Plantronics BackBeat PRO 5100 User manual

BackBeat PRO 5100
True Wireless Earbuds
User Guide

Contents
Controls overview 3
Power and pair 4
Power on the case 4
Pair first time 4
Pair mode 4
Charge 5
Quick charge 5
Check battery level 5
Fit 7
Replace eartips 7
Install the app 8
The Basics 9
Power on/off your earbuds 9
Adjust the volume 9
Play or pause audio 9
Track selection 9
Make/Take/End Calls 10
Use Siri, Google Now 10
Use sensors 10
Mono mode 10
Reconnect 10
More Features 11
DeepSleep mode 11
Connect new earbud 11
Switch controls 11
Troubleshoot 13
Support 14
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Left Secondary earbud
Volume up Tap to increase levels (touch sensor)
Volume down Tap and hold to decrease levels (touch sensor)
Power on Click and hold 2 seconds
Power off Click and hold 4 seconds
Right Primary earbud
Play/pause * Click 1 time
Next track * Click 2 times
Previous track * Click 3 times
Call answer/end Click 1 time
Siri/
Google
Now
Click and hold 2 seconds
Power on Click and hold 2 seconds
Power off Click and hold 4 seconds
NOTE *Functionality varies by application. May not function with web-based apps.
Controls overview
3

Your charge case is shipped from the factory in a Deepsleep mode to conserve battery. Power on
your charge case to power your earbuds for first use.
Click and hold the charge case button for two seconds to power it on.
The charge case LEDs light up.
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case
The first time you take your earbuds out of the charge case, the pairing process begins.
1Take the earbuds out of the case. The LED, located on the right earbud, flashes red and white to
indicate pairing mode.
PLT BBPRO5100 PAIR
2Activate Bluetooth®on your phone and set it to search for new devices.
•iPhone Settings > Bluetooth > On*
•Android™Settings > Bluetooth: On > Scan for devices*
NOTE * Menus may vary by device.
3Select "PLT BBPRO5100."
Once your right earbud is successfully paired, you hear “pairing successful” and "phone connected"
and the earbud LED stops flashing.
4Select "Pair" or "OK" in the Bluetooth Pairing Request popup window to pair your left earbud.
You hear "pairing successful" when the left earbud is paired.
1With your earbuds powered off, click and hold the right earbud until you hear "pairing."
LED flashes red and white.
2Click and hold the left earbud for 2 seconds until you hear "power on."
3To pair, select PLT BBPRO5100 in your phone's Bluetooth settings.
LED turns off and you hear "pairing successful" and "phone connected" when the right earbud is
paired.
4Select "Pair" or "OK" in the Bluetooth Pairing Request popup window.
You hear "pairing successful" when the left earbud is paired.
NOTE You can connect your earbuds to only one device at a time.
Power and pair
Power on the case
Pair first time
Pair mode
4

Your earbuds have up to 6.5 hours of listening time. The charge case holds up to 13 hours of
additional listening time.
To charge your earbuds, place them in the charge case. Charge the case by plugging it into a
computer or USB charging device. For fastest charging, plug them into a wall charger.
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NOTE If the charge case has no charge, first charge the case separately, then charge the earbuds.
LEDs on earbuds/case when charging
Earbuds charging On
Case charging Flashing
Earbuds fully charged Off
Case fully charged Off
Charge your earbuds for 10 minutes for up to a full hour of listening time.
1Check your earbud battery level:
• Listen to the voice prompt when you remove your earbuds from case and put them on.
• View battery level in BackBeat app. Download at plantronics.com/software.
Voice prompt Listen time
"Battery high" 3 hours or more
"Battery medium" 1 to 3 hours
"Battery low" 10 minutes to 1 hour
"Battery critical" Less than 10 minutes
2Check the charge case battery level by pressing the charge case button and viewing the LED inside
the case.
Charge
Quick charge
Check battery level
5

Charge case LED Battery level
Battery high
Battery medium
Battery low
Battery critical
6

Place earbud in your ear. Rotate down and forward for an optimal fit and sound experience.
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1Try the 3 eartips to find which size fits you comfortably while blocking external noise.
2Listen to music and select the eartip that gives you the most bass response.
3You may prefer a different size eartip in each ear.
Changing the eartips and locking them in place is easy. Left and right are indicated on the earbud
and on the eartip.
1REMOVE: Loosen the eartip from the earbud with your fingernail and remove.
2REPLACE:
APlace the eartip on the earbud microphone column and press into place for a secure fit.
BThe eartip clicks when locked into place.
click
A B
Fit
Replace eartips
7

Get the most from your earbuds by downloading our free app, BackBeat for iOS/Android.
With this app, you can:
• Stream a playlist, use a stopwatch, customize volume settings and more on your earbuds (My
Tap)
• Change earbud language
• Turn settings on/off
• Switch earbud controls from the right earbud to the left earbud
• Find MyHeadset
• View the user guide
Install the app
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You can automatically or manually power on/off the earbuds.
•Automatic Taking the earbuds out of the case automatically powers your earbuds on. Conversely,
putting them back in the case automatically powers them off and starts charging them.
•Manual Click and hold the earbud button for 2 seconds to manually power it on. To manually
power them off, click and hold for four seconds.
NOTE Turning off either earbud turns off both earbuds. To power on, power the earbuds on
individually.
Power transfer
If your right earbud loses power, all functions and audio transfers to the left earbud.
The left earbud has a touch sensor button. Only a light touch is required.
1To increase volume, tap the left earbud.
2To decrease volume, tap and hold the left earbud.
Choose:
• Click the right earbud to pause or resume streaming audio.
• With active sensors, remove one or both earbuds to pause streaming audio. Put on one or both
earbuds to resume audio.
NOTE Functionality varies by application.
Double-click the right earbud to skip to the next track or triple-click the right earbud to play the
previous track.
NOTE Functionality varies by application. May not function with web-based apps.
The Basics
Power on/off your
earbuds
Adjust the volume
Play or pause audio
Track selection
9

Answer or end a call
Click the right earbud.
Answer a second call
First, click the right earbud to end current call, then click the right earbud again to answer new
call.
Mute
On a call, remove both earbuds to mute. Put on one or both earbuds to unmute.
NOTE Requires active sensors.
Your earbuds support Virtual Personal Assistants (VPA) such as Siri and Google Now.
Click and hold the right earbud for two seconds to use your device's VPA.
Smart sensors respond when you put on or take off your earbuds. Customize in BackBeat app.
Below describes default settings.
With active sensors putting on earbuds will: taking off earbuds will:
Mobile call answer the incoming call (both
earbuds)
mute the active call (both
earbuds)
Music/media resume music/media (one or
both earbuds)*
pause music/media (one or both
earbuds)*
NOTE *Functionality varies by application. May not function with web-based apps.
To use one earbud in mono mode, keep your unworn earbud in the charge case. Primary earbud
controls and sensors are activated on your worn earbud.
With Bluetooth activated and in range, click your right earbud to reconnect to your phone.
Make/Take/End Calls
Use Siri, Google Now
Use sensors
Mono mode
Reconnect
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