Pima Wireless AlarmView User manual

AlarmView
Wireless Intruder Alarm System with
Visual Verification
Installation Guide
System version 2.08.38

AlarmView Installation Guide
1
Table of contents
1Introduction........................................................................................... 5
1.1 Graphic conventions .................................................................................... 5
1.2 Features..................................................................................................... 5
1.3 Specifications.............................................................................................. 6
1.3.1 Wireless network ................................................................................... 7
1.3.2 Communication...................................................................................... 7
1.3.3 Physical and electric attributes................................................................. 8
2Quick Reference ..................................................................................... 9
2.1 System components .................................................................................... 9
2.2 Control Panel overview............................................................................... 10
2.2.1 Key definition ...................................................................................... 10
2.2.2 Main LCD display.................................................................................. 11
2.2.3 Activity messages ................................................................................ 11
2.2.4 Icons .................................................................................................. 11
2.2.5 Sound indicators .................................................................................. 12
2.2.6 LED indicators ..................................................................................... 12
2.3 INFO screen - system status....................................................................... 13
3System Installation .............................................................................. 14
3.1 Inserting the SIM card ............................................................................... 14
3.2 Connecting the backup battery.................................................................... 14
3.3 Mounting the Control Panel......................................................................... 15
3.4 Mounting the backplate .............................................................................. 15
3.4.1 Back tamper (order option) ................................................................... 16
3.5 Connecting external antenna (order option).................................................. 16
3.6 Connecting the AC adapter ......................................................................... 16
3.7 Connecting standalone wired siren .............................................................. 17
3.8 Closing the Control Panel ........................................................................... 17
4Setup and Programming ...................................................................... 18
4.1 Overview.................................................................................................. 18
4.2 The Installer menu’s map ........................................................................... 18
4.3 Accessing the menus ................................................................................. 19
4.4 Default passwords ..................................................................................... 19
4.4.1 Resetting to factory default passwords.................................................... 19
5Options menu....................................................................................... 20
5.1 Global settings .......................................................................................... 20
5.2 Zone bypass ............................................................................................. 20
5.3 User contacts............................................................................................ 21
6Event Log menu ................................................................................... 22
6.1 The log screen .......................................................................................... 22
6.1.1 Log entry examples .............................................................................. 22
7Service menu ....................................................................................... 23
7.1 Tests ....................................................................................................... 23
7.1.1 Zone test ............................................................................................ 23
7.1.2 External Siren...................................................................................... 24
7.1.3 Built-in siren test ................................................................................. 24
7.1.4 Communication.................................................................................... 24
7.1.5 System self-test................................................................................... 25
7.2 Enable programming (Master user only)....................................................... 25
7.3 Viewing the system’s version ...................................................................... 26

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AlarmView Installation Guide
7.4 System reset ............................................................................................ 26
8Passwords menu .................................................................................. 27
8.1 Installer ................................................................................................... 27
8.1.1 Access mode ....................................................................................... 27
9Set Clock menu .................................................................................... 28
9.1 Time........................................................................................................ 28
9.2 Date ........................................................................................................ 28
10 Programming menu ............................................................................. 29
10.1 Zones/Peripherals ..................................................................................... 29
10.1.1 Zones ................................................................................................. 29
10.1.2 Visual zones ........................................................................................ 31
10.1.3 Key fobs/wireless keypad...................................................................... 32
10.1.4 Panic button ........................................................................................ 32
10.1.5 External siren ...................................................................................... 33
10.1.6 Built-in siren........................................................................................ 34
10.2 User contacts............................................................................................ 34
10.2.1 System name ...................................................................................... 35
10.2.2 Contact 1-4 ......................................................................................... 35
10.2.3 Event reporting.................................................................................... 35
10.3 CMS contacts............................................................................................ 36
10.4 Communication (cellular operator)............................................................... 38
10.5 System options ......................................................................................... 38
10.5.1 Entry/Exit delay ................................................................................... 38
10.5.2 Arm/Disarm ........................................................................................ 39
10.5.3 PGM output ......................................................................................... 40
10.5.4 Trigger inputs ...................................................................................... 41
10.5.5 Remote access..................................................................................... 41
10.6 Factory defaults ........................................................................................ 42
10.6.1 Return to defaults ................................................................................ 42
10.6.2 Clear Passwords................................................................................... 42
10.6.3 Clear zones ......................................................................................... 43
10.6.4 Initialize all ......................................................................................... 43
10.7 Local programming.................................................................................... 43
10.8 Firmware upgrade ..................................................................................... 44
11 Stop Communication menu .................................................................. 45
12 Operating Instructions......................................................................... 46
12.1 Arming options and behavior ...................................................................... 46
12.2 Arming the system .................................................................................... 46
12.3 Disarming ................................................................................................ 46
12.4 Other arming/disarming options.................................................................. 47
12.4.1 Using a key fob.................................................................................... 47
12.4.2 Using external wireless keypad .............................................................. 47
12.4.3 Force arm ........................................................................................... 47
12.5 Operating the system remotely ................................................................... 47
12.5.1 Operating by SMS messages ................................................................. 47
12.5.2 Operating by smartphone app ............................................................... 48

AlarmView Installation Guide
3
Appendixes
Appendix A System layout options ........................................................... 49
A.1 The AlarmView alarm system...................................................................... 49
A.2The Guardian alarm system ........................................................................ 50
A.3 The AVR Alarm Visual Reporter ................................................................... 51
A.4 PIMA Wireless product comparison .............................................................. 51
Appendix B Selected Wireless Peripherals ............................................... 52
B.1 SmartView PIR/Camera.............................................................................. 52
B.2 OutView Camera ....................................................................................... 53
B.3 PIR-S Wireless PIR detector & PIR-P Wireless Pet-Immune PIR detector........... 56
B.4 DCM Wireless magnetic door contact ........................................................... 59
B.5 KF-1/KF-2 Remote control key fobs ............................................................. 62
B.6 RWK Wireless keypad ................................................................................ 64
Appendix C Maintenance & Troubleshooting ............................................ 66
C.1 Cleaning the LCD screen ............................................................................ 66
C.2 Replacing the Control Panel’s battery ........................................................... 66
C.3 Replacing the SmartView battery................................................................. 66
Appendix D Glossary of terms .................................................................. 67
Appendix E SMS confirmation messages.................................................. 68
Appendix F Limited Warranty .................................................................. 69
Appendix G Declaration of Conformity ..................................................... 70
Appendix H DNV Certificate of Conformity ............................................... 71
Figure index
Figure 1. The Control Panel ........................................................................................... 9
Figure 2. The Control Panel keys .................................................................................. 10
Figure 3. Control Panel’s back side................................................................................ 10
Figure 4. The LCD display and buttons .......................................................................... 11
Figure 5. INFO screen example .................................................................................... 13
Figure 6. External siren wiring scheme .......................................................................... 17
Figure 7. The AlarmView system layout ......................................................................... 49
Figure 8. Alarm Visual verification ................................................................................ 49
Figure 9. Remote Look-in ............................................................................................ 50
Figure 10. Guardian system layout ................................................................................. 50
Figure 11. AVR system layout ........................................................................................ 51
Figure 12. SmartView PIR/Camera ................................................................................. 52
Figure 13. PIR dtection range ........................................................................................ 52
Figure 14. The OutView camera ..................................................................................... 53
Figure 15. The OutView parts ........................................................................................ 54
Figure 16. Wireless PIR/Pet-Immune detector .................................................................. 56
Figure 17. Wireless magnetic door contact....................................................................... 59
Figure 18. Remote control key fobs ................................................................................ 62
Figure 19. Remote Wireless Keypad................................................................................ 64
Figure 20. Removing the bracket.................................................................................... 66
Figure 21. Replacing the SmartView battery.................................................................... 66

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AlarmView Installation Guide
NOTICE AND DISCLAIMER
This guide is intended to assist installers and operators in the safe and efficient
installation and use of the system described herein.
Before attempting to install and use the system, the installer must read this guide
and become familiar with all safety requirements and operating procedures.
The system must not be used for purposes other than those for which it was designed.
The use of the software associated with the system is subject to the terms of the
license provided as part of the purchase documents.
PIMA Electronic Systems Ltd.’s exclusive warranty and liability is limited to the
warranty and liability statement provided in the AlarmView peripherals guide.
This guide describes the maximum configuration of the system with the maximum
number of functions, including future options. Therefore, not all functions described
in this guide may be available in a specific system.
Warnings are given for situations and circumstances in which a possible hazard
can arise.
Cautions are given for situations or circumstances in which the system can possibly
be damaged.
Notes are given for situations that require special attention, or to improve the
operating procedure.
Incorrect operation, or failure of the operator to effectively maintain the system,
relieves the manufacturer (and seller) from all or any responsibility for consequent
noncompliance, damage, or injury.
The text and graphics contained in the guide are for the purpose of illustration and
reference only. In no event shall manufacturer be liable for any special, direct,
indirect, incidental, consequential, exemplary or punitive damages (including,
without limitation, any and all damages from business interruption, loss of profits or
revenue, cost of capital or loss of use of any property or capital or injury).

1: Introduction
AlarmView Installation Guide
5
1Introduction
This guide is designed to assist you throughout the installation of PIMA Wireless AlarmView
Wireless Intruder Alarm System, with the Visual Verification capability.
PIMA Wireless products currently include the Guardian alarm system and the AVR visual add-on,
as well as their various peripherals. These systems are easy to install, plug-n-play, and provide
wireless intruder alarm capabilities, with or without visual-verification & optional remote Look-in,
with a built-in GPRS/GSM communication modem.
Suitable for residential and small business applications, they present a comprehensive solution for
security and personal safety.
The AlarmView’s unique offering is in its ability to incorporate SmartView PIR detectors/Cameras,
that combine movement detection and image capturing, as well as OutView cameras and a wide
range of regular detectors, providing a comprehensive Security and Personal safety solution.
Upon an alarm event, both the event and images are transmitted wirelessly to the system’s
Control Panel; the event code + 3 images are sent over GPRS/GSM network, directly to the
Monitoring Station and optionally to the user’s mobile phone.
1.1 Graphic conventions
Icon
Description
Note
Important note
Caution
Issues that may cause system malfunctions
Warning
Issues that may cause damage to the system or actual bodily harm
Master User
Menus accessed with the Master password
Installer
Menus accessed with the Installer password
Remote Access
Menus that can be accessed remotely
1.2 Features
The AlarmView system offers:
A range of wireless peripherals such as movement/smoke detectors, panic buttons, remote
keypads, key fobs, door contacts, etc.
Alarm & Visual notification to the end-user, by mobile phone or email
Image request by (predefined) mobile phone from each camera, plus the ability to control the
system remotely
“Matched field-of view”between detector and camera, with no dead spots
Flash correction in low light
High quality color images

1: Introduction
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AlarmView Installation Guide
Alarm event reporting:
ContactID, SIA Protocols over SMS/GPRS-IP
Images - Visual transmission over MMS/Email/GPRS
MMS (Multimedia Messaging Service) service requires Internet plan and costs
money, including text messages sent via this service.
Full “Double report”
End user notification by SMS & Email over MMS
Control of the system activation and camera’s image requests, by SMS commands
Built-in quad band GSM/GPRS communication modem with SMS text as backup
Advanced SmartView supervised wireless visual link:
2 Way supervised and secured radio network
128bit encryption key
Supervision every 10 sec
2.4Ghz FHSS (Frequency Hopping Spread Spectrum) & Diversity receiver (2 antennas)
Supervised 868 MHz link for standard wireless peripherals
Graphic, user-friendly LCD display
Easy battery replacement
Android application for controlling the alarm system by a smartphone. The application can be
sent by PIMA to the end users.
1.3 Specifications
The specifications listed below are for the system’s Control Panel, the specifications for each of
the detectors and accessories can be found in the AlarmView peripherals guide.
Number of wireless zones
Up to 30: 23 wireless, 1 hardwired, 6 visual
Wireless Peripherals
Up to 6 Key fobs or keypads
Up to 6 Panic buttons
Internal/External siren
Arming modes
Away/Home/Partial
Alarm types
Silent, siren or sounder
Built-in siren
Piezoelectric, 90dB
External siren
1 siren, wireless (indoor/outdoor)
Event log
256 events1, non-volatile, with time & date stamp
Codes
8 codes, up to 8 digits each (numeric value 1-4):
Master user
4 Regular users (or up to 4 digit code, numeric value 0-9, with external keypad)
Duress code
Limited 24H code
Installer code
I/O
1 PGM output, 3 trigger inputs
Special functions
Remote control by SMS from authorized mobile phones, ensuring privacy and
security.
Remote look-in via an MMS from an authorized mobile phone, ensuring privacy
and security.
Local USB connection for setup and firmware upgrade
1500 events when using the Programming Tool application.

1: Introduction
AlarmView Installation Guide
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Real-time clock
Time and Date stamp
1.3.1 Wireless network
Advanced wireless link for visual zones
Frequency Band
2.4 GHz ISM band
TX Power
Up to 100mW
Transmission method
2-way communication
GFSK
Frequency Hopping Spread Spectrum (FHSS)
Supervision
Up to 20 seconds
Secured Wireless Network
48 bit factory set ID code
Built-in security using a link key (prevents unauthorized access)
Data encryption (up to 48-bit)
Expected Range2
Up to 100 meters (indoor)
Wireless link for standard peripherals
Frequency
868.35 MHz
Supervision
Randomly, every 20 to 50 minutes
Transmission method
FM Narrow Band
Expected Range2
Up to 100 meters (indoor; can be extended using the RP-15 repeater)
1.3.2 Communication
Modem
Interface
Quad-band GSM/GPRS
Report destinations
CMS Receivers, mobile phones, Email accounts
Reporting formats
SMS/MMS/Email (by SMTP)/GPRS-IP
End User contacts
Reporting options/formats:
GSM/GPRS, SMS/MMS/Email Notifications
Four cellular phone numbers
Four email accounts
CMS contacts
Reporting options/formats: GSM/GPRS, SMS/MMS/ Email notifications
Two IP address (programmable IP address and Port)
Two phone numbers
Two Email accounts
2Range is impacted by building materials and interference

1: Introduction
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AlarmView Installation Guide
1.3.3 Physical and electric attributes
Physical Attributes
Dimensions
225 x 138 x 40 mm
Weight:
With Battery
Without battery
687 grams
577 grams
Casing
Plastic - PC/ABC 94/V0
Environmental Data
Operating temperature
-10ºC - +58ºC
Storage temperature
-25ºC - +70ºC
Humidity
0 to 85%, non condensing
Electrical Data
Power supply
+12VDC/1A
Current drain
100mA standby, 0.7A peak
Backup battery
+4.8 VDC,
4 x Ni-MH 2 Ah, up to 12 hours
To prevent damage to the system’s Control Panel, use only original AC
adaptor and backup battery pack from PIMA Electronic Systems.