Phenix Technologies PM15-2 User guide

OPERATIONS AND APPLICATIONS MANUAL
MODEL NUMBER PM15-2/PM15-4
15 kV DC HIGH POTENTIAL TESTER
WITH MEGOHMMETER
Version 1.0

TABLE OF CONTENTS
Section Number
DANGER
PRODUCT INFORMATION 1
-SAFETY AND CAUTION NOTES
-DESCRIPTION
-SPECIFICATIONS
CONTROLS AND CONNECTIONS 2
-FRONT PANEL CONTROLS AND METERS
-INPUT/OUTPUT CONNECTIONS
SET UP AND OPERATION INSTRUCTIONS 3
-INSTALLATION
-TEST LEAD CONNECTIONS
-OPERATION
SCHEMATIC 4
PARTS LIST 5
PARTS ORDERING INFORMATION 6
RETURNED MATERIAL 7

GENERAL SAFETY PRECAUTIONS


HIGH VOLTAGE
This equipment is capable of providing POTENTIALLY LETHAL VOLTAGES!
Improper operation or test practices may result in injury or death to the
operator or surrounding personnel.
The operation of High Voltage test equipment should only be performed by
personnel familiar with HIGH VOLTAGE testing and safety procedures. The
operator of this equipment must be aware of all hazards associated with High
Voltage testing. The operator is responsible for himself and others in close
proximity of the testing area.
Some General Safety Practices for working with High Voltage Test Equipment
have been listed below for your reference.
Become familiar with your instrument before performing an actual test
Know your work area, check that all circuits are de-energized and locked
out.
Never work alone; always work with another qualified worker.
Mark off entire work area with barriers and warning tape.
Make all personnel aware of your testing activities.
Be aware of dangerous conditions that may arise from energizing a test
specimen.
Never modify test equipment, modifications to equipment could introduce
an unknown hazard or hinder a designed-in safety feature.
DO NOT operate damaged equipment. Remove power, and do not use
the equipment until safe operation can be verified by service-trained
personnel.
Phenix Technologies, Inc. assumes no liability for unsafe or improper use of test
equipment.

1-1
PRODUCT INFORMATION
CAUTION: Contact with the test leads on this equipment can cause
harmful or fatal electrical shock. Do not touch test leads while a test is in
process.
SAFETY AND CAUTION NOTES
1. Contact with the test leads on this equipment can cause harmful or fatal electrical shock. Do
not touch test leads while a test is in process.
2. Insure that the unit is properly grounded before proceeding with a test.
3. Turn the unit off before reaching inside. Damage to the unit and hazardous shock to
personnel will result if this procedure is not followed.
4. Insure that the equipment to be tested is de-energized and properly isolated.
5. Insure that the equipment to be tested has been properly grounded using a high voltage
grounding stick and rubber gloves.
6. Insure that barriers and warning signs are erected in order that personnel in the test area are
protected. Use an assistant operator where appropriate to keep non-essential personnel
away from the test site.
7. When testing cables, the conductors at the distant end should be isolated from each other
and taped.
8. When testing a faulted cable, it is advisable to first make an insulation resistance
measurement before proceeding with the high voltage test.
9. Use care to avoid damaging the unit during disassembly and re-assembly procedures.
10. This unit should only be operated by someone familiar with high voltage testing and safety
procedures.
DESCRIPTION
The PM15-2/PM15-4 unit is capable of producing regulated voltages as high as 15 kV DC into a
variety of insulated electrical apparatus. The unit will measure leakage current flow through (or
insulation resistance levels of) the ground insulation of the test sample. Leakage current as low
as .01 microamperes DC and as high as 2,000 microamperes (4,000A - PM15-4) DC can be
read directly from the units front panel meter. Insulation resistance values up to 3,000,000
megohms may also be read directly at test voltages of 5, 10 or 15 kV DC.

1-2
PRODUCT INFORMATION
The unit incorporates an overcurrent trip circuit which will instantly de-energize the high voltage
power supply if such a condition is encountered. The level of sensitivity at which trip-out will occur
is controlled by the front panel adjustment labeled “Min-Max”. The trip setting can be as low as
10% or as high as approximately 110% of full scale reading. Overcurrent trip is indicated by an
audible alarm. Unit will go into current limiting state at approximately 110% of full current output
rating. If range switch is in highest setting and current trip is not set low enough, no current trip
will occur even if output is shorted.
SPECIFICATIONS
Description:
DC High Potential Tester with Megohmmeter
Primary Application:
Dielectric withstand testing and insulation resistance measurement of motors, cables, and
transformers.
Input:
120 Volts AC, 50/60 Hz, single phase, 1 Amp
or
220 Volts AC, 50/60 Hz, single phase, .5 Amps
Output:
Regulated 0-15 kV DC, continuously adjustable with manual control.
0-2mA (PM15-2) 0-4mA (PM15-4) Negative Output, Positive Ground
Voltmeter:
2%, 3.5”, analog meter, 0-7.5/15 kV
Currentmeter/Megohmmeter:
2%, 3.5”, analog meter,
0-.5/5/50/500/5,000 microamperes DC
Megohms at 5kV DC Megohms at 10kV DC
PM15-2 2.5-100/1,000/10,000/100,000/1,000,000 5-
200/2,000/20,000/200,000/2,000,000
PM15-4 1.25-100/1,000/10,000/100,000/1,000,000 2.5-
200/2,000/20,000/200,000/2,000,000
Megohms at 15kV DC
PM15-2 7.5- 300/3,000,30,000/300,000/3,000,000
PM15-4 3.75–300/3,000/30,000/300,000/3,000,000
Termination:
Input: Standard modular 3-wire cord mating to fused input module
High Voltage: 10’ attached cable with clip and insulator
Return: 10’ separate cable with insulated clip
Ground: 10’ separate cable with clip
Dimensions:
18” W x 11” D x 11.5” H (457 mm W x 279 mm D x 292 mm H)
Weight:
120 VAC
220 VAC
PM15-2
15 lbs. (6.8 kg)
16 lbs. (7.3 kg)
PM15-4
17.5 lbs. (7.9 kg)
18.5 lbs. (8.4 kg)

2-1
CONTROLS AND CONNECTIONS
FRONT PANEL CONTROLS AND METERS
Power On:
When depressed and locked, this illuminated pushbutton switch (green lens) supplies
power to all unit components with the exception of the high voltage power supply.
Voltage Control:
Clockwise rotation of this control increases the unit’s output voltage. The unit’s output
range is 0-15,000 volts DC. This control must be returned to the “0” (full counter
clockwise position) before a test can be initiated if either the “Power” or “High Voltage”
switches have been previously disengaged, or if an overcurrent condition has been
encountered.
High Voltage:
When depressed and locked, this illuminated pushbutton switch (red lens) supplies power
to the unit’s high voltage power supply, if voltage control is set at “0”. If voltage control is
not set at zero, high voltage will not activate and buzzer will sound until voltage control is
returned to zero.
Currentmeter-Megohmmeter:
The currentmeter range is selected by the five position rotary switch. The switch setting
indicates the full scale current of the currentmeter and the megohmmeter multiplier. The
table below shows the full scale currentmeter range with each switch setting.
Switch Setting
Currentmeter Ranges
PM15-2
PM15-4
.5 microamps
0-.5 microamps
0-.5 microamps
5 microamps
0-5 microamps
0-5 microamps
50 microamps
0-50 microamps
0-50 microamps
500 microamps
0-500 microamps
0-500 microamps
5,000 microamps
0-2,000 microamps
0-4,000 microamps
The megohm multiplier is selected by the same five position switch as the currentmeter
range. This allows direct megohm readings at 5 and 10 kV. In order to read megohms
directly, the kilovolt meter must be set to either 5 or 10 kV. The megohms are then read
from the right hand meter, megohms at 10 kV on the top scale and megohms at 5 kV on
the middle scale. The table below shows the megohm range for each switch setting and
kilovolt range.
2-2

CONTROLS AND CONNECTIONS
FRONT PANEL CONTROLS AND METERS (continued)
Megohmmeter Ranges
Switch Setting
5 kV
10 kV
15 kV
x10K
10,000 –1,000,000 M
20,000 –2,000,000 M
30,000-3,000,000 M
x1K
1,000 - 100,000 M
2,000 –200,000 M
3,000-300,000 M
x100
100 –10,000 M
200 –20,000 M
300-30,000 M
x10
10 –1,000 M
20 –2,000 M
30 - 3,000 M
x1
(PM15-2)
2.5 –100 M
5 –200 M
7.5 –300 M
x1
(PM15-4)
1.25 –100 M
2.5 –200 M
3.75 –300 M
Voltmeter Range:
This two position rotary switch scales the DC kilovolt meter. When the switch is rotated to
“7.5”, the kilovolt meter range is 0-7.5 kV and the lower black scale is read in order to
determine output voltage. When the switch is rotated to “15”, the kilovolt meter range is
0-15 kV and the upper scale is read in order to determine output voltage.
Current Trip:
This control, located below the currentmeter range select switch, allows the operator to
set the level of leakage current measured by the instrument before high voltage shutdown
occurs. At its highest level (full clockwise) approximately 110% of full scale current will be
allowed. At its lowest level (full counterclockwise) approximately 10% of full scale current
will be allowed before shutdown.
Guard:
The guard function is selected by a push button switch. When the guard switch is
unlatched (non-illuminated), leakage current or insulation resistance values associated
with the “Ground” terminal will be measured. When the switch is depressed to “Guard”
(illuminated), leakage current or insulation resistance associated with the “Ground”
terminal will not be measured. The low potential or return side of the test specimen
must be isolated from ground to use the guard function.
Fuses: The protective fuses are contained in the AC power module.

2-3
CONTROLS AND CONNECTIONS
INPUT/OUTPUT CONNECTIONS
Return:
Leakage current or insulation resistance values associated with this terminal is measured
by the “DC Microammeter”. The low potential side of the test specimen should be
connected to this terminal (red cable provided). When guard is not activated (switch not
depressed), the return terminal is connected internally to ground. All currents associated
with return and ground will pass through the current meter. When guard is activated
(switch depressed), return is isolated from ground and only currents associated with
return will be measured. The test specimen low potential side must be isolated from
ground in order to measure currents to return in guard mode.
Ground:
This terminal is to be connected to the facility ground (black cable provided). Leakage
current or insulation resistance values associated with this binding post terminal may be
either measured by the “DC Microammeter” (guard switch not depressed) or bypassed
around the “DC Microammeter” (guard switch depressed) depending on the state of the
guard switch.
If the low potential side of the test specimen connected to Return can not or will
not be isolated from ground, guard mode can not be used or the current meter will
not function properly.
Output:
This test lead with clip and insulation boot supplies the units high voltage output to the
apparatus under test.
AC Power Module:
The provided AC input cable plugs in here to provide AC power to the unit. The module
also contains the protective fuses for the unit.

3-1
SET UP AND OPERATION INSTRUCTIONS
SET UP
Set up the unit as follows:
1. Turn the main “Power” switch off (push button out position, non-illuminated).
2. Turn the “High Voltage” power switch off (push button out position, non-illuminated).
3. Make necessary grounding connections.
4. Set all switches and controls present on your unit as listed below for initial start-up:
“Voltage Control” 0 (zero)
“Ammeter/Megohm” Range 1/5000
“KV Meter” 15 kV (or desired range)
“Current Trip” Mid-range
5. Assure that test specimen is non-energized, discharged, and properly isolated before
proceeding.
Connect the test leads to the specimen to be tested. See Test Lead Connections section for
information on how to connect the test leads.
6. Connect the “AC Line” cord to the power module and to the appropriate “AC Power Source”
(see unit specification tag; either 120V, or 220V).
TEST LEAD CONNECTIONS
An understanding of the function of the two current return terminals (“Return” and “Ground”) on
the unit will allow the operator to properly connect the test leads for a variety of configurations.
The following points should be kept in mind when determining the proper connections for a given
test requirement:
Assure that test specimen is non-energized, discharged and properly isolated before
connecting test leads.
1. Always attach the “High Voltage Test Lead” to the “High Potential Side” of the test specimen.
2. Any current flowing through the test lead attached to the “Return” terminal on the unit will
always be measured by the “DC Microammeter” if the “Guard” switch is in its out position
(non-illuminated).

3-2
SET UP AND OPERATION INSTRUCTION
TEST LEAD CONNECTIONS (continued)
3. Any current flowing through the test lead attached to the “Return” terminal on the unit will
always be measured by the “DC Microammeter” if the “Guard” switch is activated
(illuminated), unless the specimen return is not isolated from ground in which case the
currentmenter will be inoperative. .
4. Current flowing through the test lead attached to the “Ground” terminal on the unit will be
measured by the “DC Microammeter” only when the “Guard” switch is not activated (non-
illuminated). Ground current associated with the “Ground” terminal will not be measured
when the “Guard” switch is activated (illuminated).
5. To use the “Guard” mode (switch depressed, illuminated), the specimen must be isolated
from ground. If the low potential side of the specimen will not or can not be isolated from
ground, the “Guard” mode cannot be used.
OPERATION
1. Turn the unit on by pressing the “Power” switch. The switch will illuminate and remain
recessed. There will be a normal short delay in illumination of the switch after it is depressed.
2. Set “Voltage Control” to zero. Energize the high voltage power supply by pressing the “High
Voltage” power switch. The switch will illuminate and remain recessed.
NOTE: If the “Voltage Control” has not been set to “Zero”, the overcurrent alarm will sound.
To silence this alarm insure that the voltage control is in its full counter-
clockwise position. When fully set to “Zero” it will click into place.
3. Rotate the “Voltage Control clockwise until the desired test voltage is observed on the
“Kilovolt” meter. Maintain output voltage at the desired level for the required amount of time.
If the test was initiated on the “15” scale and a more accurate voltage reading is required (7.5
kV or below), select “7.5” on the “KV Meter” range switch.
NOTE: If an overcurrent condition is encountered before required test voltage is reached and
it is desirable to achieve a higher test voltage, adjust the “Min-Max” to a more clockwise
position. Restart “Voltage Control” at “Zero”.
4. Observe and record the resultant leakage current or insulation resistance value on the
“Microamperes/Megohms” meter. If no current reading is indicated, select a lower sensitivity
range until an observable reading is obtained at less than full scale on the “DC Micro-
amperes/Megohms” meter.
NOTE: The megohmmeter is scaled to read megohms directly at three test voltages; 5 kV
(lower megohm scale), 10kV (mid scale) and 15 kV (upper megohm scale). If any other test
voltage is used, the megohm reading must be taken by dividing the voltage read on the
kilovolt meter by the current on the DC microamperes meter.

3-3
SET UP AND OPERATION INSTRUCTIONS
OPERATION (continued)
Example: If 2kV is read on the voltmeter and you are drawing 50 A, the resistance
would be 40 megohms.
Formula: V = R 2000V = 40,000,000
I .00005A
NOTE: Be sure that the “Guard” switch is in the desired position. Certain test conditions may
require that leakage currents associated with the “Ground” post be measured by the
microammeter.
5. When testing is completed, return the “Voltage Control” to its zero (0) or fully counter-
clockwise position, the control knob will click into position.
6. Observe that the “Kilovolt” meter indicates zero (0) output.
7. Turn off the high voltage power supply by depressing the “High Voltage” power switch.
Observe that this switch is no longer illuminated and is in its out position.
8. Turn the unit off by depressing the “Power” switch. Observe that this switch is no longer
illuminated and that it is in its out position.
Use discharge or shorting stick on test specimen before disconnecting cables.
9. If continued testing is required, return to step 1 above.
NOTE: Further testing cannot be accomplished once either or both of the power switches
have been disengaged unless the “Voltage Control” has been reset to its zero or full counter-
clockwise position.

3-4
SET UP AND OPERATION INSTRUCTIONS
NOTES CONCERNING THE USE GUARD AND GROUND
NORMAL MODE CONFIGURATION
In this configuration the Return and Ground is connected together with an external jumper or a
switch internal to the Test Set, depending on the design. Nothing is connected to the Guard.
Both stray leakage to earth ground and leakage through the Test Specimen is indicated on the
current meter. This configuration should be used if it is not possible to isolate the return side of
the Test Specimen from earth ground.
HIGH VOLTAGE
TRANSFORMER
Amp
Guard
Ground
Return
Ground
Test
Specimen
Stray
Leakage
High
Side
Return or Low
Side

3-5
SET UP AND OPERATION INSTRUCTIONS
GUARD MODE CONFIGURATION
In this configuration the Guard and Ground is connected together with an external jumper or a
switch internal to the Test Set, depending on the design. Any current associated with the Return
is indicated on the current meter. Any current associated with the Guard bypasses the current
meter. Leakage current through the test specimen is indicated on the current meter. Stray
leakage to earth ground is not indicated on the current meter. This configuration can not be used
if it is not possible to isolate the return side of the Test Specimen from earth ground.
HIGH VOLTAGE
TRANSFORMER
Amp
Guard
Ground
Return
Ground
Test
Specimen
Stray
Leakage
High
Side
Return or Low
Side

4-1
SCHEMATIC
Drawing Number Description
9109080 PM15-2

5-1
PM15-2/PM15-4 PARTS LIST
Qty.
Phenix
Stock #
Item
Description
Mfg./Part Number
9109080
PM15-2 Complete Assembly
9109081
PM15-4 Complete Assembly
MECHANICAL
1
2100513
CASE
Case, Carrying, HD Polyethylene
Gemini GHO815RP-2,
Phenix Custom
1
40400030
PANEL
Panel, Divider, Chassis/Case
Phenix
1
40400031
BRACKET
Bracket, Front Panel to H.V. Panel
Phenix
1
N.P.N.
BRACKET
Bracket, Fiberglass Channel, Power Supply
Phenix
1
N.P.N.
PANEL
Panel, Fiberglass, H.V.
Phenix
1
42000014
PANEL
Panel, Front, Control/Metering
Phenix
CABLES/LEADS
1
1077170
CORD
Cord, Input Power, Right Angle
Newark 37F3354
*1
30070002
CABLE
Cable, H.V. Output, w/Insulated Clip
(RG58C/U)
1
30080004
LEAD
Lead, Return Test (Red) w/Insulated Clip
1
30080005
LEAD
Lead, Ground (Black), w/Insulated Clip
HIGH VOLTAGE COMPONENTS
1
1748200
R37
Resistor, 6W, 75M
EBG
1
1590171
H.V. POWER
SUPPLY
Power Supply, 15kV-2mA (PM15-2)
Ultravolt 15A24-N30-E-
T0B6
1
1590174
H.V. POWER
SUPPLY
Power Supply, 15kV-4mA (PM15-4)
Ultravolt 15C24-N60-E-
T0B6
ELECTRICAL PARTS/COMPONENTS
1
1152590
Module, Power Entry –Corcom 6VM1
Newark
4
1350104
Spacer/Standoff, 6-32X1/2"
Newark 67F4119
1
1351100
BINDING POST
Binding Post, Ground, Black
1
1351102
BINDING POST
Binding Post, Return, Red
*2
1603702
F1, A&B
Fuse, 2A, GDC
Newark 216.200
*3
1420145
LAMP
Lamp, Guard, High Voltage, Power, 28V
EAO 31-963.2
1
1422150
LENS-RED
Lens, Red, High Voltage Lamp
EAO 31-903.2
1
1422151
LENS-GREEN
Lens, Green, Power On Lamp
EAO 31-903.5
1
1422152
LENS-YELLOW
Lens, Yellow, Guard Lamp
EAO 31-903.4
*2
1501012
M1,M2
Voltmeter, Currentmeter, 50A, 3 ½”
Modutec T3S-DUA-050
1
N.P.N.
M1
Scale, Currentmeter
Phenix
1
N.P.N.
M2
Scale, Voltmeter
Phenix
1
1590170
POWER SUPPLY
24V
Power Supply, 24VDC, 2.5A
PSA-60-124
Phihong
1
1761092
R32
Linear Pot., 10K, 1 Turn - Current Trip
Mouser 31VA401
1
1355305
R32 KNOB
Knob for Current Trip Pot.
1
1761960
R36
100k Linear Pot w/Switch –Voltage Control
Farnell 106-478

5-2
PM15-2/PM15-4 PARTS LIST continued
1
N.P.N.
R36 KNOB
Knob, Raise Voltage
Phenix
1
1860260
SW1
Switch, Main Power, Lighted, Latching 1 Pole
EAO 31-261
1
1860265
SW5
Switch, Guard, Lighted, Latching 2 Pole
EAO 31-262
2
1355310
SW3,SW4
KNOBS
Knobs for Voltmeter, Currentmeter Range
Switches
2
1863040
SW3,SW4
Switch, Range, Voltmeter, Currentmeter, 2
Pole, 2-6 Pos.
PA2002
1
3111696
CKT. BOARD
ASSY.
PCB 1169 PM15 Control Board Assembly
Phenix
PARTS –PCB 1169 CIRCUIT BOARD
1
1424015
B1
Buzzer, Intervox, 24V, 35mA, BS2316P-24C
Allied 623-1906
1
1093175
C1
Capacitor, .27f, 50 VDC
Digikey P4530-ND
1
1095800
C2
Capacitor, 10f, 20V
Newark 47F386
2
1092050
C3,C9
Capacitor, .01f, 1kV
Newark 18F2727
2
1098470
C4,C5
Capacitor, Electrolytic, 470uf, 35V
Newark 95F2430
2
1095825
C8,10
Capacitor, Electrolytic, 10uf, 25V
Newark 18F154
1
1094438
C13
Capacitor, 2.2f, 50V
Newark 29F027
2
1152285
CON1,4
Connector, 8 Pin, Red
Allied 512-3243
2
1152286
CON1,4
Connector, Board, 8 Pin
Allied 512-3306
5
1152260
CON2,3,6,7,9
Connector, 4 Pin, Red
Allied 512-3239
5
1152261
CON2,3,6,7,9
Connector, Board, 4 Pin
Allied 512-3302
1
1152230
CON8
Connector, 12 Pin, Red
AMP-1-640440-2
1
1152231
CON8
Connector, Board, 12 Pin
AMP-1-640454-2
6
1780025
DI-6
Diodes
Digi-Key 1N4007
1
1701033
K1
Relay, 2 Pole, 120 VDC
1
1701323
K2
Relay, 4 Pole, RY4S-UDC24V, IDEC
Scott
1
1157340
K2 Socket
Socket, 4 Pole, Printed Circuit
Newark 23N3605
1
1700920
K3
Relay, 2 Pole, 12VDC, Omron G5A-237P
Digi-Key Z707-ND
1
1111692
PCB
Printed Circuit Board, Control
Phenix
1
1794005
Q1
Voltage Regulator, +12V, MC78M12CT
1
1794006
Q2
Voltage Regulator, -12V, LM320T-12
1
1803100
Q3
C106D SCR
Allied 858-2057
2
1723300
R1,R26
Resistor, 68k, .5W, 1%
2
1761090
R2,30
Resistor, 10 k, Type 43P Pot.
Newark 12F4409
3
1761502
R3,20,27
Resistor, 50 k, Type 43P Pot.
Newark 12F4411
1
1722615
R6
Resistor, 20 k, .25W, 1%
1
1734050
R7
Resistor, 49.9 k, .25W, 1%
4
1722082
R10,11,33,39
Resistor, 1 k, .25W, 1%
1
1760050
R14
Resistor, 50 , Type 43P Pot.
Newark 12F4402
1
1720201
R15
Resistor, 180 , .5W, 1%
1
1760900
R16
Resistor, 1 k, Type 43P
Newark 12F4406
1
1722075
R17
Resistor, 1.5 k, .5W, 1%
1
1761052
R18
Resistor, 5 k, Type 43P
Newark 12F4408

5-3
PM15-2/PM15-4 PARTS LIST continued
1
1722300
R19
Resistor, 18 k, .5W, 1%
1
1722635
R21
Resistor, 180 k, .25W, 1%
1
1762950
R22
Resistor, 1 m, Type 43P
Newark 12F4416
1
1735140
R23
Resistor, 1.5 m, .25W, 1%
1
1722587
R24
Resistor, 22 k, .25W, 1%
1
1734110
R25
Resistor, 110 k, .25W, 1%
1
1722080
R29
Resistor, 2.2 k .5w, 12
2
1722600
R31,38
Resistor, 10 k, .25W, 1%
1
1720180
R34
Resistor, 100 , .25W, 1%
1
1894335
T1
Transformer, ST4-24
Newark 01F027
5
1356300
TP1-5
Test Points, Minwrap, T68A
Newark 34F1218
3
1158008
U1-3 Sockets
Socket, 8 Pin, IC
Newark 14F2700
2
1790100
U1,3
Operational Amplifier
CA3140E
1
1794493
U2
Voltage Comparator
Digi-Key
LM311N/LM311CN
2
1606130
Z1,3
Movistor
V567A2
2
1780063
Z2
Transorb, 10V
1N6273A

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PARTS ORDERING INFORMATION
Replacement parts are available from Phenix Technologies, Inc.
Changes to Phenix Technologies' products are sometimes made to accommodate improved
components as they become available, and to give you the benefit of the latest technical
improvements developed in our Engineering Department. It is, therefore, important when ordering
parts to include the serial number of the unit as well as the part number of the replacement part.
When your purchase order is received at our office, a representative of Phenix Technologies will
contact you to confirm the current price of the part being ordered. If a part you order has been
replaced with a new or improved part, an Applications Engineer will contact you concerning any
change in part number.
Your order for replacement parts should be sent to:
Replacement Parts Department
Phenix Technologies, Inc.
75 Speicher Drive
Accident, Maryland 21520