
Copyright Planika Sp. z o.o. www.planikafires.com IG0265#02 2 .06.2020 18
8. MAINTENANCE AND UPKEEP
We recommend cleaning the pilot flame and the main burner unit before the device is started again after its
been removed from storage during the winter period.
8.1. Testing and cleaning
Please check and clean if necessary:
•The main burner - if necessary, remove broken parts of stones and the existing dust.
•Pilot burner and thermo-couple (if necessary, remove the existing sediment). In the event of visible damage
contact your dealer.
•Igniter - gap between igniter and pilot flame should not be bigger than 5 mm.
•Glass screens – check for dirt smudges or possible scratches or cracks. If cracks are present replace the glass
screen for a new one. To conduct this contact your dealer.
•Gas linkage and pressure regulator (in case their expiry date is invalid replace these ancillaries for new ones).
•If you encountered problems with the regulator, gas linkage, burner or regulation valves do not try to fix these
parts. Contact a sales person, an authorised service or an importer in order to acquire spare parts. To ensure
the device is working efficiently use only original spare parts.
8.2. Glass cleaning
Most of the existing types of smudges may be wiped with a dry cloth. In case of more substantial smudge you may use
liquids normally applied to ceramic tiles or windows. Always dry the glass screen to avoid damp patches which could
irreversibly embed into the glass.
WARNING!!! Avoid leaving fingerprints on the glass. They will be embedded into the glass and you will not be able to
clean them.
9. TROUBLESHOOTING
Warning! Montage, upkeep and service need to be conducted by a qualified professional with
appropriate qualification, an appropriate company or the gas supplier.
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
SMELL OF GAS CLOSE THE VALVE ON THE GAS C LINDER IMMEDIATEL . DO NOT USE THE DEVICE UNTIL LEAKS
HAVE BEEN REMOVED.
Leak detected at cylinder,
regulator or other connection.
1. A loose regulator linkage.
2. Leak in the gas linkage, in the regulator or on
the gas knobs.
1. Tighten and test it.
2. Report this issue to service.
Burner does not ignite
1. The bottle is empty.
2. Igniter linkage is not connected.
3. No ignition spark.
4. The igniter electrode is placed incorrectly
opposite the igniter.
5. Gas nozzles are blocked.
6. Gas linkage is twisted.
7. Pressure regulator link is loose.
1. Replace Gas Cylinder.
2. Connect the igniter linkage.
3. Replace igniter.
4. Realign electrode and clear any surrounding
debris from area.
5. Unmount burner, clean the nozzle.
6. Straighten the linkage. Keep the linkage away
from the housing.
7. Tighten the link. Check for leaks.
Igniter Not Working
1. Ignitor wire not connected.
2. Electrode misaligned on pilot burner
3. Igniter malfunction
4. The battery has run out
1. Ensure pilot electrode wire is connected.
2. Realign electrode and clear any surrounding
debris from area.
3. Replace Igniter
4. Replace battery
Low efficiency, „cracking” sounds 1. The bottle is empty.
2. The nozzles of the burner are blocked.
1. Replace Gas Cylinder.
2. Unmount the burner, clean the nozzle.
Thumping sounds made by the
regulator. The cylinder valve has opened rapidly. Unfasten the bottle valve slowly.
A vivid/ bright orange and smoky
flame of the burner.
Holes blocked in the apparatus producing the
gas and air mixture.
Unmount the burner and clean/ unblock the
apparatus’ holes.