Quick Start & Information Guide
PARTS & ACCESSORIES
Cable
to QD
P/N 26716-01
Connects amplifier to headset.
Replace when worn (10 ft.).
Extension
Cable
P/N 40703-01
For extra long
reach and mobility– connects in
seconds to quick disconnect
modules (10 ft.).
InformationonAccessories
CallPlantronics at
(800)544-4660x5538
orvisitourwebsiteat
www.plantronics.com.
FCC Requirements—Part 68
ThisequipmentcomplieswithPart68oftheFCCrules.
Onthebaselineundersideisalabelthatcontains,among
otherinformation,theFCCregistrationnumberandringer
equivalencenumber(REN)forthisequipment.Ifrequested,
thisinformationmustbeprovidedtothetelephonecompany.
Thetelephonecompanymaymakechangesinitsfacilities,
equipment,operationorproceduresthat could affect the
operationoftheequipment.Ifthishappens,thetelephone
companyshouldprovideyouadvancenoticeinorderfor you
tomakethenecessarymodificationstomaintain
uninterruptedservices.
Ifyouexperienceproblemswithyourheadset,pleasereferto
thewarrantysectionforinformationonwarrantyand
replacementservice.Iftheproblemis causing harm to the
telephonenetwork,thetelephonecompanymayrequestthat
youremovetheequipmentuntiltheproblemis resolved. In
extremecases,thetelephonecompanymaybeforcedto
disconnectyourservicebeforenotifyingyouoftheproblem.
Plantronics Technical Assistance Center
The Plantronics Technical Assistance Center (TAC) is ready to
assist you! Dial (800) 544-4660 x5538 Sunday 5 p.m. through
Friday, 5 a.m. Pacific Standard Time or visit the Customer
Support section of our website at www.plantronics.com.
For accessibility information also call the Technical Assistance
Center (TAC).
FCC REGISTRATION & INFORMATION
ABOUT THE
DUOPRO™FAMILY OF HEADSETS
The DuoPro family of headsets is designed to meet the
needs of users who use headsets most of the day. In
summary:
1. Models 151 is an over-the-ear headset.
2. Model 151N is an over-the-ear headset using a (N)
noise-canceling microphone.
3. Models 161and 161N are over-the-head headsets.
4. Models 171 and 171N are convertible over-the-head
to over-the-ear headsets.
5. Models P151, P151N, P161, P161N, P171, and
P171N are Polaris versions of the above headsets.
Polaris applies to most headset ready telephones.
For compatibility questions call the Plantronics
Technical Assistance Center (TAC).
H161N
H151
MAINTENANCE/TROUBLESHOOTING
Maintenance for Optimum Performance
■Replace voice tube every 6-9 months
■Replace ear cushion every six months
■Clean cable with a moist cloth once a month
Troubleshooting
Callers cannot hear me
■For Voice Tube models 151, 161, or 171 determine if the voice
tube is clogged or positioned improperly. Plantronics
recommends replacing the voice tube every 6-9 months.
For a temporary solution to a clogged voice tube, gently rinse
warm water through the voice tube for a minute then manually
swing or shake it dry. Make sure the voice tube is completely dry
before reattaching.
■For Noise Canceling models 151N, 161N, or 171N make sure the
microphone is facing your mouth and positioned properly.
■Verify that the transmit volume control of the modular adapter is
set properly.
I cannot hear callers
■Verify that the Quick Disconnect™is connected.
■Make sure the headset is positioned properly.
■Make sure the modular adapter, if used, is installed correctly.
■Turn up the volume control on the modular adapter, if used.
Fit is uncomfortable
■For over-the-ear configurations, determine if the earloop is
properly positioned on your ear.
For over-the-head configurations, make sure the headband length
is correct so the stabilizer bars rest gently just above the ear.
■Try all possible adjustments for the receiver in the over-the-ear or
over-the-head configuration.
WARRANTYANDSERVICE
Voice Tube
P/N 29960-01
The voice tube should be replaced
every six to nine months.
Plantronics, Inc. 345 Encinal Street, Santa Cruz, CA 95060 (800) 544-4660
www.plantronics.com
© 2001 Plantronics, Inc. All rights reserved. Plantronics, the logo design, and the Plantronics and logo
design combined are registered trademarks of Plantronics Inc. DuoPro, Quick Disconnect and the
clear color and curvature of the voice tube are trademarks of Plantronics, Inc. Patent Pending.
Printed in USA. 60908-01 (9-01)
H171/P171
H151N/P151N H161N/P161N
H151/N
H161/N
H171/N
DuoPro™
Family
of
Headsets
Earloop
P/N 60965-01
Attaches to headset and used to
keep the headset stabilized and
comfortable over-the-ear.
Headband
P/N 60966-01
Attaches to
headset and used to keep the
headset stabilized and comfortable
over-the-head.
Foam Replacement
P/N 60967-01
Covers, protects, and makes the
headset comfortable against the ear.
Replace every six months.
LimitedWarranty
Whatdoesthiswarrantycover?
Thiswarrantycoversanydefectsinworkmanshipormaterialsinthis
productpurchasedintheU.S.orCanada. Forwarrantyinformation
inothercountries,contactyourlocaldistributor.
Howlongdoesthecoveragelast?
Thiswarrantyrunsfortwoyearsfromthedateofpurchase.
WhatwillPlantronicsdo?
Iftheproductisfounddefective,wewillexchange it
atno charge.
HowDoYouGetService?
ToobtainserviceintheU.S.contactPlantronicsat(800)544-4660and
inCanadacall(800)540-8363.
HowDoesStateLawApply?
Thiswarrantygivesyouspecificlegalrights,andyoumayalsohave
otherrights,whichvaryfromstatetostate.
Whatdoes thiswarranty NOTcover?
Damagecaused byaccident, abuse,misuse,oranact
ofGod (suchas aflood)arenotcovered. Implied
warranties,including thoseof merchantability,
fitnessfor aparticular purpose andnon-infringment
shall(a) haveno durationgreaterthanoneyearfrom
thedate ofpurchase,(b) terminateautomaticallyat
theend ofthat period,and(c)totheextentpermitted
bylaw,beexcluded.Consequentialandincidental
damages,including withoutlimitation, lossof
propertyandthosearisingfrombreachofanyexpress
orimplied warranty,arenottheresponsibilityof
Plantronics,andtotheextentpermittedbylaw,are
excluded. Somestates donot allowexclusionor
limitationof incidentalor consequentialdamages,so
theabove exclusionmay notapplytoyou.
Clothing Clip
P/N 43220-01
Attaches to headset cable,
keeping headset stabilized and
comfortably in place.
Cable
to QD
P/N 27190-01
Connects directly to headset port of
headset ready telephones (10 ft.).