PDi medTAB14 User manual

mymedTV.com
QUICK START GUIDE
Document Number: PD196-404R3
Arm-Mounted, Healthcare-grade Touchscreen
LED Smart HDTV with Android™ OS
and GENiO™ Remote Device Management

MODEL:
medTAB19 / medTAB16 / medTAB14 Document Number:
PD196-404R3
Quick Start Guide Page 2 of 8
PDi Communication Systems, Inc. ▪ 40 Greenwood Ln ▪ Springboro, Ohio 45066 USA ▪ www.pdiarm.com and www.mymedTV.com ▪ Phone [phone]
Overhead Falling Hazard
WARNING: To prevent injury, this apparatus must be securely
attached to the floor/wall in accordance with the installation
instructions. TV can pose a striking hazard when mounted at an
elevated position. Use only PDi mounting brackets, support arms,
and appropriate hardware to assure TV will not fall from the
mounted position
Rain and Moisture
WARNING: To avoid the hazards of fire or electrical shock, DO
NOT expose this television to rain or moisture.
Oxygen Environment
WARNING: Do not use in any oxygen tent or oxygen chamber.
Such use may cause a fire hazard.
Note to Cable TV Installer
This reminder is provided to call the cable TV system installer’s attention to
Article 820-40 of the National Electrical Code. The code provides guidelines for
proper grounding and in particular specifies that the cable ground shall be
connected to
the
grounding
system of
the building,
as close to
the point of
the cable
entry as
practical.
Canadian
installations
shall be
properly grounded in accordance with the Canadian Electrical Code, Part 1.
FCC
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
Maintenance and Servicing
The TV does not require periodic maintenance other than cleaning. Never
remove the back cover of the TV; this can expose you to high voltage and other
hazards. If the TV does not operate properly, unplug it and call an authorized
service center or PDi.
Cleaning and Disinfection
Clean the exterior of this television by removing dust with a lint-free cloth. Spot
test a new disinfectant by test cleaning a non-obvious small spot on the TV’s
back cabinet, keypad, and LCD panel. PDi recommends using a premoistened
disinfectant cloth, like PD600-001 Super Sani-Cloth or similar, or spraying
cleaner onto a dry cloth and then wiping the unit. Specific recommendations
can be found at www.pdiarm.com. CAUTION: To avoid damage to the surface of
the television, do not use abrasive or chemical cleaning agents.
Product Modification
Do not attempt to modify this product in any way without written
authorization. Unauthorized modification could void the user’s authority to
operate this product.
Copyright, Trademarks
© 2021 PDi Communication Systems, Inc. All rights reserved. PDi®, medTV®
and medTAB® are registered trademarks of PDi Communication Systems,
Inc. Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio,
and the double-D symbol are trademarks of Dolby Laboratories. The terms
HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are
trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
Product logos, brands and other trademarks displayed within PDi’s products
are the property of their respective trademark holders, who are not affiliated
with, endorsing, or sponsoring PDi Communication Systems, Inc. or our
products.
Underwriters Laboratories
The model medTAB Hospital Grade LCD Interactive HDTV is
a specialized TV and should be installed to National Electrical
Code specifications. This device is safety tested and listed by
the Underwriters Laboratories as a product suitable for use
in healthcare facilities in both the United States and Canada.
Disclaimer
The author and publisher have used their best efforts in preparing this
manual. PDi Communication Systems, Inc. makes no representation or
warranties with respect to the accuracy or completeness of the contents of
this manual and specifically disclaims any implied warranties or
merchantability or fitness for any purpose and shall in no event be liable for
any loss of profit or any other damages. The information contained herein is
believed accurate, but is not warranted, and is subject to change without
notice or obligation.

MODEL:
medTAB19 / medTAB16 / medTAB14 Document Number:
PD196-404R3
Quick Start Guide Page 3 of 8
PDi Communication Systems, Inc. ▪ 40 Greenwood Ln ▪ Springboro, Ohio 45066 USA ▪ www.pdiarm.com and www.mymedTV.com ▪ Phone [phone]
IMPORTANT SAFETY INSTRUCTIONS
CAUTION: THIS INSTALLATION SHOULD BE MADE BY A
QUALIFIED SERVICE PERSON AND SHOULD CONFORM TO ALL
LOCAL CODES. READ AND FOLLOW THE SAFETY INSTRUCTIONS
BEFORE ATTEMPTING THIS INSTALLATION.
1. Read Instructions – All the safety and operating instructions
should be read before the product is operated.
2. Keep these Instructions – The safety and operating instructions
should be retained for future reference.
3. Heed all Warnings – All warnings on the product and in the
operating instructions should be adhered to.
4. Follow all Instructions – All warnings on the product and in the
operating instructions should be followed.
5. Water and Moisture – Do not expose this product to rain or
moisture. Do not use this product near water – for example, near
a bath tub, wash bowl, kitchen sink, or laundry tub; in a wet
basement; near a swimming pool; and the like.
6. Cleaning – Please see specific recommendations under “Cleaning
and Disinfection” on previous page.
7. Ventilation – Slots and openings in the cabinet are provided for
ventilation to ensure reliable operation of the product and to
protect it from overheating. These openings must not be blocked
or covered. The openings should never be blocked by placing the
product on a bed, sofa, rug, or other similar surface. This product
should not be placed in a built-in installation such as a bookcase
or rack unless proper ventilation is provided, or the
manufacturer’s instructions have been adhered to.
8. Heat – The product should be situated away from heat sources
such as radiators, heat registers, stoves, or other products
(including amplifiers) that produce heat.
9. Power-Cord Protection – Protect the power cord from being
walked on or pinched, particularly at plugs, convenience
receptacles, and the point where they exit from the product.
10. Attachments – Only use attachments/accessories specified by the
manufacturer.
11. Use only with cart, stand, tripod, bracket, or table
specified by the manufacturer, or sold with the
apparatus. When a cart is used, use caution when
moving the cart/apparatus combination to avoid
injury from tip-over.
12. Lightning – For added protection for this product during a
lightning storm, or when it is left unattended and unused for long
periods of time, unplug it from the wall outlet and disconnect the
antenna or cable system. This will prevent damage to the product
due to lightning and power-line surges.
13. Servicing – Refer all servicing to qualified service personnel.
Servicing is required when the apparatus has been damaged in
any way, such as power cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus
has been exposed to rain or moisture, does not operate normally,
or has been dropped.
14. Oxygen Environment – Do not use in an oxygen tent or oxygen
chamber. Such use may cause a fire hazard.
15. To prevent injury, this apparatus must be securely attached to the
wall in accordance with the installation instructions. TV’s can
pose a striking hazard when mounted at an elevated level.
16. Power Sources – This product should be operated only from the
type of power source indicated on the marking label. If you are
not sure of the type of power supply to your home, consult your
product dealer or local power company. For products intended to
operate from battery power, or other sources, refer to the
operating instructions.
CONSIGNES DE SÉCURITÉ IMPORTANTES
CETTE INSTALLATION DOIT ÊTRE EFFECTUÉE PAR UN
TECHNICIEN QUALIFIÉ ET DOIT ÊTRE CONFORME À TOUS LES
CODES LOCAUX. LIRE ET SUIVRE LES CONSIGNES DE SÉCURITÉ
AVANT DE PROCÉDER À L’INSTALLATION.
1. Lire ces instructions.
2. Conserver ces instructions.
3. Respecter tous les avertissements.
4. Suivre toutes les instructions.
5. Ne pas utiliser cet appareil près de l'eau - par exemple près
d'une baignoire, d'un lavabo, dans un sous-sol humide, ou près
d'une piscine ou similaire.
6. Veuillez voir les recommandations sous “Nettoyage et
Désinfection” à la Page précédente.
7. Ne pas obstruer les ouvertures de ventilation. Installer
conformément aux instructions du fabricant. Les ouvertures ne
doivent jamais être obstruées en plaçant le produit sur un lit, un
canapé, un tapis ou toute autre surface similaire.
8. NE PAS installer près de sources de chaleur telles que
radiateurs, registres de chaleur, poêles ou tout autre appareil (y
compris les amplificateurs) qui produit de la chaleur.
9. NE PAS neutraliser le dispositif de sécurité de la fiche polarisée
ou de terre. Ce produit est équipé d'une prise de terre à trois fils,
une fiche ayant une troisième broche (mise à la terre). Cette
fiche ne peut s'insérer que dans une prise de courant avec mise
à la terre. Il s'agit d'une caractéristique de sécurité. Si vous êtes
incapable d’insérer la fiche dans la prise, contacter votre
électricien pour remplacer votre prise obsolète.
10. Protéger le cordon d'alimentation pour qu’il ne soit pas piétiné
ni pincé, en particulier au niveau des fiches, des prises de
courant et au point de sortie de l’appareil.
11. Accessoires - Utiliser uniquement les attaches/accessoires
recommandés par le fabricant.
12. Utiliser uniquement avec un chariot, stand, trépied, support ou
table recommandé par le fabricant ou vendu avec l'appareil.
Lorsqu’un chariot est utilisé, faire attention lors du déplacement
de l'ensemble chariot/appareil afin d’éviter des blessures en cas
de basculement.
13. Débrancher cet appareil en cas d'orages ou lorsqu'il reste
inutilisé pendant de longues périodes.
14. Confier toute réparation à un personnel de service qualifié. Des
réparations sont nécessaires si l'appareil est endommagé d'une
façon quelconque, par exemple : cordon ou prise d'alimentation
endommagé, liquide renversé ou des objets sont tombés dans
l'appareil, l'appareil a été exposé à la pluie ou à l'humidité, ne
fonctionne pas normalement ou s'il est tombé.
15. Sources d'alimentation - Ce produit doit être utilisé uniquement
à partir du type de source d'alimentation indiqué sur l'étiquette.
Si vous n'êtes pas sûr sur le type d'alimentation de votre
domicile, consultez le détaillant de votre produit ou la
compagnie d'électricité locale. Pour les produits proposés de
fonctionner par piles, ou autres sources d’alimentation,
reportez-vous aux consignes d’utilisation.
16. Environnement d’oxygène - Ne pas utiliser sous une tente à
oxygène ou chambre à oxygène. Une telle utilisation peut causer
un risque d'incendie.

MODEL:
medTAB19 / medTAB16 / medTAB14 Document Number:
PD196-404R3
Quick Start Guide Page 4 of 8
PDi Communication Systems, Inc. ▪ 40 Greenwood Ln ▪ Springboro, Ohio 45066 USA ▪ www.pdiarm.com and www.mymedTV.com ▪ Phone [phone]
INTRODUCTION
The medTAB® model-D includes cloud-based GENiO™ remote content management software. medTAB can deliver a custom patient
TV experience with your brand logo, weblinks to your patient education videos, daily menus, video call software, patient surveys,
and more. This affordable solution is easy to manage with NO ADT integration. This complete, customizable, personal patient
television system by PDi delivers a touchscreen experience that patients understand and enjoy as soon as they touch it. Contact PDi
for more information on using GENiO to create a customized user interface with your weblinks or custom applications.
Not ready to customize? medTAB is simple and scalable out-of-the-box. Choose to setup TV with internet or offer patients
expanded entertainment with built-in tv, games and relaxation apps, no internet required. When connected to the internet via WIFI
or Ethernet, without customization, patients also enjoy access to a web browser, social sites, and direct link to health news at
cdc.gov.
INITIAL SETUP
The following instructions assume you have correctly mounted the TV and connected a coax cable that provides both power and RF
signal.
Out-of-the-box, the first time you use the Android™ based medTAB patient television, if you have a subscription to the GENiO
content manager, you will click the blue ProjectID button to connect the device to the GENiO cloud server. If not, select the desired
standard user interface (UI) and press the green Confirm button.
Setup choices out-of-the-box include:
Offline / No Internet, the 3-icon image for TV, games, and relaxation without internet access.
Online / Internet, the 6-icon image for full internet access, now including cdc.gov weblink for patient education.
To connect your device to the GENiO cloud-based server, you will need a subscription and Project ID from PDi. An account with
GENiO allows you to customize your patient TV experience with your brand logo, weblinks to your patient education videos, daily
menus, video call software, patient surveys, and more. No ADT integration required.
A description of the default Main Menu apps and screenshots follows:
1. TV-Games-Relaxation apps are all active without internet connection.

MODEL:
medTAB19 / medTAB16 / medTAB14 Document Number:
PD196-404R3
Quick Start Guide Page 5 of 8
PDi Communication Systems, Inc. ▪ 40 Greenwood Ln ▪ Springboro, Ohio 45066 USA ▪ www.pdiarm.com and www.mymedTV.com ▪ Phone [phone]
2. Education - Internet Browser – Social are URL browser links available once you connect to WIFI or Ethernet (See
Android Network Settings below). The Education icon defaults to the website cdc.gov for general patient education
information. The Social icon defaults to Facebook, Instagram. LinkedIn, Pinterest, Twitter, and YouTube. The internet
browser defaults to Google on Chrome.
3. Clear Data – Patients can choose to clear cache memory on-demand using the Clear Data feature on the Main Menu. Cache
is automatically erased when the device powers OFF or times out.
4. Black Toolbar – This provides shortcuts for BACK or HOME. The HOME button will take the patient user directly to the
Main Menu. The BACK arrow will take the patient user back one screen at a time. BACK is also used by the administrator
during system settings.
5. medTAB Logo in top left corner is used to access system settings.

MODEL:
medTAB19 / medTAB16 / medTAB14 Document Number:
PD196-404R3
Quick Start Guide Page 6 of 8
PDi Communication Systems, Inc. ▪ 40 Greenwood Ln ▪ Springboro, Ohio 45066 USA ▪ www.pdiarm.com and www.mymedTV.com ▪ Phone [phone]
UNLOCK ANDROID SETTINGS MENU
Press and hold on the “medTAB” logo on the top left of the
screen. The Unlock Settings keypad will appear. Enter the
default passcode “45066”, then press “OK”.
The person who will be responsible for managing the network
on the device and updating it should know the passcode.
NOTE: This passcode cannot be changed.
ANDROID SETTINGS
The Settings screen is where you can adjust network, sleep
timer, other account settings, OTA, and factory reset. First
unlock Android settings menu per above. At any time, touch BACK Arrow on black toolbar at bottom of display screen to exit out of
the Settings screens.
NOTE: TV Settings are not found here. To make changes to the television, you must first open the green TV app found on the home
screen, see TELEVISION SETTINGS.
The most used settings out-of-the-box are listed below. For more information on All settings, see the User Manual.
1. Settings - Network – WIFI. Connect to the internet via WIFI or Ethernet. Verify network settings here. To search for WIFI
networks, simply touch the word Wi-Fi or slide the Wi-Fi toggle to the right/ON. If the device finds a network previously
used, it will reconnect to it. Touch the network
name to see more details or enter WIFI password to
connect to the network. Use BACK arrow to return.
2. Settings – Inactivity Timer Choose when to put
device into Sleep mode: Never – 2 min - 5 min – 10
min – 20 min – 30min - 1hr.
3. Settings – Storage & reset Use this to erase all data
and reset the device to original factory settings. Use
BACK arrow to return to Settings menu. NOTE: This
is necessary if you want to change from offline to
online. If you want to connect the device to the cloud
server using a GENiO Project ID, there is a hidden
menu under the home screen clock to add project ID.
4. Settings - About – The About settings display
important information on the Android system. It
cannot be edited. Information shown includes model number, serial number, build version, kernel version, build date,
legal and more reference data. Use BACK arrow to return.
5. Settings – Preferences - Date & time Scroll to Preferences – Date & Time. Set time zone and 24-hr format. Use BACK
arrow to return to Settings menu.
6. Settings – Preferences - Over the Air (OTA) – OTA allows you to update the Android build. Select “Check for System
Updates” to download the latest image, if necessary. If given a custom OTA, you can edit the configuration build filename
and Archive suffix filename here. Use BACK arrow to return. NOTE: Internet is required to perform the system
update.
TELEVISION SETTINGS
The TV setup on 14” and 16” devices can be done using either the touchscreen or a PDi programming remote; the 19” does not have
IR remote capability. On the 19” devices you must do all programming using the touchscreen. If you choose to use the PDi
programming remote (Part Number PD108-420), that must be ordered separately. Using the PD108-420 remote, use the LAST
button in place of the BACK function on the touchscreen.
NOTE: If the SETUP screen goes blank while you are changing any settings, simply touch the screen or press SETUP on the
programming remote PD108-420.

MODEL:
medTAB19 / medTAB16 / medTAB14 Document Number:
PD196-404R3
Quick Start Guide Page 7 of 8
PDi Communication Systems, Inc. ▪ 40 Greenwood Ln ▪ Springboro, Ohio 45066 USA ▪ www.pdiarm.com and www.mymedTV.com ▪ Phone [phone]
To make changes to the television settings, you must first open the green TV app found on the home screen. Press SETUP on the
PD108-420 programming remote or touch the screen to display a pop-up remote on-screen. Touch Settings sprocket to open TV
Settings on the TV app user controls. Enter the Settings menu password “45066” then touch the blue checkmark on the
touchscreen or press “OK” on remote.
Channel Setup & Auto Program
This TV offers three different programmable service levels: Free, Basic, and Premium. Only one service level is usable at a time.
Four different tuning types are available depending upon the healthcare facility’s signal style. Selection of the correct signal type is
required for the TV to recognize all possible channels and before any channel programming can begin.
The TV automatically scans each available channel for activity. Channels that display activity are memorized into the selected
Service Level.
With the PD108-420 Programming remote or with the onscreen interface, select Settings – Channel Sources to open the “Set up
your sources” menu.
1. Select TV.
2. Select desired Service Level.
a. Select Antenna Type (Air or Cable) depending upon the healthcare facility’s signal style. Selection of the correct
signal type is required for the TV to recognize all possible channels and before any channel programming can
begin. NOTE: Most hospitals use the Cable STD signal style.
3. Press Auto Tuning to go to next menu
4. In the next menu, select ATV, DVT, or ATV + DTV by pressing the Search Type menu bar.
a. ATV = Analog Only: TV searches for analog channels only.
b. DTV =Digital Only: TV searches for digital channels only.
c. ATV+DTV = Analog and Digital: TV searches for both analog and digital channels.
d. Note: Any tuning mode that includes digital channels will require several minutes to complete the auto
programming.
5. Press the Search button to start scanning. When auto programming is complete, press OK.
6. Touch BACK or press LAST on TV remote to exit settings.
AUTO CHANNEL ALIAS
This setting automatically assigns a sequential channel number to the channels in the list.
1. In the TV app, select Settings (enter password “45066”)– Advanced Option – Channel – Auto Channel Alias.
2. Select the desired alias configuration and press OK.
3. Touch the BACK arrow or press LAST button to return to the preceding menu.

MODEL:
medTAB19 / medTAB16 / medTAB14 Document Number:
PD196-404R3
Quick Start Guide Page 8 of 8
PDi Communication Systems, Inc. ▪ 40 Greenwood Ln ▪ Springboro, Ohio 45066 USA ▪ www.pdiarm.com and www.mymedTV.com ▪ Phone [phone]
ADDITIONAL CHANNEL SETTINGS
Please see the User Manual, available at https://www.pdiarm.com/document-library-access for instructions on additional channel
configurations.
SOUND – INTERNAL SPEAKER ENABLE/DISABLE
The TV’s internal speakers can be enabled or disabled by source, requiring the use of headphones for private listening. This option
is commonly used in dialysis clinics and multiple occupancy rooms.
1. In the TV app, select Settings (enter password “45066”)– Advanced Option – Sound – Internal Speaker.
2. To turn the internal speaker ON, for each desired source, ensure that the source box is checked, which indicates that the
internal speakers are enabled.
3. Touch the BACK arrow or press LAST button to return to the preceding menu.
CLONING
Cloning allows you to easily copy settings and channels from one PDi TV to other PDi TVs. Clone operation involves first
downloading setup information from a programmed host TV to a USB memory stick (thumb drive) and then uploading the setup
information to another PDi TV. Alternatively, clone files can be loaded to the RF-HEMiS Head-end TV Server by PDi and distributed
to other TVs. Cloning can also be used to re-program a programmed TV.
Save Settings to USB
1. In the TV app, select Advanced Option – System
2. Insert a USB thumb drive into the cloning port and open USB Cloning. The USB Cloning Menu will appear.
3. Select Save Settings to USB.
4. If desired, rename the *.TDF file with the touchscreen keyboard.
5. Press Save. Remove USB.
Restore Settings from USB
1. In the TV app, select Advanced Option – System
2. Insert a USB thumb drive used above into the cloning port and open USB Cloning. The USB Cloning Menu will appear.
3. Select Restore Setting to TV.
4. Press Save. Remove USB.
ADDITIONAL INFORMATION
Additional information is available in the user manual. You can access this information online at
https://www.pdiarm.com/document-library-access.
LIMITED WARRANTY
PDi Communication Systems Inc., (“PDi”) standard warranty information is found at pdiarm.com. For information regarding
authorized servicing and all other information pertaining to this warranty, please contact PDi COMMUNICATION SYSTEMS, INC. at
40 Greenwood Ln, Springboro, Ohio 45066 or phone [phone] and ask for the PDi ProServices team.