (5.0). To be
certain of the number of devices that may be connected to a line, as determined by the total
RENs, contact the local telephone company. The REN for this product is part of the product
identifier that has the format US: ACJMF04BKX-TA824. The digits represented by 04 are the
REN without a decimal point (e.g., 04 is a REN of 0.4). For earlier products, the REN is
separately shown on the label.
3. Incidence of Harm to the Telephone Lines
If this equipment causes harm to the telephone network, the telephone company will notify you
in advance that temporary discontinuance of service may be required. But if advance notice isn't
practical, the telephone company will notify the customer as soon as possible. Also, you will be
advised of your right to file a complaint with the FCC if you believe it is necessary.
4. Changes in Telephone Company Communications Facilities, Equipment, Operations and
Procedures
The telephone company may make changes in its facilities, equipment, operations or procedures
that could affect the operation of the equipment. If this happens the telephone company will
provide advance notice in order for you to make necessary modifications to maintain
uninterrupted service.
5. Trouble with this equipment
If trouble is experienced with this equipment, for repair or warranty information, please see the
attached warranty, which includes the Servicenter Directory. If the equipment is causing harm to
the telephone network, the telephone company may request that you disconnect the equipment
until the problem is resolved.
6. Connection to Party Line
Connection to party line service is subject to state tariffs. Contact the state public utility
commission, public service commission or corporation commission for information.

Installation Manual 9
7. Combined Use with Alarm Equipment
If your home has specially wired alarm equipment connected to the telephone line, ensure the
installation of this equipment does not disable your alarm equipment. If you have questions about
what will disable alarm equipment, consult your telephone company or a qualified installer.
Note
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
CAUTION
Any changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate this device.
When programming emergency numbers and/or making test calls to emergency numbers:
1. Remain on the line and briefly explain to the dispatcher the reason for the call before
hanging up.
2. Perform such activities in the off-peak hours, such as early morning hours or late evenings.
WARNING
The software contained in the TRS feature to allow user access to the network
must be upgraded to recognize newly established network area codes and
exchange codes as they are placed into service. Failure to upgrade the premises
PBXs or peripheral equipment to recognize the new codes as they are established
will restrict the customer and the customer's employees from gaining access to
the network and to these codes.
KEEP THE SOFTWARE UP-TO-DATE WITH THE LATEST DATA.

10 Installation Manual
Table of Contents
1 System Outline ..................................................................................... 13
1.1 System Highlights...........................................................................................................14
1.1.1 System Highlights .............................................................................................................14
1.2 Basic System Construction ...........................................................................................15
1.2.1 Main Unit ........................................................................................................................... 15
1.2.2 System Connection Diagram ............................................................................................16
1.3 Specifications..................................................................................................................17
1.3.1 General Description ..........................................................................................................17
1.3.2 Characteristics ..................................................................................................................18
1.3.3 System Capacity ...............................................................................................................19
2 Installation............................................................................................. 21
2.1 Before Installing ..............................................................................................................22
2.1.1 Before Installing ................................................................................................................22
2.2 Installing the Advanced Hybrid System........................................................................24
2.2.1 Unpacking .........................................................................................................................24
2.2.2 Names and Locations .......................................................................................................25
2.2.3 Opening/Closing Covers ...................................................................................................26
2.2.4 Securing Cords .................................................................................................................28
2.2.5 Connecting Frame Ground................................................................................................30
2.2.6 Wall Mounting ...................................................................................................................31
2.2.7 Installing Surge Protector..................................................................................................34
2.3 Installing Optional Service Cards..................................................................................37
2.3.1 Location of Optional Service Cards ..................................................................................37
2.3.2 3-Port Analog CO Line and 8-Port Hybrid Extension Card (KX-TA82483)........................38
2.3.3 2-Port Analog CO Line and 8-Port Hybrid Extension Card (KX-TA82481)........................40
2.3.4 8-Port Hybrid Extension Card (KX-TA82470)....................................................................43
2.3.5 3-Port Caller ID Card (KX-TA82493) .................................................................................45
2.3.6 4-Port Doorphone Card (KX-TA82461) .............................................................................47
2.3.7 Message Expansion Card for DISA OGMs (KX-TA82491) ...............................................48
2.3.8 2-Channel Voice Message Card (KX-TA82492)................................................................50
2.4 Connecting Outside (CO) Lines.....................................................................................52
2.4.1 Connecting Outside (CO) Lines ........................................................................................52
2.5 Connecting Extensions ..................................................................................................53
2.5.1 Connecting Extensions .....................................................................................................53
2.5.2 Connecting Extensions in Parallel.....................................................................................55
2.6 Connecting Doorphones and Door Openers................................................................56
2.6.1 Connecting Doorphones and Door Openers.....................................................................56
2.7 Connecting Doorbell or Door Chime.............................................................................60
2.7.1 Connecting Doorbell or Door Chime .................................................................................60
2.8 Connecting Peripherals..................................................................................................61
2.8.1 Connecting Peripherals.....................................................................................................61
2.9 Power Failure Connections ............................................................................................66
2.9.1 Power Failure Connections ...............................................................................................66
2.10 Starting the Advanced Hybrid System..........................................................................67
2.10.1 Starting the Advanced Hybrid System ..............................................................................67
3 Guide for KX-TA Maintenance Console .............................................. 69

Installation Manual 11
3.1 Installing KX-TA Maintenance Console ........................................................................ 70
3.1.1 Installing KX-TA Maintenance Console on a PC............................................................... 70
3.2 Connection ...................................................................................................................... 72
3.2.1 Connection........................................................................................................................ 72
3.2.2 Starting KX-TA Maintenance Console for the first time..................................................... 75
3.2.3 Accessing PBX via Internal Modem.................................................................................. 76
4 Troubleshooting.................................................................................... 79
4.1 Troubleshooting..............................................................................................................80
4.1.1 Installation......................................................................................................................... 80
4.1.2 Connection........................................................................................................................ 81
4.1.3 Operation .......................................................................................................................... 82
4.1.4 System Restart ................................................................................................................. 83
4.1.5 System Reset with System Data Clear ............................................................................. 84
Index ............................................................................................................ 85

12 Installation Manual

Installation Manual 13
Section 1
System Outline
This section provides general information on the PBX,
including system capacity and specifications.

1.1 System Highlights
14 Installation Manual
1.1 System Highlights
1.1.1 System Highlights
Built-in Voice Message (BV) (Optional voice message card required)
Built-in Voice Message (BV) allows a caller to leave a voice message in a user's personal message
area or the PBX's common message area.
Caller ID Display on SLT
The PBX can receive Caller ID information (telephone numbers and callers' names) from calls
received on outside (CO) lines. This information can be shown on the displays of SLTs that support
Caller ID as well as proprietary telephones (PTs) when receiving calls.
3-level Automated Attendant (AA)
3-level Automated Attendant (AA) service allows a caller to dial a single-digit number (Direct Inward
System Access [DISA] AA number) following the guidance of 3-level DISA outgoing messages
(OGMs), and be connected to the desired party automatically.
PC Programming
System programming settings can be accessed using a PC and the Panasonic KX-TA Maintenance
Console software as well as by using a PT.
The PBX software can be upgraded via the Serial Interface (RS-232C port) or USB port, using the
KX-TA Maintenance Console software.
Quick Setup
Basic PBX parameters such as Automatic Configuration for Outside (CO) Line Type, Country Setting
can be programmed the first time the PBX is accessed with a PC using the KX-TA Maintenance
Console software.
Call Waiting Caller ID
Call Waiting Caller ID allows the user to see the name or telephone number of a second caller during
a conversation.
Local Carrier-based Voice Mail Service
Local carrier-based voice mail service allows the user to receive remote voice mail service from the
telephone company to record caller messages when calls cannot be answered.
Wireless Proprietary Telephones (PTs)
Wireless PTs such as the KX-T7885 and the KX-TD7895 give a user the freedom to move around
and still have the powerful features of Panasonic PTs. Some examples of the advantages of wireless
PTs over wireless SLTs are:
a) Caller ID
b) Seizure of outside (CO) lines by a one-touch operation
c) Carrier-based voice mail service
Refer to the Operating Instructions of the wireless PT for additional information.
Advanced Hybrid System
This PBX supports the connection of PTs, wireless PTs, Direct Station Selection (DSS) Consoles,
and single line devices such as SLTs, fax machines, wireless SLTs, and data terminals.

1.2 Basic System Construction
Installation Manual 15
1.2 Basic System Construction
1.2.1 Main Unit
The KX-TA824 has a basic capacity of 3 outside (CO) lines and 8 extensions. It is capable of
supporting Panasonic proprietary telephones (PTs), and single line devices such as single line
telephones (SLTs), fax machines and data terminals.
One Caller ID card is installed by default to support the Caller ID feature for 3 outside (CO) lines.
To expand its capabilities, the PBX can be equipped with optional components or user-supplied
peripherals, such as door openers, external speakers, and an external audio source such as a radio
or CD player.

1.2 Basic System Construction
16 Installation Manual
1.2.2 System Connection Diagram
• Connect a display-equipped proprietary telephone (PT) to extension jack 01, as this extension is
automatically designated as the manager extension.
• PTs and single line telephones (SLTs) can be connected in parallel. (→2.5.2 Connecting
Extensions in Parallel)
Door Opener/Doorbell/
Door Chime
Doorphone
BGM/Music on Hold (MOH)
Pager/Amplifier&Speaker
Voice Processing
System
Remote PC
PC
PC
Printer
SLT
PT
DSS Console
Wireless SLT
Wireless PT
Outside (CO) Line
FAX/Telephone
Answering Machine

1.3 Specifications
Installation Manual 17
1.3 Specifications
1.3.1 General Description
Control Bus Original bus (16-bit, 24 MHz)
Switching Space Division CMOS Crosspoint Switch
Power Input 100 V AC to 240 V AC, 1.5A to 0.75A, 50 Hz/60 Hz
Maximum Power Failure Tolerance 300 ms
Memory Backup Duration 7 years
Dialing Outside (CO) Line Pulse (10 pps, 20 pps) or Tone (DTMF)
Extension Pulse (10 pps, 20 pps) or Tone (DTMF)
Intercom Path 4
Mode Conversion Pulse-DTMF
Ring Frequency 20 Hz/25 Hz (selectable)
Operating
Environment
Temperature 0 °C to 40 °C (32 °F to 104 °F)
Humidity 10 % to 90 % (non-condensing)
Conference Call Outside (CO) Line 2
Music on Hold (MOH) 1 port
Selectable MOH: Internal/External/Tone
Paging Internal 1
External 1 port
Serial Interface Port RS-232C 1
USB 1.1 1
Extension Connection Cable SLT 1-pair wire (T, R)
PT 2-pair wire (T, R, H, L)
DSS Console 1-pair wire (H, L)
Dimensions 368 mm (W) × 284 mm (H) × 102 mm (D)
(14-1/2 in × 11-3/16 in × 4 in)
Weight (when fully expanded) Approx. 3.5 kg (7.7 lb)

1.3 Specifications
18 Installation Manual
1.3.2 Characteristics
Terminal Equipment Loop Limit PT 40 Ω
SLT 600 Ωincluding set
Doorphone 20 Ω
Minimum Leakage Resistance 15 000 Ωminimum
Maximum Number of Extension
Instruments per Line
1 PT or SLT in standard connection
1 PT and 1 SLT in parallel connection
Ring Voltage 75 Vrms at 20 Hz/25 Hz depending on the ringing load
Outside (CO) Line Loop Limit 1600 Ωmaximum
Hookswitch Flash/Recall Timing
Range
24 ms–2032 ms
Door Opener Current Limit 30 V DC/125 V AC, 3 A maximum
Paging Terminal Impedance 600 Ω
MOH Terminal Impedance 10 000 Ω

1.3 Specifications
Installation Manual 19
1.3.3 System Capacity
System Capacity
Maximum Cards and Terminal Equipment
System Data
TA824
Basic System Outside (CO) lines 3
Extensions 8
Fully Expanded System Outside (CO) lines 8
Extensions 24
Item TA824
PT 24
SLT 24
3-Port Analog CO Line and 8-Port Hybrid Extension Card 1
2-Port Analog CO Line and 8-Port Hybrid Extension Card 1
8-Port Hybrid Extension Card 1
Message Expansion Card for DISA OGMs 1
4-Port Doorphone Card 1
3-Port Caller ID Card 3
2-Channel Voice Message Card 1
Doorphone 4
Door Opener 4
Pager 1
Music on Hold (MOH) 1
DSS Console 2
Item Max. Quantity
Operator 1
System Speed Dialing 100
One-touch Dialing 24 per extension (PT)
Personal Speed Dialing 10 per extension
Call Park Area 10
Absent Message 6
Toll Restriction (TRS) COS 5

1.3 Specifications
20 Installation Manual
Extension Group 8
Message Waiting 8 per extension
Message for Built-in Voice Message 125 messages (total 60 minutes)
Item Max. Quantity