peplink 210 User manual

Model 210/310/380/390/580/710/1350
User Manual
Firmware 5.1.2
May 10
Copyright & Trademarks Specifications are subject to change without prior notice. Copyright © 2010 Peplink International Ltd. All
Rights Reserved. Peplink and the Peplink logo are trademarks of Peplink International Ltd. Other brands or products mentioned
may be trademarks or registered trademarks of their respective owners.
Peplink Balance Multi-WAN Routers

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Table of Contents
1INTRODUCTION AND SCOPE ............................................................................................ 5
2GLOSSARY ....................................................................................................................... 6
3PRODUCT FEATURES........................................................................................................ 7
3.1 Supported Network Features.......................................................................................................... 7
3.2 Other Supported Features .............................................................................................................. 8
4PACKAGE CONTENTS ....................................................................................................... 9
4.1 Peplink Balance 210 / 310 .............................................................................................................. 9
4.2 Peplink Balance 380 / 390 / 580 / 710 / 1350................................................................................. 9
5PEPLINK BALANCE OVERVIEW ....................................................................................... 10
5.1 Peplink Balance 210 ..................................................................................................................... 10
5.2 Peplink Balance 310 ..................................................................................................................... 12
5.3 Peplink Balance 380 / 390 ............................................................................................................ 14
5.4 Peplink Balance 580 ..................................................................................................................... 17
5.5 Peplink Balance 710 ..................................................................................................................... 20
5.6 Peplink Balance 1350 ................................................................................................................... 23
6INSTALLATION............................................................................................................... 26
6.1 Preparation ................................................................................................................................... 26
6.2 Constructing the Network ............................................................................................................. 26
6.3 Configuring the Network Environment.......................................................................................... 27
7BASIC CONFIGURATION................................................................................................. 28
7.1 Connecting to Web Admin Interface............................................................................................. 28
7.2 Configuration with Setup Wizard .................................................................................................. 29
7.3 Advanced Setup ........................................................................................................................... 32
8CONFIGURATION OF LAN INTERFACE............................................................................. 33
9DROP-IN MODE ............................................................................................................. 37
10 CONFIGURATION OF WAN INTERFACE(S) .................................................................... 40
10.1 Connection Method(s)............................................................................................................... 40
10.2 WAN Health Check ................................................................................................................... 51
10.3 Bandwidth Allowance Monitor................................................................................................... 54
10.4 Additional Public IP Settings ..................................................................................................... 55
10.5 Dynamic DNS Settings ............................................................................................................. 56
11 SITE-TO-SITE VPN ....................................................................................................... 57
11.1 Site-to-Site VPN Settings.......................................................................................................... 57
11.2 Peplink Balance Behind NAT Router ........................................................................................ 60
11.3 VPN Status................................................................................................................................ 61
12 MANAGEMENT OF OUTBOUND TRAFFIC TO WAN....................................................... 62
12.1 Outbound Policy........................................................................................................................ 63
12.2 Custom Rules For Outbound Policy.......................................................................................... 64

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13 INBOUND ACCESS....................................................................................................... 69
13.1 Definition of Servers on LAN..................................................................................................... 69
13.2 Inbound Access Services.......................................................................................................... 70
13.3 UPnP / NAT-PMP Settings ....................................................................................................... 72
13.4 Definition of DNS Records ........................................................................................................ 73
14 NAT MAPPINGS.......................................................................................................... 83
15 QOS ........................................................................................................................... 84
15.1 User Groups.............................................................................................................................. 84
15.2 Bandwidth Control..................................................................................................................... 84
15.3 Application................................................................................................................................. 86
16 FIREWALL................................................................................................................... 88
16.1 Outbound and Inbound Firewall................................................................................................ 88
16.2 Intrusion Detection and DoS Prevention................................................................................... 92
17 MISCELLANEOUS SETTINGS ........................................................................................ 93
17.1 High Availability......................................................................................................................... 93
17.2 PPTP Server ............................................................................................................................. 96
17.3 Service Forwarding ................................................................................................................... 97
17.4 Service Passthrough ............................................................................................................... 100
18 SYSTEM SETTINGS .................................................................................................... 101
18.1 Admin Security ........................................................................................................................ 101
18.2 Firmware Upgrade .................................................................................................................. 104
18.3 Time ........................................................................................................................................ 105
18.4 Email Notification .................................................................................................................... 106
18.5 Remote Syslog........................................................................................................................ 108
18.6 SNMP...................................................................................................................................... 109
18.7 Reporting Server ..................................................................................................................... 111
18.8 Configuration........................................................................................................................... 113
18.9 Flash Management ................................................................................................................. 114
18.10 Reboot..................................................................................................................................... 115
18.11 Ping Test ................................................................................................................................. 116
18.12 Traceroute Test....................................................................................................................... 117
19 STATUS .................................................................................................................... 118
19.1 Device ..................................................................................................................................... 118
19.2 Active Sessions....................................................................................................................... 119
19.3 Client List ................................................................................................................................ 119
19.4 WINS Client............................................................................................................................. 120
19.5 Site-to-Site VPN...................................................................................................................... 120
19.6 UPnP / NAT-PMP.................................................................................................................... 121
19.7 Event Log ................................................................................................................................ 121
19.8 Bandwidth ............................................................................................................................... 122

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APPENDIX A. RESTORATION OF FACTORY DEFAULTS...................................................... 125
APPENDIX B. ROUTING UNDER DHCP, STATIC IP, AND PPPOE......................................... 126
B.1 Routing via Network Address Translation (NAT)........................................................................ 126
B.2 Routing via IP Forwarding .......................................................................................................... 127
APPENDIX C. CASE STUDIES ........................................................................................... 128
C.1 Performance Optimization .......................................................................................................... 128
C.2 Maintaining the Same IP Address throughout a Session ........................................................... 130
C.3 Bypassing the Firewall to Access Hosts on LAN........................................................................ 131
C.4 Inbound Access Restriction ........................................................................................................ 132
C.5 Inbound Access Restriction ........................................................................................................ 133
APPENDIX D. TROUBLESHOOTING.................................................................................. 134
APPENDIX E. PRODUCT SPECIFICATIONS........................................................................ 136
E.1 Peplink Balance 210 and 310..................................................................................................... 136
E.2 Peplink Balance 380 and 390..................................................................................................... 137
E.3 Peplink Balance 580 ................................................................................................................... 138
E.4 Peplink Balance 710 ................................................................................................................... 139
E.5 Peplink Balance 1350 ................................................................................................................. 140

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1Introduction and Scope
The Peplink Balance series provides link aggregation and load balancing across up to seven WAN
connections.
The Peplink Balance 210/310 provides advanced features for small business.
The Peplink Balance 380, 390, 580, 710 and 1350, with a suite of advanced enterprise-class features,
make ideal single-box solutions for medium to large-sized business environments, and allow service
providers to enable highly available multi-network services.
This manual applies to the following Peplink Balance products:
Peplink Balance 210/310 (firmware version v5.1.x)
Peplink Balance 380/390 (firmware version v5.1.x)
Peplink Balance 580 (firmware version v5.1.x)
Peplink Balance 710 (firmware version v5.1.x)
Peplink Balance 1350 (firmware version v5.1.x)
The manual presents how-to set up Peplink Balance, and provides a collection of case studies involving
advanced features of Peplink Balance.
Important Note to Users Upgrading from Firmware 4.7 or below
If your current firmware version is 4.7 or below, please upgrade to 4.8.2 first before upgrading to 5.0.

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2Glossary
The following terms, acronyms, and abbreviations are frequently used in this manual:
Term
Definition
3G 3rd Generation family of standards for wireless communications
DHCP Dynamic Host Configuration Protocol
DNS Domain Name System
EVDO Evolution-Data Optimized
HSDPA High-Speed Downlink Packet Access
GRE Generic Routing Encapsulation
HTTP Hyper-Text Transfer Protocol
ICMP Internet Control Message Protocol
IP Internet Protocol
LAN
Local Area Network
MAC Address Media Access Control Address
MTU Maximum Transmission Unit
MSS Maximum Segment Size
NAT Network Address Translation
PPPoE Point to Point Protocol over Ethernet
QoS Quality of Service
SNMP Simple Network Management Protocol
TCP Transmission Control Protocol
UDP User Datagram Protocol
VPN
Virtual Private Network
VRRP Virtual Router Redundancy Protocol
WAN Wide Area Network
WINS Windows Internet Name Service

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3Product Features
Peplink Balance Series products enable all LAN users to share broadband Internet connections, and
provide advanced features to enhance Internet access. The following is the list of supported features:
3.1 Supported Network Features
3.1.1 WAN
Multiple public IP support (DHCP, PPPoE, Static IP Address, or GRE)
10/100/1000 Mbps Connection in Full/Half Duplex (1000 Mbps Connection is available only
with Peplink Balance 390, 580, 710 and 1350)
USB Mobile Connection (available only with Peplink Balance 380, 390, 580, 710 and 1350)
Drop-in Mode on selectable WAN port with MAC address passthrough
Network Address Translation (NAT) / Port Address Translation (PAT)
Inbound and Outbound NAT mapping
IPsec NAT-T and PPTP packet passthrough
Multiple static IP addresses per WAN Connection
MAC address clone
Customizable MTU and MSS values
WAN connection health check
Dynamic DNS (Supported service providers: changeip.com, dyndns.org, no-ip.org and tzo.com)
3.1.2 LAN
DHCP server on LAN
Static routing rules
Local DNS
3.1.3 VPN
Secure Site-to-Site VPN
VPN load balancing and failover among selected WAN connections
Site-to-Site VPN bandwidth bonding
Ability to route Internet traffic to a remote VPN peer
PPTP server
PPTP and IPsec passthrough
3.1.4 Firewall
Outbound (LAN to WAN) firewall rules
Inbound (WAN to LAN) firewall rules per WAN connection
Intrusion detection and prevention
Specification of NAT mappings
3.1.5 Inbound Traffic Management
TCP/UDP traffic redirection to dedicated LAN server(s)
Inbound link load balancing by means of DNS

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3.1.6 Outbound Policy
Link load distribution per TCP/UDP service
Persistent routing for specified source and/or destination IP addresses per TCP/UDP service
3.1.7 QoS
Quality of Service for different applications and custom protocols
User Group classification for different service levels (available only with Peplink Balance 380,
390, 580, 710 and 1350)
Bandwidth usage control and monitoring on group- and user- level (available only with Peplink
Balance 380, 390, 580, 710 and 1350)
Application Prioritization for custom protocols and DSL optimization
3.2 Other Supported Features
Easy-to-use web-based administration interface
HTTP and HTTPS support for Web Administration Interface
Configurable web administration port and administrator password
Firmware upgrades, configuration backups, Ping, and Traceroute via Web Administration
Interface
Remote web based configuration (via WAN and LAN interfaces)
Remote reporting to Peplink Balance reporting server
Hardware High Availability via VRRP, with automatic configuration synchronization
Hardware backup via LAN bypass (available only with hardware revision 2 of Balance 390,
Balance 580 and 1350)
Read-only user for Web Admin
Built-in WINS server
USB based mobile modem support (available only with Peplink Balance 380, 390, 580, 710 and
1350)
Time server synchronization
SNMP
Email notification
Syslog
SIP passthrough
PPTP packet passthrough
Event Log
Active Sessions
Client List
UPnP / NAT-PMP

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4Package Contents
The contents of Peplink Balance product packages are as follows:
4.1 Peplink Balance 210 / 310
Peplink Balance 210 / 310
Power adapter
Information slip
Rackmount kit
4.2 Peplink Balance 380 / 390 / 580 / 710 / 1350
Peplink Balance 380/390/580/710/1350
Power cord
Information slip
Rackmount kit

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5Peplink Balance Overview
5.1 Peplink Balance 210
5.1.1 Front Panel Appearance
5.1.2 LED Indicators
The statuses indicated by the Front Panel LEDs are as follows:
Power and Status Indicators
Power
OFF – Power off
Green – Power on
Status
OFF – System initializing
Red – Booting up or busy
Orange – Power on self test
Green – Ready state
LAN and WAN Ports
Green LED
ON – 100 Mbps
OFF – 10 Mbps
Yellow LED
Solid – Port is connected without traffic
Blinking – Data is transferring
OFF – Port is not connected
Port Type Auto MDI/MDI-X ports
LAN Ports Power LED
Reset Button
Status LED
WAN Ports

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5.1.3 Rear Panel Appearance
5.1.4 Unit Base Appearance
Serial Number and
LAN MAC Address
Power Connector

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5.2 Peplink Balance 310
5.2.1 Front Panel Appearance
5.2.2 LED Indicators
The statuses indicated by the Front Panel LEDs are as follows:
Power and Status Indicators
Power
OFF – Power off
Green – Power on
Status
OFF – System initializing
Red – Booting up or busy
Orange – Power on self test
Green – Ready state
LAN and WAN Ports
Green LED
ON – 100 Mbps
OFF – 10 Mbps
Yellow LED
Solid – Port is connected without traffic
Blinking – Data is transferring
OFF – Port is not connected
Port Type Auto MDI/MDI-X ports
Reset Button
Power LED
Status LED LAN Ports
WAN Ports

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5.2.3 Rear Panel Appearance
5.2.4 Unit Base Appearance
Serial Number and
LAN MAC Address
Power Connector

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5.3 Peplink Balance 380 / 390
5.3.1 Front Panel Appearance
5.3.2 LED Indicators
The statuses indicated by the Front Panel LEDs are as follows:
Power and Status Indicators
Power LED
OFF – Power off
Green – Power on
Console and USB Ports
Console Port Reserved for engineering Use
USB Ports For connecting a USB based mobile modem.
LAN and WAN Ports (Balance 380)
Green LED
ON – 100 Mbps
OFF – 10 Mbps
Yellow LED
Solid – Port is connected without traffic
Blinking – Data is transferring
OFF – Port is not connected
Port Type MDI ports
LAN Port and WAN Ports (Gigabit ports on Balance 390)
Green LED
ON – 1000 Mbps
OFF – 100/10 Mbps
Yellow LED
Solid – Port is connected without traffic
Blinking – Data is transferring
OFF – Port is not connected
Port Type Auto MDI/MDI-X ports
LCD Display
Console
LCD Controls
LAN Port
Power LED
WAN Ports
USB Ports

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5.3.3 LCD Display Menu
> HA State:Master/Slave
> LAN IP
> VIP
> System Status
> System
> Firmware ver. (shows firmware version)
> Serial number (shows serial number)
> System time (shows current time)
> System up time (shows system uptime since last reboot)
> CPU load (shows current CPU loading, 0-100%)
> LAN
> Status (shows LAN port physical status)
> IP address (shows LAN IP address)
> Subnet mask (shows LAN subnet mask)
> Link status (shows Connected/Disconnected, IP address list)
> WAN1
> WAN2
> WAN3
> VPN status (shows Connected/Disconnected)
> VPN Profile 1
> VPN Profile 2
> …
> VPN Profile n
> Link usage
> Throughput in (shows transfer rate in Kbps)
> WAN1
> WAN2
> WAN3
> Throughput out (shows transfer rate in Kbps)
> WAN1
> WAN2
> WAN3
> Data Transfer’d (shows volume transferred since last reboot in MB)
> WAN1
> WAN2
> WAN3
> Maintenance
> Reboot > Reboot? (Yes/No) (to reboot the unit)
> Factory default > Factory default? (Yes/No) (to restore factory defaults)
> LAN config
> Port speed (shows port speed: Auto, 10baseT-FD,
> LAN 10baseT-HD, 100baseTx-FD, 100baseTx-HD)
> WAN1 NOTE: Balance 390 also has 1000baseTx-FD.
> WAN2
> WAN3

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5.3.4 Rear Panel Appearance
Connector Ports
Power Connector AC input 110/220V
Switch
Power Switch To hold pressing the key for 4 seconds will power down the unit
When the unit is powered off, press it will power on the unit
5.3.5 Unit Label Appearance
Power Connector
Serial Number and
LAN MAC Address
Power Switch

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5.4 Peplink Balance 580
5.4.1 Front Panel Appearance
5.4.2 LED Indicators
The statuses indicated by the Front Panel LEDs are as follows:
Power and Status Indicators
Power LED
OFF – Power off
Green – Power on
Console and USB Ports
Console Port Reserved for engineering Use
USB Ports For connecting a USB based mobile modem.
LAN Port and WAN Ports
Green LED
ON – 1000 Mbps
OFF – 100/10 Mbps
Yellow LED
Solid – Port is connected without traffic
Blinking – Data is transferring
OFF – Port is not connected
Port Type Auto MDI/MDI-X ports
LCD Display
Console
LCD Controls
LAN Port
Power LED
WAN Ports
USB Ports

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5.4.3 LCD Display Menu
> HA State:Master/Slave
> LAN IP
> VIP
> System Status
> System
> Firmware ver. (shows firmware version)
> Serial number (shows serial number)
> System time (shows current time)
> System up time (shows system uptime since last reboot)
> CPU load (shows current CPU loading, 0-100%)
> LAN
> Status (shows LAN port physical status)
> IP address (shows LAN IP address)
> Subnet mask (shows LAN subnet mask)
> Link status (shows Connected/Disconnected, IP address list)
> WAN1
> WAN2
> …
> WAN5
> VPN status (shows Connected/Disconnected)
> VPN Profile 1
> VPN Profile 2
> …
> VPN Profile n
> Link usage
> Throughput in (shows transfer rate in Kbps)
> WAN1
> WAN2
> …
> WAN5
> Throughput out (shows transfer rate in Kbps)
> WAN1
> WAN2
> …
> WAN5
> Data Transfer’d (shows volume transferred since last reboot in MB)
> WAN1
> WAN2
> …
> WAN5
> Maintenance
> Reboot > Reboot? (Yes/No) (to reboot the unit)
> Factory default > Factory default? (Yes/No) (to restore factory defaults)
> LAN config
> Port speed (shows port speed: Auto, 10baseT-FD,
> LAN 10baseT-HD, 100baseTx-FD, 100baseTx-HD)
> WAN1 NOTE: Balance 390 also has 1000baseTx-FD.
> WAN2
> …
> WAN5

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5.4.4 Rear Panel Appearance
Connector Ports
Power Connector AC input 110/220V
Switch
Power Switch To hold pressing the key for 4 seconds will power down the unit
When the unit is powered off, press it will power on the unit
5.4.5 Unit Label Appearance
Power Connector
Serial Number and
LAN MAC Address
Power Switch

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5.5 Peplink Balance 710
5.5.1 Front Panel Appearance
Status indicated in the Front Panel is as follows:
Console Port
Console Port Reserved for engineering Use
USB Ports For connecting a USB based mobile modem.
LAN Port and WAN Ports 1 to 3 (Gigabit Ethernet)
Green LED
ON – 1000 Mbps
OFF – 100/10 Mbps
Yellow LED
Solid – Port is connected without traffic
Blinking – Data is transferring
OFF – Port is not connected
Port Type Auto MDI/MDI-X ports
WAN Ports 4 to 7 (Fast Ethernet)
Green LED ON – 100 Mbps
OFF – 10 Mbps
Yellow LED
Solid – Port is connected without traffic
Blinking – Data is transferring
OFF – Port is not connected
Port Type MDI ports
LED Indicator
Power LED OFF – Power off
ON (Green) – Power on
LCD Display
Console Port
LCD Controls
WAN Port
LAN Ports
Power LED
USB Ports