Panasonic KX-TD500CE Operating instructions

Please read this manual before connecting the Digital Super Hybrid System.
Thank you for purchasing the Panasonic Model KX-TD500, Digital Super Hybrid System.
Model No.
KX-TD500CE
Digital Super Hybrid System
Programming Guide
DIGITALSUPERHYBRID SYSTEM RUNOFF LINE ALARM

2Introduction
Introduction
This Programming Guide is designed to serve as atechnical referencefor the Panasonic Digital
Super Hybrid System, KX-TD500. It provides step-by-step instructions for performing system
programming using the Maintenance Console software for a PC.
About the Other Manuals
Along with this Programming Guide, the following manuals are available:
Features Guide
Describes every basic, optional and programmable features of the KX-TD500 System in
alphabetical order.
User Manual
Designed for users of Digital Super Hybrid System, KX-TD500.
The focus is Digital Proprietary Telephones (DPTs), Digital DSS Consoles, Single Line
Telephones (SLTs) and their features.
Installation Manual
Describes information necessary for installing the hardware and system maintenance.

Table of Contents 3
Table of Contents
1 Configuration.................................................................................... 5
1.1 Configuration..................................................................................................................6
1.2 Slot Assignment ..............................................................................................................7
1.3 Trunk Port Assignment................................................................................................10
1.4 Extension Port Assignment..........................................................................................12
1.5 VPS (DPT) Port Assignment .......................................................................................17
1.6 E1 Port Assignment......................................................................................................22
1.7 DISA Port Assignment.................................................................................................25
1.8 BRI Port Assignment ...................................................................................................26
1.9 PRI Port Assignment....................................................................................................28
2 System.............................................................................................. 31
2.1 System............................................................................................................................32
2.2 Tenant ............................................................................................................................33
2.3 Numbering Plan............................................................................................................39
2.4 Class of Service (COS) .................................................................................................58
2.5 System Timer ................................................................................................................67
2.6 Local Hunt Sequence....................................................................................................76
2.7 Trunk to Trunk Restriction.........................................................................................77
2.8 System Option...............................................................................................................78
2.9 Language Data..............................................................................................................98
3 Group............................................................................................. 101
3.1 Group...........................................................................................................................102
3.2 Trunk Group...............................................................................................................103
3.3 Extension Group.........................................................................................................114
3.4 Paging Group..............................................................................................................124
3.5 DIL 1:N Group ...........................................................................................................125
3.6 OGM Group................................................................................................................128
4 Line ................................................................................................ 131
4.1 Line..............................................................................................................................132
4.2 Trunk Line...................................................................................................................133
4.3 Extension Line ............................................................................................................147
4.4 DSS Console................................................................................................................166
4.5 Doorphone...................................................................................................................174
4.6 External Paging...........................................................................................................176
4.7 ISDN Extension Line..................................................................................................178
5 Features ......................................................................................... 183
5.1 Features .......................................................................................................................184
5.2 System Speed Dialling................................................................................................185
5.3 Phantom Extension.....................................................................................................187
5.4 Emergency Dial Code.................................................................................................188
5.5 Quick Dialling.............................................................................................................189
5.6 Account Code..............................................................................................................190

4 Table of Contents
5.7 Special Carrier Code................................................................................................. 192
5.8 Absent Message.......................................................................................................... 193
5.9 DISA / TIE User Code............................................................................................... 195
5.10 VPS Integration ....................................................................................................... 197
5.11 Caller ID Modification............................................................................................ 206
5.12 Caller ID Registration............................................................................................. 209
5.13 UCD Time Table ...................................................................................................... 211
5.14 Charge....................................................................................................................... 213
5.15 Hotel.......................................................................................................................... 216
6 Toll Restriction.............................................................................. 219
6.1 Toll Restriction........................................................................................................... 220
6.2 TRS Deny Code.......................................................................................................... 221
6.3 TRS Exception Code ................................................................................................. 223
7 ARS (Automatic Route Selection)............................................... 225
7.1 ARS (Automatic Route Selection)............................................................................ 226
7.2 Time Table.................................................................................................................. 227
7.3 Leading Digits Table.................................................................................................. 228
7.4 Routing Plan............................................................................................................... 230
7.5 Digits Modification Table.......................................................................................... 232
8 Private Network............................................................................ 235
8.1 Private Network......................................................................................................... 236
8.2 TIE Routing Table..................................................................................................... 237
9 DDI / DID ...................................................................................... 239
9.1 DDI / DID ................................................................................................................... 240
9.2 Number Transformation........................................................................................... 241
10 Maintenance................................................................................ 247
10.1 Maintenance............................................................................................................. 248
10.2 External Modem 1/2................................................................................................ 249
10.3 External Modem 2/2................................................................................................ 251
10.4 SMDR ....................................................................................................................... 252
10.5 Power Failure Transfer ........................................................................................... 258
10.6 System Parameters.................................................................................................. 260
10.7 System Time............................................................................................................. 265
11 Programming Error Messages .................................................. 269
11.1 Error Messages (EXXXX) ...................................................................................... 270
11.2 Warning Messages (WXXXX)................................................................................ 280
11.3 Information Message (IXXXX).............................................................................. 283
12 Default Values ............................................................................. 285
Index

Configuration 5
Section 1
Configuration

1.1 Configuration
6 Configuration
1.1 Configuration
Used to determine the basic system configuration.

1.2 Slot Assignment
Configuration 7
1.2 Slot Assignment
Assigns the type of service cards, inserted in the free slots in the basic and expansion shelves.
Note
In some countries, the E1, the E&M and the ELCOT cards mustnot be connected to the Public
Switched Network.
The DPH card is not available in some countries.

1.2 Slot Assignment
8 Configuration
Parameter Card Type
Default Blank
Value Range
Description/Function Specifies the type of service card inserted in the free slots in the
basic and expansion shelves.
<Selection>
None: Not assigned.
BRI: ISDN Basic Rate Access Interface card
DHLC: Digital Hybrid Line Circuit card
DISA: Direct Inward System Access card
DLC: Digital Proprietary Line Circuit card
DPH: Doorphone Circuit card
E1: E1 Digital Trunk card
E&M: E&M card (TIE Line card)
ELCOT: Enhanced Loop Start Central Office Trunk card
ERMT: Enhanced Remote Circuit card
ESLC: Enlarged Single Line Telephone Circuit with Message
Waiting card
PRI30: ISDN Primary Rate Access Interface card
Notes
• To change the current Card Type to a new one, delete the
current setting first by selecting "None" and then assign a
new Card Type.
• CPU - Slot No.13 of the Basic Shelf is fixed to CPU (Central
Processing Unit) card.
• TSW- Slot No.14 of the Basic Shelf is fixed to TSW (T-
Switch) card.
•Card Properties
"Card Properties" screen lists and lets you customise the
operating characteristics associated with the following
optional cards.
Extension Cards: DHLC, DLC, ESLC
Trunk Cards: E&M, E1, ELCOT, BRI, PRI30
Resource Cards: ERMT, DISA
•Editing Card Properties Parameters
You can edit Card Properties parameters according to your
needs. To go to "Card Properties" screen, click [Card Type]
button of the target card on this screen. Then click
[Properties] button.
•Help File
You can get information on Card Properties Parameters by
clicking [Help] button on this screen.
Reference • 1.4 Service Cards Description (I/M)

1.2 Slot Assignment
Configuration 9
Parameter Status
Default —
Value Range 1. INS
2. OUS
3. FAULT
Description/Function Used to set the status of the service cards.
1. INS (In-Service):
The target service card is operating normally.
2. OUS (Out-of-Service):
Programming data for the target service card is entered, but the
target service card is not assigned to the system.
3. FAULT:
The target service card is defective (hardware). In this case, the
LED indicator on the service card is lit.
Reference None

1.3 Trunk Port Assignment
10 Configuration
1.3 Trunk Port Assignment
Used to assign each trunk port in the system to one of up to 48 trunk groups.
Parameter Card No.
Default —
Value Range XXX : YYY [XXX : Card No. (101-314), YYY : Card Type]
Description/Function Specifies the physical number of the trunk card and its type, which
you are going to programme.
Reference • 1.2 Slot Assignment (P/G)

1.3 Trunk Port Assignment
Configuration 11
Parameter Group No.
Default 48: E&M card, 1: Others
Value Range 1 - 48
Description/Function Specifies the trunk group (1-48) to which the trunk port is assigned.
Notes
• Each trunk port must be assigned to a Trunk Group.
This programme defines the Trunk Group assignment for
each trunk port.
• In some countries, the E1 and the E&M cards must not be
connected to the Public Switched Network.
Reference • 1.3 System Features (F/G)
– Trunk Group
• 3.2 Trunk Group (P/G)
Parameter Status
Default —
Value Range 1. INS
2. OUS
3. FAULT
Description/Function Specifies the operating status of the trunk port.
1. INS: The trunk port is In-Service.
2. OUS: The trunk port is Out-of-Service.
3. FAULT: The trunk port is defective.
Reference None

1.4 Extension Port Assignment
12 Configuration
1.4 Extension Port Assignment
Used to set various parameters for extension ports.
XDP extensions are on ports 9 through 16 of a DHLC card.
Parameter Card No.
Default —
Value Range XXX : YYY [XXX : Card No. (101-314), YYY : Card Type]
Description/Function Specifies the physical number of the extension card and its type,
which you are going to programme.
Reference • 1.2 Slot Assignment (P/G)

1.4 Extension Port Assignment
Configuration 13
Parameter Attribute
Default TEL
Value Range 1. TEL
2. DSS
3. VPS (DPT)
Description/Function Specifies the attribute of the terminal which is to be connected to
the extension port.
1. TEL
Select this option when you connect a telephone set to the
extension port.
2. DSS
Select this option when you connect a DSS console to the
extension port.
3. VPS (DPT)
Select this option when a port of Panasonic Voice Processing
System (one that supports DPT Integration) is connected to the
extension port.
Reference • 1.5 VPS (DPT) Port Assignment (P/G)
• 4.3 Extension Line (P/G)
• 4.4 DSS Console (P/G)

1.4 Extension Port Assignment
14 Configuration
Parameter Tel. Type
Default (Display only)
Value Range Please refer to "Description / Function."
Description/Function Displays the model number of telephone set which is currently
connected to the extension port.
<Telephone type list>
Unknown: Not connected or Single Line Telephone
T7020: APT with SP-PHONE (12-CO)
T7030: APT with SP-PHONE, 1-Line Display (12-CO)
T7050: APT with MONITOR (12-CO)
T7130: APT with SP-PHONE, 1-Line Display (12-CO)
T7320: APT with SP-PHONE (12-CO)
T7330: APT with SP-PHONE, 1-Line Display (12-CO)
T7350: APT with MONITOR (12-CO)
T7220: DPT with SP-PHONE (24-CO)
T7230: DPT with SP-PHONE, 2-Line Display (24-CO)
T7235: DPT with SP-PHONE, 6-Line Display (12-CO)
T7250: DPT with MONITOR (6-CO)
T7451: DPT with MONITOR (4-CO)
T7531: DPT with SP-PHONE, 1-Line Display (12-CO)
T7533: DPT with SP-PHONE, 3-Line Display (12-CO)
T7536: DPT with SP-PHONE, 6-Line Display (12-CO)
T7550: DPT with MONITOR (12-CO)
T7040: DSS Console (32-DSS, 16-PF)
T7240: DSS Console (32-DSS, 16-PF)
T7540: DSS Console (66-DSS)
T7541: DSS Console with ANSWER and RELEASE buttons (48-
DSS)
Note
• Some telephones in the above list are not displayed depending
on the destination area.
Reference • 1.3 System Features (F/G)
– Mixed Station Capabilities

1.4 Extension Port Assignment
Configuration 15
Parameter DN
Default 1001-: [SP], [NL], [JT], 2001-: [G]
Value Range 3-4 digits consisting of 0-9
Description/Function Specifies the DN (Directory Number = extension number) for the
extension port.
Note
• You must assign the paired extension for DN after selecting
DSS for the attribute.
Reference • 2.3 Numbering Plan (P/G)
Parameter Group No.
Default 1
Value Range 1-128
Description/Function Specifies the Extension Group (1-128) to which the extension port
is assigned.
Note
• Group No. of the first extension is assigned to #128.
Reference • 1.3 System Features (F/G)
– Extension Group
• 3.3 Extension Group (P/G)
Parameter Parallel / XDP
Default Parallel
Value Range 1. Parallel
2. XDP
Description/Function Specifies whether to enable or disable "Parallelled Connection of
PT and SLT" or "XDP (eXtra Device Port) Connection of DPT and
SLT."
Reference • 1.1 System Expansion (F/G)
– EXtra Device Port (XDP)
• 1.3 System Features (F/G)
– Parallelled Telephone

1.4 Extension Port Assignment
16 Configuration
Parameter Status
Default —
Value Range 1. INS
2. OUS
3. FAULT
Description/Function Specifies the operating status of the extension port.
1. INS: The extension port is In-Service
2. OUS: The extension port is Out-of-Service.
3. FAULT: The extension port is defective.
Reference None

1.5 VPS (DPT) Port Assignment
Configuration 17
1.5 VPS (DPT) Port Assignment
Used to assign parameters for VPS (DPT) ports. Up to eight Panasonic Voice Processing
Systems (VPSs) can be connected to the system.
How to set up a TVP
1. Assignment of the card which will be connected to the VPS System.
•When you use a new DLC / DHLC card and set up the TVP to the PBX:
Assign the card type of the slot to be installed to "DLC" or "DHLC" card and change the
card status to "INS (In-Service)" in "1-1 Slot Assignment" screen.
Then, see the information of "Card Properties" and confirm that the software version of
the card shows more than "1."
•When you connect the TVP to the existing DLC / DHLC : Go to step 2.
2. Assignment of the port which will be connected to the VPS System.
Change the attribute of the port to be connected to the TVP to "VPS (DPT)" in "1-3 Extension
Port Assignment" screen. When the attribute of the port is changed to "VPS (DPT)," the
parameters except "Attribute" will disappear and the directory number will be purged.
3. Assignment of VPS card and its model.
Select the corresponding equipment number in "TVP No." menu, the card (DLC / DHLC)
which connects with the TVP in "VPS Card" menu, and the model of TVP in "Type" menu in
"1-4 VPS (DPT) Port Assignment" screen.
4. Assignment of the extension port connected to the TVP.
Select in "Port No." menu the extension port number of the card (DLC / DHLC) to which the
TVP (DPT) jack is to be connected. This menu is displayed only when the attribute of the port
is assigned to "VPS (DPT)" at step 2.
After "Port No." selection, assign "DN" and "Extension Group No." for the port.

1.5 VPS (DPT) Port Assignment
18 Configuration
Save the data changes by clicking "Apply" button.
Then set "Port Status" to "INS (In-Service)."
Jack No.1 must be assigned, because the port is used as the channel to control the VPS.
5. Synchronisation of the communication between the KX-TD500 System and the TVP.
The KX-TD500 System begins synchronisation with the VPS when the step 4 is done.
The "Power" LED of the VPS begins flashing at the same time. The LED will turn on after the
synchronisation is completed. It takes for about 30 seconds to 1 minute to be able to use the
VPS system. It depends on the VPS model and the port number you set up.
Parameter TVP No.
Default 1
Value Range 1- 8
Description/Function Specifies the device number of a Panasonic Voice Processing
System (VPS), which you are going to programme.
Reference • 1.3 System Features (F/G)
– Integration, VPS
• 1.2 Slot Assignment (P/G)
Parameter VPS Card
Default None
Value Range None, XXX : YYY [XXX : Card No. (101-314), YYY : Card Type]
Description/Function Specifies the physical number of DLC / DHLC card to which VPS
is connected as extensions.
Reference • 1.3 System Features (F/G)
– Integration, VPS
• 1.2 Slot Assignment (P/G)

1.5 VPS (DPT) Port Assignment
Configuration 19
Parameter Type
Default None
Value Range 1. None
2. TVP100
3. TVP200
4. TVP200-1
Description/Function Specifies the model number of the Panasonic Voice Processing
System which will be connected to the VPS card.
Note
• Please select "TVP200-1," if HDD (Hard Disc) Software
Version of your TVP200 is 2.00 or later.
Reference • 1.3 System Features (F/G)
– Integration, VPS
Parameter Jack No.
Default (Display only)
Value Range
Description/Function Displays the Jack No. of VPS.
Reference • 1.3 System Features (F/G)
– Integration, VPS
Parameter Port No.
Default Blank
Value Range 1-16 [DLC card]
1-8 [DHLC card]
Description/Function Specifies the extension port to which the VPS (DPT) jack is to be
connected.
Notes
• This programme tells the system which extension port is
connected to the Panasonic Voice Processing System.
This allows the system to send the proper Digital Integration
information to these ports.
• The port number is displayed only when the attribute of the
port is assigned to VPS (DPT).
Reference • 1.4 Extension Port Assignment (P/G)

1.5 VPS (DPT) Port Assignment
20 Configuration
Parameter [Ext No.1] DN
Default Blank
Value Range 3-4 digits consisting of 0-9
Description/Function Specifies the extension number for B1 channel.
Note
• This programme allows you to assign an extension number to
each Voice Mail port. Since each port connected to the VPS
provides two extensions, this enables you to assign extension
numbers to each port. To reach the Voice Mail system, users dial
these extension numbers.
Reference • 2.3 Numbering Plan (P/G)
Parameter [Ext No.1] Group No.
Default Blank
Value Range 1-128
Description/Function Specifies the Extension Group (1-128) to which the B1 channel of
the VPS (DPT) port is assigned.
Note
• Specifies the extension group number to which the type of
extension group, VM or AA, is assigned.
Reference • 1.3 System Features (F/G)
– Extension Group
• 3.3 Extension Group (P/G)
Parameter [Ext No.2] DN
Default Blank
Value Range 3-4 digits consisting of 0-9
Description/Function Specifies the extension number for B2 channel.
Note
• This programme allows you to assign an extension number to
each Voice Mail port. Since each port connected to the VPS
provides two extensions, this enables you to assign extension
numbers to each port. To reach the Voice Mail system, users dial
these extension numbers.
Reference • 2.3 Numbering Plan (P/G)