Paradyne Hotwire ReachDSL 6350-A4 User manual

1
Hotwire®ReachDSL™Modem, Model 6350-A4
with Inline Phone Filter
Installation Instructions
Document Number 6350-A2-GN12-00
September 2001
Contents
Hotwire 6350 ReachDSL Modem Overview ................................................. 1
Getting Started .............................................................................................. 4
Installing the Hotwire 6350 ReachDSL Modem ............................................ 5
Power-On ...................................................................................................... 7
Troubleshooting ............................................................................................. 9
Increasing the Number of End-User Systems .............................................. 10
Cables & Connectors .................................................................................... 11
Optional ReachDSL Modem Wall Placement ............................................... 13
Technical Specifications for Hotwire 6350 ReachDSL Modem ..................... 15
Important Safety Instructions ........................................................................ 16
Warranty, Sales, Service, and Training Information ...................................... 22
Hotwire 6350 ReachDSL Modem Overview
The Hotwire®6350 ReachDSL™Modem is a component in the Hotwire ReachDSL
System and interoperates with the Hotwire 8312 or 8314 ReachDSL/MVL®Card in the
Hotwire GranDSLAM (Digital Subscriber Line Access Multiplexer) system. This system
provides high-speed Internet or corporate LAN access over traditional twisted-pair
copper telephone wiring.
The ReachDSL technology:

Operates over existing copper wire with existing telephone jacks.

Utilizes an inline phone filter on the modem’s PHONE jack.

Includes a second line pass-through from the ReachDSL modem’s LINE jack to
PHONE jack to accommodate an attached 2-line telephone.

Provides adaptive data rates to dynamically adapt and allocate bandwidth to
optimize applications.

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Hotwire ReachDSL System
Copper pairs run from the central office (CO) to the customer premises (CP) to create
the local loop. The local loop terminates on the customer premises at the demarcation
point.
NOTES:
In this document:
—A telephone is used to represent any equipment that plugs into a phone jack
and uses the POTS line, such as a phone, modem, or fax machine.
—End-user system is used to represent any PC with an Ethernet connection and
ReachDSL-based service.
—RJ11 wall jack is used to represent either an RJ11 or an RJ14 wall jack. The
RJ14 wall jack is used for a phone with two lines.
—Service provider is used to represent any Internet Service Provider (ISP) or
remote LAN access provider.
00-16867
ReachDSL
Modem
Customer Premises (CP)
DSL/POTS
Ethernet
Crossover
Cable Ethernet
Cable
or
Central
Office
(CO) Local Loop
Hub
DSL –Digital Subscriber Lines
POTS –Plain Old Telephone Service
End-user
Systems
Network
Service
Provider
(NSP) Demarcation
Point

3
Phone Filter
Depending on the type of phone handset and the quality of the home or business wiring,
a phone filter is recommended to minimize background noise during a phone
conversation. An internal phone filter is included with the Hotwire 6350 ReachDSL
Modem. If additional telephones are used on the same phone line as the ReachDSL
modem, install one phone filter on each telephone.
There are two Hotwire phone filters:
 Hotwire 6035 Universal Phone Filter is designed for use with a tabletop phone.
 Hotwire 6040 Wall Jack Phone Filter is designed for use with a wall phone.
Product-Related Documents
To install a phone filter, refer to the appropriate document:
Contact your sales or service representative to order additional product documentation.
Paradyne documents are available on the World Wide Web at www.paradyne.com.
Select
Library → Technical Manuals → Hotwire DSL & MVL Systems.
Document
Number Document Title
6035-A2-GN11 Hotwire 6035 Universal Phone Filter Installation Instructions
6040-A2-GN11 Hotwire 6040 MVL Wall Jack Phone Filter Installation Instructions
PHONELINE
ETHERNET
POWER
01-16998
RJ11
Wall Jack
RJ11
Wall
Jack
Customer
Premises (CP)
ReachDSL
Modem
6035
Phone Filter 6040
Wall Jack
Phone
Filter

4
Getting Started
Before beginning your modem’s installation, make sure that you have all the equipment
that you need.
Package Checklist
Verify that your package contains the following:
❑Hotwire 6350 ReachDSL Modem
❑DSL interface cable with RJ11 connectors
❑Power cord with power transformer
Be sure to register your warranty at www.paradyne.com/warranty.
Wiring and Cables You Need
The following standard cables and connectors are used with this product:
❑Standard RJ11 (or RJ14) wall jack for the DSL cabling.
❑Standard Ethernet 8-pin, non-keyed modular plug for a PC or workstation with an
Ethernet straight-through or crossover cable.
—Refer to Installing the Hotwire 6350 ReachDSL Modem on page 5 for Ethernet
cable installation details.
—Refer to Cables & Connectors on page 11 for DSL and Ethernet cable pin
assignments.

5
Installing the Hotwire 6350 ReachDSL Modem
Place the Hotwire 6350 ReachDSL Modem on a flat surface with clearance for the rear
connectors.
Procedure
1. If a telephone is connected at the RJ11
wall jack where the modem will be installed,
unplug the telephone line from the wall jack.
2. Connect a telephone to the modem.
(Optional –go to Step 3 if you are not
connecting a telephone to the ReachDSL
modem.)
Plug the existing telephone interface cable
that was unplugged in Step 1 into the jack
labeled PHONE.
3. Use the supplied RJ11 6-pin interface cable for the ReachDSL LINE connection.
Insert one end of the cable into the jack labeled LINE. Insert the other end of the
cable into the RJ11 wall jack.
NOTE:
If you are installing a POTS splitter with another telephone, connect the
telephone to the jack labeled PHONE, then connect the jack labeled LINE to a
wall jack. Do NOT plug any cable into the POTS splitter jack labeled either
MODEM or DSL. In particular, make NO connections between a POTS splitter
and the modem.
01-17015a
RJ11
Wall Jack
01-17015
RJ11
Wall Jack
PHONE LINE
ETHERNET
POWER
RJ11
6-pin
Interface Cable
PHONE LINE

6
4. Use an 8-pin Ethernet cable for the Ethernet connection. Insert one end of the cable
into the jack labeled ETHERNET.
—Use a straight-through cable and connect the other end to an Ethernet hub.
(To connect to a hub’s Uplink connection, use an Ethernet crossover cable).
–or–
—Use an Ethernet crossover cable and connect the other end to a PC with an
Ethernet Network Interface Card (NIC) installed.
PHONE LINE
ETHERNET
POWER
01-17008
Ethernet
Line
Ethernet
Hub
87654321
Ethernet
Straight-Through
Cable
01-17009
Ethernet
Line
PC with Ethernet
Network Interface
Card
Ethernet
Crossover
Cable
PHONE LINE
ETHERNET
POWER

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5. Insert the supplied power cord’s round end into the jack labeled POWER. Plug the
transformer into an AC outlet.
The ReachDSL modem hardware installation is now complete. When the power cord is
installed, the ReachDSL modem goes through a power-on self-test.
Power-On
When power is applied, the ReachDSL modem performs self-diagnostics and the PWR
LED is on. The self-diagnostics includes a power-on self-test and all of the LEDs turn on
for one second.
PHONE LINE
ETHERNET
POWER
01-17010
Power
Jack
Transformer
or
ReachDSL
TST LINE ETHERNET ALMPWR TX/RX
01-17003
Power –green
Alarm –red
Test –yellow
Transmit/Receive –green
Ethernet Link –green
DSL Line –green

8
Status LEDs
All of the LEDs turn on and off during the power-on self-test. After a successful self-test,
the LEDs should appear as indicated in BOLD in the Condition column below.
Refer to
Troubleshooting on page 9 for LED indications requiring action.
LED Condition Status
PWR ON ReachDSL modem has power.
ALM OFF
ON
No active alarms.
An alarm condition exists.
TST OFF
ON
No active tests.
The TST LED is on during the power-on self-test and
during a test initiated by the service provider.
LINE ON
OFF
The DSL link is active and ready to transmit and receive
data.
The DSL link has not been established.
TX/RX ON
OFF
Data transmission is in progress on the DSL line.
The modem is not transmitting or receiving data.
ETHERNET ON
OFF
The Ethernet connection to the Ethernet hub or PC is
active.
No Ethernet 10BaseT device is detected.

9
Troubleshooting
LED Symptom Action
All LEDs are on. If LEDs remain on after ten minutes, the modem is not
functional. Contact the service provider.
ALM LED remains
on. The power-on self-test may have failed. Unplug the unit and reapply power. If the alarm LED is still on, contact the service
provider.
ALM and TST LEDs
are blinking. Firmware download may be in progress. If firmware download is not in progress or the LEDs continue blinking after ten minutes,
contact the service provider.
Ethernet LED is off. Verify that the Ethernet cable is securely installed at both ends,
and at least one PC is connected and powered on.
Verify that the correct straight-through or crossover cable is
installed. Refer to
Installing the Hotwire 6350 ReachDSL
Modem
on page 5.
LINE LED is off. Verify that the DSL LINE cable is securely installed on both
ends. If the problem continues, contact the service provider.
Verify that the line has dial tone. If there is no dial tone, contact
the service provider.
LINE LED is on and
there is no data
transmission.
The DSL link has been established but there is no data
transmission. Verify the Ethernet connection. If the problem
persists, contact the service provider.
LINE and Ethernet
LEDs are on and
there is no data
transmission.
The DSL and Ethernet links have been established but there is
no data transmission. If the problem continues, contact the
service provider.
PWR LED is off. Check that the power cord is securely installed on both ends.
If no LEDs are on, the power supply may be defective. Test the
outlet to verify power. If the problem persists, contact the
service provider.
If other LEDs are on, the PWR LED may be burned out. Unplug
the unit and reapply power; watch all LEDs during the power-on
self-test to verify if the PWR LED is functioning.
TST LED is on. A test initiated by the service provider may be active. Wait five
minutes. If the TST LED does not go off, contact the service
provider.

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To improve data transmission throughput and minimize background noise during a
telephone conversation, make sure that:
 The Hotwire 6350 ReachDSL Modem is always powered on, even when not in use,
and
 A Hotwire phone filter is installed on every telephone on the same line as the
Hotwire 6350 ReachDSL Modem (see Phone Filter on page 3).
Increasing the Number of End-User Systems
A single end-user system is attached to the Hotwire 6350 ReachDSL Modem by using
an Ethernet crossover cable. To increase the number of end-user systems, connect all
the PCs to an Ethernet hub using a straight-through cable.
The Hotwire ReachDSL/MVL port card supports 32 hosts/subnets per DSL port and the
Hotwire ReachDSL Modem supports up to 256 MAC entries.