Pinell North User manual

User Manual
north
DAB/DAB+/ FM / Internet Radio / Bluetooth / Podcasts / Spotify

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Important Safety Instructions
•Read these instructions
•Keep these Instructions
•Heed all Warnings
•Follow all instructions
•Do not use the speaker near water
•Clean only with dry cloth
WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS UNIT TO
RAIN OR MOISTURE.
1. Do not place unit near any heat source such as radiators, heat registers, stoves, or other apparatus
that produce heat.
2. Do not attempt to use unit in temperatures outside the range of 0℃~40℃.
3. Do not block any ventilation openings of unit.
4. The unit shall not be exposed to dripping or splashing. No objects filled with liquids, such as vases,
shall be placed on the unit.
5. Do not place any heavy loads onto the unit, and do not step on it.
6. Please read any rating labels or power input and other safety information.
7. This unit is intended to be used only with the power supply provided.
8. Protect the power cord from being walked on or pinched particularly at the plugs, convenience
receptacles, and at any point where they exit from the unit.
9. Never unplug your unit by pulling on the power cord. Always grasp the plug firmly and pull straight out
from the outlet.
10. Replace all electric service cords that have become frayed or otherwise damaged immediately. Do not
use a cord that shows cracks or abrasion damage.
11. Unplug the unit for additional protection during thunderstorms or when the unit is not used for
prolonged periods.
12. Any service work should be carried out by qualified technicians only.
13. The cabinet may only be opened by qualified technicians.
14. The normal function of the product may be disturbed by strong Electro-Magnetic Interference. If so,
relocate the source of disturbance. Reset the product to resume normal operation.
15. The means of disconnecting this apparatus from the mains supply is plug of adapter. The disconnect
device shall remain readily operable.
16. In the interests of safety and to avoid unnecessary energy consumption, never leave the unit switched
on while unattended for long periods of time, e.g., overnight, while on holiday or while out of the house.
Switch it off and disconnect the mains plug from the mains socket.

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Table of contents
Important Safety Instructions .............................................................................................................................2
Table of contents ................................................................................................................................................3
Introduction.........................................................................................................................................................4
Controls, connectors and display .......................................................................................................................5
Main controls and connectors.....................................................................................................................5
Screens .......................................................................................................................................................7
Getting started/setup ..........................................................................................................................................8
Language ....................................................................................................................................................8
Setup wizard ...............................................................................................................................................8
Operation............................................................................................................................................................9
Mode selection............................................................................................................................................9
Audio playback............................................................................................................................................9
Menu navigation..........................................................................................................................................9
Text Entry ..................................................................................................................................................10
Presets ......................................................................................................................................................10
Settings ............................................................................................................................................................11
Equaliser ...................................................................................................................................................11
Streaming audio quality ............................................................................................................................11
Network .....................................................................................................................................................12
Time/Date..................................................................................................................................................15
Inactive Standby .......................................................................................................................................15
Language ..................................................................................................................................................15
Factory reset .............................................................................................................................................15
Software update ........................................................................................................................................16
Setup wizard .............................................................................................................................................16
Info ............................................................................................................................................................17
Backlight....................................................................................................................................................17
Internet Radio Mode.........................................................................................................................................18
Internet Radio menu .................................................................................................................................18
Last listened ..............................................................................................................................................18
Station list..................................................................................................................................................18
Now playing information............................................................................................................................19
Podcasts Mode.................................................................................................................................................20
Podcasts menu .........................................................................................................................................20
Last Listened.............................................................................................................................................20
Podcast list................................................................................................................................................20
Spotify Connect Mode ......................................................................................................................................22
DAB Radio Mode..............................................................................................................................................23
Station List ................................................................................................................................................23
Now playing information............................................................................................................................24
Settings .....................................................................................................................................................24
FM Radio Mode................................................................................................................................................25
Selecting stations......................................................................................................................................25
Now playing information............................................................................................................................25
Settings .....................................................................................................................................................25
Bluetooth Mode ................................................................................................................................................26
Pair a Bluetooth device with Pinell north ..................................................................................................26
Switch to another paired Bluetooth device ...............................................................................................26
Control from Pinell north ...........................................................................................................................26
Bluetooth connection details .....................................................................................................................26
Sleep and Alarms .............................................................................................................................................27
Sleep .........................................................................................................................................................27
Alarms .......................................................................................................................................................27
Troubleshooting and error messages ..............................................................................................................28
Troubleshooting ........................................................................................................................................28
Error messages.........................................................................................................................................29

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Introduction
Box contents
The Pinell north box includes the following items:
• 1x Main unit Pinell north
• 1x Power adapter 100-240 V to 9 V with 2x international power plugs, UK/EU
External resources
To operate Pinell north, the following external resources are needed:
• A power source (100-240 V mains supply)
• Wireless (Wi-Fi) network with appropriate permissions and passphrase if required
• An iOS or Android device (for using control apps)
Conventions used in this guide
BUTTON (press) Physical button on the keypad
Option (select) Menu option shown on the display
Name Menu, screen or other name

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Controls, connectors and display
Main controls and connectors
BUTTON
INPUT
Function/usage
MODE
Power
Short Press/
Long Press 3S
Powering by battery:
1. Short press to turn on, the screen lights up and
enter into the main interface
2. Long press 3S, release turning off warning,
release your hand to turn off
Short Press/
Long Press 3S
Powering by adapter:
1. The screen lights up and enters into the Standby
state, display the clock
2. Short press to power on, enter into the main
interface
3. Long press: enter into the Standby state display
clock (the display shows the charging icon)
Mode
Short Press
Short press in the power-on state, switch among
Internet Radio, Podcasts, DAB+, FM, Bluetooth,
Spotify modes;
SELECT
Select
Rotating
Rotate to clockwise or anticlockwise to adjust the
volume based on the current mode page
Rotating
Rotate to clockwise or anticlockwise switch to menu,
list of items or station list. The current item is
highlighted in reverse text (dark characters on a light
background). Press to select the highlighted item.
Short Press
FM mode: short press to enter into searching
channels automatically
Short Press
Play/Pause on Bluetooth mode
Short Press
Confirmation function between on menu, item list or
site list;
Reset
Headphones
DC power in（9V）
Keypad

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BUTTON
INPUT
Function/usage
Move to
Previous/Left
Long Press 3S
FM mode: searching previous channel automatically
Short Press
DAB, FM mode: switch to the previous channel
Short Press
Select function on Menu: move to previous function
Short Press
Bluetooth mode: short press move to previous song
Move to
Next/Right
Long Press/3S
FM mode: searching next channel automatically
Short Press
DAB, FM mode: switch to the next channel
Short Press
Select function on Menu: move to next function
Short Press
Bluetooth mode: move to next song
MENU
Menu/info
Short Press
Enter into Menu / move backwards in Menu / exit the
Menu
Long Press 3S
Show current channel information
PRESET
1
Long Press 3S
Store the current broadcasting station
Short Press
Play the prestored radio station
2
Long Press 3S
Store the current broadcasting station
Short Press
Play the prestored radio station
3
Long Press 3S
Store the current broadcasting station
Short Press
Play the prestored radio station
4
Long Press 3S
Store the current broadcasting station
Short Press
Play the prestored radio station
RESET
Reset
Short Press
Hardware reset function key (hidden key)

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Screens
The screen shows various menus, dialogues and displays. There are basically six types of screens:
• Standby (clock)
• Splash (mode)
• Now playing
• Dialogue
• Error/Information
• Menu
Where there is more text than can be fitted onto a screen, the text automatically scrolls right to left after a
brief pause.
The Standby screen shows the time, date and any active alarm
times.
If the Network is set to be active during Standby the Network Icon
is shown.
A Splash screen is displayed for each mode.
Now playing screens show information about the audio source and
track now playing, where available.
Dialogue screens are shown to allow the user to change settings.
They vary in complexity from simple Yes/No options up to the
scrollable network passphrase input screen.
The selected option is highlighted with a white background.
Dialogue screens mark the currently saved setting with an asterisk
(*).
Error/Information screens give specific messages for a few
seconds, then change automatically to the next screen.
Menu screens – for details of the selected mode.

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Getting started/setup
Pinell north is a sophisticated multi-source media player. To simplify the set-up process as much as possible
when Pinell north is first started a setup wizard helps take you through the basic steps to enable connections
with the different audio sources.
The various listening modes have different requirements:
• Internet Radio, Podcasts and Spotify Connect require a Wi-Fi connection
• DAB/FM requires a DAB/FM broadcast signal via the built-in antenna
• Bluetooth requires a Bluetooth capable smart device
To start Pinell north, connect the unit to a suitable power source using the power supply provided. The unit
starts up (there may be a few seconds delay before the display is initialized).
After showing a Starting screen Pinell north will normally enter the last used listening mode. The first time
Pinell north is started (or after being reset to factory settings) the setup wizard is launched automatically.
Language
When it is turned on for the first time, it will display the language
setting and enter the Setup wizard for further settings. Select your
language and press SELECT.
Setup wizard
Configure the date/time and network settings through the setup
wizard. Once this has finished, the system is ready to use in most
modes.
Select YES to start the setup wizard.
If you choose NO, a second screen asks if you would like to run
the wizard next time Pinell north is started. The system then starts
without configuring time/date and network settings and enters the
Main Menu.
Note: To change these settings later, press MENU > Main Menu > System settings > and select the
required settings option(s).
To run the setup wizard again, press MENU > Main Menu > System settings > Setup wizard.
The Network settings can be reset later manually running the Network wizard, press MENU >
Main Menu > System settings > Network > Network wizard.
Note: If power is removed while the wizard is in progress, the wizard will run again next time Pinell north
is started.

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Operation
After the initial setup, Pinell north is ready for operating in most Modes.
Mode selection
To select a Mode press MODE repeatedly until the required Mode splash screen is displayed. After a brief
moment Pinell north switches to that mode. If possible, the last station or track, previously used in that
mode, is selected. If this is not possible, Pinell north scans for relevant stations, networks, or prompts the
user for appropriate input.
The Common local controls for sound volume and Play/Pause are available in all listening modes.
Audio playback
The Volume rotary control (SELECT) is turned to increase or decrease the sound volume.
Press SELECT to start and stop tracks.
Use the ‘Next’ and ‘Previous’ button and :
• To scroll forwards or backwards through a track (long press)
• To skip to the next or previous track in the current playlist (short press).
Menu navigation
The primary control for moving through menus and options is the SELECT control. Rotate to move up or
down a menu. Press SELECT once the required option or value is highlighted. All menus and lists act as
loops such that turning the control to go beyond the first or last entry in a menu or list takes you to the
opposite end of the menu or list. So going up from the first entry in a menu will take you to the last option in
the menu, etc.
A scroll bar appears on the right of the screen if there are more options above or below those visible.
To enter the menu tree in a particular mode press MENU.
To move back a menu level press MENU.
To exit the menu system, press MENU again.
Each mode has a Mode menu, with options specific to that mode.
For example, the FM mode menu has two mode specific options:
Scan setting and Audio setting.
In addition, each mode menu has one final option:
System settings >. The ‘>’ indicates options leading to further
menus.
The System settings menu presents system setting functions to
allow the user to setup how the unit behaves. This includes
network, time, language and software parameters.

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Text Entry
To enter search requests and or passwords, etc. the data entry screen presents all available characters
and command functions in a continuous loop. Rotate SELECT to scroll back and forth through the loop as
required.Press SELECT to select the currently highlighted character.
If you make a mistake, select the BKSP (backspace) option to remove the last character. When you have
finished the word(s), select OK to enter the search word(s) or password. Select CANCEL to quit the entry
screen.
Note: A short cut is available to reduce the amount of scrolling when selecting commands and
characters. Press MENU to jump to the BKSP (Backspace) command option,from anywhere in the
character loop.
To enter a string of characters, select each character in turn. As
each character is selected, the key is built up and displayed in the
field at the top of the display.
The three options –BKSP, OK and CANCEL –are included in the
selection loop. These can be accessed just using SELECT, or, a
short cut is available, press MENU, to jump to the BKSP option.
Presets
Under Internet radio/Podcasts (combined) / DAB / FM mode there are 4 preset buttons (1, 2, 3, 4). Presets
are stored in the radio and cannot be accessed from other radios.
Select your favorite station to prestore, long press (1, 2, 3, 4) button, the screen will warn your stored
success.
If you want to choose your preset station, short press (1, 2, 3, 4) button to switch your favorite station,
complete your choice.

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Settings
All settings parameters for Pinell north are available via the System settings menu.
Settings included in the Setup Wizard are indicated with ’wizard’:
• Equaliser
• Streaming audio quality
• Network - wizard
• Time/Date – wizard
• Inactive Standby
• Language
• Factory Reset
• Software update
• Setup Wizard
• Info
• Backlight
Equaliser
Press MENU > Main Menu > System settings > Equaliser
Choose from a variety of predefined settings.
The last option ‘My EQ profile setup’ allows you to define your own
settings, with custom bass and treble.
Streaming audio quality
• Low quality
• Normal quality
• High quality
Select the required level of audio quality for the available streaming services. The actual bit rate for each
level depends on the service being used. The currently set quality level is indicated with an asterisk.

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Network
• Network wizard - wizard
• PBC Wlan setup
• View settings
• Manual settings
• NetRemote PIN setup
• Network profile
• Clear network settings
• Keep network connected
Pinell north is compatible with all common network protocols and encryption methods, including Wi-Fi
Protected Setup (WPS).
To connect Pinell north to your network, you need:
• A Wi-Fi wireless router, together with passphrase key, if set.
To select a network use either the Network wizard or Manual settings
Network wizard
This guides you through the necessary steps to join a network. This is also automatically run as part of the
Setup wizard. The screens and options presented depend on the type ofnetwork and network protection
used.
Selecting a network
When the Network wizard is chosen Pinell north automatically scans for available wireless networks and
presents a list of SSID’s (Service Set IDentifier) for the networks.
Pinell north remembers login details for the last four wireless networks it has connected to and will
automatically connect to them when they are available. If connection to a network is temporarily lost,
Pinell north will automatically reconnect.
Wi-Fi network (SSID), select a network from the list.
Open network
If the network is open (non-encrypted), Pinell north connects, and no further details are required; see On
completion below.

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Standard encrypted network
If the wireless network is protected the next screen presents options to enter the network key or
passphrase.
Note: The default passphrase for most wireless routers is printed on a label on the router.
Enter the network key (passphrase), use the SELECT control to
highlight the next relevant character and press toselect each
character in turn.
On completion
Pinell north connects to the selected network.
If connecting fails, Pinell north returns to a previous screen to try
again. Press MENU to exit the process.
If the network connection is lost, Pinell north automatically
reconnects.
WPS setup (Wi-Fi Protected Setup)
WPS encrypted networks are identified by ‘[WPS]’ at the start of the network name and have two methods
of connection. Select one and follow the prompts. When using the network wizard an additional option to
Skip WPS is available.
• Push Button >
Pinell north prompts you to press the connect button on
the router and then press SELECT.
• PIN > (code number)
Pinell north generates an 8-digit code number which you
enter into the wireless router, access point.
• Skip WPS >
Enter key as for a standard encrypted network, above.
Pinell north connects to the network, see ‘On completion’
above.
For more information on setting up a WPS encrypted
network, see your WPS router’s instructions.

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View settings
Displays the settings details for the current network setup, including:
• Active connections
• MAC address
• Wlan region
• DHCP
• SSID
• IP address
• Subnet mask
• Gateway address
• Primary DNS
• Secondary DNS
Manual settings
There are also other options for viewing and manually altering network settings from MENU > Main Menu
> System settings >Network >. Users experienced with networking may find these options useful for
diagnosing and fixing network problems.
• Wireless
• DHCP enabled/disabled
• SSIP
• Authentication
• Encryption type
• Passphrase/key
NetRemote PIN setup
Allows you to define a PIN number to be entered before being able to connect to Pinell north remotely over
a network.
Network profile
This displays a list of the networks remembered by Pinell north (up to a maximum of 4). You can see the
list of registered networks through MENU > Main Menu > System settings >Network >
Network profile >. From here you can delete unwanted networks by turning and pressing SELECT then
confirming delete Yes.
Clear network settings
This option will clear current network settings, to allow you to join an alternative network more easily.
Keep network connected
This option allows you to define whether Pinell north remains connected to its network in Standby mode
and when not in Network radio mode.

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Time/Date
• Set Time/Date
• Auto Update
• Set Format
Set Time/Date (wizard)
The date and time are displayed as dd-mm-yyyy and hh:mm
AM/PM with the first value, dd, active (flashing). Adjust each value
with SELECT control.
Auto-update (wizard)
Auto-update works with data sent over DAB, FM or the Internet.
The clock is only updated when in a corresponding mode, so it is
best to select a mode you use regularly.
DAB and FM use time signals broadcast with radio transmissions.
Network uses a time signal sent from the Frontier Smart
Technologies Internet radio portal when in any network- connected
mode.
1. Select Update from DAB, Update from FM, Update from Network or No update.
2. If you are updating from the network, set your time zone.
3. If your country uses daylight saving, the automatically updated time from the network may be
wrong by one hour. When daylight saving adjustments are in effect, such as British Summer
Time (BST), turn on the Daylight savings option to rectify this.
Note that if you are updating the time from DAB or FM, the Daylight savings option has no effect on the
clock’s time.
Set format (wizard)
Allows you to change between 12- and 24-hour display.
Inactive Standby
This feature enables your radio to switch to standby mode by itself after a defined time.
Press MENU > Main Menu > System settings > Inactive Standby > select from Off, 2, 4, 5 or 6 hours
Language
The default language is English. To change, press MENU > Main Menu > System settings > Language >
then select your language.
Factory reset
A factory reset resets all user settings to default values, so time/date, network configuration and presets
are lost. However, the radio’s current software version is maintained.
To perform a factory reset, press MENU > Main Menu > System settings > Factory reset;
Proceed? > Yes.

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Software update
From time to time, Pinell may make software upgrades available with bug fixes and/or additional features.
You can either check manually or set Pinell north to check periodically automatically (this is the default). If
Pinell north detects that newer software is available, it asks if you want to go ahead with an update. If you
agree, the new software is then downloaded and installed. After a software upgrade, all user settings are
maintained.
CAUTION: Before starting a software upgrade, ensure that Pinell north is plugged into a stable mains
power connection. Disconnecting power during a software update may permanently damage
the unit.
To turn automatic checking on or off, select MENU > Main Menu > System Settings > Software update >
Auto-check setting.
Software update manually
To upload new software to the Pinell north unit manually, identify and note the IP address of the relevant
Pinell north unit (press MENU > Main Menu > System settings > Network > View settings > IP address)
On your computer
1. Ensure the Wi-Fi interface of your computer or device is switched on.
2. In a Web browser on the computer or device, navigate to the Pinell north Web configuration page
using the IP address identified above.
3. The Pinell north Web Configuration page opens.
4. Select the Update tab and browse to the appropriate file location. Select the required software file
(*.sap.bin) and click on the send button to upload the software file to the unit. The display presents
information on the progress of the software update.
5. When the software upload is completed, the unit automatically reboots using the new software.
Setup wizard
This allows you to run the Setup wizard at any time. The wizard guides you through the essential settings in
the following order:
1. Language
2. Date/Time – Set format
3. Auto update – select clock update source or No Update
4. Set Time/Date (this step is only needed if the ‘No Update’ option is selected in Auto update)
5. Network wizard automatically runs
Once you are connected to a network the wizard is completed.

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Info
Shows details of the current system:
• SW Version
• Spotify version
• Radio ID: Unique code used to identify this particular radio device
• Friendly name: (name by which the radio is identified on a network).
Backlight
The display can be set to dim, when in Standby, after a Timeout period. This option allows you to set the
timeout period and the brightness settings before (On level) and after (Dim level) the timeout period.
• On level: High, Medium or Low.
• Dim level: Medium, Low or Off

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Internet Radio Mode
Pinell north can play thousands of radio stations from around the
world through a Wi-Fi connection.
When you select Internet radio mode, Pinell north contacts the
Frontier Smart Technologies Internet radio portal to get a list of
stations, organized into different categories like Country, and
Popular. Once you select a station, Pinell north connects directly to
that station.
To enter Internet Radio mode, press MODE to cycle through
the listening modes until Internet Radio is displayed.
The first time Internet Radio mode is selected (or no previous Internet Radio service has been selected),
the user is taken directly to the Station list menu to find and select an Internet Radio service.
If the Internet Radio portal server is unavailable, Pinell north defaults to the last listened Playable URL for
Internet Radio station, or the URL stored in a preset if playing from a preset.
Internet Radio menu
• Last listened
• Station list
• Main menu
Last listened
Presents a list of (up to) the last ten Internet Radio stations that have been selected.
Station list
If no previous Internet Radio service has been selected, the Station list menu is automatically presented to
find and select an Internet Radio service.
The station list menu is provided from the Internet radio portal, so it is only accessible when Pinell north is
connected to the Internet. Station lists and submenus will change from time to time.
The Station list is organized into various categories and search facilities:
• <Local area> - dependent on radio device’s location, for example: UK
• Search
• Location
• Popular
• Discover
<Local area> - dependent on radio device’s location, for example: UK
Presents a sub-menu for local area stations. The names and types of categories are dependent on local
network information, for example a radio located in the UK would have a main title ‘UK’ and display, local
stations, BBC stations, Genres and/or stations from a specific city.
Choose the required category and either a further list of sub-categories is shown, or (if there are no further
sub-categories) the available stations for the chosen category are listed.

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Search
You can also search through Internet broadcasts for stations with particular keywords in their title.
To search, press MENU > Search
Enter a keyword by selecting characters in turn, then OK.
Select a broadcast from the list.
Location
To select an Internet broadcast from a particular location, press
MENU > Location. Select a continent from the menu and a list of
countries available is presented, select a country and the available
internet radio stations are presented.
Choose a radio station from the list to tune to that station.
Popular
Presents a list of the most popular internet stations from around the world.
Discover
Allows you to select from a list of stations defined by either their origin (Country), Genre (style of music) or
language. Navigate through the category options, once you have made your selection a screen confirms
your selected category and the number of stations within that category. To see the list, select the option
showing the number of available stations.
Now playing information
While the stream is playing, the screen shows its name and description. If artist and track information is
available, this is also shown. To view further information, long press MENU. Each time you long press
MENU, another set of information is displayed, cycling through the following details:
• Slogan (default; where available)
• Language/Location
• Codec and sampling rate
• Playback buffer
• Today’s Date

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Podcasts Mode
Pinell north can play thousands of podcasts from around the world
through a Wi-Fi connection.
When you select Podcast mode, Pinell north contacts the Frontier
Smart Technologies Podcast portal to get a list of available
podcasts. Once you select a podcast, Pinell north connects directly
to that podcast source.
To enter Podcast mode, press MODE to cycle through the listening
modes until Podcasts is displayed.
The first time Podcast mode is selected (or no previous Podcast service has been selected), the user is
taken directly to the Podcast list menu to find and select a service.
If the Podcast portal server is unavailable, Pinell north defaults to the last listened Playable URLfor
Podcasts, or the URL stored in a preset if playing from a preset
Podcasts menu
•Last listened
•Podcast list
•Main menu
Last Listened
Presents a list of (up to) the last ten Podcasts that have been selected.
Podcast list
If no previous Podcast service has been selected, the Podcast menu is automatically presented to find and
select an Podcast service.
The podcast list is provided from the Podcast portal, so it is only accessible when Pinell northis connected
to the Internet. Podcast lists and submenus may change from time to time.
The Podcast list is organized into various categories and search facilities:
•<Local area> - dependent on radio device’s location, for example: UK
•Search
•Location
•Discover
<Local area> - dependent on radio device’s location, for example: UK
Presents a sub-menu for local area stations. The names and types of categories are dependent on local
network information, for example a radio located in the UK would have a main title ‘UK’ and present a sub-
menu to search for podcasts using a variety of categories, for example, Comedy of the week, Books and
Authors, Popular, etc.
Choose the required category and either a further list of sub-categories is shown, or (if there are no further
sub-categories) the available podcasts for the chosen category are listed.