Plantronics VOYAGER 835 User manual

Plantronics Voyager®835
User Guide

ii
Welcome
Thank you for purchasing the Plantronics Voyager®835 headset.
This guide contains instructions for setting up and using your new
headset.
Please refer to the separate For Your Safety guide for important
product safety information prior to installation or use.
Getting Assistance
The Plantronics Technical Assistance Center is ready to assist you.
You can find answers to frequently asked questions, ask a question
using e-mail, receive service over the Internet, or speak directly
with a representative. Visit www.plantronics.com/support.
NOTE If you are considering returning this headset, please contact
the Technical Assistance Center first.
Registering Your Product
Visit www.plantronics.com/productregistration to register your product
online so we can provide you with the best service and technical support.
NOTE For pairing your headset, your PIN code/Passkey is 0000.

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Contents
Package Contents, Features and Accessories ......................................iv
Charging Your Headset......................................................................... 1
Using the AC charger .................................................................. 1
Pairing Your Headset ............................................................................ 2
Plantronics QuickPair™ Technology ............................................ 2
How to Pair Your Phone with Your Headset for the First Time...... 3
Adjusting the Fit.................................................................................... 4
Wearing the Headset on Your Left Ear......................................... 4
Headset Controls and Indicators........................................................... 5
Using More Than One Bluetooth Phone................................................ 8
How to Enter Discovery Mode if Headset Was Paired Before....... 8
How to Initiate a Call.................................................................... 8
How to Answer a Call While Talking on the Other Phone ............. 8
Range .................................................................................................. 9
Troubleshooting.................................................................................. 10
Product Specifications........................................................................ 12

Package Contents and Features
Plantronics Voyager®835 Accessories*
Vehicle
Power Charger
* Not included. To order, please contact your Plantronics supplier or go
to www.plantronics.com
AC Charger
100 – 240V
USB Lanyard
#79393-01
iv
Headset Front
Adjustable earloop
Call control button (on/off)
Indicator light
Microphone 2
Headset Side
Charging jack
Volume up
Volume down
Microphone 1

1
Charging Your Headset
Your new headset performs best when fully charged. While your headset
is charging, the indicator light glows red. When your headset is fully
charged, the indicator light turns off. This applies to all charging options.
How to Charge Your Headset Using the AC Charger
1 Plug the charger into a power outlet.
2 Connect the charger cable to the headset.
3 Charge for at least 1 hour before using your headset for the
first time, or for 3 hours to charge it fully.
WARNING Do not use your headset while it is connected to the charger.
CHARGING TIME
3 hours ....................... Full charge
1 hour ......................... Minimum charge
before first use
2
1

2
Pairing Your Headset
Pairing is the process of introducing your headset to your phone.
Before using your headset for the first time, you must pair it with
your Bluetooth®wireless technology enabled phone. Normally you
only need to pair your headset with your phone once.
Plantronics QuickPair™ Technology
Your new headset includes Plantronics QuickPair technology to simplify
the Bluetooth setup process. The first time you turn your headset on, your
headset automatically enters pairing mode for 10 minutes. Once paired
successfully, your headset stays on for instant use.
If not successfully paired after 10 minutes, your headset automatically
powers off. When you turn the headset on again, it automatically goes into
pairing mode until you successfully pair it with a Bluetooth-enabled phone.

3
3
2
How to Pair Your Phone with Your Headset for the First Time
1 Turn on the Bluetooth feature on your phone.
For most phones, select Settings/Tools > Connections >
Bluetooth > On. See your phone’s user guide for more information.
2 Turn the headset on.
Press and hold the call control button for two seconds to turn the
headset on. The headset automatically enters pairing mode, and
the indicator light flashes red/blue. The headset is now ready to be
paired to your phone.
3 Use the commands on your phone to locate your headset.
For most phones, select Settings/Tools > Connections > Bluetooth
> Search > 8xxPlantronics. See your phone’s user guide for more
information.
4 When prompted for the PIN code/Passkey, enter 0000.
Pairing is successful when the indicator on your headset flashes
blue and the headset emits a short low tone. Your headset is now
connected and ready to use.
In the US, you can see a demo of the pairing process at
www.plantronics.com/EasyToPair.
Pairing Your Headset
SETTINGS
SETTINGS
Time and Date
Phone Settings
Bluetooth
Sound Settings
Network Services
Security
Reset Settings
1
8BK;JEEJ>
8BK;JEEJ>
.nnFbWdjhed_Yi
PASSKEY
0000
4
8BK;JEEJ>
8BK;JEEJ>
.nnFbWdjhed_Yi
PASSKEY
0000

4
Adjusting the Fit
The headset comes out of the box with the earloop in place to wear on
your right ear.
1 Place the earloop behind your ear.
2 Rotate the headset so that the speaker rests comfortably in
your ear.
3 Align the microphone with the corner of your mouth.
Callers can hear you best when you point the microphone towards
the corner of your mouth.
Wearing the Headset on Your Left Ear
1 Lift the earloop.
2 Swivel the earloop to the right to wear it on your left ear.
Adjust the headset as described above.
For left earFor right ear
21
Correct Fit Incorrect Fit
1 2 3

5
Headset Controls and Indicators
Action Indicator Light Tone
Turn on
the headset
Press and hold the
call control button for
2 seconds
Blue flash Four rising tones
Turn off
the headset
Press and hold the call
control button for 4 seconds
Flashes red, then turns off Four falling tones
Answer/end
a call
Tap the call control button Three blue flashes (repeating)
while phone is ringing. Blue
flash every 2 seconds while
on a call. No indicator light
when ending a call.
Three brief repeating
low tone while ringing,
then brief low tone at
beginning or end of
the call
Reject a call Press and hold the call
control button for 2 seconds
None Long low tone
Missed call Briefly press any button to
cancel the indicator light.
Three purple flashes
(repeating) for 5 minutes,
or until cancelled
None
Make a call Enter the number on your
phone and press send
Blue flash every 2 seconds
until the call is ended
Brief tones, then ringing

6
Headset Controls and Indicators
Action Indicator Light Tone
Check battery
power
Press and hold both the call
control and volume down
buttons for about 2 seconds.
The indicator light flashes red
to show the charge level.
Red flashes Battery level
1 More than 2/3 full
2 1/3 - 2/3 full
3 Less than 1/3 full
None
Adjust the volume
(during call)
Tap the up or down
volume button
Blue flash Brief low tone (2
low tones when
volume limit is
reached)
WARNING Do not use headsets at high volumes for an extended period of time. Doing so can cause
hearing loss. Always listen at moderate levels. See www.plantronics.com/healthandsafety for more
information on headsets and hearing.
Voice Dial Press and hold the call
control button for 2 seconds
Blue flash repeating
every 2 seconds
None
Redial last number Tap the call control
button twice
Blue flash repeating
every 2 seconds
Two brief low
tones

Action Indicator Light Tone
Check battery
power
Press and hold both the call
control and volume down
buttons for about 2 seconds.
The indicator light flashes red
to show the charge level.
Red flashes Battery level
1 More than 2/3 full
2 1/3 - 2/3 full
3 Less than 1/3 full
None
Adjust the volume
(during call)
Tap the up or down
volume button
Blue flash Brief low tone (2
low tones when
volume limit is
reached)
WARNING Do not use headsets at high volumes for an extended period of time. Doing so can cause
hearing loss. Always listen at moderate levels. See www.plantronics.com/healthandsafety for more
information on headsets and hearing.
Voice Dial Press and hold the call
control button for 2 seconds
Blue flash repeating
every 2 seconds
None
Redial last number Tap the call control
button twice
Blue flash repeating
every 2 seconds
Two brief low
tones
7
Headset Controls and Indicators
Action Indicator Light Tone
Transfer a call from
headset to phone,
or from phone to
headset
While the call is in progress,
press and hold the call
control button for 2 seconds
None Brief low tone
Enable/disable
LED online
indicator
Press and hold both volume
buttons for 3 seconds
Fade in = Enabled
Fade out = Disabled
One brief low tone, 2
seconds of silence,
then 2 brief low tones

8
Using More Than One Bluetooth Phone
Plantronics Voyager 835 supports multipoint technology, which allows
you to use one headset with two different Bluetooth mobile phones.
How to Enter Pairing Mode if Headset Was Paired Before
While the headset is off, press and hold the call control button
for 6 seconds.
The indicator light will flash blue, then red/blue until paired. You wlll hear
a brief low tone. See steps 1, 3 and 4 of “Pairing Your Headset” on
page 3 to pair your headset with your second phone. If not paired in 3
minutes, the headset will automatically turn off.
How to Initiate a Call
The headset initiates a call on the phone you most recently used. To
use the second paired phone, initiate the call using the controls on the
second phone. The second phone forms an active link with the headset.
How to Answer a Call on One Phone While Talking on the Other Phone
To answer the second call, you must end the first call. You can’t place
one call on hold while answering a call from the other phone.
1 Press the call control button once to hang up the existing call.
2 Answer the second call on the phone.
3 While the call is in progress, transfer the call from the phone
to your headset by pressing and holding the headset call
control button for 2 seconds.
You will hear a brief low tone before the call is transferred.
NOTE If you choose not to answer the second call, and you have voice
mail on the second phone, the call will go to voice mail.

9
Range
To maintain a connection, keep your headset within 33 feet (10 meters)
of the Bluetooth phone. If there are obstacles between your headset and
the phone you may experience interference. For optimal performance,
place your headset and phone on the same side of your body.
Audio quality degrades as you move out of range. When you are
far enough away to lose the connection, you hear a high tone in the
headset.
The headset attempts to reconnect for 60 seconds. If you move back in
range, you can manually reconnect by pressing the call control button.
NOTE Audio quality is also dependent upon the device with which the
headset is paired.

10
Troubleshooting
My headset
does not work
with my phone.
Make sure the headset is fully charged.
Make sure headset is paired with the Bluetooth
phone you are trying to use. See “Pairing Your
Headset” on page 3.
My phone did not
locate the headset.
Turn both your phone and headset off and on,
and then repeat the pairing process on page 3.
I could not enter
my PIN code/
Passkey.
Turn both your phone and headset off and on,
and then repeat the pairing process on page 3.
Your PIN code/Passkey is 0000.
I cannot hear
caller/dial tone.
The headset may not be turned on. Tap the call
control button. If a blue light flashes then the
headset is on. If not, then press the call control
button for approximately 2 seconds until you
hear a tone or see the indicator glow blue.
Your headset battery may be drained. Charge
your battery. See “Charging Your Headset” on
page 1.
Your headset may be out of range. See “Range”
on page 9.

11
Troubleshooting
Audio quality
is poor.
Make sure that headset is sitting correctly in your
ear with microphone pointing towards the corner
of your mouth. See “Adjusting the Fit” on page 4.
Callers cannot
hear me.
Your headset may be out of range. Move the
headset closer to the Bluetooth phone. See
“Range” on page 9.
Make sure that the headset is sitting correctly in
your ear with the microphone pointing towards
the corner of your mouth. See “Adjusting the Fit”
on page 4.
My headset falls out
of my ear.
Make sure that the headset is sitting correctly in
your ear with the microphone pointing towards
the corner of your mouth. See “Adjusting the Fit”
on page 4.

12
Product Specifications
Talk Time* Battery enables up to 5 hours
Standby Time* Battery enables up to 5 days
Charge Time 3 hours
Range Up to 33 feet (10 meters)
Headset Weight 12 grams
Battery Type Headset: Lithium ion polymer
Storage/Usage
Temperature
50F–104F (10C – 40C)
Version Bluetooth 2.0 + EDR
Bluetooth Profiles Headset Profile (HSP) for talking on the phone
Hands-free Profile (HFP) for talking on and
operating the phone
* Performance may vary by device.

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Plantronics, Inc.
345 Encinal
Santa Cruz, CA 95060
United States
Tel: [phone]
www.plantronics.com
©2008 Plantronics, Inc. All rights reserved. Plantronics, the logo design, Plantronics
Voyager, QuickPair, and Sound Innovation are trademarks or registered trademarks of
Plantronics, Inc. The Bluetooth®word mark and logos are owned by the Bluetooth SIG,
Inc. and any use of such marks by Plantronics, Inc. is under license. All other trademarks
are the property of their respective owners.
Patents U.S. 5,210,791; Patents Pending
79705-01 (6.08)
N10687
Z109