Plantronics Voyager 5200 Series User manual

Voyager 5200 Series
Wireless Headset System
User Guide

Contents
What's in the box 3
Accessories 4
Headset Overview 5
Charge your headset 6
Check Battery Level 7
Low battery warnings 7
Use charge case 8
Fit 9
Pair your phone 10
Pair to mobile device 10
NFC pairing 10
Pair another device 10
The Basics 11
Make/Take/End Calls 11
VPA (Virtual Personal Assistant) 12
Mute 12
Mute on reminder* 12
Adjust the volume 12
Use Sensors 12
Pause or restart streaming audio 13
Advanced features 14
Voice alerts list 14
Adjust voice alert volume 14
Specifications 15
Firmware Update 16
Headset recovery 16
Troubleshooting 17
2

Headset Micro USB cable
Eartips (S, M. L)
What's in the box
3

Sold separately at plantronics.com/accessories.
Vehicle power
charger Eartips with foam covers
USB Bluetooth
adapter Charge case
Wall charger
Accessories
4

NFC
Charge port
Call button
Bluetooth button (use when pairing a device)
Virtual Personal Assistant (VPA) button
Mute button
Volume buttons
Indicator light
Power button
NFC
Near Field Communication
Headset Overview
5

Your new headset has enough power to pair and make a few calls directly out of the box. It takes
approximately 90 minutes to fully charge the headset; the indicator light turns off once charging is
complete.
A micro USB cable is supplied to allow you to charge the headset with an AC wall charger (not
included) or through a PC's USB port. The PC must be powered on to charge via USB 2.0 or higher.
NOTE Always charge at near room temperatures; never charge battery at temperatures below 0°C
(32°F) or above 40°C (104°F).
Charge your headset
6

There are multiple ways to check the battery level of the headset:
• Listen to a voice prompts on the headset.
• Check the LED indicators on the headset or charging case.
• Use the Plantronics Hub application.
Use the Plantronics Hub application for desktop or mobile. You can download the software by
visiting plantronics.com/software
Headset LED behavior
Off Charging complete
Battery high
Battery medium
Battery low
Battery critical
Battery Level Voice Prompt
30 minutes of talk time remaining "Battery Low" repeats every 15 minutes
10 minutes of talk time remaining "Recharge Headset" every 5 minutes
Check Battery Level
Low battery warnings
7

A fully charged case can recharge your headset fully two times for an additional 14 hours of
headset talk time.
IMPORTANT The charge case is placed in deep sleep mode after manufacturing to save power and
protect the battery. To wake-up the charge case, plug it into a power source for a minimum of 1
minute. The LED's flash when charging.
Check the charge case battery status by pressing the button on the side.
Battery status LEDs for charge case
Battery high
Battery medium
Battery low
Battery critical; Recharge case/headset
NOTE Charge case is sold separately. Visit plantronics.com/accessories for more information.
Use charge case
8

1Slide headset over and behind your ear, then press gently toward your ear.
NOTE Remove your eyeglasses before donning the headset for best fit.
2Rotate microphone boom until it is pointed toward your mouth.
3Mic boom moves up and down for a better fit.
2 3
1
Change the eartip for a better fit.
1Push in eartip and rotate to the left to unlock it.
1
2
2
2Align new eartip into slot; push, rotate to the right and lock into place.
To wear the headset on your other ear, rotate the boom upwards then twist it around so the eartip
is on the other side before lowering the mic boom.
3
2
1
Fit
9

1The first time you power on the headset it begins the pairing process. Put on your headset and you
will hear "pairing" and the headset LEDs flash red and blue.
2Activate Bluetooth on your phone and set it to search for new devices.
•iPhone Settings > Bluetooth > On*
•Android Settings > Bluetooth: On > Scan for devices*
NOTE *Menus may vary by device.
3Select “PLT V5200 Series.”
If necessary, enter four zeros (0000) for the passcode or accept the connection.
Once successfully paired, you hear “pairing successful” and the headset LEDs stop flashing.
NOTE Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously;
this includes the Bluetooth USB adapter.
NFC pairing is an option to pair your phone if there are one or less devices already connected. NFC
pairing will not work if there are two devices connected already.
1Ensure NFC is on and your phone’s display is unlocked. (Phones may vary.)
2With the headset powered on, lay the headset on the back of phone near the NFC tag on phone as
shown until NFC pairing completes. If necessary, accept the connection.
1With the headset powered on press and hold the Call button until you hear "Pairing."
2While the headset LEDs are flashing blue and red, activate Bluetooth on your phone and set it to
search for new devices.
3Select “PLT V5200 Series.”
Once successfully paired, indicator lights stop flashing and you hear "pairing successful."
Pair your phone
Pair to mobile device
NFC pairing
Pair another device
10