Pantum P2200 Series User manual

Maintenance
Monochrome Laser Printer
P2200/P2500 Series
Manual

I
Legal Notice
Trademark
Pantum and Pantum logos are registered trademarks of Zhuhai Seine Technology
Co., Ltd.
Microsoft, Windows, Windows Server, and Windows Vista are trademarks
registered by Microsoft Corporation in the United States and/or other
countries/regions.
The ownership to the names of the software in this manual belongs to the
companies taking possession of them, respectively, in accordance with
corresponding license agreement.
The other products and brand names herein are the registered trademarks, logos,
or service marks of their respective owners.
Copyright
The copyright of this manual is owned by Zhuhai Seine Technology Co., Ltd.
It is prohibited to copy, translate, modify, and transmit this manual by any means or
forms without the prior written consent of Zhuhai Seine Technology Co., Ltd.
Version: V 1.0
Disclaimer
Zhuhai Seine Technology Co., Ltd. reserves the right to make changes to this
manual. The information contained herein is subject to change without notice.
Users are responsible for any damage arising from failure to follow this manual.
Meanwhile, apart from the express warranty made in the product maintenance
manual or service commitment, Zhuhai Seine Technology Co., Ltd. hasn't made any
express or implied warranty or guarantee in relation to this manual (including
content or words).
Copying, printing, scanning (or reproduction by any other means) of this product to
create certain documents or images may be prohibited by the local laws. If you
are uncertain about the legality of using this product to create certain documents
or images, you should consult your legal advisor in advance.

II
Safety Information
Please read the following safety warnings carefully and make sure you understand
them before starting maintenance procedures.
Important Precautions
To avoid the possible risk of damage to the product, it is strongly recommended
that maintenance be carried out by trained technicians from Pantum, rather than
untrained personnel. User must bear the responsibility for any personal injury or
product damage occurring during maintenance of the product and the
components specified in this manual. Therefore, you must read this manual
carefully before performing the maintenance in order to carry out correct operation
and maintenance of this product.
Please keep this manual for future maintenance purposes.
Instructions for warnings, cautions, and notes:
* To avoid personal injury, please pay attention to all warnings.
* To maintain the printer properly and avoid damage, please follow the warnings.
* Please note the relevant prompts while maintaining the printer.
* Warnings listed in this manual are as follows:
There is high-voltage electrode inside the printer. Before
cleaning the printer, make sure the power is turned off!
Plugging and unplugging the power cord plug with a
wet hand can result in an electric shock.
The fuser unit is attached with a high temperature
warning label. Please do not remove or damage
this label.
The fuser unit is hot when and after
printing. Touching the fuser unit (the
shaded area as shown) may cause burns!
Warning

III
Installation Location
Place the machine on a flat, stable surface away from sources of vibration and from
people, such as a desktop. Place the machine next to a standard and grounded
electrical socket. The ambient temperature of the installation site should be
between 50 to 90℉ (10 to 32.5℃), with relative humidity between 20% and 80%.
Cautions:
Do not install the printer in crowded areas.
Do not place the printer near heaters, refrigerators, air conditioners, or fluid
and chemical products.
The printer must not be exposed to direct sunlight or installed in overheated,
damp, and dusty areas.
Do not connect the printer to a wall socket or power supply outlet controlled
by an autotimer.
A power failure will cause loss of the information in the device memory.
Do not connect the printer to a power supply outlet that shares the same
circuit with high-power appliances or other devices which could cause power
failure.
Avoid placing the printer near interference sources, such as speakers, cordless
telephone docks, etc.
Ensure adequate ventilation while using the printer for long periods or
printing in bulk in a poorly ventilated room.

IV
Laser Safety
Laser radiation is harmful to the human body. To avoid laser radiation, please do not
disassemble the printer without reading the Maintenance Manual!
The printer follows the provisions of Class 1 laser products under the CFR standard. The
printer has a Class Ⅲ b laser diode, which has no laser radiation among the laser
components.
The following label is attached to the laser components inside the printer:

V
Regulatory Information
This symbol indicates that this product cannot be thrown away together with
other waste. Used electrical and electronic equipment must be sent to a
designated collection point for recycling.
This product is only suitable for indoor use.
European Community (EC) Directive Compliance
This product complies with the protection requirements related to the
electromagnetic compatibility and safety of electrical equipment (designed
for use within certain voltage limits), as issued in the Member States
Approximate and Coordinative Regulations of EU Directives 2004/108/EC
and 2006/95/EC.
This product is manufactured by: Zhuhai Seine Technology Co., Ltd., No.
3883 Zhuhai Avenue, Xiangzhou District, Zhuhai City, Guangdong
Province, People's Republic of China.
For information about the Compliance Statement for the requirements in
these directives, please obtain these from an authorized representative.
This product complies with the Class B range of EN 55022 and the safety
requirements of EN 60950.
This printer is fully compliant with ROHS Directive 2009/95/EC and the
revised directive 2011/65/EU's requirements for managing toxic and
hazardous substances.
This product is intended for safe use in non-tropical areas.
This product may only be safely used at altitudes of approx 6,500 ft (2,000
m) and below.

VI
Table of Contents
1An Introduction to the Product.......................................................................................1–1
1.1 Overview .....................................................................................................................1–2
1.1.1 Front View......................................................................................................1–2
1.1.2 Rear View........................................................................................................1–3
1.1.3 Overview of the Control Panel................................................................1–4
1.1.3.1 WIFI Searching Button Functions..................................................1–5
1.1.3.2 Cancel/Continue Button Functions...............................................1–6
1.1.4 Indicators........................................................................................................1–7
1.1.4.1 LED1 Indicator Status Display.........................................................1–7
1.1.4.2 LED2 Indicator Status Display.........................................................1–8
1.1.4.3 Indicator Status Display.......................................................................1–9
1.2 Product Specifications......................................................................................... 1–10
1.2.1 General Specifications ............................................................................ 1–10
1.2.2 Printing Specifications............................................................................ 1–11
1.2.3 Consumables Specifications................................................................. 1–12
2Installation and Basic Instructions..................................................................................2–1
2.1 Packing List.................................................................................................................2–2
2.2 Machine Installation................................................................................................2–3
2.2.1 Install the Cartridge....................................................................................2–3
2.2.2 Install the Output Tray...............................................................................2–5
2.3 Driver Installation and Uninstallation...............................................................2–6
2.3.1 Based on Windows®System ...................................................................2–6
2.3.1.1 Introduction ..........................................................................................2–6
2.3.1.2 Installation Steps.................................................................................2–6
2.3.1.3 Driver Uninstallation ....................................................................... 2–14
2.3.2 Based on MAC system............................................................................ 2–16
2.3.2.1 Introduction ....................................................................................... 2–16
2.3.2.2 Installation Steps.............................................................................. 2–16
2.4 Test Print................................................................................................................... 2–20
2.4.1 Offline Self-test Page Print.................................................................... 2–20
2.4.2 Windows Test Print Online.................................................................... 2–25
2.5 Wired Network Settings （For Models with Wired Network Print) ... 2–26

VII
2.5.1 Set IP Address............................................................................................ 2–26
2.5.2 Install the Printer to the Network....................................................... 2–27
2.5.3 Setting Network Products..................................................................... 2–28
2.5.3.1 View or Change Network Settings............................................. 2–28
2.5.3.2 Set or Change the Login Password of WEB server............... 2–28
2.5.3.3 Restore to Factory Settings........................................................... 2–28
2.6 Wireless settings (for models with WiFi printing)..................................... 2–29
2.6.1 Wireless Network Type........................................................................... 2–29
2.6.2 Configure the Basic Connection Mode............................................. 2–29
2.6.3 Connect and Configure WIFI via the USB Cable............................ 2–29
2.6.4 Turn off the Wireless Device................................................................. 2–34
3Operating Principles............................................................................................................3–1
3.1 Components Summary..........................................................................................3–2
3.2 Mechanical Structural Diagram...........................................................................3–3
3.3 Feeder Circuit Diagram..........................................................................................3–4
3.4 Print Principles ..........................................................................................................3–5
3.4.1 Charging .........................................................................................................3–5
3.4.2 Exposure .........................................................................................................3–5
3.4.3 Development.................................................................................................3–6
3.4.4 Print Transfer.................................................................................................3–6
3.4.5 Fusing ..............................................................................................................3–7
3.4.6 Cleaning..........................................................................................................3–7
4Disassembling and Installation........................................................................................4–1
4.1 Parts..............................................................................................................................4–2
4.2 Disassembling Step Figure ...................................................................................4–3
4.3 Disassembly Steps ...................................................................................................4–4
4.3.1 Preparation for Disassembly....................................................................4–4
4.3.2 Exterior Component ...................................................................................4–5
4.3.2.1 Output Bin Component ....................................................................4–5
4.3.2.2 Left Cover and Right Cover .............................................................4–5
4.3.2.3 Front Cover............................................................................................4–7
4.3.2.4 Rear Cover..............................................................................................4–7
4.3.3 Master Board.................................................................................................4–8
4.3.4 High Voltage Power Board.......................................................................4–9

VIII
4.3.5 Gear Drive System.................................................................................... 4–10
4.3.6 Fuser Component..................................................................................... 4–10
4.3.7 Laser.............................................................................................................. 4–11
4.3.8 Motor............................................................................................................ 4–11
4.3.9 Electromagnet............................................................................................ 4–12
4.3.10 Clutch Gear ................................................................................................. 4–13
4.3.11 Pickup Roller............................................................................................... 4–13
4.3.12 Separator Component............................................................................ 4–14
4.3.13 Transfer Roller............................................................................................ 4–14
5Maintenance ..........................................................................................................................5–1
5.1 Cleaning ......................................................................................................................5–2
5.2 Consumables .............................................................................................................5–5
5.2.1 About Consumables...................................................................................5–5
5.2.2 Replacement of Consumables ................................................................5–5
6Error Display and Troubleshooting ................................................................................6–1
6.1 Pre-maintenance Check.........................................................................................6–2
6.2 Error Information......................................................................................................6–3
6.3 Error Code...................................................................................................................6–4
6.4 Clearing Jammed Paper.........................................................................................6–5
6.4.1 Feed jam .........................................................................................................6–5
6.4.2 Inside Jam.......................................................................................................6–6
6.5 Troubleshooting .......................................................................................................6–9
6.5.1 Feed Paper Failure.......................................................................................6–9
6.5.2 Common failures ...................................................................................... 6–11
6.6 Image Defects ........................................................................................................ 6–15
Appendix 1 Circumference of Each Roller in This Device............................Appendix1
Appendix 2 Wiring Diagram..................................................................................Appendix2
Appendix 3 Product Serial Numbers ..................................................................Appendix3
Appendix 4 Terminology.........................................................................................Appendix4

1–1
1An Introduction to the Product
1 An Introduction to the Product.......................................................................................1–1
1.1 Overview .....................................................................................................................1–2
1.1.1 Front View......................................................................................................1–2
1.1.2 Rear View........................................................................................................1–3
1.1.3 Overview of the Control Panel................................................................1–4
1.1.3.1 WIFI Searching Button Functions..................................................1–5
1.1.3.2 Cancel/Continue Button Functions...............................................1–6
1.1.4 Indicators........................................................................................................1–7
1.1.4.1 LED1 Indicator Status Display.........................................................1–7
1.1.4.2 LED2 Indicator Status Display.........................................................1–8
1.1.4.3 Indicator Status Display.......................................................................1–9
1.2 Product Specifications......................................................................................... 1–10
1.2.1 General Specifications ............................................................................ 1–10
1.2.2 Printing Specifications............................................................................ 1–11
1.2.3 Consumables Specifications................................................................. 1–12

1–2
1.1 Overview
1.1.1 Front View
1 Output Bin
2 Control Panel
3 Output Tray
4 Automatic Feed Guide
5 Paper Stop
6 Feeder Tray
7 Automatic Feeder Tray

1–3
1.1.2 Rear View
1 Network Interface
2 USB Interface
3 Power Switch
4 Power Interface

1–4
1.1.3 Overview of the Control Panel
The printer control panel contains two buttons and two dual color LED indicators,
as shown below: the control panel of the model with WIFI on the left, and the
control panel of the model without WIFI on the right.
Serial
Number
Name
Functions
The Printer with WIFI
The Printer without WIFI
1
LED
Indicator
1
Red and green dual color LED
indicator for paper error and
WIFI signal:
Red indicator stays on: A paper
jam error occurred
Red indicator flashes: The
printer is out of paper or a feed
jam occurred
Green indicator stays on: WIFI
is successfully connected
Green indicator flashes:
Searching for WIFI signal
Red LED indicator for paper
error status
Red indicator stays on: A
paper jam error occurred
Red indicator flashes: The
printer is out of paper or a
feed jam occurred
2
LED
Indicator
2
Red and green dual color LED indicator for data and toner
cartridge:
Red: The red indicator stays on when a critical error occurs,
including engine related errors.
Orange: The orange indicator indicates the status of the toner
cartridge, including cartridge related errors or the warning of
low toner level.
Green: The green indicator indicates a normal status,
including Printing, Warming up, Sleep Mode, Ready, Cancel

1–5
job, etc.
3
Button 1
WIFI Function
Turns on or off WIFI or WIFI
push button connect (WPS), or
cancels WIFI searching See
more instructions in 1.1.3.1
Print Information Page（For
Printer with USB）
4
Button 2
Test Print Page (Not for Printers without WIFI), Continue
printing, Cancel printing, Wake up the printer or Restore
factory defaults.
See more instructions in 2.1.1
1.1.3.1 WIFI Searching Button Functions
1) When there's no connection, you can short press this button to start WIFI
connection and search for WIFI hotspot AP (Access Point, Wireless Access Point,
a session or access bridge). The searching stops if no access AP can be found
within 2 minutes.
2) When there's no connection, you can long press this button to start WPS
connection. Then press the WPS button on the wireless router within 2 minutes.
The WPS connection stops if the WIFI connection is not yet established after 2
minutes.
3) When the WIFI or WPS searching or connection is going on, you can long press
this button to cancel the WIFI or WPS searching or connection.
4) When there is a WIFI connection and no current WIFI print job, you can long
press this button to disconnect the WIFI connection.
5) When there is a WIFI connection and a current WIFI print job, you can long
press this button to disconnect the WIFI connection when the job completes.
Note: The printer automatically connects the WIFI in the following cases.
You turn off the printer and restart it again when the WIFI is successfully
connected
You turn off the access AP (or the wireless router) and turn it on again when the
WIFI is successfully connected.
For printers without WIFI, you can long press this button to print the test page from
the local.

1–6
1.1.3.2 Cancel/Continue Button Functions
Printer status
Operation
Printer action
Sleep Mode
Short press or
long press
button 2
Wake up from the sleep mode
Error
The printer is out of
paper or a feed jam
occurred
Short press
button 2
Continue printing
A print job exists
Long press
button 2
Cancel the current print job
Ready
Long press
button 2
Print the test page (Not for printers
without WIFI)
Printing
Long press
button 2
Cancel the current print job (The job
pages of which the numbers have
been received by the printer will still
be printed out while those waiting
to be received will be canceled from
printing.
Shutdown State
Press button 2
Only for printers with WIFI, you can
turn on the printer, then press and
hold button 2 for at least 5 seconds
to restore the printer's factory
defaults (resetting the IP address,
admin password, etc.).
Printers without WIFI do not
respond to this action.

1–7
1.1.4 Indicators
1.1.4.1LED1 Indicator Status Display
Serial
Number
Dual color LED1
Status Display for
paper/WIFI
Description(For printers
with WIFI)
Description(For printers
without WIFI)
1
No WIFI connection, no
paper error
LED1 off
No paper error
LED1 off
2
Paper related errors are not
indicated if they occur when
you are searching for WIFI
or WPS.
LED1 green indicator flashes
quickly
Without this state
3
WIFI is successfully
connected, no paper error
LED1 green indicator stays
on
Without this state
4
Paper jam error，WIFI is
successfully connected or
not connected
LED1 red indicator stays on
Paper jam error
LED1 red indicator stays
on
5
The printer is out of paper or
a feed jam occurred.
LED1 red indicator flashes
quickly
The printer is out of paper
or a feed jam occurred
LED1 red indicator flashes
quickly

1–8
1.1.4.2 LED2 Indicator Status Display
Serial
Number
Dual color LED2
Status Display
for data/toner
cartridge
Description（For printers with USB and
WIFI interfaces and printers with USB
interface)
1
Warming up when you turn on the
printer, wake it up from sleep mode or
open or close the lid.
LED2 green indicator flashes quickly
2
The printer is ready
LED2 green indicator stays on
3
Sleep Mode
LED2 green indicator flashes slowly
4
Printing
LED2 green indicator flashes quickly
5
Warning of low toner level (when the
printer is ready)
LED2 orange indicator flashes quickly
6
Cartridge error (cartridge is not installed,
mismatched or exhausted)
LED2 orange indicator stays on
7
A serious error occurred with the printer
(abnormal Heating Roller, abnormal laser
motor, communication error or unclosed
lid)
LED2 red indicator stays on
8
Job is canceled from the Panel
LED2 green indicator flashes quickly

1–9
1.1.4.3 Indicator Status Display
The following table describes the indicator status display for abnormalities with this
printer.
Serial
Number
Status
Description
LED1
LED2
1
Warning of low toner level (The printer only detects the level
of tone when it gets ready, but not when it is in the sleep mode
or printing).
WIFI printer: WIFI is successfully connected, green indicator of
the Dual color LED1 stays on
searching for WIFI or connecting WPS, green indicator of the
Dual color LED1 flashes
USB printer: LED1 off
2
3
4
Cartridge error (cartridge is not installed, mismatched or
exhausted)
WIFI printer: WIFI is successfully connected, green indicator of
the Dual color LED1 stays on
searching for WIFI or connecting WPS, green indicator of the
Dual color LED1 flashes
USB printer: LED1 off
5
6
7
The printer is out of paper
LED1 red indicator flashes quickly, LED2 off
8
Paper jam
LED1 red indicator stays on, LED2 off
9
A serious error occurred with the printer (abnormal Heating
Roller, abnormal laser motor, communication error or unclosed
lid)
LED1 off, LED2 red indicator stays on
Note: LED1: Paper/WIFI(Dual color); LED2: Data/cartridge(Dual color)

1–10
1.2 Product Specifications
1.2.1 General Specifications
Processor
600MHZ
Memory
128MB
Power Supply
220V Model: AC 220-240V, 50/60Hz, 3.0A
100V Model: AC 100-127V, 50/60Hz, 6.0A
(Note: See the nameplate on the back of the printer
to learn the appropriate power supply and voltage
to use with this printer.Please strictly follow the
product specifications on power type.)
Communication Interface
Hi-Speed USB 2.0;
WIFI 802.11b/g/n
100Base-Tx Ethernet;(NET)
Supported operating systems
Microsoft Windows
Server2003/Server2008/Server2012/XP/Vista/Win7
/Win8/Win8.1
MacOS X 10.6/10.7/10.8/10.9
Linux
Operating
Environment
Optimal printing temperature
10-32.5℃
Operating humidity range
20 to 80% RH
Product Size （W*D*H)
Approx. 337mm*220mm*178mm
Weight
Approx. 5.1kg (including the cartridge provided)
Control Panel
Two buttons and two indicators

1–11
1.2.2 Printing Specifications
Print Speed
A4
22ppm
Letter
23ppm
First Page Print Time
<8 s
Print Language
GDI
Maximum Print Size
Legal(216mm*355.6mm)
Durability
Recommended
monthly print
amount
700 pages
Month print load
15000 pages
Paper input
capability
Standard Tray
150 sheets（80g/m²）
Paper output
capacity
Print-side down
100 sheets（80g/m²）
Print Media
Media Type
Plain, thin, thick, transparency, card,
label, envelope
Media size
A4, A5, JIS B5, IS0 B5 , A6, Letter,
Legal,Executive, Folio, Oficio, Statement,
Japanese Postcard, Monarch Env, DL Env,
C5 Env, C6 Env, No.10 Env, ZL, Big 16K, Big
32K, 16K, 32K, B6
Media Grammage
60~163g/m²