
PIONEER ELECTRONICS (USA) INC. PIONEER ELECTRONICS OF CANADA, INC.
LIMITED WARRANTY
WARRANTY VALID ONLY
IN
COUNTRY OF PRODUCT PURCHASE
WARRANTY
Pioneer Electronics (USA) Inc. (PUSA), and Pioneer Electronics
Of
Canada, Inc.
(poq,
warrant that products distributed by PUSA
in
the U.S.A., and by POC
in
Canada that fail to
function properly under normal use due to amanufacturing defect when installed and operated according to the owner's manual enclosed with the unit will be repaired or replaced with a
unit
of
comparable value, at the option of PUSA or POC, without charge to you for parts or actual repair
wor1<.
Replacement units and/or parts supplied under this warranty may be
new or
rebui~
at the option
of
PUSA or
POCo
THISLIMITEDWARRANTYAPPLIESTOTHEORIGINALORANYSUBSEQUENTOWNER OFTHISPIONEERPRODUCTDURINGTHE
WARRANTY
PERIODPROVIDEDTHE
PRODUCT
WAS
PURCHASEDFROM
AN
AUTHORIZED PIONEER DISTRIBUTOR/DEALER
IN
THE U.S.A. OR
CANADA.
YOU
WILL
BE
REQUIREDTO PROVIDE A
SALES
RECEIPTOR OTHER
VALID
PROOFOF PURCHASESHOWING THEDATE
OF
ORIGINALPURCHASEOR, IF RENTED, YOUR RENTALCONTRACTSHOWING THEPLACE
AND
DATEOFF/RSTRENTAL. INTHEEVENTSERVICEISREQUIRED,THEPRODUCTMUSTBEDELIVEREDWITHINTHEWARRANTYPERIOD,TRANSPORTATIONPREPAID,
ONLY
FROM WITHIN THE COUNTRY OF PURCHASE AS EXPLAINED
IN
THIS DOCUMENT. YOU
WILL
BE
RESPONSIBLE FOR REMOVAL
AND
INSTALLATION
OF
THE
PRODUCT.
PUSA
OR POC, ASAPPROPRIATE,
WILL
PAY
TO RETURN THE REPAIREDOR REPLACEMENTPRODUCTTO YOU WITHIN THE COUNTRY OF PURCHASE.
PRODUCTWARRANTY PERIOD
Parts
Labor
Car
Stereo
Products
1
Year
1
Year
The warranty period for retail customers who rent the product commences upon the date product is first put into use
(a)
during the rental period or
(b)
retail sale, whichever occurs first.
WHAT
IS NOT COVERED
IFTHISPRODUCTWASPURCHASEDFROM AN UNAUTHORIZEDDISTRIBUTOR,THEREARE NOWARRANTIES, EXPRESS
OR
IMPLIED,INCLUDINGTHEIMPLIEDWARRANTY
OFMERCHANTABILITYANDTHEIMPLIEDWARRANTYOFFITNESSFORAPARTICULAR PURPOSEANDTHISPRODUCTISSOLDSTRICTLY
"AS
IS"
AND"WITH
ALL
FAULTS".
PIONEERSHALLNOTBELIABLE
FOR
ANYCONSEQUENnALANDIORINCIDENTALDAMAGES.
PIONEERDOESNOTWARRANTANYPRODUCTLISTEDABOVEWHEN IT
IS
USEDINATRADEOR BUSINESSOR
IN
ANYINDUSTRIALORCOMMERCIALAPPLICATION.
THISWARRANTYDOESNOTAPPLYIFTHE PRODUCTHASBEEN SUBJECTEDTO POWER
IN
EXCESSOFITS PUBLISHED POWER RATING.
THISWARRANTY DOES NOTCOVER DISPLAYSCREENS DAMAGED
BY
STATIC, NON-MOVING,IMAGESAPPLIEDFOR LENGTHY PERIODS (BURN-IN).
THISWARRANTYDOESNOTCOVERTHECABINETORANYAPPEARANCEITEM,USERATTACHEDANTENNA,ANYDAMAGETORECORDS
OR
RECORDINGTAPESORDlSCS,ANY
DAMAGETOTHEPRODUCTRESULTING FROMALTERATIONS,MODIFICATIONSNOTAUTHORIZED
IN
WRmNG
BYPIONEER,ACCIDENT,MISUSE
OR
ABUSE,DAMAGEDUETO
L1GHTNINGORTOPOWERSURGES,SUBSEQUENTDAMAGEFROMLEAKlNG,DAMAGEFROMINOPERAnvEBATTERIES,ORTHEUSEOFBATTERIESNOTCONFORMINGTOTHOSE
SPECIFIED
IN
THEOWNER'S
MANUAL
THISWARRANTYDOESNOTCOVERTHECOSTOFPARTSORLABORWHICH WOULDBEOTHERWISEPROVlDEDWfTHOUTCHARGEUNDERTHISWARRANTYOBTAINEDFROM
ANYSOURCEOTHERTHANA~ONEERAUTHOR~DSERVICECOMPANYOROTHER~NATEDLOCATION.TH~WARRANTYDOESNOTCOVERDEFECTSORDAMAGECAUSED
BY
THE USEOFUNAUTHORIZEDPARTSOR LABOR
OR
FROMIMPROPERMAINTENANCE.
ALTERED,DEFACED,
OR
REMOVEDSERIALNUMBERSVOIDTH~ENnREWARRANTY
NO
OTHERWARRANTIES
IN
THE
U.S.A. -
PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT
LIMITED
TO,
THE
IMPLIED
WARRANTIES
OF
MERCHANTABILITYANDFITNESSFORAPARTICULAR PURPOSE,TOAPERIODNOTTOEXCEEDTHEWARRANTYPERIOD. NOWARRANTIES
SHALL
APPLYAFTERTHE
WARRANTYPERIOD. SOMESTATESDONOT
ALLOW
LIMITATIONSON HOWLONGAN IMPLIEDWARRANTYLASTSANDSOMESTATESDONOT
ALLOW
THEEXCLUSIONS
ORLIMITATIONS
OF
INCIDENTALOR CONSEQUENTIALDAMAGES,SOTHE ABOVE LIMITATIONSOR EXCLUSIONS
MAY
NOT
APPL
YTO
YOU. THISWARRANTYGIVES
YOU SPECIFIC
LEGAL
RIGHTS
AND
YOU MAYHAVEOTHER RIGHTS WHICH
MAY
VARY FROM STATETOSTATE.
IN
CANADA-
EXCEPTASEXPRESSLYPROVIDED HEREIN,THERE ARENO REPRESENTATIONS,WARRANTIES, OBLIGATIONS OR CONDITIONS,IMPLIED,STATUTORY
OROTHERWISE,
APPLICABLE
TOTHISPRODUCT.
TO OBTAIN SERVICE
In the U.S.A. or Canada to receive warranty service you need to present your sales receipt or your rental contract showing place and date
of
original owner's transaction.
USA
-
Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your Authorized Pioneer Dealer -Your Pioneer Dealer
may
repair
or
replace your unit, or refer you to an Authorized Pioneer Service Company. Your sales receipt should
list
the
contact information (phone number, fax, email, etc.) for
your
Dealer.
Your Authorized
Pioneer
Service Company -Can perform repairs for most Car Electronics products and can advise other options as applicable. Please access the
Pioneer
website
at
www.pioneerelectronics.com
and click on
Service
and
Support
and select
Authorized
Service
Locator
to find the nearest Pioneer servicer.
Pioneer
Electronics Service -Can advise the optimal service option for your model and geographic location. Please reference the information listed below and phone,
email
or
access the Pioneer website to contact Pioneer.
CANADA
-POC has anumber
of
Authorized Service Companies should your product require service. Contact Pioneer
of
Canada as listed below to obtain alocal service location.
Shipping
Your
Unit
for
Service
-Please package it carefully and send
it,
transportation prepaid by atraceable, insured method, to an Authorized Service Company or Pioneer.
Use adequate padding material to prevent damage
in
transit. Include your name, address and telephone number where you can be reached during business hours.
On
all complaints and concerns
in
the U.S.A. call Customer Support at 1-800-421-1404, or,
in
Canada, call Customer Satisfaction at 1-877-283-5901.
IN
THE
U.S.A.
IN
CANADA
For hook-up and operation ofyour unit or
to
locate
an
For additional information
on
this warranty, please call or write:
Authorized Service Company, please call or write: CUSTOMERSATISFACTIONGROUP
PIONEERELECTRONICSSERVICE,INC. PIONEERELECTRONICS
OF
CANADA,INC.
P.O. BOX 1760 300 ALLSTATE PARKWAY
LONG BEACH, CALIFORNIA 90801 MARKHAM, ON L3R
OP2
1-800-421-1404 (905) 479-4411 1-877-283-5901
http://www.pioneerelectronics.com http://www.pioneerelectronics.ca
DISPUTERESOLUTION
IN THE U.S.A. -Following our response to any initial request to Customer Support, should adispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program to resolve the dispute. The Complaint Resolution Program is available to you without charge. You are required to use the Complaint Resolution Program
before you exercise
any
rights under, or seek any remedies, created by Title Iof the Magnuson-Moss Warranty-Federal Trade Commission Improvement
Act,
15
U.S.C.
2301
etseq.
To use the Complaint Resolution Program call 1-800-421-1404 and explain to the customer service representative the problem you are experiencing, steps you have taken
to have the product repaired during the warranty period and the name of the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the complaint
has been explained to the representative, aresolution number will be issued. Within 40 days of receiving your complaint, Pioneer will investigate the dispute and will either:
(1) respond to your complaint
in
writing informing you what action Pioneer will take, and in what time period, to resolve the dispute; or (2) respond to your complaint
in
writing
informing you why it will not take any action.
IN
CANADA
-Call the Customer Satisfaction Manager at (905) 946-7446 to discuss your complaint and to obtain aprompt resolution.
RECORDTHE PLACEAND DATEOFPURCHASEFOR FUTURE REFERENCE
Model No. Serial No. Purchase Date _
Purchased From _
KEEP THIS INFORMATION AND YOUR SALES RECEIPT
IN
ASAFE PLACE <CRY1246-B/U >
Printed
in
China