Plantronics Voyager PRO UC v2 User manual

USER GUIDE
Voyager®PRO UC v2
Bluetooth Headset
BT300
Bluetooth USB Adapter

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ContentsContentsContents
Welcome 3
Voyager Pro UC next generation technology 3
System Requirements 3
What’s in the Box 4
Adapter and Headset Basics 5
Bluetooth USB Adapter 5
Headset 5
Stowing the headset 5
Headset Controls 6
Charge Your Headset 7
Charge Indicator Lights 7
Low Battery Warnings 7
Fit your Headset 8
Fitting the Headset 8
Quick-turn Adjustment for the left ear 9
Accessories and replacement parts 9
Pairing your Bluetooth USB Adapter 10
Initial Pairing 10
To Re-Pair your Bluetooth USB Adapter 10
Auto Pair 10
Connect PC and Call 11
Bluetooth USB Adapter LED indicators 12
Pair Mobile Phone and Call 13
Placing a Call with your Headset and
Bluetooth Mobile Phone 14
Answering and Ending Calls with your
Headset and Bluetooth Mobile Phone 14
Call Button Behavior with PC and Mobile Connected (not on a call) 14
Advanced Features 15
Smart Sensor Features 15
Listening to Audio via A2DP
(Advanced Audio Distribution Profile for Bluetooth) 16
Transmission Range 16
Simultaneous Call Handling Behavior (PC & Mobile) 16
Headset Controls, Indicators and Voice Prompts 17
Optional Plantronics Software 18
Plantronics Control Panel 18
Plantronics Update Manager 20
Troubleshooting 21
Troubleshooting — Softphone Usage 21
Troubleshooting — Mobile Phone Usage 22

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Welcome
Congratulations on purchasing your new Plantronics Voyager PRO UC. This user guide contains
instructions for setting up and using your Voyager PRO UC Bluetooth headset and BT300
Bluetooth USB adapter.
Voyager Pro UC next generation technology.
Featured highlights and Smart Sensor technology:
• Auto answers calls by placing headset on your ear
• Auto transfers calls between mobile phone and headset
• When on a mobile or PC call, softphone presence is automatically updated
• Eliminates accidental dialling by locking call button when headset is not worn
• Features PC wideband audio for best PC audio quality
• Integrated A2DP (Advanced Audio Distribution Profile for Bluetooth) lets you
listen to audio
• Automatically pairs headset to PC and mobile phone when headset is within range
• Voice prompts announce power on/off, battery level, connection status
System requirements
Computer
• Supported operating systems:
Windows XP®SP3 or later,
Windows Vista® SP1 or later,
Windows® 7 SP1 or later recommended
• Processor: 400 MHz Pentium® processor or equivalent (Minimum); 1 GHz Pentium processor or
equivalent (Recommended)
• RAM: 96 MB (Minimum); 256 MB (Recommended)
• Hard disk: 280 MB (Minimum); 500 MB (Recommended)
For your safety, do not use headset at high volumes for extended periods of time. Doing
so can cause hearing loss. Always listen at moderate levels. For more information on headsets
and hearing, visit: plantronics.com/healthandsafety

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What’s in the box
1 Voyager PRO UC Headset with pre-installed medium ear tip
2Bluetooth USB Adapter
3 Soft gel ear tips (small & large) and optional foam tip covers (small & medium)
4Carry case
5 AC charging cable
6 USB charging cable
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Bluetooth USB adapter
Headset
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Adapter and headset basics
1
1 LED indicator light
1 Volume/Mute button
2 Call button
3 Micro USB charging port
4 Power button
5 LED indicator light
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Stowing the headset

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Headset controls
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1 Volume/Mute button
Increase/decrease volume
Mute/unmute mic during a call
Pause/play audio
Tap + or – button to adjust listen volume
1-second press of both + and – buttons
1-second press of both + and – buttons
2Call button
Answer or end a call (PC or mobile)
Redial
Initiate mobile phone’s voice-dialling*
Reconnect lost connection
* Feature not supported by all mobile phones
1 tap
2 taps
2-second press until tone heard
1 tap
3 Micro USB charging port 90 minutes for full charge
4 Power button
On or off
Talk time voice alert/sensor checker
Activate pairing mode
2-second press
1 tap
With headset off, press until LED flashes red/blue
5 LED
Charging
Battery status
Pairing mode
Solid red. When fully charged, LED is off.
Low = 2 red flashes, Recharge = 3 red flashes
Flashes red/blue

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Charge your headset before using. Plug in your headset and
place on a flat non-metallic surface. The Smart Sensors in your
headset fully calibrate while charging. When fully charged, the LED
goes off.
NOTE Always charge at near room temperatures; never charge
battery at temperatures below 0ºC (32ºF) or above 40ºC (104ºF).
Check battery level and Smart Sensor
To check the battery status, the headset must be powered on. While wearing the headset short
press power button and a voice alert will advise you of the talk time you have remaining on
your current charge. If you hear a beep after the remaining talk time your Smart Sensors are
not calibrated properly. Remove headset from your ear and place headset flat on a non-metallic
surface and connect to the AC charger or the USB cable charger for 10 seconds to recalibrate
the Smart Sensors. While not wearing your headset short press the power button and the
indicator light flashes red to show the battery charge level as shown below.
Charge indicator lights
Red flashes Battery level
More than 2/3 full
1/3 to 2/3 full
Less than 1/3 full
USB cable
A USB cable is supplied to allow you to charge the headset from a PC’s USB port. The PC must
be powered on to charge via USB 2.0 or higher.
When the battery charge is very low, a tone and voice prompt will automatically occur.
Low battery warnings
Battery level Tone Voice prompt
30 minutes of talk time
remaining (this alert only
occurs during an active call)
Double high tone every 15
minutes
“Battery Low” repeats every
30 minutes
10 minutes of talk time
remaining
Triple high tone every 30
seconds
“Recharge Battery” repeats every
3 minutes
charging time
30 min ...........................
Minimum charge
before first use
1.5 hours ......................
Full charge
Charge your headset

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Fitting the headset
The headset comes configured for the right ear, with the medium ear tip installed, however you
can replace it with the small or large ear tip provided or configure the headset to fit on the left
ear. For the best sound clarity and comfort, make sure you have a secure fit.
Replace the ear tip for a better fit.
1Grip the ear tip and gently push it into the speaker housing.
2Rotate it a quarter turn to the left to unlock.
3Pull the ear tip away from the headset.
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Attach a new ear tip.
4 Align the tabs on the ear tip with the slots on the speaker housing.
5 Gently push the ear tip into housing while turning it a quarter turn to the right. The ear tip will
stop rotating when it is locked.
You may want to add an optional foam ear tip cover for additional comfort. (small & medium)
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Wearing the headset
1Guide the ear loop behind your ear and position the headset so that the speaker and ear tip rest
comfortably in your ear.
2Pivot the boom up to point the microphone toward the corner of your mouth.
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Fit your headset

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Quick-turn adjustment for the left ear
1Pivot the boom into an upright position.
2Rotate the boom and speaker to the other side of the headset and lower it before fitting your
other ear.
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Accessories and replacement parts
You can order additional accessories and replacement parts here: plantronics.com/accessories

Initial pairing
Your Bluetooth USB adapter comes pre-paired to your Voyager PRO UC headset.
To re-pair your Bluetooth USB adapter
In the event that your headset and Bluetooth USB adapter are not paired or become unpaired do
the following:
1Start with the headset powered off.
2Remove the Bluetooth USB adapter.
3Place the headset in pairing mode by pressing and holding the power button until the
headset LED flashes BLUE/RED.
4Insert the Bluetooth USB adapter directly into your PC USB port. The LED will flash and then
turn solid blue to indicate the headset is connected to the Bluetooth USB adapter.
5Headset will exit pairing mode.
Auto pair
The Bluetooth USB adapter and the headset will automatically pair headset to mobile phone
and PC when headset is on and within range of devices. Voice prompt will announce you are
connected. Voice prompts will also prompt you when you are out of range of devices.
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Pairing your Bluetooth USB adapter