Pantum P2200W User manual

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P2200W/P2500W Serial Printers FAQ:
①WI-FI Settings: ......................................................................................................................................... 4
1. How to set up my Pantum P2500w Printer to a Wireless Network easily?...................................... 4
2. How do I setup a password for my WI-FI Connection?..................................................................... 6
3. How do I take a mobile print out from Android?.............................................................................. 9
4. How do I take a mobile print out from IOS? ..................................................................................... 9
5. Does my Pantum P2500W works on Windows Mobile? ................................................................ 10
6. How to print a PDF file from mobile phone? ..................................................................................10
7. Where can I download the soft wares and drivers for my printer P2500W? .................................12
8. When I connect the printer with PC by WI-FI, Why it need more than 5 minutes from I send the
order until it finally print out? ............................................................................................................14
9. How to solve the wireless Connection Failed when it showed "The printer cannot connect to any
wireless network with the wireless credentials provided"?............................................................... 15
10. What’s the WIFI default password of printer’s wireless hotspot? ...............................................16
11. How to Close WIFI Hotpot Setting? ..............................................................................................16
②Cartridge Issues:.................................................................................................................................... 19
12. How do I replace or insert a cartridge?......................................................................................... 19
13. How do I check the amount of toner left in my cartridge? .......................................................... 19
14. How do I check how many pages I have printed so far?............................................................... 20
15. What are the cartridge models for P2500 series printer?............................................................ 21
16. Why the second LED shows orange when I insert a new cartridge? ............................................21
17. How about the standard page yield of toner PA/PB/PC-210?...................................................... 21
③Papers Issues:........................................................................................................................................ 22
18. How can I clear any paper jam?.................................................................................................... 22
19. Print jobs stuck in paper curve. What should I do? ......................................................................22

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20. What does the Blinking Lights notifications mean?...................................................................... 23
21. How to cancel the “duplex printing” on Windows?......................................................................23
22. How to check the toner’s serial number location:........................................................................ 24
23. How to check the printer’s serial number location: .....................................................................25
24. How to adjust letter format in the printing document?............................................................... 26
25. What is my Printer Specifications? ............................................................................................... 30
26. What kinds of paper can I use in my Pantum P2500W?............................................................... 31
27. How to print multipage on one page ? .........................................................................................31
28.How to do Duplex Printing on Windows system? ......................................................................... 33
④Printer Compatible Versions: ................................................................................................................34
29. Is my printer mac compatible? What are the versions that it is compatible with?...................... 34
30. Is my printer Linux compatible? What are the versions that it is compatible with?.................... 34
31. Is my printer Windows compatible? What are the versions that it is compatible with? .............34
32. Could I download the APP from Google Play?.............................................................................. 34
33. Is my printer compatible with Chrome OS system?..................................................................... 34
34. Is my printer compatible with Linux OpenSuse system?.............................................................. 35
35. Is my printer compatible with Linux Debian 9 system?................................................................ 35
⑤Normal Printer Issues:...........................................................................................................................35
36. Why the printer could not print the horizontal line in the page when printed out? ...................35
37. Why the printer could not feed paper successfully? ....................................................................36
38. Why it will be smoked when printing? .........................................................................................37
39. What is the power requirement will be need?............................................................................. 37
40. How to change the printing port is available when it showed” Printing port is on used”?.......... 37
41. How to cancel a printing job in the queue?.................................................................................. 39
42. Is it possible to close the ‘Auto sleeping time’?............................................................................ 40

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43. How to get the printer to print darker under Windows? ............................................................. 41
44. How to get the printer to print darker under Mac? .....................................................................41
45. How to “add a printer “by manually under Windows?.................................................................43
46. How to “add a printer “by manually under Mac?......................................................................... 47
47. How to Download the User Manual Successfully? ....................................................................... 49
48. How to Print Information Pages from printer?............................................................................. 52

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P2200W/P2500W Serial Printers FAQ:
①WI-FI Settings:
1. How to set up my Pantum P2500w Printer to a Wireless Network easily?
Here is the installation step:
1) Setup interface. 2) Choose the WIFI name.

3) Input WIFI Router Password. 4) make sure USB Cable is connected with PC &Printer.


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5) Connecting WIFI. 6) Connecting Successful.

7) Setup printer WIFI. 8) WIFI Setup successful.

9) Installing printer driver. 10) Installation complete.

Note : About WIFI setup is regarding printer , please make sure your PC is connecting the same WIFI
router , otherwise step 6 will be failure like below :

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
Then it need to turn to “Previous” , and please setup your PC connect the same WIFI Router before
restart the installation process . Thus it can be success .

2. How do I setup a password for my WI-FI Connection?
Step1: Make sure P2502W printer is power on.
Step2: Connect to Printer AP by mobile phone or PC.
The SSID is start with”Pantum-AP”, and follow with number and character string.
Choose the WIFI
Connecting the WIFI

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Step3: Visit the Printer Web page via browser, Printer default address is 192.168.223.1
Step4：Enter the printer web page，choose “Log in” Tap.
Step5: Input default user name: admin,Default password：000000.And Login.
Step6：Select “settings” Tap wireless settingswireless Hot spot.
Then set wireless ParameterAuthentication either WPA or WPA2.

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Step7：Set the password in the tap, then click “apply “.
Step8：Disconnect equipment and printer, when reconnect them, it should input the password
as step 7 setting.

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Remark
Here is the way to recover factory default setting in case customer forgets the password:
1) Turn off the printer power switch.
2) Press the “cancel / continue”button until the printer turn on and enter standby mode. ( It will take 5
seconds with pressing the button)
3. How do I take a mobile print out from Android?
Download APP on Android device Switch on printer hot spot Running
setting print.
4. How do I take a mobile print out from IOS?

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IOS has print app by itself, so it just need to connect the printer and print.
Switch on printer Connect printer hot spotSelect a fileSetup and print
5. Does my Pantum P2500W works on Windows Mobile?
No, P2500W does not support Windows Mobile.
6. How to print a PDF file from mobile phone?
About the PDF printing, it cannot print it directly. And we suggest customers who can download an app
from Google store called 'Mopria’.
Step1: Download and install Mopria Print Service plugin to the mobile device from “Google
Play"
Step2: Turn on the printer
Step3: Connect to the printer hot spot

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Step4: Click Settings on the main screen, choose Print, and have Mopria Print Service set to on.
Step5: Start the application
Step6: Select the document, click on the upper right corner, and click Print.

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Step7: Select the printer, click Print.
7. Where can I download the soft wares and drivers for my printer P2500W?
Here is the Download Link:
http://global.pantum.com/global/drive/2500w/
Step1: Please log in our website:
http://global.pantum.com/global/

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Step2: Please chose “Drivers &Downloads”, the picture will be shown as below:
Step3: Please enter your model of your printer in the blank, the picture will be shown as below:
Step4: Please click the P2500W in the below picture:

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Step5: At last, please chose your system and “download “at the below of page, it will be done.
8. When I connect the printer with PC by WI-FI, Why it need more than 5 minutes
from I send the order until it finally print out?
Step1: Reset the printer
a) Turn off the printer power switch.
b) Press the “cancel / continue”button until the printer turn on and enter standby mode.
(It will take 5 seconds with pressing the button)

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Step2: Re-install the driver again.
9. How to solve the wireless Connection Failed when it showed "The printer
cannot connect to any wireless network with the wireless credentials provided"?
Reason1:
It is inconsistent with the network name, safe mode and password.
Solution:
It needs to enter the corresponding name, mode and password of internet. Please don’t select
“Enter SSID Manually”when you install the driver and select the corresponding internet SSID
and safe mode. And then please enter your internet password to configure it.

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Reason2:
The IP of printer and PC are not under the same router.
Solution:
Please check with your configuration page to confirm the IP address (Press the
"continue/cancel" button for 4 seconds, then it can print). And please change your IP address
the same with your configuration page
10. What’s the WIFI default password of printer’s wireless hotspot?
The WIFI default password is “12345678”
11. How to Close WIFI Hotpot Setting?
Step1: Log in the IP addresses 192.168.223.1 when your WIFI is connected to the printer.

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Step2: Chose “Setting” in the below picture
Step3: Chose “wireless Hotpot” at the left column.

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Step4: Chose “Close” to apply and it will be done.
Tips: If you want to open the WIFI function, you need to restore your printer as below steps:
a) Turn off the printer power switch.

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b) Press the “cancel / continue” button and turn on the printer at the same time until the lower light is
steady green. (It will take 5 seconds with pressing the button)
②Cartridge Issues:
12. How do I replace or insert a cartridge?
Pull out the seal on the new toner cartridge firstly, and then insert the toner cartridge in the printer until
hearing a “click” sound.
13. How do I check the amount of toner left in my cartridge?
Press “continue /cancel” button on interface for 3 seconds to print out configuration page, and there is
the information.

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14. How do I check how many pages I have printed so far?
Press “continue /cancel” button on interface for 3 seconds to print out configuration page, and there is
the information.