QUICK START GUIDE
SENTIERO TROUBLESHOOTING
APPLICABLE TO ALL PATH MEDICAL DEVICES
100800-14_Sentiero Troubleshooting Quick Start Guide_Rev 3
Error message:
“Remove cable”
Remove the connector cable for the label printer.
Error message:
“Touch screen
error”
Touch screen error message appears if there is a permanent pressure on the touch
screen during startup of the device. Check for a particle between the display and the
surrounding display frame. Remove the particle with a small and soft tool (e.g. paper
strip). For a demonstration on how to do this, you can watch the following video:
https://www.youtube.com/watch?v=7--3Bt5MjXI
FREQUENTLY ASKED QUESTIONS
What is the battery life?
Once fully charged, the battery should last for 6-8 hours of testing.
The estimated maximum charging cycles are 500 to 1000, which provides a life time of over
2 years for normal usage.
How long do I need to charge the device for?
The recommended time is 3 hours for handheld devices, and 8 hours for desktop devices. Please check
that the battery charging icon is on after connecting the charger.
Can I use an alcohol wipe to clean my touch screen? Or what should I use to disinfect my touch screen?
Before cleaning the device, the device must be switched off and removed from all connected components.
You can wipe the touch screen and the surface of the device with a cloth slightly dampened with mild
detergent or normal hospital bactericides or antiseptic solution. Do not immerse the device and make
sure that no liquid gets into the device. Dry the device with a lint-free cloth immediately after cleaning.
The probe does not work properly - it always seems to be too loud!
Please use only the large ear tips together with the large probe tip during measurements and the small
ear tips together with the small probe tip. Wrong combination of ear tip and probe tip will deteriorate
your results. See also the advice in the accessory box. If in doubt, please perform a probe test as
described in the manual, chapter 3.5.4 or contact your distributor.
Make sure the ear tip is firmly placed all the way on the probe tip until it stops, and to use the
corresponding probe tip for the ear tip size.
How do you skip a frequency during a DPOAE?
