Planet ICF-1800 User manual

HD Touch Screen Android
Multimedia Conference
Phone
ICF-1800

HD Touch Screen Android Multimedia Conference Phone
ICF-1800
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Copyright
Copyright (C) 2015 PLANET Technology Corp. All rights reserved.
The products and programs described in this User’s Manual are licensed products of PLANET Technology. This User’s
Manual contains proprietary information protected by copyright, and this User’s Manual and all accompanying
hardware, software, and documentation are copyrighted.
No part of this User’s Manual may be copied, photocopied, reproduced, translated, or reduced to any electronic
medium or machine-readable form by any means by electronic or mechanical including photocopying, recording, or
information storage and retrieval systems, for any purpose other than the purchaser's personal use, and without the
prior written permission of PLANET Technology.
Disclaimer
PLANET Technology does not warrant that the hardware will work properly in all environments and applications, and
makes no warranty and representation, either implied or expressed, with respect to the quality, performance,
merchantability, or fitness for a particular purpose.
PLANET has made every effort to ensure that this User’s Manual is accurate; PLANET disclaims liability for any
inaccuracies or omissions that may have occurred.
Information in this User’s Manual is subject to change without notice and does not represent a commitment on the part
of PLANET. PLANET assumes no responsibility for any inaccuracies that may be contained in this User’s Manual.
PLANET makes no commitment to update or keep current the information in this User’s Manual, and reserves the right
to make improvements to this User’s Manual and/or to the products described in this User’s Manual, at any time
without notice.
If User finds information in this manual that is incorrect, misleading, or incomplete, we would appreciate User
comments and suggestions.
CE Mark Warning
This is a class B device. In a domestic environment, this product may cause radio interference, in which case the user
may be required to take adequate measures.
Energy Saving Note of the Device
This power required device does not support Standby mode operation. For energy saving, please remove the DC-plug
or push the hardware Power Switch to OFF position to disconnect the device from the power circuit.
Without removing the DC-plug or switching off the device, the device will still consume power from the power circuit. In
view of Saving the Energy and reducing the unnecessary power consumption, it is strongly suggested to switch off or
remove the DC-plug from the device if this device is not intended to be active.

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WEEE Warning
To avoid the potential effects on the environment and human health as a result of the presence of
hazardous substances in electrical and electronic equipment, end users of electrical and electronic
equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of
WEEE as unsorted municipal waste and have to collect such WEEE separately.
Trademarks
The PLANET logo is a trademark of PLANET Technology. This documentation may refer to numerous hardware and
software products by their trade names. In most, if not all cases, their respective companies claim these designations
as trademarks or registered trademarks.
Revision
User’s Manual of PLANET HD Touch Screen Android Multimedia Conference Phone
Model: ICF-1800
Rev: 1.0 (2015, June)
Part No. EM-ICF-1800_v1.0

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Table of Contents
CHAPTER 1. INTRODUCTION ................................................................................................................5
1.1 FEATURES........................................................................................................................................ 7
1.2 APPLICATIONS .................................................................................................................................. 9
1.3 PRODUCT SPECIFICATIONS ............................................................................................................... 9
1.4 PHYSICAL SPECIFICATIONS AND PACKAGING..................................................................................... 12
1.5 KEYPAD ......................................................................................................................................... 13
1.6 STATUS BAR................................................................................................................................... 15
1.7 FUNCTIONAL APPLICATIONS ............................................................................................................. 16
CHAPTER 2. INITIAL CONNECTION AND LOGIN...............................................................................18
CHAPTER 3. BASIC FUNCTIONS......................................................................................................... 20
3.1 LCD FUNCTION DESCRIPTION ......................................................................................................... 20
3.1.1 DSS Key ............................................................................................................................... 20
3.1.2 The LED Status of BLF......................................................................................................... 21
3.1.3 Contact ................................................................................................................................. 23
3.1.4 Phone Settings ..................................................................................................................... 25
3.1.5 Call Service........................................................................................................................... 44
3.2 ANDROID SETTINGS ........................................................................................................................ 48
3.2.1 Ethernet Configuration..........................................................................................................48
3.2.2 Security................................................................................................................................. 48
3.2.3 Language & Input ................................................................................................................. 49
3.2.4 VPN ...................................................................................................................................... 50
3.2.5 Reset default......................................................................................................................... 53
3.3 WEB SETTINGS ............................................................................................................................... 54
3.3.1 Logon.................................................................................................................................... 54
3.3.2 Network................................................................................................................................. 54
3.3.3 VoIP ...................................................................................................................................... 57
3.3.4 Phone ................................................................................................................................... 58
3.3.5 Security................................................................................................................................. 60
3.3.6 Maintenance ......................................................................................................................... 60
FREQUENTLY ASKED QUESTIONS LIST................................................................................................65

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Chapter 1. Introduction
Video Phone with 7-inch Touch Screen
PLANET ICF-1800 is a 7-inch LCD touch screen IP phone with GUI (graphical user interface). It creates an
immersive, face-to-face experience over the network, the latest innovation of advanced color IP multimedia
phone. Through a powerful combination of technologies and design, it allows you and remote participants
to feel as if you are all in the same room. Its large display, ease of use and high resolution make video
conferencing very practical, comfortable and high-quality. The ICF-1800 supports H.264 and H.263 video
codecs and variable video bit rate for any network. In addition, it has an HDMI output for connecting
external display, for example, Full HD TV.
Bundled with audio and video applications, the ICF-1800 is an easy-to-use business video phone. It allows
intuitive navigation like smart phone to operate every function correctly. With its brilliant user experience
and rich business features, it can help you make decisions faster, improve customer intimacy, scale scarce
resources, and speed products to market. SOHOs, enterprises, organizations, etc. are already using it to
control costs, and reinventing the desk phone by merging voice, video and collaboration into one device.
This highly-scalable solution is suitable for enterprise mass deployment, and in no time, everyone in the
organization will immediately see the benefits of increased productivity and convenient collaboration.

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High-quality HD VoIP Voice
The ICF-1800 delivers HD voice whose both hardware and software HD functions (HD speaker and G.722
audio codec) are the next generation of voice quality for telephony audio, making the quality of voice better
than that (toll quality) of the standard digital telephony and come close to that of a room conversation. HD
voice is transmitted in the audio frequency range of 50Hz to 7kHz or higher over telephone lines, resulting
in higher quality voice and clearer communication.
Standard Compliance
The ICF-1800 supports Session Initiation Protocol 2.0 (RFC 3261) for easy integration with general voice
over IP system. The IP phone is able to broadly interoperate with equipment provided by VoIP
infrastructure providers, thus enabling them to provide their customers with better multimedia exchange
services.
Enhancing Voice Security
The ICF-1800 provides multiple VPNs like PPTP, IPSec and L2TP to enhance voice security. A VPN is
created by establishing a virtual point-to-point connection.
The ICF-1800 supports all kinds of SIP-based phone features including 3-way conferencing, Transfer
(blind/attended), Phonebook, Blacklist XML, LDAP Phonebook, Screen Sleep, SMS / Voicemail / Message
Waiting, Ring tone selection / Import / Delete, STUN, UPnP and SNMP, among others. Besides office use,
the ICF-1800 is also the ideal solution for VoIP service offered by Internet telephony service provider
(ITSP).

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Secure, High-quality VoIP Communication
The ICF-1800 can effortlessly deliver secure toll voice quality by utilizing cutting-edge 802.1pq QoS
(Quality of Service) and 802.1PQ VLAN tagging. Using voice and data VLAN can easily separate the data
and voice, thus maintaining the best quality.
1.1 Features
¾Highlights
Dual 10/100/1000 Gigabit Ethernet (WAN, LAN)
Supports SIP 2.0 (RFC3261)
Supports six SIP voice lines
IEEE 802.3af Power over Ethernet compliance
Supports multiple road calls waiting in line
Supports HD voice
Supports SRTP and Busy Lamp Field (BLF)
Built-in Android 4.2 OS
Supports third party communication app
¾Video Features
Video codec: H.264 / H.263
Image codec: JPEG/PNG/BMP/GIF
Video format: MP4/3GP/FLV
Video call resolution: QCIF / CIF / VGA / 4CIF
Bandwidth selection: 64kbps~4Mbps
Frame rate selection: 5~30fps
Picture-in-Picture (PIP)

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¾Advantageous Applications
SIP supports SIP domain, SIP authentication (none, basic, MD5), DNS name of server, Peer to Peer/ IP
call
In-band, SIP info, RFC2833 DTMF relay
Over 64 kinds of ring types and 10 user-defined music rings
Echo cancellation: Supports G.168, and hands-free function can support 96ms, hands-free speaker phone
Supports Voice Gain Setting, VAD, CNG
Full duplex hands-free speaker phone
Hands-free headset ringing choice
Voice codec setting for each SIP line
¾SIP Applications
Call Forward / Transfer (blind/attended)
Call Holding / Waiting
3-way conferencing (also with video)
Paging and Intercom
Call Park / Call Pickup / Join Call
Redial and click to dial
Secondary dialing automatically
Incoming calls / outgoing calls / missing calls (Each supports 100 records)
Supports Phonebook 500 records
Supports SMS and Speed Dial
Supports XML phonebook / browser
¾Call Control Features
Flexible dial map / Hotline / Empty calling no.
Reject service / Black list for reject authenticated call
White list / Limit call
Do not disturb (DND)
Caller ID / CLIR (reject the anonymous call) / CLIP (make a call with anonymous)
Dial without registration
¾Network Features
Bridge modes
PPPoE / DHCP client on WAN
802.1 VLAN (voice VLAN/data VLAN)
VPN (L2TP)
Main DNS and secondary DNS server
DNS Relay and SNTP Client
¾Maintenance and Management
Integrated web server provides web-based administration and configuration

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Automated provisioning and upgrade via HTTPS, HTTP, TFTP
User Authentication for configuration pages
Local and Remote Syslog (RFC 3164)
SNTP Time Synchronization
TR069
1.2 Applications
The ICF-1800 provides face to face communication. It comes with 4Mbps of video bit rate and 720p
resolution perfect for video conferencing. Its HDMI interface for high definition video is available.
1.3 Product Specifications
Product ICF-1800
Hardware
Lines (Direct Numbers) 6-line Enterprise-class video phone
Audio/Video Input 1 x Ergonomic handset(acoustical cochlea)
Audio/Video Output 1 x 7” TFT 800x480 capacitive multi-touch screen
1 x Full-duplex hands-free speaker phone with AEC (max. filter length – 128ms)
Camera Tiltable 2 mega-pixel CMOS camera
LED indicator 1 x PWR LED
Feature Keys
Headset key
Menu key
Speaker key
Return key
Home key
Network Interfaces Dual 10/100/1000BASE-T RJ45 for Network and PC connection
IEEE802.3/802.3u/802.3az, auto-negotiation, auto-MDI

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Protocols and Standard
Data Networking
MAC address (IEEE 802.3)
IPv4 (RFC 791)
Address Resolution Protocol (ARP)
DNS: A record (RFC 1706), SRV record (RFC 2782)
Dynamic Host Configuration Protocol (DHCP) client (RFC 2131)
Internet Control Message Protocol (ICMP) (RFC 792)
TCP (RFC 793)
User Datagram Protocol UDP (RFC 768)
Real-time Protocol RTP (RFC 1889, 1890)
Real-time Control Protocol (RTCP) (RFC 1889)
Differentiated Services (DiffServ) (RFC 2475)
Type of Service (ToS) (RFC 791, 1349)
VLAN tagging 802.1p Layer 2 Quality of Service (QoS)
Simple Network Time Protocol (SNTP) (RFC 2030)
Session Timer (RFC 4028)
SDP (RFC 2327)
NAPTR for SIP URI Lookup (RFC 2915)
Voice Gateway
SIP version 2 (RFC 3261, 3262, 3263, 3264)
SIP supported STUN (RFC 3489)
Message Waiting Indicator (RFC 3842)
Voice algorithms:
- G.711 (A-law and μ-law)
- G.723.1 high/low
- G.729a/b
Dual-Tone Multi-Frequency (DTMF), In-Band and Out-of-Band (RFC 2833) (SIP
INFO)
Voice Activity Detection (VAD) with Silence Suppression
Adaptive Jitter Buffer Management
Comfort Noise Generation
Echo Cancellation Message
Functions
Advantageous Applications
SIP 2.0 (RFC3261)
IEEE 802.3af Power over Ethernet (PoE) compliant
Multiple road call waiting in line
Supports HD voice
Supports SRTP and BLF
SIP supports SIP domain, SIP authentication (none, basic, MD5), DNS name of
server, Peer to Peer/ IP call
In-band, SIP info, RFC2833 DTMF Relay
Over 64 kinds of ring types and 10 user-defined music rings
Echo cancellation: Supports G.168, and hands-free function can support 96ms,
hands-free speaker phone

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Supports Voice Gain Setting, VAD, CNG
Full duplex hands-free speaker phone
Hands-free headset ringing choice
Voice codec setting for each SIP line
SIP Applications
Call forward / Transfer (blind/attended)
Call Hold / Wait
3-way conferencing
Paging and Intercom
Call Park / Call Pickup / Join Call
Redial and click to dial
Secondary dialing automatically
Incoming calls / outgoing calls / missing calls (Each supports 100 records)
Supports Phonebook 2000 records
Supports SMS and Speed Dial
Supports XML phonebook/browser
Call Control Features
Flexible dial map / Hotline / Empty calling no.
Reject service / Black list for reject authenticated call
White list / Limit call
Do not disturb (DND)
Caller ID / CLIR (reject the anonymous call) / CLIP (make a call with anonymous)
Dial without registration
Network Features
Bridge mode
PPPoE / DHCP client on WAN
802.1 VLAN(voice VLAN/data VLAN)
VPN (L2TP)
Main DNS and secondary DNS server
DNS Relay and SNTP Client
Management
Integrated web server provides web-based administration and configuration
Automated provisioning and upgrade via HTTPS, HTTP, TFTP
User Authentication for configuration pages
Local and Remote Syslog (RFC 3164)
SNTP Time Synchronization
TR069
Environments
Power Requirements 12V DC, 1A
IEEE 802.3af (Network port)
Power Consumption Idle: 2.5W, Active: 5W
Operating Temperature 0 ~ 40 degrees C
Operating Humidity 10 ~ 65% (non-condensing)
Weight 896g
Dimensions (W x D x H) 255 x 216 x 88 mm

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Emission CE, FCC, RoHS
Connectors
Two 10/100/1000BASE-T RJ45 Ethernet ports
1 x HDMI (Type A)
2 x USB 2.0
Micro SD slot
Handset: RJ9 connector
Headset: RJ9 connector
DC power jack
Built-in speakerphone and microphone
1.4 Physical Specifications and Packaging
DIMENSIONS
Dimensions (W x D x H) 255 x 216 x 88 mm
Net Weight 896g (without package)
BASIC PACKAGING
SIP IP Phone Unit x 1
Power Adapter x 1
Quick Installation Guide x 1
RJ-45 Cable x 1
Stand x 1

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1.5 Keypad
LED AND FUNCTION KEY DEFINITIONS
FUNCTION DESCRIPTION
Key Key Name Function Description
Home Press it to return to home position.
Return Press it to return to the previous position.
Speaker Press this key to speak hands-free.
Menu Press this to show extra functions.
Headset With the headset connected, press to activate the headset
mode.
Camera 2 megapixel CMOS camera

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REAR VIEW AND PANEL DESCRIPTIONS
INTERFACE DESCRIPTION
Port Port name Description
Power Input: 12V AC, 1A
WAN 10/100/1000M -- Connect it to Network
LAN 10/100/1000M -- Connect it to PC
HDMI 1080p output signal
None Micro SD card slot (Max. 32GB)

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None USB 2.0 slot.
Headset Port type: RJ9 connector
Handset Port type: RJ9 connector
1.6 Status Bar
All of the status information about the ICF-1800 is displayed on the top of the screen. You can click on the
notification icon on the left side of the status bar or drag down the drop-down list with your fingers to enter
the notification panel to further review and deal with all of the information.
The right icon of the status bar can’t be dragged, just the left can.
Status bar Definition
Handset mode Indicates that the phone is in the handset mode.
Headset mode Indicates that the phone is in the headset mode.
Silent mode
Shows that the phone is in silent mode. This mode can be
canceled by directly clicking the mute button when the
screen is in the idle interface.
Hands-free mode Indicates that the call is in hands-free status.
Alarm clock If you set an alarm clock, the alarm clock icon will display on
the status bar.
Network status
(successful)
Displays that the network connection is successful. Tap the
icon directly into the network settings.
Network status
(failed)
Shows that the network connection failed. You need to check
whether the network is properly connected and the
parameters are configured correctly.
SD card
Displays that the phone successfully identifies the USB
device. Tap the icon directly to switch into the USB
application wizard.
Missed calls Shows that there are several missed calls. You can click on
the icon directly to switch into the call log.
Open the DND
Shows that the phone is on “Do Not Disturb” mode. Any of
the call could be directly rejected before its ring interface
appears. There is only a missed call icon leaving in the
status bar.

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Call forward Shows that the call forward function is opened.
Auto answer Shows that the auto answer function is opened.
Black list
If a phone number is added to the firewall whose function is
turned on, all calls made to this phone number could be
rejected directly.
New record Indicates that there are several new unread phone
recordings.
1.7 Functional applications
Phone
Click this icon, and it will switch to pre-dial interface. You can make
some phone calls through the screen or keyboard.
Email
Has the function of sending and receiving e-mail. When an account has
been configured successfully, you can send and receive your e-mail on
the phone and this account will automatically sync the contacts to the
mailbox account.
Settings
It contains System, Network, Account, Call, Display and so on. You can
configure some settings.
Contacts
Support functions such as search, add, remove and edit.
Android
settings
It contains the Call settings, Basic settings, Advanced settings and VoIP.
You can configure some settings in the corresponding menu.(Android
system settings)
Message
Like the phone, with messages to write, read and send function.
MWI
All calls will be transferred into voice mail when the MWI is enabled.
Calendar
Enter into the calendar and you can view the accurate date.

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Call log
Enter the call log and you can view all call records. You can also view
the "Incoming Calls", "Outgoing Calls" and "Missed Calls" records by
pressing the Option key.
Import and
Export
Management
Have export contacts, add blacklists and outgoing call barring functions.
PPPOE
Connect PPPoE.

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Chapter 2. Initial Connection and Login
Step 1. Handset Connection
Plug one end of the handset cord into the handset and the other end into the handset jack.
Step 2. Connecting Power System
The ICF-1800 can be powered either by its external AC/DC adapter or by connecting to an IEEE802.3af/at
PSE device such as 802.3af injector / hub or 802.3af/at PoE switch.
Once the ICF-1800 is powered, the LCD screen will prompt for POST.
Only Internet port supports PoE.
Step 3. Connecting Network

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Step 4. Computer Network Setup
Set your computer’s IP address to 192.168.0.x, where x is a number between 2 and 254 (except 1 where is
being used for the phone by default). If you don’t know how to do this, please ask your network
administrator.
For the ICF-1800 to be workable after connecting to a LAN PC, a cable has to
be connected between the conference phone and an Ethernet switch via port.
Step 5. Login Prompt
Use Web browser (Internet Explorer 8.0 or above) to connect to 192.168.0.1 (Type this address in the
address bar of Web browser).
You’ll be prompted to input user name and password: admin and 123

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Chapter 3. Basic Functions
3.1 LCD Function Description
3.1.1 DSS Key
You can press and hold the key to edit it. Line 1~6 and release are the default keys, but you can also edit
them like the picture below:
Type Definition
Memory Key
Clicking on the button you can dial the mapped number directly.
Subscribe: BLF, Presence, Speed Dial and Intercom
Pickup number: The number which server set.